Overview & Reviews

User Reviews:

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  Loved it, but showing some concerns with time - 2014 Infiniti QX60
  By dennyw1 - July 6 - 9:48 pm

  The JX35/QX60 has a pleasant look, great interior, and probably the best seating arrangement for a vehicle in this size and price range. I have the Premium, Driver Assistance and Theater packages. It is not a snappy driver, but for long trips with the family it is quiet and the safety features generally work very well on the highway. The first 8 months were wonderful. Then the problems started. Be very careful in checking out the brake pedal. At times it will “fall to the floor” or hit the physical stop. Happens on JX and QX. Two of last four months in the shop for a variety of issues (primarily brakes and interior). Replaced all the leather. Concerned about long term safety & cost

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  From Lexus to Infiniti for the first time. Not thrilled. - 2014 Infiniti QX60
  By yagmight - April 13 - 6:57 am

  I have had my QX60 for 5 months and, coming from a Lexus GX460, I have been a little disappointed. The design and layout is awesome but Im not sure about the long-term dependability and durability. Little things have been happening - rubber molding sticking out from the rear passenger door and the seat belt on the passenger seat was installed backwards. The quality of the exterior is no where near the Lexus and Ive been having a problem with the drivers mirror moving after the car is turned off. Each time I get in the car I have to adjust the mirror on the one side. The dealer has been wonderful and had my car for 6 days and thought they had fixed it. Guess not....

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  Transmission Problems - 2014 Infiniti QX60
  By Round Rock Texas - September 20 - 9:24 pm

  Do not buy the 2014 QX60. Major transmission issues. The car shudders at low speeds (slight uphill). Its as if it cannot get from 1st to 2nd gear properly. Ive already had the software reset for the transmission and just today Ive had the valve replaced. After searching the internet, this problem is occurring with many of the 2014 QX60s out there. I had a Toyota Sienna before with ZERO issues. We bought the QX60 because she wanted "luxury". All we got was a big headache. We plan to sell before we have to deal with changing out the whole transmission. I will never buy Nissan or Infiniti again.

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  LOVE this car - 2014 Infiniti QX60
  By baflyfisher - August 17 - 2:31 am

  We opted for the Infiniti QX60 after some research and having it in a list of "maybes", but we were unexpectedly sold on the vehicle by driving it! Whoever wrote the review about the car being "sluggish" or handling sluggishly obviously drove a different car than this one. This QX60 has excellent acceleration getting on freeways and it is incredibly well designed from a space utilization standpoint and for comfort of driver and occupants. The ride is also more quiet than any of the competitors we tested. I would also be quick to say that our new car has only 3000 miles on it. Nothing at all has gone wrong to this point. This car is a winner for families with kids.

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  Build quality subpar - fit and finish issues - 2014 Infiniti QX60
  By stim - August 8 - 1:09 am

  First Ive only owned (leased) it for a few weeks and have only 600 miles on the car. Rear passenger door interior panel needed to be replaced - installed poorly and was cracked. Dash has several rattles and creaks. Roof rail was improperly installed (missing clip) and the passenger front door has a paint run. Also rear passenger door seal plastic was put on wrong (cracked). Seal was replaced, door fixed and the roof rail was reattached but the paint issue and rattles still exist. Contacted Infiniti directly and they did push the dealer to fix the car ASAP but the build quality is pretty poor compared to other imports or even some US manufacturers.

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  2014 Infiniti QX 60 Ignition Would Not Shut Off! - 2014 Infiniti QX60
  By Chicagoland Infiniti Purchaser - May 27 - 9:33 pm

  I thoroughly researched luxury 3-row SUVs before purchasing a new Infiniti QX 60 vehicle (in the Chicagoland area) in 2014. The negotiated price was competitive based upon the other SUVs I researched. The vehicle is comfortable, the interior is nice, and I love the overall look of the vehicle. But I have had two significant issues with my 2014 QX 60 that would prevent me from purchasing another Infiniti: (1) an issue with a gas gauge being defective, resulting in the electronic and traditional gas gauges being inconsistent and causing uncertainty as to how much gas was in the vehicle (dashboard removed and circuitry replaced within the first 30 days of owning the vehicle) and (2) an issue with the ignition start/stop button not working, preventing me from being able to turn off the ignition and lights and rendering the windows, door locks, shifter, etc. from being functional (one body control module replaced after diagnostic testing showed an error code between two body control modules). The second issue resulted in me being stranded at night in the country on a trip with my 5-year-old son, after stopping for gas in a small town without a hotel, car rental agency, etc. I was unable to leave my vehicle since neither the engine nor the lights would shut off, and a tow truck driver who initially agreed to tow my vehicle later dropped off my son and me in a remote area because he did not deem my vehicle safe to tow. As the Infiniti customer service person remarked after hearing my story, "It sounds like a bad movie." And yet Infiniti was unable to confirm that the same or further electrical issues will not recur/occur, and Infiniti was unwilling to provide an extended warranty for electrical issues with the vehicle. The bottom line for me is that the car has experienced problems that I would not expect for a 2014 "luxury" vehicle, and Infiniti has been unwilling to stand behind its product by offering an extended warranty for the electrical issues experienced with the vehicle.

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  Worst purchase decision EVER! - 2014 Infiniti QX60
  By D.B. - May 25 - 12:26 pm

  Very disappointed in this purchase. Upgraded from a Honda Oddessey and I regret this decision wholeheartedly. IT IS THE ROUGHEST RIDE EVER AND INCREDIBLY UNCOMFORTABLE. I didnt realize how horrific the ride is while test driving because that is usually a quick ride. I am constantly yelling at my husband to stop driving like a maniac but am realizing it must be the carmechanics or suspension. Either way, I dislike the feel and comfort of the car more and more everyday. I recall it driving slightly smoother the first 3 months we had it and now 10 months in, were all bouncing out of the seats. My kids really dislike riding in the back seats. (I feel terrible because they werent with us when be test drove it.) The engine is getting louder by the day. I dont care for the way this car shifts gears. Seems love it revs up very high before finally settling into the right gear. The lift hate is rusted underneath the chrome panels. It is currently in the body shop getting replaced. Let me remind you the car isnt even a year old yet! The temperature is never just right; either too hot or too cold. The back seat vents are sparse which is likely the reason for the fluctuation in temperature. Im getting roughly 18.2 mpg but do travel frequently. 15k mile "recommended service" is $450+. Ray Catenas complimentary car wash is a joke. Very sloppy on the cleaning overall. My car still had sticker residue on the outside after a few washed by the dealer. I took it to a car wash and paid for the job to be done right. It was like night and day. Overall very disappointed. Should have gone with the MDX. You cant see out the back window when the 3rd row headrests are up and in use.

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  Subpar quality - 2014 Infiniti QX60
  By yossarian7 - January 13 - 7:31 pm

  As CR recently affirmed, QX60 quality is lacking. Just about every trim piece, whether inside or outside is falling off or has fallen off. Even the plastic Infiniti label on the back hatch is in the process of falling off. The tires lasted a whopping 25k miles, and, at 20", they are very expensive. The rear brakes and rotors failed at 20k miles. It is under-powered, the CVT is annoying, it doesnt get particular good mileage, and the steering response feels like there is a rubber band between the steering wheel and wheels. The wind noise increases by the day (the car is simply falling apart), and it is not due to the failing seals because the dealer replaced the seals.

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  Total Sham!!! - 2014 Infiniti QX60
  By cbe1970 - December 30 - 11:04 am

  26-28 MPG? What a sham! Ive had the car for 6 months, have approximately 5000 miles on it and average about 16 MPG! The car has been back over 3 times to the dealer. Each time they tell us there is nothing wrong with the vehicle. They even kept the car one day and took it on various trips on the highway, off the highway, idling in a parking lot, etc.… and claim that they were able to get the car up to 26 MPG. Since then, we’ve come to find out that the Hybrid does not work when the air conditioning is on. Really? I live in Florida! The air conditioning is ALWAYS on. It would have been nice if this were brought to my attention by the dealer, prior to me leasing the car.

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  Problematic Car - 2014 Infiniti QX60
  By Steven S - October 23 - 1:33 pm

  This car has had many issues which include electrical, transmission and fluid leaks. The MSRP for this vehicle was almost $60,000. Infiniti USA was not helpful in resolving the issues nor was the dealership where the car was purchased. My wife and I have spoken with other individuals who have had many problems with the same vehicle. I will never buy an Infiniti/Nissan again. I recently saw where Infinitis quality ratings were at the bottom, no surprise there.