2 Star Reviews for Ford Edge

Overview & Reviews

Average Score

4.33/5 Average
657 Total Reviews
Model Overview:

Crossovers with carlike ride and handling characteristics are perennially popular, and a good example of the breed is the smart-looking Ford Edge. It's a midsize crossover with seating for five. Thanks to its roomy interior, long list of amenities and available all-wheel drive, it's typically a good match for small- and medium-size families seeking a do-it-all utility vehicle.

In road tests, our editors have praised the Edge's quiet ride and advanced features like the MyFord Touch electronics interface, though as with most modern, in-car technology, there's a learning curve. Additionally, Ford offers a range of different engines in the Edge to appeal to crossover buyers seeking performance, fuel economy or a balance of both. Although the Ford Edge might not appeal to bigger families in need of high passenger capacity, it's a solid contender in most other respects.

User Reviews:

Showing 1 through 10 of 657.00
  • Nice SUV, Bad build Quality - 2015 Ford Edge
    By -

    I bought the 2015 Titanium Edge a couple weeks ago. The car is very nice and rides well, but the fit and finish is very poor. I had to get trim piece on back door replaced due to severe misalignment with rear window trim. The upper section of the driver door is severly misaligned with the rear door while the middle and bottom sections are aligned. There is what looks like a N shaped defect in the leather trim in backside of passenger front seat. The passenger front drink holder has a constant rattle when a drink is in it. There are two spots on outside rear passenger side door that seem to be defects but look like dents. I choose this car over other brands because of its comfort and features, but did not catch these things before buying. I spent nealy $40K and regret purchase due to these issues.

  • Junk. Should have bought the F-150. - 2012 Ford Edge
    By -

    Im 57, 145 lbs. and way too small for this car. The seats were built for someone much fatter. I constantly have to fiddle with the seat position: fore, aft, up, down, nothing is comfortable. It might as well have bench seats when I take a corner at a bit of speed. The "bucket" seats dont hold you in place at all. And the repairs!!! The "door ajar" light kept coming on, even though the door was closed.The "place engine in park" light came on while driving 70 mph down the freeway. Those two repairs cost $1600. Thank goodness I purchased the extended warranty which covered electronics! The windshield wipers came on during broad daylight - no shade- even when the werent set to automatic. The sync is terrible with my iPhone. The sound doesnt always turn off when the button is pressed. The acceleration has a terrible lag. And now, during this autumn heat wave, my air conditioner has gone out. I have only put 15,000 freeway miles on the car and purchased it certified pre-owned 8 months ago. I tried to sell it, but now cant do that due to all the repairs this car has needed. I hate it.

  • Poor quality regardless of cost - 2015 Ford Edge
    By -

    I recently leased this 2015 Edge Sport. The list price was just over $48K. Because I wanted the 21" wheel option, my dealer traded for my vehicle with another Ford dealer in a neighboring state. So the first time I saw my vehicle was at delivery. In the euphoria of new car purchase, I failed to recognize what I discovered the following day upon closer examination. I was disappointed to find the following quality shortcomings carpet fit poorly to expose raw floor pan, loose panel on console, loose door trim, poorly fitting driver side door, poorly fitting hood, damaged and ill-fitting window trim. The quality of this vehicle is jaw-dropping awful. Im embarrassed to be seen in it. It appears to have been assembled by third world slaves. My wifes 2009 $15K Honda Fit is of light years better quality than this piece of crap. Cant wait for my lease to end. I may end it early - its that bad. I should have bought the Murano despite its ugly front end - it at least was screwed together with better quality. No more Fords in my future.

  • Do Not Buy a Ford Edge... - 2011 Ford Edge
    By -

    Problems started in 1 week. I noticed the car veered to the right. I took it in and had alignment done and they said the front was out of alignment..(really... A new car?) well it still veered to the right so I took it in again... Another alignment... By this time I also started noticing all the Sync System problems... Well it still veered to the right, took it in again. Thats when I said I want my money back. The service manager said he found a fix. It was a sub frame problem and he found that out from an inner company memo... (really... Ford knew about this and still sold the car?) well.. After that it still veered to the right. 1 more alignment and still not fixed. So I hired an attorney!

  • Woefully inflated ratings - 2011 Ford Edge
    By -

    The 2011 Ford Edge has one of the worst Consumer Reports Ratings and I have first-hand experience as to why. If you buy a 2011 Ford Edge, you are gambling and may be one of the 14% of owners whose MyFord Touch program/system is so faulty that it works less frequently than it malfunctions. Ford was unable to fix my vehicle despite 8 attempts and a lawsuit. In the end, I sued Ford and was awarded a settlement. I am appalled at Fords response to my real issues and because of this, my review for the Ford Edge is very negative. I married into a Ford family who have all now vowed never to buy a Ford of any type again.

  • Not so good... - 2008 Ford Edge
    By -

    After never owning a Ford, I decided to give them a try. Initially I thought it was a good car, but little by little I began to hate it. The Build quality is crap. The interior is made of very cheap plastic and fit is poor. Even worse is the air conditioning. I unfortunately bought the Edge during the winter, so the AC was not a priority at that point. Then came the Texas heat. The Air conditioner makes lots of noise but never puts out air. The dealership said there was nothing they could do since it was due to the design. So I now own a VW and love it.

  • sync or sink? - 2011 Ford Edge
    By -

    I am considering the lemon law on this one! Owned Chryslers and decided to switch based on technology and fuel efficiency. Paid more than I paid for my first home and I am totally dissatisfied. The sync system rarely works, it resets itself during dangerous drive times without notification. Ford says they are coming out with an update in early 2012. Since it only gets 22 mile/gallon, and the technology stinks, why do I believe them? $5,000.00 technology pkg. that Ford admittedly says wont work properly. [violative content deleted]

  • Battery and Transmission - 2011 Ford Edge
    By -

    Bought 2011 Edge on August 9, 2011. Nov 4 car not stating good. Loss of power when driving. Took to Ford garage said battery post needed cleaning and there was water whicht hey did not know where it came from. Dec 2 once again noticed loss of power, I checked under hood battery very corrided. Took to Ford garage I asked if maybe the battery could be defective they said they would not replace unless it tested no good. It tested no good. New battery put in. Dec 9 Took back to Ford garage not sounding good loud when shifting and slight vibration on brake pedal. Mechanic took it for a drive and said just wind noise I said it was not like that he said that was because I bought it in the

  • This thing is falling apart ( - 2011 Ford Edge
    By -

    well we bought our edge 4 months ago the sync system has failed 4 times and it runs so slow half the time when you hit a button you have to wait 45sec till it response, its kinda of dangerous because you keep looking and waiting for something to happen. and the power lift gate stoped working and the dealer said its not covered under warrenty because it just needs to be reprogramed. that was $110 for nothing. it shouldnt lose its programing [violative content deleted] ford I own a $44,000 piece of junk thanks ford.

  • 2010 Edge Lemon - 2010 Ford Edge
    By -

    5 Hours after buying this, systems started failing. It has been in the shop for a full 32 days and 3 mornings. The sunroof rattles, tranny failed, brake rotors failed (2600 miles), GPS system failed (Media, Phone, Radio and Nav screens lock/glitch), Iphone is incompatible, seat loses memory, USB failed, and tire pressure sensors failed. I have been battling Ford to fix these problems, and now I am trying to get them to take it back. I had a meeting with a Cust serv rep and field engineer that was a choreographed farce. The engineer who decides if they take it back himself dropped the ball back in April. I have now filed for BBB and NYS AGs arbitration. I dont trust this vehicle. 5500 miles.

Ford Edge Reviews By Year:
Great Deals Near You
  • Loading cars...

Selected Edmunds.com visitor vehicle reviews

Edmunds.com Visitor Vehicle Ratings and Reviews are the property of Edmunds.com, and may not be reproduced or distributed without the consent of Edmunds.com. Edmunds© is a trademark of Edmunds.com, Inc. Edmunds.com, Inc. is not affiliated with this website or app.

Powered By Edmunds

× Estimated monthly payments based on 3.9% APR, 60 month financing, and 20% down payment. Tax, tags, title, administration fees, and license fees are not included in price or payment. Subject to approved buyer credit. Actual purchase terms may vary.

Payment calculations are sourced by EveryAuto.com and may not reflect actual dealer financing terms.

Send Us Feedback ×


Locating Vehicles In Your Area