1 Star Reviews for Mercedes-Benz C-Class

Overview & Reviews

Average Score

4.46/5 Average
1,904 Total Reviews
Model Overview:

The Mercedes-Benz C-Class, or the "Baby Benz" as it is affectionately known, has been a favorite of entry-level luxury/sport sedan buyers for years. More than just a small sedan with a few three-pointed stars thrown on it, the C-Class provides the core strengths of the brand, such as cutting-edge safety features, lively performance and a feeling of solidity. Fans of ultra-high performance have been thrilled by the AMG versions, which boast blistering acceleration and tenacious handling along with tastefully sporty styling accents.

Style plays into the equation of the small Benz's appeal as well, with the C-Class drawing inspiration from bigger Benzes. The front and rear fascias are instantly recognizable as part of the Mercedes family. In the recent past, the cabin of the Mercedes-Benz C-Class wasn't up to the car's traditional standards in terms of quality, but Mercedes has rectified the situation on the latest generation of the car.

Current Mercedes-Benz C-Class
The Mercedes-Benz C-Class is available in five trim levels that correspond to powertrain: C250, C300 4Matic, C350, C63 AMG and C63 AMG Black series (coupe only). The C250 and C300 are further available in Luxury and Sport sub-trims, which share engines but differ in exterior styling elements, suspension tuning, interior trim and front seat design.

The C250 comes with a 201-horsepower, turbocharged 1.8-liter four-cylinder that returns 25 mpg combined. Every C-Class comes standard with a seven-speed automatic transmission and rear-wheel drive, with the exception of the C300, which comes with "4Matic" all-wheel drive attached to its 228-hp 3.0-liter V6. The C350 gets a 302-hp 3.5-liter V6 that still manages 23 mpg combined.

The C63 AMG has a 6.2-liter V8 good for 451 hp, or 481 when equipped with the AMG Development package. Other performance upgrades include a seven-speed automated manual transmission, a wider front track, revised steering and suspension, meaty 18-inch wheels, upgraded brakes and aggressively bolstered seats. There are also noticeable exterior styling differences. The C63 AMG Black Series coupe goes even further with these performance upgrades and gets a 510-hp version of the same AMG V8.

Standard or optional equipment is extensive on the C-Class, and indeed many of the upscale luxury, convenience and safety features available on more expensive Benz models can be had on the C-Class. A similar sentiment applies to this car's level of engineering, craftsmanship and interior quality, as you rarely get the impression you're getting a lesser Mercedes just because you purchased the cheapest one.

In reviews, we've been very impressed with the current Mercedes-Benz C-Class, especially in light of the many positive improvements made for 2012. Whether you're looking for a comfy, extensively equipped luxury sedan or a dynamic, impressively engineered sport sedan, the C-Class has you covered throughout its range. Highlights include its diverse engine lineup, meticulous construction, refined ride and handling and good fuel economy. Cons include a relatively small backseat, all-wheel drive being available on the C300 and the fact that you have to pay a bit more for such engineering excellence. There are several incredibly impressive competitors that are also worth a look, but in total, we think any C-Class will stand tall in this very tough crowd.

Used Mercedes-Benz C-Class Models
The current third-generation Mercedes-Benz C-Class debuted for the 2008 model year, and, with the exception of some extra equipment, went largely unchanged through 2011. In these first four model years, the C-Class was available as a sedan only and lacked the C250 model. Originally, the C300 came standard with rear-wheel drive and 4Matic was an option -- its output was the same as it is currently. The C350 produced 268 hp and 258 lb-ft of torque, an output that trailed most of its competitors. Fuel economy was also worse than the current model. The C63's engine hasn't changed, but the transmission was originally a seven-speed traditional automatic.

Compared to the current model, the 2008-'11 C-Class' exterior styling was slightly different, particularly the front end, while the interior also differed. Although still quite nice, the overall design had less of a premium appearance, with less wood and metal trim present, and more black plastic. The dash was also dominated by a central panel that lifted up upon engine ignition, revealing either an LED radio display or a larger, pop-out navigation screen. The actual electronic controls, however, have largely remained the same.

The second-generation Mercedes-Benz C-Class debuted in 2001 and lasted until 2007. Mercedes made a variety of changes to the numerous models and body styles during the car's lifespan. The initial models were the C240 (168-hp V6) and C320 (215-hp V6) sedans. These were joined the following year by a C320 wagon and the C230 Kompressor two-door hatchback coupe (192-hp supercharged four-cylinder). The C32 AMG also showed up for 2002 fitted with a 3.2-liter supercharged V6 producing 349 hp. Mercedes' 4Matic all-wheel-drive system became available for 2003 on sedan and wagon body styles, while the C320 two-door hatchback, C240 wagon and supercharged C230 sedan arrived. A variety of Sport upgrades debuted for particular models for 2004, while the following year saw freshened exterior styling and a revised interior. The C32 AMG was also replaced for 2005 with the C55 AMG, which featured a 362-hp V8.

The biggest changes occurred for 2006, when the hatchback coupe and wagon were discontinued and a new selection of models and engines debuted that would remain with the car until it was replaced by the current C-Class. This was also the first year for the Sport and Luxury trim designations, which differed in wheel size, transmission choice, suspension tuning, styling elements and interior trim. The C230 Sport (201-hp V6) and C350 Sport (268-hp V6) were joined by the C350 Luxury (same engine as Sport) and the C280 Luxury (228-hp V6). 4Matic all-wheel drive was available on Luxury models.

Those considering this generation Mercedes C-Class probably won't regret their purchase, as there should be more than enough performance and luxury to satisfy them. As with the current model, savvy shoppers should know that other automakers, particularly those from Japan, offered roomier, less costly alternatives that equal or better this C-Class in performance and features, although certainly not status. This C-Class didn't exactly hold its value well, so there are certainly deals to be found. However, given the staggering amount of model designations, body styles, engines and feature content, it's important to make sure you know exactly what you're getting in a used C-Class.

The original Mercedes-Benz C-Class debuted in 1994 as a replacement for the small 190-Class sedan. With more room, a more luxurious cabin and styling that mimicked the larger E-Class, the first C-Class could be had with four-cylinder (C220) or six-cylinder (C280) power, with output ranging from 148 to 194 hp. There was no wagon offered at all during this generation's run (1994-2000). Safety has always been a priority with Mercedes, and as such the C-Class benefited from the early adoption of such technologies as stability control, emergency brake assist and side airbags. Performance of the base C rose through the years, as the 2.2-liter four gave way to a 2.3-liter, which was then replaced by a 2.3-liter supercharged unit.

The hot-rod AMG versions started in 1995 with the C36 that featured a 268-hp inline-6. Serious firepower arrived in 1998 with the debut of the C43, whose 4.3-liter V8 pumped out 302 hp. Die-hard enthusiasts should know that only automatic transmissions came with the AMGs, though this hardly hurt the performance of these fast little sedans.

Either way, used-car shoppers should know that the Mercedes C-Class historically scores well in crash tests, and ownership satisfaction is generally quite high, with consumers praising its handling, ride and reliability. However, maintenance is typically costly.

User Reviews:

Showing 1 through 10 of 1,904.00
  • C300 Not Worth It - 2012 Mercedes-Benz C-Class
    By -

    At 24K needed a transfer case, at 58K needed a drive shaft. Just got my car back from the drive shaft repair and now coolant level warning light came on and a new grinding sound is coming from underneath the car. My warranty is over August 2017 and Mercedes will not extend the warranty. Im so disappointed Im going back to Lexus. I had 2 Japanese cars before the C300, I put 180K on each of them and between both of them I had to replace only 1 alternator. The alternator was replaced at 170K. Shame on Mercedes for not offering to extent the warranty and stand behind their car. Shame on Mercedes for putting a car on the road with such inferior parts. Never again!!!!

  • I have never hated a car I owned or leased before! - 2015 Mercedes-Benz C-Class
    By -

    This is my first Mercedes. Where do I start with this dangerous and poorly designed car? 1. By putting the gear shifts from the center console (in most cars) to the wand, that used to be the windshield wipers, I have actually shifted the car accidentally into Neutral when it started to rain(thinking it was the wipers) while driving on the highway! Luckily it wasnt Reverse!!! 2. In the summer, when Ive gotten into the hot car, I have actually gotten BURN MARKS on my right arm, while placing it on the center console as I was about to select a radio station. They trimmed the console with REAL metal ...it felt like I had put my arm on a hot frypan! 3. The dashboard controls for defroster, A/C, temperature control etc. are all exactly in a line and feel the same...there are no indentations or separations. So when youre driving at night and you need the defroster, you cant feel which one it is...and even when you find it, you still HAVE TO TAKE YOUR EYES OFF THE ROAD a second time, to look up at the screen, which is placed to the right of you.... just to make sure you have selected the correct control. 4. The drivers seat is not only uncomfortable, but I have been in physical therapy since July 2015 (a few months after I leased the car) and I am still in P.T. April 2017) because it has caused me nerve pain in my neck and right leg. I have to lift my right leg very high to get over the threshold as I get into the car, and then FALL into the seat and adjust myself. I realized that after the first few months the constant lifting and adjusting have been the cause of the nerve pain. 5. The power seat adjustment ( not the memory adjustment) that you generally find in most other cars,when you slip your left hand down along the side of your seat, to move forward and backward...has been moved to THE DOOR. Wow! I thought it was so clever...BUT this ergonomic design is dangerous! If you want to make a slight adjustment up or back,when youre wearing a thick coat or just want to move back a little, you must remember to do it while the door is closed. If you need to adjust it once the door has been opened, you must REACH OUT BY HOLDING ONTO THE STEERING WHEEL with your right hand and move the seat positions with your outreached left hand. I had the door swing back on my left ankle because I had already put my left foot out of the car...I got a CONTUSION under my skin for months from the door slamming onto my ankle! 6. Now we come to the gorgeous center console...the entertainment center (I thought it was beautiful when I was looking at the car in the dealers showroom). They designed two choices for you. One is a turning dial and the other is a "swipe" selector. Well, that "swipe" method CHANGES MY RADIO SELECTION whenever my handbag or arm slides over it (Example: as I am putting my bag down on the passenger seat). Frustrating and annoying! 7. The most concerning issue with this car happened twice... it SURGED as I was pulling up to a vertical parking space in front of a store. I stopped the car inches away from crashing threw the glass window of my pharmacy...I had driven my car onto the sidewalk! That happened in June two months after I got the car. It happened again in January, as it surged and nearly went up on the sidewalk at the school I volunteer at...both times I managed to apply the brake to stop it. I SPOKE TO THE MERCEDES MANAGEMENT TWICE...once to the service manager after my arm got burned July, the summer of 2015, and about month after that to my Mercedes salesman , about all these issues...I was told the manager would call me...he NEVER CALLED ME. I want to end my lease, butthe car salesman felt I had too much time left on my lease. I dont believe I can prove I am in P.T. because of the cars threshold. Has anyone else had any of these issues with this car??? UPDATE: September 23, 2016. I was told by my salesman that the Mercedes-Benz manager would call me shortly after I wrote the original review, but in all of these months Ive never gotten any contact at all. I guess Ive given up calling or talking to them, since I dont think I can prove that I have been in physical therapy since July 2015 because of the seat design and also having to lift my right leg over the threshold ( causing me to literally fall into the drivers seat). That repetitive motion, over the first few months, caused nerve pain from my lower back down to my right knee. All the other issues I listed are the same...I still have problems with all of them and Im actually afraid of this car ! I am hoping to get rid it when my lease is closer to 20 months old. I am thinking of several other car brands: maybe BMW or Acura. UPDATE: October 2017. Nothing has really changed, still in physical therapy...EXCEPT Ive gotten closer to finishing my lease. HURRAY!! I can hardly wait to get rid of this poorly designed "luxury" car!

  • Over Priced Junk - 2005 Mercedes-Benz C-Class
    By -

    This vehicle is advertised and sold as a sports sedan. Not even close. This car cant get out of its own way. Very disappointed in the performance and build quality of this Mercedes-Benz. If youre looking for a true sports sedan, dont buy these vehicles. I will never purchase a Mercedes again. Overpriced junk. There is much better quality, performance and pricing in the market.

  • C240 is a classic understated sedan - 2002 Mercedes-Benz C-Class
    By -

    I bought mine new in July, 2002. Generally, with over 16,000 miles on it, my C240 has performed well, especially on long drives, where it is really in its element. The one thing I do not like is there is very weak pickup on it, which is dangerous if you need to merge or drive into traffic from a standing idle, especially for a U-turn across multiple lanes. Otherwise, the quality and design of the car, and its solid performance makes it an operational dream pleasant to behold. Mine was manufactured in Stuttgart.

  • I hate this car - 2005 Mercedes-Benz C-Class
    By -

    The Mercedes-Benz C230 Sport Sedan is a poor excuse for a Mercedes-Benz that should never have been marketed.The car is junk. The only thing that they accomplished is that I will never purchase another Mercedes product. I hate this car.

  • Loud Piercing Noise Coming From Breaks - 2015 Mercedes-Benz C-Class
    By -

    MBUSA knows about the issue that is out there with these cars and has no fix. Not only that, they gave us no make-good offer and expect us to drive the car with a gut wrenching loud piercing noise coming from the front of the car. Bad car, bad, company, bad service. DO NOT PURCHASE. They will not help you if this becomes your problem. Video of noise - http://youtu.be/7sIGZoxplpk

  • Reliving the 1970s - 2010 Mercedes-Benz C-Class
    By -

    In the 1970s, if your car reached 50,00 miles it was time to get rid of it. At that time you could be assured that major problems would begin and continue. The 2010 C300 Mercedes-Benz had me reliving the 1970s. After 60,000 miles the car fell apart. I purchased a 2010 C300 in 2011. The car was a certified used car, mileage 9,403, from a local dealer in Pittsburgh and all of the service done on this car was performed at the dealership where it was purchased. The first 30,00 miles were OK, but since then I have had a major issue every 5,000 miles and things really turned bad after 60,000 miles. I have had two problems with the key system. One issue was covered under warranty and the second problem cost $1,000. The second problem with the key system had the car totally locked in park. Mileage 67,000. I had the car towed to a dealer. The car was locked in park and the car had to be dragged on to a flatbed truck, none of the wheels would rotate, and hauled to the dealer. This happened in Oct. 2015 and cost $800. The dealer technicians are competent, but the service is very expensive. If your trip for service costs less than $1,000 consider your self lucky. In Jan. 2016 the heater/AC blower was replaced for $600; mileage 70,300, and the car was just serviced at 69,945 miles for the annual Pennsylvania state inspection. In Mar. 2016 the right headlight went out and required dealer service to fix a wiring problem. On May 2, 2016 the left axle broke; mileage 72,137. For the second time the car was on flatbed back to the dealer. I was pulling out into traffic when the axle broke and the car was immobile. The cost this time was $1800. After the repair I drove the car home and it sat in the driveway until I purchase a new car. I would not drive the car anywhere out of fear it would breakdown. I am no longer the owner of a stylish, expensive, and UNRELIABLE Mercedes-Benz. If you still insist on buying a Benz, BUY an extended warranty and hope for the best.

  • 5 out of 18 months in the shop - 2015 Mercedes-Benz C-Class
    By -

    My car was rear ended. Parts had to come from Germany. 2 months and one more to repair the car. Ordered every option. 19 of them. The ventilated leather seats are horrible. The leather is worse than an Honda Accord. The distronic plus works only on occasion. Radio stop working and 5 months later finally getting another one. Mileage at 55 MPH an amazing 44 Miles per gallon. Ive had 3 recalls , 3 pressure gauges replaced. Run flat tires are horrible. In talks with MBUSA on lemon law. I traded a 2009 C with every option and 95,000 miles for this one. Worse mistake ever.. Update. I have had to hire a law firm. The car has been in service now 48 days. Its going in again for electronics problems. Im fighting MB on the Lemon Law. They offered 2500 off of any new car I wanted of theirs and thats it. The lemon law is 30 days and they have to return the full amount. I will never own another MB product as long as I live. I hate their product. I changed from using Helms Bros in Bayside, NY to Ralleye Motors in Roslyn. Both places are awful. I took my car into Ralleye because my rear sensors were not working right. They said the car was in an accident and needed $1800 worth of parts to repair the problem. I called the collision place who said bring the car in. I did and 2 days later it was perfect and has been. Centain cell phones have a software problem with the Bermeister radio now in the MB. The cell phone will make the radio and GPS inoperative. You have to turn off the phone to recycle it. When I went to Ralleye with the problem they chased me out. I then went to the service manger Doug and he said because I did not allow them to repair the car the last time I was not welcome there. I asked him would you spend 1800 + on the repair if it was still under warrenty and he said no. I then asked why I cant come in and he said I dont want you here. Ralleye is so large that they feel they are like GOD. I would never recomend them to anyone again ever. They are awful. Oh, one more thing. They charge $168.00 per hour to work on your car if its out of warranty.

  • Thumbs UP! - 2002 Mercedes-Benz C-Class
    By -

    I love this car. Couldnt be happier. Only gripe is the digital instument panel menu. Took awhile to master... a bit confusing. But the car is powerful, quiet, and fun to drive.

  • Over Priced Junk - 2005 Mercedes-Benz C-Class
    By -

    Mercedes Benz advertises and sells this as a sports sedan (C320WZ), not even close, I have had nothing but problems with this vehicle. The transmission and build quailty are awful at best. For a European sports sedan, its the wrost I have ever owned. Will never buy another Mercedes Benz product. Automatic transmission is absolutely the worst in the industry, and downshifts whenever it wants!

Mercedes-Benz C-Class Reviews By Year:
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