3 Star Reviews for Toyota Highlander

Overview & Reviews

Average Score

4.56/5 Average
1,941 Total Reviews
Model Overview:

A pioneering vehicle in many ways, the Toyota Highlander was one of the first midsize crossover SUVs to be sold in America when it debuted in 2001. With its car-based unibody design, the original Highlander provided many benefits over Toyota's more traditional SUVs, including better handling, higher fuel mileage, a quieter cabin, improved crashworthiness and easier entry and exit for passengers.

Since then, the Toyota Highlander has gone on to become one of the most popular crossovers available, appealing to shoppers who want a vehicle with SUV styling, plenty of versatility for hauling cargo and a third-row seat. The third-generation Highlander has the most seating capacity, while the second generation has the most rear cargo space. That said, a Highlander of any vintage is one of the better values out there for those seeking a comfortable, easy-to-drive vehicle that can carry a fair amount of cargo and passengers and handle snow and ice during the winter months while still delivering decent fuel economy.

Current Toyota Highlander
Redesigned for 2014, the current Toyota Highlander is a few inches longer than the previous-generation model and sports notably more aggressive styling. The cabin has also been modernized: Many of the cabin's previously hard plastic surfaces are now covered with softer materials, and the electronics are more up to date.

The Highlander is available with front-wheel drive or all-wheel drive. Base front-drive models come with a 2.7-liter four-cylinder engine making 185 horsepower and 184 pound-feet of torque. All other Highlanders have an impressively efficient 3.5-liter V6 good for 270 hp and 248 lb-ft of torque. A six-speed automatic transmission is standard with either engine. There is also a Toyota Highlander Hybrid that delivers considerably better fuel economy. It is covered in a separate review.

Toyota Highlander shoppers can choose among four trim levels: LE, LE Plus, XLE and Limited. Highlights of the base LE include 18-inch wheels, a touchscreen display, a rearview camera, Bluetooth and an iPod/USB interface. Moving up to the LE Plus gets you a flip-up rear window, a power liftgate, a power driver seat and tri-zone climate control. The XLE's perks include keyless ignition and entry, a sunroof, leather upholstery, a navigation system and Toyota's Entune suite of smartphone app-based services. The top-dog Limited sports 19-inch wheels, upgraded leather upholstery, heated and ventilated front seats, second-row captain's chairs, ambient interior lighting and an upgraded audio system. Additional safety features like blind-spot monitoring, frontal collision warning/mitigation and lane-departure warning systems are also available on the Limited.

On the road, the Highlander's near-silent V6 engine is complemented by a liquid-smooth six-speed automatic transmission with the refinement you might expect in a Lexus. Acceleration is among the best in this class. Unless your budget will only allow the four-cylinder engine, the V6 is the way to go. Maximum passenger capacity is eight -- more than most other crossovers. The third-row seat is still really only suitable for children, but the second row slides and reclines, maximizing comfort. The interior looks and feels upscale and there are plenty of storage areas for your personal items. Overall, we highly recommend the Highlander if you're shopping for a large, three-row crossover SUV.

Used Toyota Highlander Models
The second-generation Toyota Highlander was produced from 2008-'13. It was significantly larger than the previous model in nearly every way, adding shoulder room, hiproom and legroom all around as well as additional cargo capacity.

This generation Highlander felt spry on the road and was easy to drive, with especially brisk acceleration coming from the V6 engine. We liked the quiet, roomy cabin that seated up to seven passengers. While the Highlander's third row was less spacious than those of some rivals, it was easy to reach thanks to a nifty 40/20/40-split second row with a removable center seat that facilitated walk-through access. Cargo space was also down compared to larger crossovers, but this Highlander should still be roomy enough for almost any family.

For 2008, the only available engine was a 270-hp 3.5-liter V6. In 2009 it was joined by a 2.7-liter four-cylinder engine that made 187 hp and 186 lb-ft of torque. A six-speed automatic transmission and front-wheel drive were standard, and all-wheel drive was available with the V6.

Available trim levels, depending on the year, were base, Sport, SE, Plus and Limited. Standard equipment on the base Highlander included air-conditioning, a tilt-and-telescoping steering wheel and the 40/20/40-split second row bench seat. The Sport trim level (2008-'10) added a more firmly tuned suspension, a rearview camera, a flip-up rear window in the liftgate and a power-adjustable driver seat.

For 2011, Toyota discontinued the Sport trim level and made most of that trim level's equipment standard on the SE (2010-'13). The SE also had a sunroof, heated seats, leather upholstery and an upgraded audio system. The Plus (2013 only) had similar equipment to the Sport. For the Limited, Toyota added 19-inch wheels, tri-zone automatic climate control, upgraded upholstery and a front passenger seat. Major options for this Highlander included a navigation system and a rear-seat entertainment system.

If you're shopping for a second-generation model, take note that the 2008 through 2010 models had a less versatile third-row seat with a one-piece bench design rather than the 2010-'13 model's 50/50-split seat. For 2011, Toyota also mildly updated the Highlander's exterior styling.

The first-generation Toyota Highlander was produced from 2001-'07. It was powered by either a 155-hp four-cylinder engine or a 220-hp 3.0-liter V6. A four-speed automatic transmission was standard. In 2004 the V6 was bumped up to 3.3 liters and 230 hp, and models so equipped received a five-speed automatic transmission, while four-cylinder models soldiered on with the four-speed unit (and 5 extra hp). Available trim levels were base, Sport and Limited.

Base models came equipped with a respectable amount of equipment, including air-conditioning, power accessories, cruise control and a CD player. The Sport trim spiced things up with 17-inch alloys, a sport-tuned suspension, foglights, a power driver seat and a leather-wrapped steering wheel and shifter. The Limited added heated outside mirrors, power front seats, a fold-flat third-row seat (as of 2004) and an upgraded JBL sound system. Popular options included leather seating, an in-dash CD changer, a towing package and -- on the Limited model only -- a navigation system.

Shoppers interested in a used Toyota Highlander might want to confine their search to 2004 models and newer, not just because of the power increase, but also because a third-row seat and rear DVD entertainment system were newly available, enabling the Highlander to remain competitive with the strengthening crop of midsize crossover SUVs. Other significant changes for '04 included the addition of stability control and a tire-pressure warning system as standard equipment, as well as newly optional side curtain airbags for the first and second rows (which became standard on '07 models).

User Reviews:

Showing 31 through 40 of 1,941.00
  • Roomy, reliable, ponderous gas-hog - 2002 Toyota Highlander
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    After five years and 27,000 miles, I have mixed feelings about our 2002 Highlander. Like all Toyotas it has been super-reliable, and maintenance has cost less than $600 including one pair of tires. However, even with the V6 engine this vehicle is fairly sluggish and gets about 16-17 mpg around town and 20-22 mpg on the highway. Handling is secure but feels ponderous. There is a bewildering array of levers protruding from the steering column. The storage compartment between the two front seats is horrible: narrow and deep, with a two-part cover that jams easily. The seats are only semi-comfortable on long trips. OK if you need an SUV, I guess, but nothing to get excited about.

  • Almost a good car - 2008 Toyota Highlander
    By -

    At 1000 miles the engine developed a cold engine knock that Toyota would not fix. They said it was the new piston design, and not a problem. When I unplugged my GPS from the console power outlet the entire console top came off with the plug. Very cheaply made. I dont drive it very much anymore because I hate the cold engine knock, and Im afraid of what else they might have compromised when they designed and produced this vehicle.

  • Defective cylinder head bolt threads - 2006 Toyota Highlander
    By -

    We purchased this as a new vehicle and have been very pleased with it until today. We found out that we have a leak that can only be fixed by a $5000 bandaide that Toyota has defined in Toyotas techincal bulletin T-SB-0015-11. The bolt holes in the cylinder block must be tapped to install an insert to hold new bolts. We now have to find a way to replace this vehicle! So much for Toyota!

  • The once mighty Toyota - 2004 Toyota Highlander
    By -

    We were loyal to Toyota since 1989; the purchase of a Highlander has led us to BMW. We had two problems: when you opened a window or the sunroof the air pressure change was drastic; and the bass in the "premium" stereo varied from engine off and engine on. The feeling in our ears and sound from the air pressure changes was analogous to what it must feel like in a helicopter. The stereo was still very unpleasant when the bass was set at minus 5. Toyota did nothing to accomodate us. In Toyotas view, even though service tech acknowledged two problems, performance was "within specification". We never thought we would get response like this from Toyota. We no longer believe in Toyota product.

  • Im confused! - 2011 Toyota Highlander
    By -

    Please tell me how youre all getting such great gas mileage and liking this car! I live in a fairly flat city and am getting 17 city/23 freeway. And, this car sure does rattle a lot for a brand new car and whats wrong with the front end suspension? After two trips to the dealer, the rattles are still there and the car still shimmied (they "cannot duplicate" either complaint.) Finally had an independent tire shop balance all four tires and align 3 of the 4 tires, which helped but something still isnt right. The dealer said to file a complaint with headquarters if I want to be reimbursed my $130. I guess I should have comfort in knowing I leased rather than buy this. Only 3 more years....

  • Driver-side Window - 2008 Toyota Highlander
    By -

    The build quality and reliability of my 2008 Highlander has proven to be poor with only 59,000 miles on it and Toyota Customer Service was a waste of time...for example, the driver- side window failed from a plastic part and the dealer charged me over $400 to fix it. Toyota Customer Service and the dealer provided no consideration whatsoever. Yes, it was outside the warranty and Toyota has no obligation to fix it and I have no obligation to purchase another Toyota.

  • Died Before 2000 miles - 2014 Toyota Highlander
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    I purchased the 2014 Highlander after months of researching the 3-row SUV market and test driving about 10 different vehicles. I loved the new vehicle when I first got it, comfortable, smooth, quiet, and fun to drive. It started having problems turning over to start a few days ago, now it wont start at all. Ive had it for 6 weeks, less than 2000 miles. I turned off all the automatic dome lights, keep everything off when I turn it off and until I start it, music, A/C, EVERYTHING! Ive never had so many problems with a vehicle starting, worst vehicle I have owned, if you want to pay over $30,000 for something to sit dead in the parking lot then buy this car!

  • great until hidden costs get you... - 2008 Toyota Highlander
    By -

    many have noted the tire issue - i had to order mine online and have them delivered to my home - $952. then i had to take them to a tire shop and pay to have them mounted. NEW shocker - at 63k miles and 3 years of age, my water pump died. the dealer says 3 days labor - 24 hours @ $90 hr + the part, $2400 more or less. supposedly they have to drop the engine and the transmission to get to the water pump on the side of the engine. NOT acceptable TOYOTA! what a worthless design. had i seen this coming i would not have bought the car and would have stuck with honda. my honda element has 240k - and only rountine service. the locks are wearing out - but not the engine...

  • Bumpy ride - 2009 Toyota Highlander
    By -

    This AWD version is super bumpy. Take a long test drive first on all kinds of road before buying. Wish I would of got the Buick Enclave.

  • Unreliable - Terrible service - 2008 Toyota Highlander
    By -

    One of the main reasons I purchased this Highlander was Toyotas reputation for reliability. After about 11 months, the battery went dead. I had to tow it to Brent Brown Toyota in Orem, Utah. They evaluated the electrical system and replaced the battery under warranty, but charged me for the tow. 3 weeks later, the battery was dead again. Back to Brent Brown Toyota (which at this point Id like to say has the worst service department on the planet). The service adviser was lousy, the service manager is an obnoxious, rude liar. Ive had the car back 4 times now and they still havent figured it out. I cant believe Toyota allows such lousy people at their dealerships. Im done with Toyota

Toyota Highlander Reviews By Year:
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