Overview & Reviews

User Reviews:

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  best compact suv for 30k - 2018 Volkswagen Tiguan
  By Adrian - December 20 - 10:34 pm

  I did a lot of research for a compact suv and the last 2 standing were the tiguan and the mazda cx5. While the cx5 drives a little nicer and has a sportier look, the tiguan is more comfortable (by far) and a lot roomier. First test drive with the tiguan was in normal mode and I almost ran back to the mazda dealership to get the cx5. But once in sport mode, the tiguan is driving quite nicely. You can also customize it any way you want: steering, suspension, transmission, etc. The deciding factor in the end was the warranty: 6yrs / 72k miles! Plus I got a great price through edmunds ($2.5k under msrp for a SE 4Motion with sunroof) and 1.9% apr with vw finance. The real life mpg is great (better than advertised): for the first 100+ miles, 70% highway, it shows 30mpg. All in all, definitely an suv you should consider. If you live in the Chicagoland area, I had a great experience with the PUGI vw dealership in Downers Grove. They do go the extra mile to earn your business.

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  Tiguan has hits & misses - 2018 Volkswagen Tiguan
  By Twin1chrissy - January 13 - 8:27 am

  Ive been driving my 2018 SE Motion Tiguan now for two full months. I have a love-hate relationship with it thus far, I love to drive it on long road trips (500 miles plus) and hate driving it around town. Its very quiet and comfortable for long drives, the cruise control has smart technology, the back is very comfortable for the kids, and the gas mileage is awesome for the size vehicle. Unfortunately, most of my daily driving is around town and its terrible! The acceleration of the vehicle is so weak, the best way to describe it would be a sputtering from a complete stop. Ive found a way around that, I know put it in Sport mode when I accelerate from a full stop and once Im at a cruising speed I put it back in Drive mode. Its a bit extra work, but I have more confidence pulling into traffic when doing that. One of the biggest issues I have with the car that I did not notice during the test drive and of course the salesperson didnt mention was was there is NO hatch release in the car or on the key fob and there is no button to automatically close the hatch, which is very heavy! How can an MSRP $32K vehicle (I didnt pay that) in a competitive market not have a hatch release?!?!? When I discovered this I brought the vehicle back to the dealer and asked them to show me where the release was, they couldnt find it and stated, "oh wow, thats a big miss for VW. Theyll definitely be fixing that on next years model!" Really, what am I to do then?! Ive already reached out to VW with my complaints and customer care associate was surprised too! Im waiting for an aftermarket product to come out and will have it installed. One last issue I had was the car completely died on me in a parking lot while waiting for space. It went into the energy mode (which I had activated) but when I went to accelerate I just floated. I had to put my foot on brake put the car in Park and restart the car. I called dealer immediately and went there the following day, they ran their tests and couldnt find anything wrong. I got corporate involved, went back to the dealer and still havent found the problem. Its been two weeks since the ​incident and hasnt happened again, so not sure what caused it.

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  Pacific VW Perfection - 2018 Volkswagen Tiguan
  By Brian - April 26 - 10:01 pm

  Had the most seamless experience using Edmunds then shopping my preferences to multiple dealers. Pacific VW met my needs perfectly and had me in and out of the showroom in 2 hours. It was awesome

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  2018 Tiguan - 2018 Volkswagen Tiguan
  By Lothar Baum - August 9 - 10:03 am

  MPG much better than published

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  Owned the car for about a month - no regrets - 2018 Volkswagen Tiguan
  By St. Paul, MN - April 18 - 4:56 am

  Bought a Habanero Orange SEL 4Motion w/ third row seating. This is my wifes car and she says it is the best car shes ever had. We have bought VW for years, but also have owned a Dodge minivan and Mercury Villager minivan. We are nearly empty nesters, but being able to haul adult kids and their significant others for dinner (in a pinch) w/ the third row is great. The engine has enough power to move the vehicle, but it defaults to "ECO" mode which results in what many would consider inadequate performance. Shift points and acceleration can be adjusted. My wife likes to optimize for fuel economy and doesnt mind the quirks. The engine is somewhat loud during acceleration but the vehicle is ridiculously silent when cruising. We owned a Jetta TDI (diesel) and I would compare the noise to a diesel. The interior is beautiful and well laid out (German). The car works great and we love it. Lots of compliments on the color. Much better MPG than what the EPA says.

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  Was at the top of our list - 2018 Volkswagen Tiguan
  By Ken Busi - March 11 - 1:18 am

  Overall I thought this was a great option, one of the best in the class that we tested. We did not buy as at the time we were shopping it was a brand new vehicle and there were no deals to be had. This size SUV is in a crowded field and there are many other options.

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  Great new tech laced SUV. - 2018 Volkswagen Tiguan
  By Chris - January 18 - 10:55 am

  The best SUV I have owned yet. The tech in this vehicle blows all others except Tesla away. It rides smoothly and the moonroof is illuminated so it’s great at night. Gas mileage is average. The Bluetooth is reliable as well as the voice commands.

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  The Peoples Car - 2018 Volkswagen Tiguan
  By Emily - September 20 - 5:02 pm

  The 2018 VW Tiguan is an easy SUV to drive. It is comfortable - it turns on a dime.... and it looks good. The visibility is the best of any SUV I tried. There is not a blind spot in the car - and it has the safety feature of a car to the left or right - with light up cars on the side mirror. I havent learned all the features yet - but the Navigation System is the easiest I have ever used - and this car has a compass built in. So far - it ranks as one of my favorite cars I have driven.

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  Wish it was from Germany! - 2018 Volkswagen Tiguan
  By SignDoc - June 10 - 9:27 am

  I bought one of the first Tiguans (SEL Premium 4 Motion) in July. I have owned many other VWs (Touareg, Jetta, etc) and many other German makes. I wanted a more simple car though, one not to worry about as much as my last (Porsche Cayenne Diesel). I like the styling of the new Tiguan but have some concerns. Below is the good and the bad: GOOD: Nice styling and lots of room, safety technology on the SEL Premium is excellent it can almost drive itself with the adaptive cruise and lane departure capability, the digital cockpit is very cool, MPG is at 30mpg combined with actual calculation (hope VW isnt cheating somehow as its much better than the window sticker and I have the 4 motion too), very quite ride, relaxing to drive. NOT SO GOOD: Build quality is concerning. I feel Audi / VW is making a huge mistake producing these cars out of Puebla. It is clearly evident in this vehicle and the new Q5 as well. There are loose trim pieces on the exterior, some pieces dont line up. The leather seat quality is inconsistent. My driver seat leather looks great, the passenger seat is all wrinkled. I noticed this in the Audi Q5 too, you would never see this out of Germany. I am amazed how they left all the part stickers and identification throughout the vehicle. As for other areas that are concerning, the engine power and noise is not good, it feels cheap and under powered and its loud inside the car....not a good loud either. The steering is light and the handling is OK, but it doesnt have a VW personality or feel at all. The seats are comfortable, but not as comfortable as the seats on my sons previous Jetta....they dont have enough thigh support. The electronics are spotty, sometimes it takes a few minutes for the satellite radio to connect and sometimes the Android Auto freezes up the entire infotainment. Perhaps some of the issues are a result of the first model year of the new design, but I dont know if I will continue to buy anything that comes out of Pueblo, the quality just isnt there.

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  Look at something else - 2018 Volkswagen Tiguan
  By Brian - December 15 - 1:46 pm

  The car has a great look and smooth ride down the road. Thats where it stops. The 8 speed transmission feels like riding with someone the first time they drive a manual transmission. They told me thats normal for the new 8 speed transmissions....except its not. I have since driven most of the competitors and the shifting is smooth in all the rest. The biggest issue is the noise in the B pillar (support post between the front and rear drivers side doors.) Also, rattles in the front passenger door persist. They tried fixing the problems and tore out the entire interior but with no luck. They said it was a manufacturing issue with not enough tack welds between the seven layers of metal in the pillar so when the car flexes they rub. Needless to say, I dropped it off October 4th and havent seen it back. Ive been in a loaner car for 3 months. I gave them an opportunity to make it right rather than file lemon law paperwork as they said it would be quicker and they could do more for me. I should have filed. I opted not to do another Tiguan and to get into an Atlas. My latest update is my replacement its due mid January. Communication was lacking between VW corporate customer care and my dealership. I have been stuck in the middle. After over 30 emails and numerous calls over the last three months hopefully Im about 3 weeks away from being in a new vehicle. They are finally talking to each other. Hopefully the Atlas is a better build. The people are nice but the process is horrible and vehicle defective.