Overview & Reviews

The 2011 Ford Explorer has been fully redesigned.

• Nicely sorted ride and handling.
• Abundant high-tech features
• High-class interior quality

• MyFord Touch has some ergonomic foibles.
• Less third-row and cargo room than rivals
• Feels big behind the wheel

User Reviews:

Showing 11 through 20 of 68.00

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  Explorer - 2011 Ford Explorer
  By patrick66 - February 5 - 5:03 pm

  The 2011 Explorer must have the worst electronics of any vehicle in history. I bought mine in April 2011. After a few weeks, the audio system was a mess. The speakers would cut out intermittently. It eventually got to the point that there was almost no sound on the left side. After a spending nearly a year of regular visits to the dealer, Ford finally replaced the wiring on the left side of the vehicle. but now the left side has muffled sound, and there is an occasional humming sound in the speakers on the right side. Now the dealer refuses to deal with the problem, and customer service at Ford says there is nothing they can do. Last Ford for me.

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  Too many problems - 2011 Ford Explorer
  By rryan5 - December 15 - 11:46 am

  Swore I would never buy another Ford after the Explorer I bought in 2000 had the transmission go out at 37000 miles and Ford would only cover half the cost even though I had sevice records showing I had been complaining about it from 15000 miles on. If I didnt have those records they werent going to cover any of it even thought it was only 1000 miles past warranty. But when the new model came out in 2011 I really liked it and since Ford looked like they had a turn-around the past few years I figured they must have improved their quality control and customer service. Wrong again! Not going to go over every problem (just read through these reviews) but this time, never again!

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  Beautiful vehicle, but in the shop on a regular basis - 2011 Ford Explorer
  By jaholmes - August 14 - 2:06 pm

  I have had my 2011 For Explorer Limited for 1 1/2 years. So far I have had to have the following replaced: Air-conditioning unit, back up camera, and a couple of modules (whatever those are.No one could explain it to me) and several trip to update the My Ford Touch (Which is completely unreliable) I just got it out of the shop last week and now my air-bag light is on. The earliest Jim Burke Ford in Bakersfield is able to make an appointment for me, is in 10 days! Whenever I have it in the shop, it is there for several days as they seem to have trouble figuring out how to fix it. I have problems with the Ford Touch responding slow. Dont know how much is the car or if its incompetent service

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  DO NOT BUY or LEASE THIS CAR!!!! - 2011 Ford Explorer
  By modernart1 - May 25 - 8:03 am

  In May of 2011 I leased a Brand New 2011 Ford Explorer. In July of 2011 I began to have problems with the tire pressure monitor fault sensor. It was going off ever 10 minutes or so every time we drove on a highway. I brought the car into a certified ford dealer to get fixed and 3 days after they fixed it the sensor kept going off again. I had to bring the car in in August and November for the same issue. In March of 2012 my car OVERHEATED!!They had to replace the engine coolant fan.. Yesterday my ford touch screen that controls heat, ac and radio went blank...I have called Ford a few times and they say it does not have enough problems with it to replace the vechile..They are also VERY RUDE!!

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  Fix Or Repair Daily - 2011 Ford Explorer
  By kxteem - January 31 - 6:00 pm

  We purchased our new 2011 Ford Explorer in March of 2011 because the looks sold my Husband and I. From that moment until November 2011 when we finally got rid of it were those most aggravating months dealing with Ford, Ford Reps and several Ford dealers. The My Ford Touch is a driving disaster and constantly takes yours eyes off the road because it does not work. Our screen froze so many times, and we were left without a/c or heat or radio. This system is the main brain of this vehicle. The voice commands would not operate either. We have been to the dealer for an upgrade, and they keep saying that "This will fix the problem". Also problem with Gas vent hose. Do not buy this vehicle!!

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  We Love it! - 2011 Ford Explorer
  By jonics - January 28 - 4:24 pm

  Bought the Ford SUV in Dec. 2010 when we traded in a F150. The looks were pleasing and interior comfortable, the back seats folding down for cargo is a plus! On a very cold day the heated seats are great! At the beginning we had several issues with the phones not connecting, had to take it in several times for help with this issue and software updates. Seems to have cleared up. For those who say their phones dont connect all the time, I found a setting on my BB that fixed that. It says to auto connect instead of prompt and that took care of the problem. I do have problems with the clock changing time but its not very often. I am happy with it so far.

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  MY Ford Touch *&)(*&(*^(*&%(*&^ - 2011 Ford Explorer
  By neverfordagain - January 25 - 5:58 pm

  Ford Explorer 2011 fully loaded, including the My Ford Touch piece of crap. I have read the reviews with comments of Ford is working on it & its complicated & they are trying to make it more intuitive & easier to use. BS. It doesnt work. IT locks up. When its 10pm &-10 below out & youre leaving work & it locks up & you have NO HEATED SEATS, NOTHING WORKS WHEN IT LOCKS! & there is no override of any sort. Ill be going back to GMC thanks! Whatever happened to the lemon law & where the hell are all of the media reports on this! I had this vehicle since July & nothing from FORD!

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  Take My Ford, Please - 2011 Ford Explorer
  By takemyexplorer - January 13 - 6:36 am

  Buyer Beware!!!! Ive never written a car review, but I felt compelled after purchasing my 2011 Ford Explorer. Let me start off by stating that I had leased 5 Explorers through my old job prior to purchasing my supposed new and improved 2011 Explorer. What a waste of time and money. Ive owned the car for less than 7 months and its already been in the shop 8 times. Lemon Laws do not apply because Ive had 5 different problems and did not have the same problem more than 4 times until I had already driven over 12,000 miles. Do not buy this car until they work out all of the "kinks."

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  Pleased with Purchase - 2011 Ford Explorer
  By onetahoegal - January 9 - 10:48 pm

  Seats are beyond comfortable. Love the back up feature for parallel parking. The navagation system was recently updated by the Ford dealer so I dont have problems with the clock or temperature reading anymore. I can fit 6 teenagers comfortably. Noticed a tapping sound on the "A" pillar (on the passenger side). Having it replaced on warranty as its broken. Otherwise, Ive been very pleased with our purchase. This is my 2nd Ford Explorer as well.

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  Very Disappointed - 2011 Ford Explorer
  By nancyo40 - December 1 - 12:33 pm

  I purchased my 2011 Ford Explorer this past summer and I love the look of it but as far as issues thats all I seem to have with it. Since day 1 Ive had wind noise in my windshield and it may been on one side one day and on the other the next. Ive had it in to 2 different Ford dealers which total 5 times plus I went into another dealer and they had no idea whats causing it as well. Ive had everything possible changed including the entire windshield and its still making noise but not constantly. Now its back in the Ford shop for the windshield noise, my transmission also is not shifting correctly, a noise in my speedometer, and my MFT Navigation screen went blank the other day.