Overview & Reviews

User Reviews:

• 

  2015 QX 60 - 3.5 V6 AWD - 2015 Infiniti QX60
  By Tom - August 25 - 8:20 pm

  We purchased our 2015 QX60 in April of the same year. Despite a few build quality issues, glue on the windshield and off color interior trim pieces, our experience was great. We took a couple of long road trips to see family and the ride was comfortable. Gas mileage has never panned out as advertised, but not horrible either. After a years ownership the gremlins have begun to emerge. Paint is flaking off of the factory (dealership) mud flaps, roof rails pop up on occasions, dirt and water behind the clear door edge guards, and now an annoying squeaks / rattles from the dashboard. My dealer had this car for seven days and added foam insulation to a harness in the dash. About two miles after I leave the dealership, the squeaking is back. I return to the dealership, take the service writer on a road test and he claims he cant hear it. I can turn off my hearing aid and hear it just fine. So far drive ability is fine, but I cant help but wonder whats next. Infiniti needs to evaluate who is putting these cars together, because they are not winning any awards for craftsmanship.

• 

  Disappointed - 2016 Infiniti QX60
  By Doug - December 24 - 9:16 pm

  I have had one of these as a rental car for over a week and can safely say I dislike it more than the day I got it. As a vehicle it has nice seats and decent room but I expected much more from it. The ride for a normal SUV is decent but not for this level of SUV. The trim looks nice but there is cheapness in nasty places. For example the plastic on the steering wheel is thin and sticks out almost cutting your hand. It has poor acceleration by my standards.

• 

  A Piece of JUNK! - 2014 Infiniti QX60
  By HAWK - October 10 - 11:10 pm

  I owned this car for 8 months too long! I wish I had done my research. Upon purchasing this vehicle the rear differential went out at 50k miles. After replacing the rear differential, I noticed stuttering and poor acceleration in the transmission. I took it to the dealer and they updated the software, but it didnt cure the problem. Long story short, they ended up putting a new transmission in. I have had to replace and entire headlamp because the seals went bad and condensation in the lamp was causing a shortage in the bulb. After they fixed that headlight the driver headlamp suffered the same issue. Went back to the dealer for an oil change, but noticed my engine light on, they discovered that I needed a catalytic converter and a catalytic manifold system!!!!!! This was the WORST car I HAVE EVER OWNED! DO NOT BUY THIS CAR!!! That CVT transmission is garbage!!!!! I can go on and on about repairs and how god awful this car is. Just leave it at the dealership!!!

• 

  I rented this for a week and went 2000 miles - 2016 Infiniti QX60
  By Steve from the philly burbs - September 23 - 3:01 am

  I had to take a trip for work, in a rental. I was looking for something that was comfortable for the driver, since my feet have issues in alot of cars with not enough legroom and awkward resting spots for my non-driving foot. The interior was sharp, albeit missing basics for an expensive "luxury" car, like blind spot mirrors if not a blind spot warning system. Same with bluetooth, no music streaming although you can connect your phone. No nav system, for such a "luxury" brand, should be a crime. The backup camera monitor was cheesy at best, and made the cheap Toyota RAV4 backup camera monitor look like HDTV. Did it have nice finishes? Yes. Did it look amazing? Yes. I got 25 mpg on average, driving 70-75 mph, for 1000 miles non-stop in one day. And I did it in one day on the way home too. After spending 18 hours in the car, non-stop, you notice stuff. You notice that you are in a luxury car, that is missing basics. The headlights were amazing. The LED daytime lights and fog lights were very sharp. But, it didnt have backup sensors to alert when too close, or even cross traffic detection. For a luxury SUV of this size, Id say that isnt fair. All of that said, handling was most disappointing. It had alot of road drifting, when at the highway speeds over 60 mph....it felt like the steering was jerky, and had to keep on it to keep it under control. It was a newer car with only 5K on the odometer when I left. I came back with over 7K on the odometer, done in two days - two very long non stop days. I noticed a fair amount of vibration - my GPS on the dash mount was shaky and rattling alot. That was annoying. But I was comfortable. And two guys had all their luggage easily fitting into the rear cargo area with loads of room to spare. But I didnt long to drive, my partner at work drove most of the way. He too noticed the challenging drive of this car. It is BIG, and it takes little effort to steer, but wish it was a bit firmer steering. A nice car in many ways, but I felt I could not enjoy the ride as I felt I was always correcting the car to keep it in my lane, thereby minimizing the experience (which I thought would be luxurious vs. tedious) on such a long ride back and forth.

• 

  So far So good - 2014 Infiniti QX60
  By crash - September 1 - 11:34 pm

  The reviews Ive read sound scary! I havent owned mine long but Ive done a long road trip with it. Others have mentioned poor gas mileage. I dont fully disagree, but Ive been watching my driving habits and my mileage has been improving. At first I was getting a combined 16.5 mpg. My overall average has improved to 21.5 and my last few fill ups were around the 23.5 mpg range. I now leave it in ECO mostly and switch to sport in city traffic or when I know Ill need more responsive acceleration. I havent had any quality issues yet with trim or paint, but do worry about that as the trim pieces do seem a little fragile or cheap. So, I am concerned based on other reviews. But, so far I LOVE this car. It is very quiet which is important to me. Its a very smooth ride too, also important. I just returned from a 7 day, 2700 mile road trip and I find the car to be very comfortable. I bought this car used, and had planned on buying the Audi Q7, but was having difficulties finding the right used one at the right price and then drove this and loved it. I should mention that the one I bought came with all the packages, and Im very pleased with all the features, especially the adaptive or intelligent cruise control. So, so far Im very happy, and hopefully I wont have some of the problems others mention.

• 

  This one is a keeper - 2015 Infiniti QX60
  By Linda Besserer - August 14 - 9:35 pm

  We bought our QX60 2 months ago and have truly enjoyed this car. This is the perfect travel vehicle...very comfortable on our frequent 720 mile round trips to our second home. We really love this car after an accident on the interstate yesterday with an 18 wheeler. The tractor trailer lost control when the driver locked his brakes and he slid sideways into us at 60 MPH. My husband said the Infiniti was steady, rock solid and he was able to maintain control until we got away from the tractor trailer,and come to a safe stop. The whole right side of the QX60 will need to be replaced, but we are all OK. Love my QX60!

• 

  Dont Do It! - 2014 Infiniti QX60
  By Kristen Sotos - August 14 - 1:18 pm

  I purchased my 2014 QX60 after thoroughly researching all mid sizes luxury SUVs. I have always driven a Toyota so this was my first experience owning an Infiniti. The car worked beautifully for 18 months. THEN.... Car starting having start up issues on July 2015. Several times a week it would take 3-4 tries to start the vehicle. I presumed it was the battery. At that time they the dealership jump started my battery which they said was still good and told me to drive my car more often. Lol! Then several weeks later problem with starting the car returns. I hold off on bringing the car in until September when the car does not start one morning. Infiniti road service jumps my car and the dealership agrees to replace my battery. Three days later my car stalls twice while driving the car in reverse and the power steering fails while vehicle is in drive. Took the car in the next morning (Monday) and they checked it and said everything seemed fine:( LUCKILY while pulling the car back from the service garage the car stalls for the service technician. At that point I was given a loaner vehicle. During this visit they noticed that a wire was loose underneath the car. I believe it was the body control module wire that was loose. For this visit they really thought they had the problem solved and return the car to me the following day. Four days later the car stalls again while driving and does not starting on the first try. I returned it to the dealership and got a loaner for the second time. During this time they replaced the hybrid battery as well as the key remote battery and they even replaced the new battery just to make sure all batteries were new at the same time. The kept my car for 2 weeks just to be sure it was fixed before returning it to me. Four days later car takes 3 tries to start so I take it directly to the dealership and got another loaner vehicle. During this visit they have been replacing both the hybrid computer and the body control module computer. They have had my vehicle for 3 weeks. The vehicle is still not working so now they think they will replace the harness! Oh and by the way, while the vehicle was at the dealership for 3 weeks parallel parked in an unofficial parking spot in a lot that is overcrowded a delivery truck backs into my vehicle and now the side bumper needs to be replaced. Estimate for damages is 4000 K! I have never has this kind of experience with a car in my life. My first Luxury vehicle is my least reliable car ever. I have started the buy back process with Infiniti and I will do my best to warn others to not waste their time or money on these cars.

• 

  Passenger Unsafe At Any Speed - 2014 Infiniti QX60
  By Ira Powell - July 2 - 5:00 pm

  Our passenger airbag remains off frequently when there is a full size adult passenger in the front seat with their seat belt fastened and the seat properly adjusted (warning light on dash indicates airbag is off). We have provided video evidence of the problem, but since the dealers test equipment finds no fault, they refuse to replace any parts or make further adjustments. The manufacturer sent a technical expert to examine the car, and he agreed with the dealer that without a computer stored fault no action would be taken. After viewing the several videos, their position remains unchanged. We have owned BMW, Porsche, Mercedes, Toyota, Chevrolet and Cadilac cars in the recent past, and in all cases have been pleased with warranty support. This is our first and last Infiniti. Also our last purchase from The Porter Group in Newark, DE.

• 

  Fantastic and Spacious SUV - 2016 Infiniti QX60
  By The Coach - June 24 - 4:11 pm

  After owning it for about 3 months, were loving the QX60! It has plenty of space for a family or cargo. The drive is super smooth and the seating is very comfortable. I would highly recommend this SUV for anyone looking for a luxury family car.

• 

  Constant creaking and rattling - 2014 Infiniti QX60
  By ram_c - June 18 - 2:50 pm

  I bought this car about a year back. Its music system and navigation stopped and had to be replaced twice. It constantly has rattling and creaking noise. I have taken it back to the dealership about 10 times and they have not been able to fix it. I recorded the noise on my phone and sent it to them and they have still not been able to fix it. It is such a pain. I will not recommend anyone buy this vehicle. I have reached out to consumer affairs and hope they will be able to address this issue.