Overview & Reviews

The 2011 Ford Explorer has been fully redesigned.

• Nicely sorted ride and handling.
• Abundant high-tech features
• High-class interior quality

• MyFord Touch has some ergonomic foibles.
• Less third-row and cargo room than rivals
• Feels big behind the wheel

User Reviews:

Showing 1 through 10 of 68.00

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  only 26000 mi on this 5 yr old auto - 2011 Ford Explorer
  By Rodney Martz - October 22 - 6:58 am

  Battery went bad in 37 mo. no warranty! navigation went bad @38 mo no warranty! tires went bad @38 mo. no warranty! sidewalls cracked and Ford would not stand by them! only 19000 mi on the auto Auto was out of warranty. Ford does not stand behind their long time customers time for a change!

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  Lemon - Ford doesnt fix customer complaints - 2011 Ford Explorer
  By socalstacy - August 24 - 12:28 pm

  LEMON ALERT!!!!! FORD has the WORST customer service in their repairs! I have a 2011 FORD Explorer that anytime I park for the last 3 weeks, it DOES NOT REGISTER that the car is on PARK and I turn off the ignition and the car chimes "SHIFT TO PARK" Its in park, and it does this repeatedly and I have to press in and out the black lever on the gear shift 10 or more times before it "registers" that the car is on park. I have a video of it on my phone, I took a picture of it when I parked at the dealership and they WILL NOT FIX IT because they cant get it to fault. This is NOT my issue alone, just search the internet for the number of people with this issues that DID NOT get fixed!!!!

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  Explorer - 2011 Ford Explorer
  By patrick66 - February 5 - 5:03 pm

  The 2011 Explorer must have the worst electronics of any vehicle in history. I bought mine in April 2011. After a few weeks, the audio system was a mess. The speakers would cut out intermittently. It eventually got to the point that there was almost no sound on the left side. After a spending nearly a year of regular visits to the dealer, Ford finally replaced the wiring on the left side of the vehicle. but now the left side has muffled sound, and there is an occasional humming sound in the speakers on the right side. Now the dealer refuses to deal with the problem, and customer service at Ford says there is nothing they can do. Last Ford for me.

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  DO NOT BUY or LEASE THIS CAR!!!! - 2011 Ford Explorer
  By modernart1 - May 25 - 8:03 am

  In May of 2011 I leased a Brand New 2011 Ford Explorer. In July of 2011 I began to have problems with the tire pressure monitor fault sensor. It was going off ever 10 minutes or so every time we drove on a highway. I brought the car into a certified ford dealer to get fixed and 3 days after they fixed it the sensor kept going off again. I had to bring the car in in August and November for the same issue. In March of 2012 my car OVERHEATED!!They had to replace the engine coolant fan.. Yesterday my ford touch screen that controls heat, ac and radio went blank...I have called Ford a few times and they say it does not have enough problems with it to replace the vechile..They are also VERY RUDE!!

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  Fix Or Repair Daily - 2011 Ford Explorer
  By kxteem - January 31 - 6:00 pm

  We purchased our new 2011 Ford Explorer in March of 2011 because the looks sold my Husband and I. From that moment until November 2011 when we finally got rid of it were those most aggravating months dealing with Ford, Ford Reps and several Ford dealers. The My Ford Touch is a driving disaster and constantly takes yours eyes off the road because it does not work. Our screen froze so many times, and we were left without a/c or heat or radio. This system is the main brain of this vehicle. The voice commands would not operate either. We have been to the dealer for an upgrade, and they keep saying that "This will fix the problem". Also problem with Gas vent hose. Do not buy this vehicle!!

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  MY Ford Touch *&)(*&(*^(*&%(*&^ - 2011 Ford Explorer
  By neverfordagain - January 25 - 5:58 pm

  Ford Explorer 2011 fully loaded, including the My Ford Touch piece of crap. I have read the reviews with comments of Ford is working on it & its complicated & they are trying to make it more intuitive & easier to use. BS. It doesnt work. IT locks up. When its 10pm &-10 below out & youre leaving work & it locks up & you have NO HEATED SEATS, NOTHING WORKS WHEN IT LOCKS! & there is no override of any sort. Ill be going back to GMC thanks! Whatever happened to the lemon law & where the hell are all of the media reports on this! I had this vehicle since July & nothing from FORD!

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  Buyer Beware, many problems - 2011 Ford Explorer
  By layhe - October 8 - 5:45 pm

  We picked up our 2011 Ford Explorer Limited about 3 months ago. I have never owned a vehicle with this many problems. It is in the dealer service department more often then it is at home. It is in my opinion a nice looking vehicle but that is the only thing it has going for it. We have had issues with the sync system, most of the features will quit working at some time. The radio will come on and off, the rain sensing wipers will turn on and off for no reason. The cruise control speeds up and slows down. The windshield has been replaced and the side mouldings twice now because of a whistling noise and the problem persists. The front axle seals have been replaced because they leaked.

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  Problems with My Synch just the beginning.... - 2011 Ford Explorer
  By lockew1 - August 19 - 1:29 pm

  My Synch never worked properly from day 1. The phone constantly froze up which brought the whole system down...the phone, radio, navigation. The dealer told her it was not compatible with her phone....a one year old Blackberry? She went out bought a new I-Phone and had the dealer program it. Same problems. Now they say it was a software problem. Replaced/upgraded software and the problems continued. It is a dangerous situation caused by the distractions of the malfunctioning My Synch. The voice activiation never gets the commands or the names right, so it might as well not even exist. Last week vehicle caught fire due to defective valve. Never want to see car again

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  Wait - 2011 Ford Explorer
  By nobargain - August 16 - 10:59 pm

  As background, I have owned 5 ford explorers and loved 4 of them. My 2011 is pathetic. The problem is not with the car but with my touch. It simply does not work. It crashes all the time. Ford is withholding information about the problem and there is no real hope of a solution until late in 2012 when Microsoft does a complete rewrite of the system for ford. Do not even think about buying any ford with this system until this is proven to be fixes.

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  You should wait - 2011 Ford Explorer
  By kevin139 - August 7 - 11:17 am

  The exterior looks and ride are the only positive things about this vehicle. There are too many issues including, electronic/software issues, driver comfort, my sync/my touch, etc. The seat bottom is to short and foot rest is to close. Im 6ft and the driver position is not comfortable. My phone only connects about 50% of time. I have no idea why it wont connect the other 50%. I do nothing different other than shut the vehicle off and start it again. The NAV lady only talks about 10% of the time. The music stops when she should talk but nothing comes out and the music starts again. None of the sales people mentined this vehicle is for on road use only - 20" wheels std on Ltd.