Overview & Reviews

User Reviews:

Showing 1 through 3 of 3.00

• Stay away from Mercedes! - 2019 Mercedes-Benz Sprinter
  By Steve Walser - November 30 - 5:23 pm

  Just heard from the dealer that, once again, Mercedes is out of the EGR valve that failed over 2 months ago and after sitting at their shop the whole time they now think it will be anothr 6 months!!! before they can get the part. 3rd time we have had this issue and each time we have had to wait at least 2 months for the part while our Mercedes sits in Jail since it is an emissions problem and can't be released. Mercedes has offerd NOTHING! No loaner, no compensation, no NOTHING! They've turned down my request twice to have them buy back the vehicle under our state lemon law without explanation even though we clearl;y qualify so now we must go to arbitration. It's a bad vehicle and a bad company. They have been having this issue for years and they continue to fail to either fix the issue once and for all or, at least, produce enough parts to keep up. Wish I'd known this before I paid them 70K for this POS. If they won't help a rpeat commercial customer why would they help you? Stay away.

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  Transmission sucks - 2019 Mercedes-Benz Sprinter
  By Stan - May 12 - 9:54 pm

  The Mercedes-Benz Sprinter has an excellent feel especially power-wise with the torque of the engine being that its a diesel. Thats where the fun stops. The stinky little button that you press for Park makes you feel as if youre not sure if you really put in park or not because these Vans rollback of foot and sometimes almost two feet while youre trying to deliver packages. Anytime you put it in park even on a level ground it has so much rollback that you feel like youre going to lose your van and its going to roll down a hill. If Mercedes could get rid of all the gimmicky button pushing Park on the end of their flimsy little shifter and they didnt rust out like they were sitting on a Shore for the last 2 years they would be good

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  Dont buy any sprinter - 2019 Mercedes-Benz Sprinter
  By Brian Parks - December 29 - 2:48 pm

  I bought a sprinter powered vehicle only to find that most Mercedes dealers wont service them. I had no service within 300 miles of my home even Thursday there was 10 dealers closer.