Mercedes-Benz M-Class Research & Reviews

Overview & Reviews

Average Score

4.19/5 Average
1,144 Total Reviews
Model Overview:

While Mercedes-Benz will always be a quintessentially German automaker, its M-Class SUV has always been an American at heart. To begin with, it's built in Alabama and has been since it first burst onto the scene as one of the first luxury SUVs. The U.S. of A is also the M's primary market, as its sizable dimensions and mostly thirsty engines play much better in Frankfort, Kentucky, than they do back in Frankfurt, Germany.

Regardless of its origins, however, each generation of the Mercedes-Benz M-Class has been better than the last. This is especially true of the second generation, which replaced the original model that soldiered on through eight years of subpar reliability and build quality. As such, used shoppers are urged to consider the M-Class from 2006 and later. If you're interested in a newer model, however, the latest, third-generation M-Class is a subtle evolution of the previous one, upping the ante with even more power and features.

Although it's undeniably a solid choice for a midsize luxury SUV, there are many worthwhile and less expensive competitors in the premium SUV segment. As such, it's certainly worth a look around before you settle on this Germanic American.

Current Mercedes-Benz M-Class
The Mercedes-Benz M-Class midsize luxury SUV's exterior styling strikes a balance between traditional M-Class cues and the latest ones from the Mercedes-Benz line. As always with a Mercedes, however, it's the quality of construction and all-around feeling of solidity that make it stand out. Other key strengths include its diverse engine lineup, comfortable seating and excellent brakes. With only five seats, however, it's less family-friendly than some rivals that offer third-row seating, and its price can be considered quite expensive.

The current M-Class is available in four different trim levels defined by their engine: ML250 Bluetec, ML350, ML400 and ML63 AMG. All come with a seven-speed automatic and all-wheel drive ("4Matic") except for the ML350, which can be had with either rear- or all-wheel drive.

Under the hood, the ML250 Bluetec has a turbocharged 2.1-liter four-cylinder diesel with 200 horsepower and a healthy 369 pound-feet of torque. The ML350 comes with a 3.5-liter V6 that produces 302 hp and 273 lb-ft. The ML400 features a turbocharged 3.0-liter V6 that produces 329 hp and 354 lb-ft.

A beast apart from the rest of the lineup is the powerhouse ML63 AMG that boasts a turbocharged 5.5-liter V8 with 518 hp and 516 lb-ft. Output is even greater -- at 550 hp and 560 lb-ft – if you opt for the AMG Performance package. The ML63 AMG also includes active roll stabilization, sportier suspension and steering tuning, 20-inch wheels, stronger brakes and special interior trim.

All M-Class models come similarly equipped with standard items like a sunroof, a power liftgate, heated power front seats, the latest COMAND electronics interface, Bluetooth and an emergency communications system. Optional highlights include a panoramic sunroof, keyless ignition and entry and "multicontour" front seats with massage functions. The On/Off Road package is notable for its adaptive air suspension (that improves both ride and handling qualities) as well as its two-speed transfer case, six-mode terrain selector and underbody skid plates.

In reviews, we've been impressed by the Mercedes-Benz M-Class' brisk performance and strong brakes. Handling is confident enough around corners, but the electrically assisted steering is a little too light in effort and lacks the subtle feedback we've come to expect from Mercedes-Benz. Interior quality is excellent, as expected, though the more rounded dash design reminds us more of the distantly related Jeep Grand Cherokee in its appearance than its squared-off Mercedes siblings. Overall, the M-Class is solid choice for a luxury SUV, but as there's so much to choose from in this segment, taking a look at a few different competitors as well is a good idea.

Used Mercedes-Benz M-Class Models
The current third-generation Mercedes-Benz M-Class debuted for 2012. The following year brought the optional On/Off Road package (replacing the Dynamic Handling package) as well as the massage functions for the front seats.

Note that these M-Class models differed from today's lineup in terms of a few engine offerings. Specifically, compared to the current ML250 Bluetec, the 2012-'14 ML350 Bluetec had a more powerful but less fuel-efficient turbodiesel V6 with 240 hp and 455 lb-ft. Also available those first three years was the ML550 with its 4.7-liter turbocharged V8 good for 402 hp and 443 lb-ft.

The previous, second-generation M-Class was produced from 2006-'11. Though similar in appearance to the current model, this M-Class differs in its engine choices, hydraulic versus electric steering, slightly lower-quality interior, and electronics controls that were less user-friendly than those of its contemporary competitors.

This generation was introduced with only two trims. The ML350 came with a 3.5-liter 268-hp V6, while the ML500 was powered by a 5.0-liter 302-hp V8. Both came similarly equipped.

The next year saw two additional models join the line. The ML320 CDI featured a relatively fuel-efficient diesel engine (215 hp, 398 lb-ft of torque) that didn't have California emissions approval, while the performance-oriented ML63 AMG came with a 6.2-liter V8 good for 503 hp. It also included a number of other performance and handling upgrades.

The ML550 replaced the ML500 for '08, boasting a 5.5-liter V8 good for a much healthier 382 hp. The following year saw the advent of the 50-state-compliant and renamed ML320 Bluetec, along with a base rear-wheel-drive ML350. Every ML also received a face-lift front and rear and an available updated COMAND system with Bluetooth phone connectivity.

For '10, the diesel model became the ML350 Bluetec and received a smidge more torque, but the bigger news was the addition of the ML450 Hybrid. Featuring a gasoline-electric hybrid system co-developed with BMW and General Motors, this ML featured a 3.5-liter V6, a pair of electric motors and an advanced transmission for a total of 335 hp. It achieved 22 mpg combined, which is good, but the cheaper Bluetec managed 21.

In reviews, our editors found the second-generation M-Class imparted that feeling of impenetrable solidity one expects from Mercedes-Benz. With the optional air suspension, the ride quality was impressively supple. Behind the wheel, one will find plenty of room and excellent support from the premium multicontour seats, as well as superb cabin materials. Major downsides included fussy electronic controls, pokey acceleration with the V6 engine, and higher ownership costs than some other luxury SUVs.

The first-generation Mercedes M-Class debuted in 1998 with the ML320, which was motivated by a 3.2-liter V6 with 215 hp. More standard equipment was added in 1999, as well as a more powerful and luxurious V8-equipped ML430 model. Detail improvements in 2000 included an interior freshening and optional third-row seating on all M-Class models, and in 2001 the TeleAid emergency calling system became standard across the lineup. These early ML models suffered from extensive quality-control issues that often resulted in expensive repair bills, so we wouldn't recommend them as used-car purchases.

The Mercedes-Benz M-Class was reworked and improved in 2002 with the modification of more than 1,100 parts and the substitution of the ML500 for the previous ML430, now featuring a 5.0-liter V8 packing 288 hp. Telltale signs included new bumpers, clear-lens headlights and restyled mirrors. In late 2003, the ML350 replaced the ML320, featuring a larger 3.5-liter 232-hp V6.

Mercedes was also first to market with a high-performance luxury SUV, offering the ML55 AMG from 2000-'03. Sold in limited numbers, this pricey ML had a 5.4-liter V8 good for 342 hp and 376 lb-ft of torque, along with a sport-tuned suspension.

User Reviews:

Showing 761 through 770 of 1,144.00
  • So far so good! - 2002 Mercedes-Benz M-Class
    By -

    Since I bought the ML500 in Sept/02 I have put on it about 18000 miles. So far I have had only minor initial problems that were corrected during the first couple of months. The truck is FAST. Road and Track tested it to be 6.7 sec 0-60 and I believe it. The only minor thing that I miss is the fact that there are no controls on the steering wheel for the radio. The other little thing is that the navigation system is CD based instead of DVD based, and therefore there are about 10 CDs for the US maps (instead of 1 DVD).

  • Sporty Feel - 2005 Mercedes-Benz M-Class
    By -

    Looked at from the outside, this vehicle looks small, but Im impressed by the cargo room. Two large crates for our German Shepherds will fit into the cargo section with rear seats down. Climate control system is superb, with vents in the rear seating area. Im also impressed by the safety features. There are no blind spots. Nice fit and finish all round i.e. no squeaks or rattles, but bear in mind only 3K on the odometer.

  • ML350 - Dont touch one! - 2006 Mercedes-Benz M-Class
    By -

    If you research this vehicle you will find they have problems with the balance shaft and this equals expensive repairs. MB will not admit a problem exists but the blogs show this to be untrue. They have also introduced a replacement (read upgrade) kit to address their non existent problems. My experience has been that a cog on the balance shaft has disintegrated causing much internal damage. The engine had to be removed and parts replaced. 30 hours labour. Can you afford the risk? I currently have 2 MBs but will not touch another one.

  • Love my car - 2001 Mercedes-Benz M-Class
    By -

    This is the NICEST auto I have ever owned. I have had excellent reliability and have put nearly 40000mi on it in 2 years. I recomend it to everyone I know and I always get a WOW when I open the sky view roof. You cant imagine how awesome an 8 foot sunroof is, or as my husband says "a convertable SUV". I got rear-ended in my ML and the Honda Accord that hit me was totaled at 50mph, and all I had was a scratch...no joke, on my bumper. The other driver said it felt like he hit a brick wall!!! Anyway enjoy the luxury the safety RELIABILITY and pure joy of driving this car, you will never want another!!

  • Nice to drive, expensive to maintain - 2000 Mercedes-Benz M-Class
    By -

    Nice car to drive. It handles well. All in all I really like the vehicle. Unfortunetly Mercedes doesnt make a reliable car. In the five years that I owned it these are some of the problems that I had or at least the ones that I can remember. Windows wouldnt go up, replaced button pad twice. Brakes went after 40,000. Requires ceramic pads very expensive. Key wouldnt turn in steering wheel lock. Catalytic converter had a cracked tube and sounded like a boat until I got it fixed. Front headlight had to be replaced after 15,000. Rear light holder on inside rear door had to be adjusted. Wires under passenger seat rattled. Some part on the air intake need replacing $ 500. Now the gas gauge isnt working .Great!

  • Many Problems - 2006 Mercedes-Benz M-Class
    By -

    I had to have the whole engine replaced after 5 trips to the dealer for excess oil useage. Exterior lights burn out. Now major problem with transmission which will not upshift and very jerky. Probably been in the shop a total of 30+ days with other problems

  • love mine - 1999 Mercedes-Benz M-Class
    By -

    sweet engine. great ski car. maintain them and they go forever

  • ITS COME A LONG WAYS FROM 1998 - 2003 Mercedes-Benz M-Class
    By -

    MAJOR IMPROVEMENTS FROM MY OLD 1998 ML320, MOST PRIOR OWNERS WILL NEVER COME BACK. I FEEL MERCEDES BENZ CARS AND SUVS ARE THE SAFEST BUILT VEHICLES IN THE WORLD AND THAT IS WHY I HAVE COME BACK FROM A 1998 ML 320 TO A 2003 ML 500. WHAT A DIFFERENCE WITH OVER A 1000+IMPROVEMENTS.

  • Loved the car for the past 18yrs - 1998 Mercedes-Benz M-Class
    By -

    Have this car for the past 14years. Very much love my car because how reliable it is for me to get around. Usually the car dont have any major issue except for the normal wear and tear (e.g break pad, rotors, head light, minor oil leak). What I love about this car is that is made in the USA, except for the engine, which means that when they have to make any repairs it wont cost me an arm or a leg for the parts. Most expensive repairs I have to make was to put a new AC after the car reaches age 10. Unfortunately, my car has reach its limit and the cost to repair the car is not worth the value of the car. I will say this car was worth what I paid for and I will buy another Mercedes again.

  • Nice Car, but Very Costly to Maintain - 2000 Mercedes-Benz M-Class
    By -

    Although we bought this car used, it has only been fun to drive for the first 4000 miles, then major things started breaking down in this car. Computer Module at 90k, $1000 repair. Then, cracked radiator at 92k, $900 repair. Then, 110k, tension belt and pulley blow out, $550 repair. Also, these repair are being done by mechanic, which is way less than what the dealer would charge. Normal wear and tear items like tires, brakes, and oil changes are very costly. Its a nice car, but it is becoming really difficult maintaining this vehicle. Also, the interior trim was made with cheap plastic, and is breaking. We expected better from a Mercedes-Benz product, and will not buy another.

Mercedes-Benz M-Class Reviews By Year:
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