Overview & Reviews

User Reviews:

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  What a dissapointment - 2014 Infiniti QX60
  By infinitino14 - January 7 - 9:44 pm

  I purchased a 2014 QX60 two months ago. . In the 8 weeks that I’ve owned the car, it has been in for service 4 times due to design, manufacturing and workmanship issues from both Infiniti and the dealer. First is a harness issue on the windshield. Was fixed, then fell off again after the dealer left fingerprints all over my car. Then the driver side heat and heated seat did not work. It was supposedly fixed, but the day we got it back, the heat was still broken, the steering wheel was misaligned and have had issues with gears getting stuck when trying to shift. The topper was today, when the dealer picked up the car to fix the heat and the car literally sputtered out of my driveway.

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  Buyer beware - 2014 Infiniti QX60
  By Joycreasey@yahoo.com - November 8 - 10:37 am

  Like many here, this was my first luxury car purchase. I purchased it in September 2014. My first trip a week later, it started stuttering and jerking and jumping upon acceleration. I took it back to the dealer every week for months. Each time they replaced something significant, like the transmission. I think I had 3 or 4 new transmissions. At one point, they replaced the engine. This car was a disaster. In the 6 months I owned it, the dealer had it more often than me and put more miles on it than I did. They called at one point and offered me $1000 to shut up and dismiss my claims. Um, no. After dealing with it for 5 months, the person at Nissan Corporate said she didnt realize my transmission had been replaced so many times. So they bought it back. But charged me for all the miles, most of which had been the result of the dealer driving it or going back and forth to the dealer. Then I got a notice prior to the completion of the buy back (and after they had already told me what they would give me for it) that I should make a payment since the buy back wasnt final. I financed through NISSAN!!. I made the payment anyway. And sure enough, when I got my check, it was for the original amount and didnt include the payback of my payment. So they tried to pocket that. I appealed it and it took a month or so to get that back. The only people that impressed me about Infiniti were the service people, who REALLY tried. Everyone else was horrible, from the sell to the buy back.

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  3 Months - More Pros than Cons - 2014 Infiniti QX60
  By vances - October 14 - 2:17 am

  After 6k miles, averaging 21 mpg with a mix city/hwy driving. Previous vehicle was LR3, which sits very high. Took some adjusting to a more sporty luxury vehicle. I dont feel like Im on the ground, seat height is good, not commanding. Ride quality is superb! CVT transmission took some adjusting, but I have really grown to like the quick drive quality in sport mode. It is plenty fast for me, cant wait to drive it on the expressway each day. Great family vehicle for trips and activities. Loads of room and an airy feel equal to the rover with even more leg room in all 3 rows. Cons: Needs an app based tech system. Doesnt read texts, requires too many voice prompts for calls and navi.

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  Look before you leap! - 2014 Infiniti QX60
  By jpsctt - May 30 - 9:18 am

  Comfortable, spacious and smooth riding SUV that is a pleasure to drive. However, the car is unreliable with a CVT transmission that has been replaced twice. Excellent service from Infiniti. Although a very nice vehicle, I would not trust it on a long trip.

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  Factory Paint Defects - 2014 Infiniti QX60
  By Greg Wolfenbarger - May 11 - 12:00 pm

  BUYER BEWARE!!!. The test of a great company is when they have to deal with a customer issue and how they resolve the issue and make the customer a long time loyal customer. Just bought a brand new Infiniti 2014 QX60 in January 2015 with less than 525 miles (the car was delivered with the paint issues) and found manufacturer paint defect issues and Infiniti Affairs has refused to repurchase or trade out the vehicle and have not accepted responsibility for their paint defects. Infiniti Corp has also ignored the dealer, Infiniti of Dayton, who agreed and provided documentation to the BBB that there are manufacturers defects in the paint. Infiniti Corps response is "we will cover the costs

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  Major problem with this car - DO NOT BUY THE HYBRID!! - 2014 Infiniti QX60
  By greggnyc - May 6 - 8:09 pm

  I bought a 2014 Infiniti QX60 Hybrid two months ago in March 2014. I immediately noticed that I am getting a combined 15 mpg on the trip computer (not the 25/28 mpg as advertised). After having the Infiniti dealer (Infiniti Manhasset) tell me there is nothing they can do, I reached out to Infiniti USA. They asked that I do a manual calculation by tracking how many miles I have driven on the odometer and how many gallons of gas it takes to fill up from the last fill up. After going through this exercise, the calculation was still right around 15 mpg (15.4 mpg to be exact). Infiniti USA told me yesterday that there is nothing they can do to help me . Is anyone else having this problem?

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  Dont buy this car - 2014 Infiniti QX60
  By joesams - February 18 - 8:59 am

  The car is roomy, great for family with kids, but the nightmares started in the first week when I noticed that the hybrid battery is hardly discharging any power towards the car, the energy screen is always showing energy discharged from the engine towards the car or the battery, and after the first 250 miles the average of gas consumption was 15 miles per gallon...yes 15,,not 26 as they claimed, I took the care back to the dealership who contacted infiniti of USA and the answer was it is what it is,,the battery is not fully hybrid but partially, and gues what if your AC is working then the battery wont work,,,,I filed a case with infiniti ad Im waiting for an answer, ill update you.

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  city mpg rating is a sham - 2014 Infiniti QX60
  By qxcouldbbetter - February 8 - 6:10 pm

  Ive had the qx60 hybrid and for about 3 mo now, 2300 miles. If I knew how poorly hybrid performs in the city (supposed to be hybrid vehicle strength) I would not have gone for hybrid. Let me repeat this, the car is great! Lots of room, great safety features, but I want my money back for "hybrid" part. City mpg of 25 is nowhere to be found, no matter how slow or fast acceleration, ease of breaking, Ac/no ac, no matter what I tried. I max out around 15mpg on a good day around city and hit as low as 9mpg occasionally without trying. Infiniti, I hope you are listening and are not going to drop your customers now that we have given you the money.