Overview & Reviews

User Reviews:

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  The SUV I never got - 2016 Nissan Murano
  By Brice Baker - September 26 - 9:21 pm

  I look up the SUV spoke to 3 or 4 dealers. No one had the SUV or tried to order the SUV for me so I do got a different SUV. I was looking for a Hybird SUV PLATINUM it was between the Murano and the Highlander and Edmunds said the Highlander was over priced so did consumers report. You dont list a Murano in a hybrid under trim type.

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  Why Can I Not Get Answers? - 2016 Nissan Murano
  By Mike Litteral - February 26 - 4:02 am

  I have purchased the above vehicle a 2016 Murano SL AWD. I have asked the dealer to explain how the AWD system works. But Nissan has also, not been able to explain to me how the system works. I have also asked them to recommend what brand of oil I can use for oil changes. Normally this is not a big deal; however the requirements to maintain the warranty are so tight I would like to know. According to the manual Nissan would like you to bring the vehicle to them. That is OK for Nissan and you IF YOU live in the same neighborhood. With the business traveling I do some times I am hours away from the nearest Nissan Dealer. To date Nissan has not given me a brand of full synthetic to use. The manual has a D I Y section that will only say it should meet these specifications. I prefer to use Mobile1 Products I just wanted Nissan to recommend a brand; other tan the Nissan Brand of motor oil.

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  Disappointed - 2016 Nissan Murano
  By Jack B. - August 13 - 3:29 pm

  This car has a droning noise at 1800. - 1900 RPM. I find it to be annoying. Nissan says it is an exhaust tuning issue that is normal. I drove a 2003 Murano SL for 165,000 miles and never had to listen to it drone at highway cruising speed. I am sorry I made this purchase. The only improvement over the 2003 is the back-up camera.

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  Mixed Review - 2016 Nissan Murano
  By Hopjim - May 16 - 8:59 pm

  Pros: Great seats/comfort, intuitive safety features, good cost value versus competitive "luxury" SUVs, good exterior styling Con: bad road vibration from large tires-not fun to drive, inconsistent idle that also causes vibration, dealership service dept. inconsistent-good maintenance but slow to answer phone and poor communications

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  Underwhelming vehicle - 2016 Nissan Murano
  By MT - December 13 - 5:44 pm

  This vehicle is underwhelming and gets terrible mpg

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  Noisy cabin - 2016 Nissan Murano
  By Dave - October 17 - 11:39 pm

  I purchased 2016 Nissan Murano Platinum. The noise that comes from behind the dashboard is ridiculous. And there is no obvious cause. There are times I think it may be the dash itself, and other times it sounds like a cable wrapping around something. I can have the radio turned up to 10 notches on the screen, and the noise can overpower the sound from the speakers. My first "foreign" car purchase. What a disappointment.

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  Passenger seat to high - 2016 Nissan Murano
  By Roger - June 24 - 1:50 am

  If you are 58" your head will hit the ceiling. No way to lower passenger seat. Horrible design. I cannot ever ride in passenger seat as my head hits the top and Im only 5-10

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  2016 Nissan Murano Brake Failure after a month - 2016 Nissan Murano
  By Jorge - October 26 - 3:53 am

  Just purchased my 2016 Murano on September 2016. Had the car for about a month and 800 miles. Yesterday morning the brakes failed as my wife was pulling out of our driveway. Nearly backed into a light pole and crashed into our neighbors car. She had to place the car into drive while it was still backing up, then had to place the car into neutral when it started going forward. Brake pedal did not respond and was near the floor. Contacted Nissan consumer affairs about the issue and had the car towed to my dealer. Nissan consumer affair advised me that there wasnt any brake related recalls for my car. A quick internet search proved that to be incorrect. Nissan, not wise to lie to your customers. Luckily this happened near our driveway in a residential neighborhood, with no kids in the car because I dropped the kids off at school in my car this morning. Had this been at a busy intersection, thing could have turned out really bad. Any Nissan executives reading this post, take a moment and think, what if this was your family in your product. Get the issue resolved before it claims innocent lives. Feel free to reach out to me. Find my contact information on the Nissan Consumer Affairs case #24317348. I will be posting my story on every Nissan forum and consumer complaint site I can think of.

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  I wanted to love it... but - 2016 Nissan Murano
  By Melissa - February 5 - 10:06 am

  My husband and I bough a brand new 2016 Nissan Murano hybrid PLATINUM edition with every single bell and whistle they offered on 1-31-2016. About a week after owning the vehicle I was driving and started to smell a burning smell. Soon after there was a loud electronic warning noise that was constant but there were no warnings anywhere on the screens as to what it might have been. I pulled over and turned the car off and then back on and it didnt return. When I took it in the dealership they tried to recreate the issue for three days but couldnt, so I had to leave without any answers. The next week my husbands commuter car wouldnt turn on so he had to jump start his car. I then had to take it in again because my husband was able to get the hood latched but it wouldnt close all the way. Luckily they were able to fix that problem. Here I am 2 1/2 month down the road (still under 1000 miles) and today I had the same constant electric warning noise and burning smell with once again, no warning signs to what it could even be. Luckily it happened twice today and my husband remembered to take a video of it so I will be able to show the dealership so they dont thing I am crazy. (Last time they tried to ask me if it could have been the eco hybrid mode shifting. They treated me like I was making things up. I am a woman and I dont know that much about cars but that sound and smell is not normal and anyone that would experience that would know that. Plus, my husband was with me two of the three times it happened and he is VERY knowledgeable with cars and has no idea what it could be.) On top of that, it says Im supposed to get an average of 28mpg city and half of my miles have been on the freeway yet my average MPG is always around 17 MPG. Im by no means the most fuel efficient driver ever, however, I also dont slam on the gas or speed around. I have a newborn with me 98% of the time so Im a very cautious driver. What is the point of paying more for a hybrid if it doesnt actually give you better gas mileage. I paid top dollar for a fully loaded vehicle so I could feel safe with my family in this car and so far its UNFORTUNATELY been nothing but a headache. I love everything else about it. Its comfortable, the tech package is fantastic and it looks amazing. However, thise issues are some HUGE deal breakers. We normally purchase from Infiniti and now in regretting using their sister company. The service and the vehicle has been so much less than what we are used to and expect. I normally dont write reviews unless I have a superior experience or a horrible experience. People need to know about these issues. Especially because this is such a new car that there really isnt anything online about it. Im really hoping that Im the only one. Other than that, the car is beautiful and comfortable. Im hopeful that they can figure out what is wrong because I want to love this car.