Overview & Reviews
User Reviews:
Showing 1 through 10 of 133.00-
Read the Consumer Affairs Complaints Before Buying - 2016 Toyota Highlander
By Disappointed Toyota Owner - May 8 - 6:57 amI wish I had read the Consumer Affairs complaints before buying my 2016 Toytota Highlander XLE. Ive only owned my car for 30 days and already had an issue with the car starting on its own. Yes! Thats right. I walked up to my car after shopping at WalMart for 40 min. only to find that it had started up by itself, and must have been running while I was in the store with the doors locked. Upon entering the car, a yellow caution light was flashing near the odometer. I read many consumer complaints and found another person complaining of the same problem and was told that it can happen when the remote entry keypad is pushed twice after exiting the vehicle. After reading many other customer complaints about various issues with 2013-2015 brakes not working while driving (Yikes!), driver doors not unlocking, and front seats making loud noises while driving, I wish I had read those complaints before purchasing this vehicle. It sounds like the 2013, 2014, and 2015 may be lemons. Im not sure about the 2016 yet, because the car is too new to know for sure, but Im very concerned about whats to come. I dont feel 100% safe in this car, especially since I have 2 kids. This is my 2nd Toyota. I just sold my 2006 Sienna minivan and it had many defective issues/recalls. I will not be buying a Toyota in the future because they dont stand behind their cars. They only try to blame the customer for their defects. UPDATE after 30 days of driving - The sound system is terrible. My Sienna minivan had a JBL sound system which was great, but the Highlander has a cheap sound system with a horrible muffled sound. After driving the car a little while, you will notice that the interior has many cheap parts!! The floor "carpet" is actually felt, not carpet, and some of the dash has plastic parts. The front seats and angled headrest are very uncomfortable on longer rides. Wish I could trade my new XLE in for a well made car that matches the price I paid. The quality just isnt in the 2016 Highlander for the high price. Still disappointed.
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Never Again - 2016 Toyota Highlander
By SPD - August 1 - 7:25 pmWe decided to purchase an SUV and looked at just about everything. Since we own a Lexus (ES330)) and never had a problem so we decided we would go with a Toyota. If we had an opportunity to drive the Highlander for a day or two prior to making a decision we would have never bought it. First the "Chrometec" wheels are nothing but glorified hub caps. When you purchase the top model you expect to get real wheels. We cant use/tilt the moon roof because of road noise. We suspect it has to do with the aerodynamics of the tilt and cross bar of the luggage rack but someone eat Toyota should have tested that out. Here nor there its too loud to use. The positioning of the navigation screen is horrible. Most of the time there is such a glare on the screen its unusable - this was a really poorly thought out design. In addition the system shuts off and reboots for no reason - it appears we are not the only ones experiencing this. If you are using the Navigation and it shuts down your are out of luck until it reboots. We also have the vented seats but on the cooling mode you can hear the fan noise over your left shoulder if you are the driver - ridiculous. Lastly the floor in nothing more then felt. Looking at trading it in and only had it for a few months..worst vehicle I have ever owned. Cheaply made..
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Awful Suspension - 2016 Toyota Highlander
By Loaded4th - May 10 - 11:10 pmThe Highlander used to be one of the best rides around, however, the latest version is a real kidney shaker. This may be fine for those who wish to tear around corners, but its brutal on a long distance drive. Although the Limited version has better suspension, it still falls short of the earlier models.
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Trying this car in West Covina Penske - 2016 Toyota Highlander
By Tony Ang - December 25 - 7:50 pmI tried this car in West Covina Penske CA and felt this car hmm.. rear third row seat too small and not soft comfort and cant fit for adult. -1 point The baggage in trunk back too small another 1 point less. The looks outside no LED daylight at front light and rear light. Others like Honda Pilot and Ford Explorer already LED front daylight and LED rear light. For dashboard, looks cheaper all plastic. So this is the bad looks interior too, however give it 1 point for accelarion better than 0 point.
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Intermittent buzzing sound - 2016 Toyota Highlander
By Tophe - February 23 - 7:07 amToyota refuses to acknowledge that there is a problem with intermittent buzzing sound. I complained to two dealerships but Toyota said it is as designed. COME ON!!!!
