1 Star Reviews for 2011 Ford Escape

Overview & Reviews

Average Score

3.65/5 Average
49 Total Reviews
This Year's Model Updates:

The 2011 Ford Escape gets a couple of minor equipment changes that include MyKey being made standard across the board.

Pros:
  • Innovative high-tech features
  • Impressive crash scores
  • Peppy performance.
Cons:
  • Non-reclining rear seat is difficult to fold.
  • Feels old compared to rivals
  • Poor braking performance

User Reviews:

Showing 1 through 10 of 49.00
  • DO NOT BUY!!! - 2011 Ford Escape
    By -

    My wife bought this car brand new in 2011. Worked great for 3 years and 1 month. 3 weeks after our 3 year warranty expired the back left window regulator went out. Ford would not replace it so we had to have it replaced for $200. One month later the back right window regulator went out. Soon after that the AC went out. And just recently the sun roof stopped opening and closing. We have owned this car for 4.5 years and have had to get more things fixed then any car I have ever owned. The car looks nice and drives fine in my opinion but the cost to own it is ridiculous. I will never buy an escape or a ford for that matter ever again.

  • 2011 Ford Escape sever rust issuers & repair bills - 2011 Ford Escape
    By -

    I bought this 2011 Ford Escape brand new one owner , this vehicle has rusted out under the vehicle , gas tank rusted and wheel wells, and tire rims, muffler, drive shalf basically I need a new car. I still,have 5 payments left owing on this vehicle. It will Cost 3600.00 and they were afraid when they start taking it apart I would have more expense , I was told to take it trade it in, start over. My opinion this vehicle should of had a recall on it. Ford has seen a lot of this and it would cost them a lot to do a recall . I paid 30.000.00 dollars and basically said to me go buy another one, this vehicle is no longer worth putting money in to fixing it. My air condition went out , and water gets in the door front passenger and they told me that is normal keeps it from flooding their new design. My vehicle is sitting in Fords shop , and I have to sit and wait for them to keep passing the buck and fiqure what to do because their protocol want let them go over their managers head. Their manager that they contacted has declined their letters, and pictures. Refuse to pay for their mistakes, all reviews I am reading on rust issuers , Ford should stand behind their product and support their customers. I am out of a vehicle at this point, paid 30.000.00 dollars for a vehicle to last me 5 years . Mark Fields President of Ford, and Phil Perry executive , you can not get in touch with them. I was told to write them a letter. Really we all know how that will go. As if the president is going to take the time to read millions of letters everyday. Managers at the dealer shops have been very supported to me, trying, calling, sending pictures . They have a protocal they have to go by. Its up to me now to go out and report this so no one else gets burn like I did. I was very hurt and disappointed in Ford not excepting the dealerships managers letters 2 letters and pictures, and they would not even give me a reason why. Just no help in repairing this rust problem. They wouldnt give me a explanation or a reason. 30.000.00 6 year vehicle load hard work paying it back and couldnt even give me a call or a explanation . Talk about hurt, frustrated, upset disappointed I was shock. Dealer ship manger at Ford was shock as well. Safety of gas running out of my vehicle and smell on inside due to rust put my family in danger when driving.

  • 1 Thing in Common with 2012 & earlier Ford Escape - 2011 Ford Escape
    By -

    I want a pre-owned mid sized SUV and the Ford Escape came highly recommended. I dont like the look of the newer midsize SUVs or crossovers or hatchbacks. I prefer the more boxy look. Ive done test drives & love the Escapes. Dont want a car. Mid size, older SUV is perfect for me. Have gone to dealerships and looked and have stopped to look at Escapes in parking lots or parked on streets. Out of about 18 Escapes 2012 and earlier I looked at or test drove, all but 2 had 1 major problem in common----premature RUST! I was soooooo disappointed. I had my heart set on the 2012 or older Escape. There should not be so much rust consistently on a vehicle only 6 years old. My 1999 Jeep Grand Cherokee (19 yrs old) is just now showing rust and that was my fault. I dont want to get a used vehicle starting out with a problem that will quickly get worse. Now I have to start my search again with other particular makes already eliminated. When I think about it, weve had a Ford F-150 and a F-250 and both rusted prematurely and once it started, very quickly. Without the rust problem Id buy the right Escape in a heartbeat.

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