Mercedes-Benz M-Class Research & Reviews

Overview & Reviews

Average Score

4.19/5 Average
1,144 Total Reviews
Model Overview:

While Mercedes-Benz will always be a quintessentially German automaker, its M-Class SUV has always been an American at heart. To begin with, it's built in Alabama and has been since it first burst onto the scene as one of the first luxury SUVs. The U.S. of A is also the M's primary market, as its sizable dimensions and mostly thirsty engines play much better in Frankfort, Kentucky, than they do back in Frankfurt, Germany.

Regardless of its origins, however, each generation of the Mercedes-Benz M-Class has been better than the last. This is especially true of the second generation, which replaced the original model that soldiered on through eight years of subpar reliability and build quality. As such, used shoppers are urged to consider the M-Class from 2006 and later. If you're interested in a newer model, however, the latest, third-generation M-Class is a subtle evolution of the previous one, upping the ante with even more power and features.

Although it's undeniably a solid choice for a midsize luxury SUV, there are many worthwhile and less expensive competitors in the premium SUV segment. As such, it's certainly worth a look around before you settle on this Germanic American.

Current Mercedes-Benz M-Class
The Mercedes-Benz M-Class midsize luxury SUV's exterior styling strikes a balance between traditional M-Class cues and the latest ones from the Mercedes-Benz line. As always with a Mercedes, however, it's the quality of construction and all-around feeling of solidity that make it stand out. Other key strengths include its diverse engine lineup, comfortable seating and excellent brakes. With only five seats, however, it's less family-friendly than some rivals that offer third-row seating, and its price can be considered quite expensive.

The current M-Class is available in four different trim levels defined by their engine: ML250 Bluetec, ML350, ML400 and ML63 AMG. All come with a seven-speed automatic and all-wheel drive ("4Matic") except for the ML350, which can be had with either rear- or all-wheel drive.

Under the hood, the ML250 Bluetec has a turbocharged 2.1-liter four-cylinder diesel with 200 horsepower and a healthy 369 pound-feet of torque. The ML350 comes with a 3.5-liter V6 that produces 302 hp and 273 lb-ft. The ML400 features a turbocharged 3.0-liter V6 that produces 329 hp and 354 lb-ft.

A beast apart from the rest of the lineup is the powerhouse ML63 AMG that boasts a turbocharged 5.5-liter V8 with 518 hp and 516 lb-ft. Output is even greater -- at 550 hp and 560 lb-ft – if you opt for the AMG Performance package. The ML63 AMG also includes active roll stabilization, sportier suspension and steering tuning, 20-inch wheels, stronger brakes and special interior trim.

All M-Class models come similarly equipped with standard items like a sunroof, a power liftgate, heated power front seats, the latest COMAND electronics interface, Bluetooth and an emergency communications system. Optional highlights include a panoramic sunroof, keyless ignition and entry and "multicontour" front seats with massage functions. The On/Off Road package is notable for its adaptive air suspension (that improves both ride and handling qualities) as well as its two-speed transfer case, six-mode terrain selector and underbody skid plates.

In reviews, we've been impressed by the Mercedes-Benz M-Class' brisk performance and strong brakes. Handling is confident enough around corners, but the electrically assisted steering is a little too light in effort and lacks the subtle feedback we've come to expect from Mercedes-Benz. Interior quality is excellent, as expected, though the more rounded dash design reminds us more of the distantly related Jeep Grand Cherokee in its appearance than its squared-off Mercedes siblings. Overall, the M-Class is solid choice for a luxury SUV, but as there's so much to choose from in this segment, taking a look at a few different competitors as well is a good idea.

Used Mercedes-Benz M-Class Models
The current third-generation Mercedes-Benz M-Class debuted for 2012. The following year brought the optional On/Off Road package (replacing the Dynamic Handling package) as well as the massage functions for the front seats.

Note that these M-Class models differed from today's lineup in terms of a few engine offerings. Specifically, compared to the current ML250 Bluetec, the 2012-'14 ML350 Bluetec had a more powerful but less fuel-efficient turbodiesel V6 with 240 hp and 455 lb-ft. Also available those first three years was the ML550 with its 4.7-liter turbocharged V8 good for 402 hp and 443 lb-ft.

The previous, second-generation M-Class was produced from 2006-'11. Though similar in appearance to the current model, this M-Class differs in its engine choices, hydraulic versus electric steering, slightly lower-quality interior, and electronics controls that were less user-friendly than those of its contemporary competitors.

This generation was introduced with only two trims. The ML350 came with a 3.5-liter 268-hp V6, while the ML500 was powered by a 5.0-liter 302-hp V8. Both came similarly equipped.

The next year saw two additional models join the line. The ML320 CDI featured a relatively fuel-efficient diesel engine (215 hp, 398 lb-ft of torque) that didn't have California emissions approval, while the performance-oriented ML63 AMG came with a 6.2-liter V8 good for 503 hp. It also included a number of other performance and handling upgrades.

The ML550 replaced the ML500 for '08, boasting a 5.5-liter V8 good for a much healthier 382 hp. The following year saw the advent of the 50-state-compliant and renamed ML320 Bluetec, along with a base rear-wheel-drive ML350. Every ML also received a face-lift front and rear and an available updated COMAND system with Bluetooth phone connectivity.

For '10, the diesel model became the ML350 Bluetec and received a smidge more torque, but the bigger news was the addition of the ML450 Hybrid. Featuring a gasoline-electric hybrid system co-developed with BMW and General Motors, this ML featured a 3.5-liter V6, a pair of electric motors and an advanced transmission for a total of 335 hp. It achieved 22 mpg combined, which is good, but the cheaper Bluetec managed 21.

In reviews, our editors found the second-generation M-Class imparted that feeling of impenetrable solidity one expects from Mercedes-Benz. With the optional air suspension, the ride quality was impressively supple. Behind the wheel, one will find plenty of room and excellent support from the premium multicontour seats, as well as superb cabin materials. Major downsides included fussy electronic controls, pokey acceleration with the V6 engine, and higher ownership costs than some other luxury SUVs.

The first-generation Mercedes M-Class debuted in 1998 with the ML320, which was motivated by a 3.2-liter V6 with 215 hp. More standard equipment was added in 1999, as well as a more powerful and luxurious V8-equipped ML430 model. Detail improvements in 2000 included an interior freshening and optional third-row seating on all M-Class models, and in 2001 the TeleAid emergency calling system became standard across the lineup. These early ML models suffered from extensive quality-control issues that often resulted in expensive repair bills, so we wouldn't recommend them as used-car purchases.

The Mercedes-Benz M-Class was reworked and improved in 2002 with the modification of more than 1,100 parts and the substitution of the ML500 for the previous ML430, now featuring a 5.0-liter V8 packing 288 hp. Telltale signs included new bumpers, clear-lens headlights and restyled mirrors. In late 2003, the ML350 replaced the ML320, featuring a larger 3.5-liter 232-hp V6.

Mercedes was also first to market with a high-performance luxury SUV, offering the ML55 AMG from 2000-'03. Sold in limited numbers, this pricey ML had a 5.4-liter V8 good for 342 hp and 376 lb-ft of torque, along with a sport-tuned suspension.

User Reviews:

Showing 791 through 800 of 1,144.00
  • Reliability poor - 2007 Mercedes-Benz M-Class
    By -

    I have this ML350 for just over two years. Juat in the past month, I had three incidents with lamps. First, one headlight lamp went out I replaced myself. Then two weeks later, the breaklights went, and the dealer had to replac the lamp and sockets. This week I had a problem with the parking light. When I had my 2002 ML320 for 5 years, I only had to replace a single haed lamp. It lokks like that MB started to use cheap components in their car to save money. This is a very unhappy customer due to the inconvenience. I called MB to request they do a preventive maintenance, replacing the remaining lamps. I was told they can not do it. My next car will be an American made car.

  • ML350 Exceeds All My Expectations - 2003 Mercedes-Benz M-Class
    By -

    My Brilliant Silver ML350 has exceeded all of my expections. I read that these trucks were so unreliable taht I was prepared to have some problems. I have not had any problems so far.

  • great ride - 2003 Mercedes-Benz M-Class
    By -

    handles like a dream and solid as a rock!! gas mileage could be better but a lot of truck. bose sounds great but needs controls on steering wheel. third seats are really jumper seats but if you have small children they work.

  • So for 60k I cant get a radio that works? Really? - 2012 Mercedes-Benz M-Class
    By -

    We replaced our 08 ML. The fit and finish are as expected, the performance for a 6cyl is good, but...I have a 2011 Jeep Compass (I wont spend the money. Its a car, its not a fashion statement) and the radio will quickly connect my phone through bluetooth for complete hands free. It downloads my contacts, it has voice recognition, it streams music from my micro sd card, and it streams music from my internet connections(pandora, slacker etc). The Merc wont do it. My wifes phone is the same as mine. Now while the average user may not appreciate this. When you pay 3x for a vehicle you dont expect customer service or the factory to make excuses for why it doesnt work. Disappointed for sure.

  • I LOVE THE ML55 AMG - 2001 Mercedes-Benz M-Class
    By -

    NASA SHOULD USE THE AMG MOTOR TO LAUNCH THE SHUTTLE TO OUTER-SPACE!

  • ML350 Disappointment - 2003 Mercedes-Benz M-Class
    By -

    My new ML 350 now has 1000 miles on the clock. 600 of those miles came from traveling to the dealer to have the " check engine" trouble light checked out. Apparently fuel management system and the emissions control system contains unreliable components.Presently I am waiting for new parts.A factory recall for exchange of power steering hose clamps was installed also. I very much looked forward to driving a Mercedes again. I owned a 230 for 15 years and a 280E for 3 years. They were great cars. Pity that the marque has fallen so much.I am afraid that I will not have any confidence that I can take this truck on a long distance trip.Bloody shame..

  • Awesome ML! - 2008 Mercedes-Benz M-Class
    By -

    This is my 3rd ML starting with a 2000 ML320, then a 01 ML430 and now this awesome 08 ML350. The advancements in technology, comfort, performance and design are amazing. My ML has almost every option including the Bi-Zenon headlights which are incredible in form and function. Even the power tailgate makes life so much more pleasant. Mercedes began the luxury SUV line and has totally raised the bar with the latest ML350. What an awesome vehicle.

  • Off Road for Many Miles - 1999 Mercedes-Benz M-Class
    By -

    We have owned this car for about 60,000 miles, and had an extended warranty through last year. This car has been driven through city and country, with many miles off-road locating petroglyph and Indian ruin sites throughout the Southwestern United States. This is our third Mercedes and we have driven them an aggregate of over 250K miles, so I am somewhat biased toward the three pointed star. All of the suggested service was performed and the additional repairs required have totaled less than $1,000 which included the new platinum plugs at 100K miles. I would buy another one without a second thought.

  • Johns review - 2006 Mercedes-Benz M-Class
    By -

    This vehicle has the best heating and air-conditioning system I have ever experienced. The optional three zone system with infared glass makes it really comfortale in the sun. The car handles very well, the speed-variable steering is a very important standard option. The optional parktronic system makes it very easy to get into the garage each day without parking by "brail". The seats are very comfortable, they allow you to drive for long distances without the normal "back-ache". It is not the cheapest vehicle, but with all the options and safety features is a bargain.

  • Still unbeatable - 1998 Mercedes-Benz M-Class
    By -

    When I bought it back in 1998, the ML was the king of the SUV hill. So hot it was, I waited for 6 months for delivery. After almost 8 years and 140K miles of service, its time for a replacement (mind you the truck is still going strong). The SUV landscape has definitely changed. A lot of new contenders, but no clear winner. You dont see a waiting list for any one of them. The whole SUV class seems to have softened. Where are the low range gears and the body on frame? My little ML has pulled many monster Suburbans out of the mud... in soccer field parking lots! After much searching, Ive decided to buy another ML. A 2005 version, not the new 2006, as its lost the true SUV spirit.

Mercedes-Benz M-Class Reviews By Year:
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