Jeep Grand Cherokee Research & Reviews

Overview & Reviews

Average Score

4.06/5 Average
3,548 Total Reviews
Model Overview:

The Jeep Grand Cherokee is one of the pioneers that ushered in the modern midsize SUV in the early 1990s. Jeep has always wanted the Grand Cherokee to be maneuverable enough for urban duty, roomy enough for family duty, stylish enough to take out on the town and capable enough to tow your toys or shuttle your passengers to a remote campsite. Modern Grand Cherokees are far more refined than the early models, but they're no less versatile.

Unlike most other traditional SUVs, the Jeep Grand Cherokee has always been built using a carlike unibody platform for superior on-road handling. Yet Jeep's strong reputation for off-road prowess is retained, thanks to the Grand Cherokee's advanced four-wheel-drive systems and capable suspension. It's a rare combination of attributes in a modern utility vehicle, as the Jeep is able to venture farther off the beaten path than competing crossover SUVs.

User Reviews:

Showing 2001 through 2010 of 3,548.00
  • Do not go by its looks - 2011 Jeep Grand Cherokee
    By -

    Guys please be careful with going only on external appearances and marketing techniques (I am not implying the first reviews made by auto magazines as they get only a “first impression” point of view). I am based in Dubai and bought a Jeep Grand Cherokee (Limited) 2011 in July 2011 and was very impressed by it. I even went around promoting the product to my friends and family so much that even my brother in Australia bought a new one. Moreover I was even planning for a Dodge charger as my next car. My best buddy too has almost booked a new Jeep GC 2012. Unfortunately it has lived to its reputation of very poor reliability. I have been experiencing software and GPS issues from day one. The pad of the parking break came off in 5 months’ time and dealer said it was not covered under the warranty clause and I had to pay for it. Luckily for me the service consultant gave me such a shoddy service that the charge for the same was written off as a measure to compensate for the inconvenience caused to me. (I do not want to give details of the same as it was addressed by the service manager) I took the vehicle on an Oman trip (no off-roading and I have never used it for off-roading) around 6 months after buying the car and it wouldn’t start after doing an uphill (again on good tarred road.)I had taken it to the dealer and they said everything is ok. Now the vehicle has developed some engine issues as the Engine fault light (also called as MIL (Malfunction Indicator Light)) comes on. I cannot understand how a new vehicle can have so many issues? I have been perfect with its service and have allowed only the authorised dealer to even touch it. The dealer technicians cannot seem to find what the issue is with and had reset the computers so that the MIL light goes off. Yesterday the light came back on. Worst of all is I am left without a vehicle for all these days and they refuse to give a spare vehicle. I had also called Chrysler Middle East who promised to get back on the issue but with no luck (they did not even call back). The car spent 3 days at the work shop and I guess it is only fair that I am given a replacement car. The warranty conditions in the US covers this factor wherein the dealer should arrange a replacement car (if the car develops issues during the warranty period and KM limit). This clause unfortunately has been conveniently removed for the Middle East. I even searched the net on the same and came across lots of negative feedback on Jeep GC (the new model) at American forums where they are more transparent. I really wish reliability issues were brought up so that other buyers are not caught off-guard after shelling out so much money for a product that only looks good. I honestly regret for not having gone for a Pajero or a Japanese car. This is the first time I ventured for an American vehicle and I consider it the biggest follies of my life (by the way I used to own a Mitsubishi Pajero which I sold to buy the Jeep). So much of American tax payers ‘money has gone to revive the Chrysler Group and I think the people of America deserve more dedication from this group to upkeep the reputation and trust of the consumers towards American products (especially cars), in the international market. Another warning; please do not go by what the sales persons at the Trading Enterprises say as they are extremely economical in the “truthfulness” area. To all aspiring Jeep owners, my suggestion is to do a research on the net before buying this vehicle.

  • I love mine! - 2004 Jeep Grand Cherokee
    By -

    Runs great. Cuts through snow and slush like its not there, goes through the forest off road and up and down hills off road with total confidence. V8 has plenty of power & pickup.

  • Something must be done!!! - 2005 Jeep Grand Cherokee
    By -

    I have had my Grand Cherokee for 2 yrs. now and since day one it has had problems. It started with a hard start, or two and since 2000 miles has stalled. The dealership can not do anything because there are no trips to the computer and the vehicle starts back up. I have also had my sunroof drain tubes replaced, window parts replaced, sunroof parts replaced, a faulty step button replaced, and my 4WD light and air bag light came on for some time. I have almost been hit twice in the past two years because the vehicle completely shuts down while driving. SOMETHING MUST BE DONE!!

  • Its Got a Hemi - 2005 Jeep Grand Cherokee
    By -

    I recently traded in my beloved Honda Accord for a Jeep Grand Cherokee Limited. The ride is smooth and quiet but you can hear the RUMBLE when you need that HEMI power to kick in. The fuel economy stinks but I was ready for that when i was getting the 5.7 liter engine. Driving stability is phenomenal. I love the front chrome grill on my Jeep. Its got every imaginable feature such as rain sensors, auto dimming mirrors, heated front seats, 6 disc mp3 cd player, dvd player, memory seats, tire pressure monitor, back up sensor. And its size is not as monstrous as the Suburban so ... you can step on it a little without the fear of losing control. How can you not gun it if youve got a HEMI! :)

  • A good used buy - 1993 Jeep Grand Cherokee
    By -

    I bought this vehicle on my 17th birthday. I drove it for a month and the front right brakes siezed. I brought it back to the dealership and 1500 dollars later i had brand new motor mounts, brakes, track bars and new bushings. it had 140,000 miles on it, so that is expected. It drives like new, and the V* is awesome. I beat the crap out of little wannabe civics. The only thing I would change is the gas mileage.

  • Will someone blow my Jeep up? - 1999 Jeep Grand Cherokee
    By -

    Ill highlight some of my favorite repairs. $300 - Front calipers rotors. $900 Rear bearings. $150 fuel pump regulator something or another. Anyone know why the steering wheel moans when you turn it? Is there supposed to be water inside the headlight assembly? Ok, why wont the cruise control engage? I love the fact that the HVAC control doesnt work anymore. Its stuck in the defrost mode! Looks like Im going to buy a 4runner. Oh, the gas shocks that hold the hood up...they dont like the cold, so make sure conditions are ideal the next time you need to check under the hood, or else you will find yourself literally "under the hood".

  • my jeep - 2004 Jeep Grand Cherokee
    By -

    The best vehicle I have ever owned. Best off road, were it is home.

  • Jeeps are the most reliable vehicles - 2003 Jeep Grand Cherokee
    By -

    I have had my 2003 Laredo for 7 months and would not trade it for anything. When I got it, I had to replace the main cylinder valve which cost $200. A couple of months ago the window motor and regulator went out and had to be replaced. It was very easy to replace and took less than 15 minutes. To replace it cost $100. I dont understand why so many people do not like their Jeep. Yes some things arent perfect on them but that is expected out of every vehicle. They are very safe and reliable. Ive saw jeeps that have been flipped 6 times and driven home or some that have been hit going 75 mph into an embankment and still driven home. I will not drive anything other than a Jeep.

  • Jeep Should be embarrassed - 2001 Jeep Grand Cherokee
    By -

    Sad to say but my Jeep is the worst quality new car I have ever owned. Over a three and one half year of ownership the money just seems to bleed from my bank account. Most of the problems occurred after the warranty period elapsed. However, there were a host of annoying problems even during the warranty period. With only 54k miles on it, I have replaced the blender blower unit, the main electrical unit, A/C cooling problems, and have had 4 sets of brakes. I cannot begin to count the number of times this vehicle has spent time in the shop. Why cant the US make quality cars on par with Asia? Never again will I purchase a Jeep.

  • What a Mistake - 1999 Jeep Grand Cherokee
    By -

    Absolutely terrible car - worst ride- rock and sways, quadradrive- moans and groans on U turns, v-8 roars, brakes the aboslute worst- 12k on a set of pads and rotors continually warp. Are you a masochist who likes to hang out at the garage? If so, buy one. Your two happiest days will be when you buy one and even happier, when you sell it. Picking up my X5 BMW very soon!

Great Deals Near You
  • Loading cars...

Selected Edmunds.com visitor vehicle reviews

Edmunds.com Visitor Vehicle Ratings and Reviews are the property of Edmunds.com, and may not be reproduced or distributed without the consent of Edmunds.com. Edmunds© is a trademark of Edmunds.com, Inc. Edmunds.com, Inc. is not affiliated with this website or app.

Powered By Edmunds

× Estimated monthly payments based on 3.9% APR, 60 month financing, and 20% down payment. Tax, tags, title, administration fees, and license fees are not included in price or payment. Subject to approved buyer credit. Actual purchase terms may vary.

Payment calculations are sourced by EveryAuto.com and may not reflect actual dealer financing terms.

Send Us Feedback ×


Locating Vehicles In Your Area