3 Star Reviews for 2002 Volkswagen Jetta

Overview & Reviews

Average Score

3.97/5 Average
494 Total Reviews
This Year's Model Updates:

For 2002, the turbocharged four-cylinder engine receives 30 extra horsepower for a total of 180, which you can couple to a five-speed automatic with Tiptronic -- the 1.8T is now available for both sedans and wagons. In the spring of 2002, the Jetta GLX sedan's optional 12-valve 174-hp VR6 is replaced by a new 24-valve unit providing 200 ponies. A six-speed manual gearbox and the aforementioned five-speed automanual become available with the new VR6. Later on, the GLI sedan will appear -- it includes the new VR6, the six-speed and stability control without all the expensive GLX trimmings and replaces the manual-shift GLX. Other changes include the availability of the 1.9-liter turbodiesel engine for GL and GLS wagons. The base GL trim level is new to the wagon in 2002 -- previously, you had to step right up to the GLS model. A CD player is now standard on all GLS and GLX models, and all-new Volkswagen vehicles come with an improved four-year/50,000-mile bumper-to-bumper warranty, up from two years/24,000 miles. Volkswagen also offers a fully transferable limited powertrain warranty that covers five years or 60,000 miles. An on/off switch for auto-dimming rearview mirrors, a cruise control indicator light, a trunk escape handle for sedans and a new exterior color (Reflex Silver replaces Silver Arrow) complete the changes.

Pros:
  • Powerful 1.8T and VR6 engines, fuel-efficient TDI powerplant, fun to drive, comfortable ride, rich interior materials, loads of standard features, solid build quality.
Cons:
  • More expensive than most small sedans and wagons.

User Reviews:

Showing 11 through 20 of 494.00
  • ELECTRIC WINDOWS ... BAD! - 2002 Volkswagen Jetta
    By -

    I LOVE THIS CARS PERFORMANCE AND AND RIDE. HOWEVER, I HAVE HAD MORE LITTLE PROBLEMS THEN I WANT TO DEAL WITH. THE FRONT DRIVER AND PASSAGER WINDOWS HAVE HAD THE "RISER" ARM BREAK 6 TIMES TOTAL IN THE LAST YEAR. IF THE LEMON LAW WASN T SUCH A PAIN IN THE ASS I WOULD DO IT, BUT I THINK I LL JUST TRADE IT IN. SORRY TO BUM OUT ALL THE VW HEADS.

  • Piece of junk - 2002 Volkswagen Jetta
    By -

    I bought this car new in 2002 since day one it was an electrical nightmare. Air cond. stopped working first year. It took a month for the dealer to fix. It took 7 trips to the dealer and me figuring that there was a short in the telescopic steering wheel. Besides the at least 50 or so times this car has been in the shop, the best is when the timing belt snapped while backing out of a parking spot ended up costing me $3500 because it has an interference engine where all the valves get bent requiring head to be redone. There was a bulletin stating there was a problem with antifreeze leaking down the wiring harness, of course this happened to my car. Do not buy this car!!!!!!!!!!!!!!!!!!!!!!

  • Fun - Until It Breaks - 2002 Volkswagen Jetta
    By -

    There are no two ways about it, the Volkswagen Jetta is a fun car to drive. I love its performance and the style. However, it has had a ton of maintenance issues over the 80,000 miles Ive owned it. All the issues it had while still inside the 50,000 mile warrantee period should have been a warning to me, but since they didnt mean out of pocket cost to me I never let it bother me. Now that the warranty is up, I seriously regret not trading in this car early, even considering the high cost of early termination of a lease.

  • Fahrvergnügen in a Lemon!? - 2002 Volkswagen Jetta
    By -

    After a great sales experience, my Jetta promptly started to fall apart. With only 675 miles on the car, the gas door release button fell into the door panel and the gas sensor was bad. I took it into the dealer, with it only to happen again 3 days after picking it back up with 1218 miles. Not only could I not put gas in the car (there is no manual release), I didnt know how much gas I had left! VW Cust. Service called the service dealership to where I was to be towed and they could not see me for TWO DAYS! I was stuck! Now, with only 1920 miles, the malfunction light on the dash is on signifying an engine fault. Three separate defects in under 2000 miles? Is this acceptable to VW?

  • Buyer Beware - 2002 Volkswagen Jetta
    By -

    I have had the car for three years now and it has been towed four times and back to the dealer for repairs ten times. My history of problems with the car started a month after purchase with malfunction of minor parts (hoses, the window...) and is beginning to escalate into larger problems. The car is completely unreliable and not worth the amount of money it cost me. It has been extremely inconvenient to have the car (since VWZ does not provide loaner cars)and I have regretted its purchase since the first towing at 60 miles.

  • Dont buy a Jetta! - 2002 Volkswagen Jetta
    By -

    This was the first "new" car that I ever purchased and I thought I was buying something reliable! Instead I spend most of my time at the service department. Ive had a laundry list of problems including needing all four coil packs replaced, a new transmission at only 30,000 miles, the drivers side window falling into door three times, both coolant fans needed replacing, the seat heaters short circuited and I still have trouble with the Tiptronic gear shifter! I would never buy another VW again, it has been nothing but a waste of money and when you buy a new car you expect reliability!

  • Dont Buy a Volkswagen - 2002 Volkswagen Jetta
    By -

    I purchased my Volkswagen Jetta GLS in 2002 and have had to have the engine repaired for three major problems, as well as having it in the shop for numerous other recalls and malfunctions. At less than 50,000 miles the engine has blew up due to an "oil sludge" problem and VW will not pay for repair. Passat engines have been admitted to have this problem, but they will not admit it is an issue with Jettas. Consumers, despite what VW says, cannot control the sludge. Then once you have a problem, VW customer service is awful. Also note, they claim dealerships are independent contractors and will not cover problems in workmanship, etc.

  • Frustrated with Volkswagen! - 2002 Volkswagen Jetta
    By -

    I have taken my car in numerous times for recall things. I had only had it for 1 year when the keyless remote quit working - was told it would cost $200 to re-key it - that it wasnt covered under the warranty! (I shudder to think of paying $200. every time it "loses" its memory!) Then the sunroof wouldnt open all the way - I was charged another $200 and told it wasnt covered under warranty because it was only "dirty" and "needed cleaning!" So Im going to pay $200 every time it gets dirty!?!

  • Worst Car I Ever Owned - 2002 Volkswagen Jetta
    By -

    Many, many, problems with this car. Repairs are often and expensive, most of which only VW can do. Just in the last 15 months, valve body $2600, over heat $440, AC cooling fan $625, new water pump $920. There have been many other issues, rear joint berrings, engine light coming on, cheap plastic on the interior, broken knobs, broken armrest, door handle material peeling off, radio quits and only VW has the special key to replace fuse, greasy insulation oozes from doors. And there were a half dozen recalls in the first couple years, power windows, brakes, etc. The resale on this car is terrible, once the warranty is out it depreciates much faster the other brands.

  • Cant Wait Until my Lease is up! - 2002 Volkswagen Jetta
    By -

    Ive had a lot of problems with my 2002 Volkswagen Jetta, including the fact that it burns 1 quart of oil every 1,000 miles and the manufacturer says thats within specs. I had an issue where the cruise control was broken and the alarm would go off in the middle of the night. I would unlock the car so the alarm wouldnt go off again, but the car would lock itself and then proceed to alarm again. There was an instance where the passengers side door wouldnt open from the inside. The radio broke and had to be replaced and evidently it wasnt installed correctly to begin with. Shall I go on? I HATE this car! The only cool thing about it is the purple dashboard lights.

Volkswagen Jetta Reviews By Year:
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