Overview & Reviews

User Reviews:

• 

  Hacked 2x - Can be driven REMOTELY - 2018 Volkswagen Atlas
  By Kelly Gable - November 12 - 2:22 pm

  1. Hacked via lane assist, and adaptive cruise control to 85mph. Remotely controlled by hacker. City mpg 14.3. The oil temperature gauge is non-working and dealership support and service is non-existent or supportive.

• 

  Hard not to be disappointed - 2018 Volkswagen Atlas
  By SonomaHog - December 9 - 4:50 pm

  With our minivan on its last legs, we were in the market for a new vehicle that could seat 7 (3 young boys and frequently shuttling their friends) and it looked like the Atlas fit the bill as we loved the styling and had a previous good experience with VW. We purchased an Atlas SE (w/tech) after seriously considering a Honda Pilot on August 10. After 3 weeks is when the problems start. On 9/4/17, my wife heads out to shuttle the kids to school when the EPC check engine light comes on and the car refuses to turn over and start (resulting in the obvious inconvenience and tardiness to class). After contacting VW roadside assistance, who apparently does no additional coordination other than calling the tow company (the local dealership in Fairfield CA had no idea we were coming in, resulting in additional delays), we were provided a loaner Jetta requiring us to change carpooling plans for the week. I fully recognize issues can arise, and it’s how they are dealt with that are important, and why we are disappointed. After 6 days in the dealership (and 115 miles “test driving” added to the car without any explanation), our 5 week old Atlas (now with 1890 miles) was returned with assurance that the issue was resolved (we were told there was a problem with the fuel system). My wife subsequently goes out to clean the car and finds minor/superficial damage to the plastic floor panels in the back as a result of the repairs that were obvious and were not reported which results in us having to call again to explain and coordinate replacement. 7 days later (9/15), we again load up the kids for a long day of soccer, and like groundhog day, the EPC check engine light comes on and the vehicle fails to turn over. After again coordinating a tow, and pushing back on another Jetta to ensure we have enough room for the weeks carpooling, we are back to wondering when and what the issue is. We really want to love the Atlas, but so far it’s hard not to be disappointed and second guess our decision not to go with Honda. Will keep you posted on how this is resolved.

• 

  The Atlas a suv they shouldnt have made. - 2018 Volkswagen Atlas
  By Linda - December 6 - 8:51 pm

  I came in and looked at the Atlas after seeing a commercial for 0 down etc. I didnt know at that time anything about Volkswagen having a new suv. When I walked into the showroom and saw the vehicle, at first I was very impressed seeing that Volkswagen rarely makes appealing looking vehicles. After the lease puchase of the Atlas I realized I should not have obtained this vehicle after all. The interior, although spacious lacks cosmetic appeal. The vehicle, which the salesman told me to have it in Eco drive, which I would imagine saves fuel, constantly cuts off this is very agitating in stop and go driving. I believe some more thought and origination should have been put into this vehicle before the launch. The one I have I cant even add Satellite Radio. Sluggish ride and average looking. Dont purchase. A lot more suvs out that are worth the money.

• 

  2000 Miles...visited dealership EIGHT TIMES! - 2018 Volkswagen Atlas
  By pnav - September 24 - 7:56 am

  Only 2k miles. Engine light is on repeatedly with poor performance. Visited the dealership EIGHT TIMES for the same issue. They replaced the engine harness...ON A NEW CAR???? Now the cruise control stopped working and more "warning lights". Great concept...POOR POOR POOR execution by VW.

• 

  Technology edition my ass!! - 2018 Volkswagen Atlas
  By Dean Sibley - January 22 - 10:05 am

  This vehicles technology is junk. How can they possible consider it a technology edition when doesnt even come with a garage door opener. I am a andriod user and expect the technology to blend seamlessly however this is not the case. I am still waiting for manufactures to give up on their proprietary software and use opensource so the professionals can give the people exactly what they want. What I want is a display that mirrors my phone exactly is that too much to ask. I have this in my 2006 toyota solara it can be done. This is my first day owning this vehicle that makes my KIA Optima look like a Lexus. The interior is barebones, sure it has leather and holds 8 people but I think I would have enjoyed a Buick Enclave more. Now I have 3 yrs of lease on a generic POS. I had high hopes and now believe I made a huge mistake. * update VW still sucks, I should have waited the new Buick Enclave looks much better for the money.

• 

  The new car that drives like an old car..... - 2018 Volkswagen Atlas
  By Doug - February 27 - 11:16 pm

  I purchase the 2018 Volkswagen Atlas SE back on August 19, 2017. After having it 3 days, I had to bring it in to service for severe shaking at speeds over 40mph and a whining noise when accelerating from stop. The performed wheel balance and gave it back without testing. Problems still existed. Took it back and this time I was told I had 2 bad tires. They replaced the 2 tires and told me that would fix the whining noise and shaking. Problems still existed. Started noticing a rattle from the driver front end when driving over rough terrain at a slow speed. Took it in again and was told there were loose bolts under the dash and they couldnt recreate the whining noise (Ive submitted several recordings but they ignore). Problems still exist. Get VW Corporate involved.....they have QTM come out only to tell me the vehicle is operating according to specs. Received it back with same problems. I decided to try a different dealership in hopes to get this resolved. After over of month of waiting, I get and appointment. I did a test drive and was able to show the service guy all problems. QTM came back and said there were loose bolts on the sway bar link; so I guess they changed or tightened them. I was told again that they were not able to recreate the whining noise. My guess is that they dont have a clue what that issue is. Anyways after 12 days in the shop, my vehicle still has the same problems. Tried to initiate a buy back with VW and was denied. They recommend me bring it back in to service. I wasted enough time with this vehicle and is beyond exhausted. I also get the metal to metal rattle form the engine when powering off, A/C sometimes doesnt work, radio glitches and the plastic on the outside is loose in several places. I will most likely hire an attorney to file a lemon law claim. I wanted to be sure that I can at least spare someone of the headaches this vehicle and VW has caused for my family and I. Yes it comes with 6 year 72,000 mile warranty, but the service departments are not prepared to address issues with this vehicle. This makes the warranty useless.