Overview & Reviews

User Reviews:

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  The Hybrid Engine is a Scam! - 2014 Infiniti QX60
  By njdriver36 - July 10 - 2:13 pm

  If you want better gas mileage do Not buy the QX60 Hybrid. I bought one in December 2013. After a few weeks of poor gas mileage and noticing that the Hybrid engine seemed never to be running, I took it to the dealer. The service guy told me that the Hybrid engine by design does not work when either the AC or heater is on! Thats 99% of the time that I will be driving. Total nonsense. I paid an extra $3,000 to get the same gas mileage that the gas only version gets. There was absolutely NO disclosure from my salesman about the "unique" way this hybrid engine works, or more accurately does not work! No one would ever pay the extra $3,000 if they new the truth! I feel totally robbed!

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  Worst purchase decision EVER! - 2014 Infiniti QX60
  By D.B. - May 25 - 12:26 pm

  Very disappointed in this purchase. Upgraded from a Honda Oddessey and I regret this decision wholeheartedly. IT IS THE ROUGHEST RIDE EVER AND INCREDIBLY UNCOMFORTABLE. I didnt realize how horrific the ride is while test driving because that is usually a quick ride. I am constantly yelling at my husband to stop driving like a maniac but am realizing it must be the carmechanics or suspension. Either way, I dislike the feel and comfort of the car more and more everyday. I recall it driving slightly smoother the first 3 months we had it and now 10 months in, were all bouncing out of the seats. My kids really dislike riding in the back seats. (I feel terrible because they werent with us when be test drove it.) The engine is getting louder by the day. I dont care for the way this car shifts gears. Seems love it revs up very high before finally settling into the right gear. The lift hate is rusted underneath the chrome panels. It is currently in the body shop getting replaced. Let me remind you the car isnt even a year old yet! The temperature is never just right; either too hot or too cold. The back seat vents are sparse which is likely the reason for the fluctuation in temperature. Im getting roughly 18.2 mpg but do travel frequently. 15k mile "recommended service" is $450+. Ray Catenas complimentary car wash is a joke. Very sloppy on the cleaning overall. My car still had sticker residue on the outside after a few washed by the dealer. I took it to a car wash and paid for the job to be done right. It was like night and day. Overall very disappointed. Should have gone with the MDX. You cant see out the back window when the 3rd row headrests are up and in use.

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  Subpar quality - 2014 Infiniti QX60
  By yossarian7 - January 13 - 7:31 pm

  As CR recently affirmed, QX60 quality is lacking. Just about every trim piece, whether inside or outside is falling off or has fallen off. Even the plastic Infiniti label on the back hatch is in the process of falling off. The tires lasted a whopping 25k miles, and, at 20", they are very expensive. The rear brakes and rotors failed at 20k miles. It is under-powered, the CVT is annoying, it doesnt get particular good mileage, and the steering response feels like there is a rubber band between the steering wheel and wheels. The wind noise increases by the day (the car is simply falling apart), and it is not due to the failing seals because the dealer replaced the seals.

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  Problematic Car - 2014 Infiniti QX60
  By Steven S - October 23 - 1:33 pm

  This car has had many issues which include electrical, transmission and fluid leaks. The MSRP for this vehicle was almost $60,000. Infiniti USA was not helpful in resolving the issues nor was the dealership where the car was purchased. My wife and I have spoken with other individuals who have had many problems with the same vehicle. I will never buy an Infiniti/Nissan again. I recently saw where Infinitis quality ratings were at the bottom, no surprise there.

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  Infinity needs to catch up! - 2014 Infiniti QX60
  By Cardinalrain - November 10 - 2:07 pm

  This is a very comfortable SUV that offers very little for features and user friendly controls. The controls on the dash are far inferior to many lower priced vehicles and the capabilities are inferior to most SUVs on the road. The 2014 dash has since been replaced but Infinity continues to complicate controls, limit the range of controls and fails to connect the user the ways many other vehicles can. The ride is extremely noisy for a "Luxury" brand, the features are far less than other manufacturers and Im very disappointed with my purchase. Id suggest looking at other options unless a SUV is with limited features is what is needed. The cabin is roomy and comfortable but that is where my positive reviews will end.

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  Not what I thought I was getting - 2014 Infiniti QX60
  By skill1 - September 3 - 9:16 am

  We purchased this car brand new and were excited to size down from a Suburban. By 8000miles we started having problems and had to have the transmission replaced before 10,000. Thought it was a fluke but asked 2 other carpool moms and they have also replaced their transmissions! Considering returning under Washingtons lemon law. This is not what we expected with a $60,000 car.

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  New Transmission on my 2014 SUV QX60 Hybrid - 2014 Infiniti QX60
  By qx602014owner - April 9 - 6:42 pm

  I cant believe how many problems this car has with only 10 months old. First the headlamp had to be replaced, next the complete headliner also replaced ($4k value) the window motor wasnt working, passenger door not opening from inside (no child lock on) and now needs new transmission [non-permissible content removed]! Its a nightmare, I also drive a 1997 jaguar xj6 that only asks for gas! Ahh! and the MPG illusion never goes above 19mpg average. Complete disappointment. i live in NYC if anyone around has same problems, check New York Lemon Law.I may use it soon!

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  Major problem with this car - DO NOT BUY THE HYBRID!! - 2014 Infiniti QX60
  By greggnyc - May 6 - 8:09 pm

  I bought a 2014 Infiniti QX60 Hybrid two months ago in March 2014. I immediately noticed that I am getting a combined 15 mpg on the trip computer (not the 25/28 mpg as advertised). After having the Infiniti dealer (Infiniti Manhasset) tell me there is nothing they can do, I reached out to Infiniti USA. They asked that I do a manual calculation by tracking how many miles I have driven on the odometer and how many gallons of gas it takes to fill up from the last fill up. After going through this exercise, the calculation was still right around 15 mpg (15.4 mpg to be exact). Infiniti USA told me yesterday that there is nothing they can do to help me . Is anyone else having this problem?