2 Star Reviews for 2002 Volkswagen Jetta

Overview & Reviews

Average Score

3.97/5 Average
494 Total Reviews
This Year's Model Updates:

For 2002, the turbocharged four-cylinder engine receives 30 extra horsepower for a total of 180, which you can couple to a five-speed automatic with Tiptronic -- the 1.8T is now available for both sedans and wagons. In the spring of 2002, the Jetta GLX sedan's optional 12-valve 174-hp VR6 is replaced by a new 24-valve unit providing 200 ponies. A six-speed manual gearbox and the aforementioned five-speed automanual become available with the new VR6. Later on, the GLI sedan will appear -- it includes the new VR6, the six-speed and stability control without all the expensive GLX trimmings and replaces the manual-shift GLX. Other changes include the availability of the 1.9-liter turbodiesel engine for GL and GLS wagons. The base GL trim level is new to the wagon in 2002 -- previously, you had to step right up to the GLS model. A CD player is now standard on all GLS and GLX models, and all-new Volkswagen vehicles come with an improved four-year/50,000-mile bumper-to-bumper warranty, up from two years/24,000 miles. Volkswagen also offers a fully transferable limited powertrain warranty that covers five years or 60,000 miles. An on/off switch for auto-dimming rearview mirrors, a cruise control indicator light, a trunk escape handle for sedans and a new exterior color (Reflex Silver replaces Silver Arrow) complete the changes.

Pros:
  • Powerful 1.8T and VR6 engines, fuel-efficient TDI powerplant, fun to drive, comfortable ride, rich interior materials, loads of standard features, solid build quality.
Cons:
  • More expensive than most small sedans and wagons.

User Reviews:

Showing 1 through 10 of 494.00
  • This car is horrible!! - 2002 Volkswagen Jetta
    By -

    Buyer beware! I leased a Volkswagen Jetta GLS 1.8T, and had NOTHING but problems. I didnt even keep the car for the full three year lease because I had it in for repairs 25 times and I just couldnt take it anymore! If you buy this car youre asking for trouble.

  • Run away as fast as you can - 2002 Volkswagen Jetta
    By -

    I completely concur with Paulie and Adam. Ive had the same problems both of them have described with varying degrees of success in remediation. * Spastic shifting * Spastic starting in cool weather * Alarm system malfunctions * Radio went dead * Door seals ruined after winter weather * Squeaky steering wheel * Squeaky front seats * Squeaky body panels in cargo area.

  • My Lemmon - 2002 Volkswagen Jetta
    By -

    Transmission replaced at 800 miles, paint defect took three trips to the dealer. Sometimes it starts sometimes it doesnt. Customer service extreemly poor. I have owned the car for 2 1/2 months and it has been in the shop 30 days.

  • My Lemmon - 2002 Volkswagen Jetta
    By -

    Transmission replaced at 800 miles, paint defect took three trips to the dealer. Sometimes it starts sometimes it doesnt. Customer service extreemly poor. I have owned the car for 2 1/2 months and it has been in the shop 30 days.

  • Save your $ - 2002 Volkswagen Jetta
    By -

    This car has cost me more money then anyother car that I have owned or what my family has owned. The 19 miles per gallon is a crock. I fill my tank up at least every five days, and I am on the average driving it only 20 miles a day. Save your mony if you think you like it. Looks dont alwasy mean eveything!

  • Buying This Car is a Bad Move - 2002 Volkswagen Jetta
    By -

    I have literally brought this car into the dealership eighteen times. Yes, EIGHTEEN Times. Every time I have had the vehicle in something else has gone wrong. The fan stopped working, the power windows wouldnt function, now the tranmission is failing and only at 34,000 miles.

  • STOP! - 2002 Volkswagen Jetta
    By -

    Do not buy this car! My engine light is the only electronic item that works, its always on. Radio, door locks, windows headlights, only work when they want to. You almost have to bring it into the shop for everything because you need a special tool to do anything on the car. I will never buy another VW again! I wouldnt even feel comfortable giving this car to a friend.

  • Terrible Car - 2002 Volkswagen Jetta
    By -

    It’s loud. It vibrates. The dash rattles, The windows squeak. There is no back seat. No usable cup holder. According to dealer, it’s all within mfg. Specs. My worst driving experience ever. Stay away from VW.

  • VW Cannot Fix My Jetta After Ten Attempts - 2002 Volkswagen Jetta
    By -

    My Jetta has had problems since it hit 15,000 miles, when it needed a new transmission. The issue was not solved by this repair and has continued even after 10 attempts to fix it by the local dealer. The car skirts erradically / hard in all gears, it stalls from park to reverse after sitting overnight, it does not downshift properly (or at all) when going up hills, and is unreliable in when and how it will shift. The dealer tried to fix it, but the issues came back. I have been told that this is common in 2002-2004 Jettas - and was told this by the dealer and the service manager. VW customer care has also offered no recourse - I am stuck with a car that is now out of warranty and has yet to be fixed by the dealer.

  • Worst Car I have Ever Owned! - 2002 Volkswagen Jetta
    By -

    My 2002 Volkswagen Jetta was the worst overall experience Ive had with any product, not just a car, that Ive ever had. The car needed to go in for repairs an inexcusable 13 times. Some repairs took multiple visits to correct which was a strong indication of how inept their mechanics are. The car had problems ranging from electrical to catalytic converter to even the radio needing to be replaced twice. The customer service was neglectfull and even rude at times and the Volkswagen customer care people do not care! My car now is leaking through the sunroof & smells like a fishbowl. Their service is outright terrible. Dont buy a Volkswagen! That is unless you enjoy frustration and being ignored.

Volkswagen Jetta Reviews By Year:
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