1 Star Reviews for Ford Edge

Overview & Reviews

Average Score

4.33/5 Average
657 Total Reviews
Model Overview:

Crossovers with carlike ride and handling characteristics are perennially popular, and a good example of the breed is the smart-looking Ford Edge. It's a midsize crossover with seating for five. Thanks to its roomy interior, long list of amenities and available all-wheel drive, it's typically a good match for small- and medium-size families seeking a do-it-all utility vehicle.

In road tests, our editors have praised the Edge's quiet ride and advanced features like the MyFord Touch electronics interface, though as with most modern, in-car technology, there's a learning curve. Additionally, Ford offers a range of different engines in the Edge to appeal to crossover buyers seeking performance, fuel economy or a balance of both. Although the Ford Edge might not appeal to bigger families in need of high passenger capacity, it's a solid contender in most other respects.

User Reviews:

Showing 1 through 10 of 657.00
  • Fun at first! Nightmare when things go wrong! - 2015 Ford Edge
    By -

    I had my Ford Edge Edge towed to the local Ford dealership here in Idaho Falls, ID on November 23rd. It is now December 24th and it is sitting at the dealership under a couple feet of snow. I have just made my car payment for my reliable Ford vehicle. Two modules went out that control the remote entry and the push button ignition. I was stranded in the middle of winter with no heat and had to call for a tow. The dealership has been horrible with communication. I was sent to my regional customer service representative who said he would work on getting the part here faster. I was told the part would be here on December 17th. I finally called that evening to find out that the weather has slowed the shipping and it should be in on the 18th. Apparently the mule they are using walks very slow cause the shipment came in last night. It is now almost 11:09 am in Idaho and they still have not located the part. No vehicle for the weekend! Repairs made this year on my Ford Edge: -Main system that runs my climate and radio had to be replaced. -Rails on panoramic roof needed replacement. -Alarm stopped working on automatic tailgate stopped working. -Brake Booster tore. Known problem. -PTU seal leaking and stinks up car. Known problem -Two modules went out on remote entry and ignition. This caused my battery to fry and needed replacement. ****Please read the car complaints forums before you buy a Ford Edge***** I would not recommend this vehicle to a friend or family member!

  • Worst car purchase ever. - 2011 Ford Edge
    By -

    I have had (4) Ford trucks and loved them. No problems. Great trucks. Love the look of the Edge and I bought mine from a dealership, one owner, 62K miles, great CarFax, great shape, no issues best I could tell after inspecting and driving. After 9 months and putting 26K mainly highway miles I have spent $3000 on a leaking PTU - replaced PTU assembly, a shock rear shock gone bad - replaced both, brake issues - fixed, an axle seal gone bad - replaced, a leaking power steering hose - replaced, a transmission that had to be reprogrammed (no charge for this), bad rear wheel hub assembly - replaced.........and at the moment I have a back seat that will not go down which I rarely ever do but the dealership informed me that the release wire/cable had broken and that repair is a bit over $300 and today my sunroof opened and would not close. And the dealership this afternoon looked at it and had no clue what to do other than say bring it back when that have a full day to look at it. At the moment this lemon of a car is in my driveway with the the sunroof wide open and thankfully its a clear night. Funny thing is Ive owner a Toyota 4Runner and I know how dependable those cars are...I was deciding between the Edge and a Toyota Highlander and the Edge was my choice..and the only thing I can remember that sales guy saying who had the Highlander was you better keep in mind, theres a big difference between a Ford car and a Ford truck. Man if only I had listen to him. There you have it. I just got my bank approval back and I cannot trade this piece of junk quick enough.

  • I will never purchase a Ford - 2012 Ford Edge
    By -

    We purchased a 2012 Edge Sport at 20k miles. We are now 1.5 years in and have taken the car to the dealer several times. Today, we are at 40k miles and have done and alignment, new tires, battery, throttle fuel line when the car stopped working, break booster when the breaks were not working properly, panoramic roof lining, led bulbs in taillight. Now, the dealer is asking us to pay $215 to update and clear code U0401. At this point, the only thing I want to do to get rid of my ford. We love the interior, features and look of the SUV but absolutely feel insecure of the stability. We are waiting for the next thing to break.

  • My first new car FORD EDGE SPORT. what a nightmare - 2011 Ford Edge
    By -

    This car has so many issues, the camera stops working, the drivers door latch isnt working. Which is a safety issue. There are 1000 people complaining about it and Ford is ignoring it. They should have a recall. The electrical in this car is dangerous. And the tires OMG. I dont recommend a FORD TO ANYONE.

  • Ford Sucks - 2013 Ford Edge
    By -

    Ford Customer care sucks. My Edge was involved in a minor accident on May 12th, the passenger side door is creased and unrepairable. To date we are still waiting on door and will be waiting for a minumim of 2 more months. Meanwhile the body shop has my edge torn apart and is undrivable. During this time we have contacted Ford on many occasions and have received the run around and been told its not Fords fault it is their vendor. We were told that if it were a dealership fixing it they would provide a rental but my local dealer is not an approved repair facility. I hate to rate the car so low, because I do enjoy the car, but 3 mos waiting on a door is unacceptable.

  • Ford Edge - 5 Year Life Span - 2011 Ford Edge
    By -

    I have (had) a 2011 Ford Edge Limited and maintained it according to service manual guidelines. I was out running errands on a Saturday and it quit moving. I had to get it towed to the auto repair shop and learned that it needs a new engine!!! Hello. That is a $7-8K repair for a car that is only 5 years old. Ford customer service was of little or no help other than to say that the car needs to be at a Ford dealership. Not happening...the car wont move and I would need to have it towed again. I suggested a 3-way call between me, Ford customer service, and the car repair shop, which was not possible. Did I like the Ford Edge? Yes...loved it up until 3 days ago when it stopped working and needed a new engine. Definitely not reliable and not recommended. And, Ford is little or no help. I dont think that it is acceptable for a car manufactured in this day and age to only run for 5 years and then require an engine replacement.

  • Worst Car Ever!!!! - 2011 Ford Edge
    By -

    I have been having transmission leaks ever since i bought it. Brought it to Bay ridge ford (horrible dealer) for service and he tried to play me for a fool. He would clean the oil and make it seem like he fixed it. I called Ford service and their costumer service is useless, no help at all. Dont ever buy fords, worst cars ever. I learned my lesson!

  • This car gives me a headache, literally - 2016 Ford Edge
    By -

    I have never had this issue with a car before. I loved my last Edge and my other vehicle is a Ford F150 which I love. The 2016 Ford Edge Titanium has a vibration to it that sounds like buffeting from having the rear windows open. If I ride in this car for more than 30 minutes I get a nasty headache. This is the worst car I ever owned.

  • Avoid! - 2011 Ford Edge
    By -

    Our Edge Limited is only 6 years old. Immediately after the warranty, the backup camera somehow inverted the image upside down. Cost would be hundreds to fix, so we never fixed. Ffwd to today, the car started sputtering on my wife and then shut down in the middle of an intersection. Ford tells us the entire engine seized up and will cost almost $7000 to repair! That is insane for a 6 year old car. And worse, they cannot tell us the cause without tearing it apart. The car was just serviced a month ago for an oil change and the brakes were just serviced 3 days ago. We gave the car 1 star for everything because a comfortable safe car is useless if YOU CANNOT DRIVE IT!

  • Open airbag recall cannot be fulfilled by Ford - 2008 Ford Edge
    By -

    The strong engine is the only good thing about this vehicle. Electronics are not great. MAF failure. Bluetooth on early SYNC is not great. Goofy interior plastics. Also, the "Sealed" transmission is not serviceable in the vehicle. Not good. Then the recalls came in waves... finally I didnt feel comfortable having my family riding around in a vehicle with a potentially faulty airbag. So I ditched this thing and got into a different manufacturers new SUV.

Ford Edge Reviews By Year:
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