Overview & Reviews

User Reviews:

• 

  2015 Outback Reliability Terrible - 2016 Subaru Outback
  By Adam - September 15 - 4:36 pm

  In March of 2015, my wife and I purchased a brand new 2015 Subaru Outback 2.5 Limited with eyesight for use part-time at our SC house. Considering that we have only put about 3,000 miles on the vehicle in about 1 1/2 years it has been a huge disappointment. First the gas filler door wouldnt open and the first and second recalls didnt fix the problem - the third finally did months and months later. The windshield cracked in half - another recall. Another recall for the taillight bulb that made the eyesight worthless came a few months later. The first weekend I drove it I couldnt get the car to restart about doing an errand for 10 minutes. I had to call my Maryland dealer to tell the SC dealer that there was a TSB on the issue. Now after numerous check engine light issues that went away on their own the check engine light comes on and puts all the other warning lights on. Apparently this was due to driving through a large puddle after a two hour rain. This storm had no effect on our Volvo that drove through the same storm and puddles. Now, even after dealer service the light comes back on with all the other warning lights. Can you say Toyota?

• 

  Disappointed - 2016 Subaru Outback
  By SS - July 23 - 1:16 am

  I purchased this car two months ago. The navigation did not work the first time I tried to use it. The dealer replaced it under warranty. The engine noise is unbearable especially when it is a cold start. It sounds like a garbage truck. Accelaration is awful. I am getting 20 mpg average which is very disappointing. The fact that the gas fill cap is on the right caused me to scrap the the side of my car on a low planter at a gas station. I never had this issue when in my previous car which had the gas fill cap on the left. I truly cannot wait to get rid of this car. After doing further research, I found a lot of consumers are complaining about the engine noise issue in other online forums. What I do not understand is how this car is getting very positive rating on Edmunds and other mainstream car review websites. Here is my honest opinion for anyone who is thinking about buying or leasing this car: Go somewhere else. DONT BUY THIS CAR.

• 

  Disappointment - 2016 Subaru Outback
  By Tom - October 21 - 2:03 pm

  I have had this car for 14 months and it has been in the shop more times than I can remember. A basic list of features that dont work: Navigation interface, starlink interface, USB functionality, to finish off the tech cateagory the touch screen is very slow and glitchy. Eyesight system dumps a sever amount of braking power way too fast while on cruise control, which shifts down completely if the cameras dont work. The liftgate will jam and refuse to open even with no cargo making contact. I could go on an on about what all is wrong with this vehicle mechanically. Hose lines are getting wrapped around small motors around the car, the AC has was completely rebuilt week 3 and now requires full replacement and recharge. I have chewed through 3 batteries and Subaru cant find a power drain. I am getting rid of this vehicle asap before i am injured in operation. The recalls have been extensive and at no end, received another yesterday.

• 

  Buyers Remorse! - 2016 Subaru Outback
  By Sue - September 28 - 1:03 pm

  Ive had my Outback about a month & have buyers remorse! Im 54" & the seats are very uncomfortable, and my passengers have complained about this as well. Its acceleration is noisy, but the car is pretty quiet once a steady speed is reached. The Outback only gets 21 mpg in the city & 23 mpg on the highway, which is very disappointing! The automatic trunk release on the clicker is convenient. The exterior mirror has an small indicator, which lights up when someone is in the cars blind spot. It would be nice if a button or turn signal would also show the blind spot area on the interior camera. It doesnt come with a key fob & push button start which would really be convenient, so I suggest Subaru engineers add those in future models. Im strongly considering selling my brand new car. Im so disappointed with the Subaru Outback! I should have spent my $32,000 on a Honda CRV or the Chrysler 300!

• 

  Customer must change the phone? - 2016 Subaru Outback
  By Jay - September 17 - 12:32 pm

  I purchased 2016 2.5 limited at the last April 2016. The problem started within a couple of days. It started with random changes of the interior clock. Then the audio part (it is a sort of computer) turns off and re-boot again time to time, while driving!!! Then the key less entry does not work at all intermittently. So when i open it by physical key, the alarm actives. I went dealer and they re installed the program, then changed the audio part. At last they said it is not the problem of the car, but my phone interfere the car. Ask me to update my cellular phone or change my phone. Really? I am always updated my cell iphone and my wife also had same problem when she drove. How can they explain this? I think i need to change my car rather than my cell phone....

• 

  Nice car wrapped around stinky infotainment - 2016 Subaru Outback
  By Ken - February 26 - 10:53 pm

  Nowadays, the infotainment system is a key part of the car. Ive got the latest generation (2016 Outback - Limited) system. It reeks of promise and delivers none. In fact, IT IS A ROAD HAZARD. Fiddling with the phone and the infotainment system will definitely cause frustration and I predict accidents. You can see glimmers of hardware capability. For instance, the AM radio has dynamic IF bandwidth control. (If the signal is good, the audio bandwidth opens up and sound much better.) But then alas, the software overcompensates for ruining the experience. For instance:L 1. Bluetooth gets confused and does not properly function. 2. The "tone control is bass, mid and treble" (should have been a full equalizer) 3. The APPS are trite and not updated. There are only 6 of them. 4. Mirrorlink offered promise, but their offerings miss the mark. Certainly not lastly, a phone screen CANNOT be cast onto the infotainment screen. I complained to the President of Subaru. He pushed it off on to a lower management person, who, (accolades to him) called me on the phone to resolve the issues. After our discussion, he said the radio software would not achieve the things we discussed for 2 years. He explained that new apps would be released April 15, 2016. None did. Id really like my money back. So, if you are looking for a car and infotainment is important. Shop elsewhere for the next 2 years. (Id give it three, based on the tardiness of releasing simple apps.)

• 

  2016 Outback Issues.... - 2016 Subaru Outback
  By Mike - February 25 - 9:15 am

  I purchased my 2016 Subaru Outback in September of 2015. After about 5 months a strange noise started to occur from the back of the car for which I thought was the muffler. The noise was intermittent so the dealership could not diagnose the problem but told me to premium gas, fuel additive as it could be engine pinging. Finally they did hear the noise and stated it was very loud evaporator pump for which they were going to replace. After picking up the car, they had changed out the evaporator valve assembly and added extra insulation. The noise is still ongoing and the noise has waken my baby up from a sleep, made people come outside from their camping trailers where fans were on to heat, but again I am too sensitive and am hearing this. To this point there has been no resolve, and now run the risk of loosing thousands of dollars if I have to get rid of the car. I have reached out to Subaru America with minimal help outside of listening and still no resolve or true assistance. The local dealership is trying all they can but are at the point looking to National Subaru to help diagnose or provide guidance which appears to be lacking. People like the look of the car and the features for which I agreed with but tell them my issues and they have moved onto look at other cars.