3 Star Reviews for 2002 Toyota Sienna

Overview & Reviews

Average Score

4.20/5 Average
68 Total Reviews
This Year's Model Updates:

Nothing major is in store for Toyota's minivan this year. The most significant change is the availability of a new "Symphony" special edition for LE models. This special edition includes items like keyless entry, a roof rack, captain's chairs for the first two rows (six-way power driver seat), a premium JBL audio system, power swing privacy glass, color-keyed heated power side mirrors, an overhead console with HomeLink and painted bumpers and cladding. There's also a new color this year exclusive to the Symphony: Lunar Mist Metallic. The base CE model's Extra Value package now includes a roof rack and keyless entry for no extra cost.

Pros:
  • Camry genes, excellent crash-test ratings, refined powertrain, optional stability control system, available side airbags.
Cons:
  • Dull styling, small size, lacks optimal utility.

User Reviews:

Showing 1 through 10 of 68.00
  • This is a Toyota - 2002 Toyota Sienna
    By -

    Ive owned several Toyota vehicles and currently own a Tundra, also. None of them have ever given me the problems this Sienna has. Since day one, weve had a number of problems with the van, including a faulty power door, door latches, brakes, etc. The only way to get Toyota to fix most of this stuff was to threaten a lawsuit. Oh what a feeling. Also, gas mileage is poor at best. Weve never been able to break 20mpg with this van, no matter what grade of fuel we use.

  • What happened Toyota - 2002 Toyota Sienna
    By -

    I was a hardcore Toyota fan until this vehicle. I moved from a Previa to this Sienna and have been miserable ever since. Engine noise, Unrepairable squeaky brakes, etc. I might as weel have bought a Ford and saved myself a few bucks. Oh What a Feeling....yea maybe, but never again. Honda!

  • RELIABILITY??? - 2002 Toyota Sienna
    By -

    Bought my Sienna brand new in 2001. A very expensive mistake. Paid thousands more for "legendary" reliability only to find it contains many biodegradeable parts. Oxygen sensors, lower control arms, pads, rotors, drums, even dash lights all needed replacement or servicing within 6 weeks of warranty ending (with only 25000 miles on the vehicle). No help from Toyota... even wanted $75 for a dashboard light bulb! Was told there was no fix for brake noise in Siennas, "they just do that". Nearly $2000 in repairs to fix everything to try to sell and then the dealer (inspecting the Sienna prior to my selling) told a prospective buyer the brakes squeal because they were aftermarket! Now thats rich!

  • Random problems - 2002 Toyota Sienna
    By -

    We went with the Toyota because of its reliability reputation. Well, I am researching other vans because for the second time in 2 years weve got major problems. The first time it took 3 trips to the dealership for them to find a cracked fuel tank. They said they have never seen damage like it in a new car. Yesterday it started grinding and whining, Today it wouldnt go into gear and has been towed to the dealership. We think the transmission is shot. Can you say lemon? (should have gone with the honda)

  • and I used to like this van - 2002 Toyota Sienna
    By -

    My primary reason for purchasing the Sienna was Toyotas legendary quality and reliability (plus the Honda sales managers that I dealt with were not very pleasant). In December 2002 my Sienna would not start. It took the dealership over 3 weeks to find the problem, which turned out to be a loose wiring harness. A difficult problem to find, no doubt, and not one that necessarily foreshadowed any future issues. Yesterday, about a month after being repaired, the Sienna once again failed to start. So after being stranded a second time by my nearly new Sienna (2002 Symphony), I have serious doubts about Toyotas reliability, certainly about this Sienna.

  • wobbling sound - 2002 Toyota Sienna
    By -

    Upon releasing the accelerator @30mph to 25mph with windows close at night. You will noticed like a humming sound.Which cant be detected/fixed by TOYOTA.

  • Warning for Future Buyers - 2002 Toyota Sienna
    By -

    Overall Ive loved our Sienna XLE. We traded in a 2000 LE that had oil gelling and planned to keep the XLE for 10 years. However, we have many complaints, the largest being squeaky breaks-a known Sienna problem since 2001. The breaks dont just squeak- they SCREAM! I would love to hear from other people with the same problem because Toyota says they can do absolutely nothing. The mechanics at Toyota told me to brake harder!! Also, the paint is bad and chips easily; the carpet colors are too light and show dirt; we have had a couple of warrantied things replaced. My husband is 65" and his knees touch the dashboard on the passenger side.

  • 2002 Sienna - 2002 Toyota Sienna
    By -

    None, needed a van to transport kids since the 3d seat in the volvo wagon wasnt big enough anymore.

  • After 5 years, some issues - 2002 Toyota Sienna
    By -

    This van is really dull first of all. Design is dull, driving it is dull, nothing stands out. Here are a few gripes: 1. Known issue - engine will not start if the IAC valve is dirty. 2. Rear brakes squeal. It was covered by warranty, and they issued some tsb, but how are we supposed to keep up with these private tsb tickets? 3. Turn radius stinks. Three point turns, I am beginning to hate them. Just for this alone, I might switch to a honda odyssey, used!

  • Passenger Door & Sliding Door Problems - 2002 Toyota Sienna
    By -

    Passenger side door not responsive to remote or automatic features. The right sliding door just completely jammed yesterday. Earlier this year, the right side sliding door just closed on its own and trapped a passengers finger. Earlier this month, had at least a couple of friends ask us what mini-van they purchase and we recommended the Sienna. Now I really regret making that recommendation after having these door problems and finding out this has been a common problem with this model.

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