Overview & Reviews

The Mercedes-Benz Sprinter carries over unchanged for 2012.

• Mercedes-Benz craftsmanship.
• Relatively maneuverable
• Superior fuel economy
• Unmatched interior size with walk-through cabin
• Wide variety of body styles
• Huge number of features

• Engine lacks power and towing capacity.
• Mercedes-Benz price

User Reviews:

Showing 1 through 3 of 3.00

• Worst. Decision. Ever. - 2012 Mercedes-Benz Sprinter
  By Jeff Barcus - July 14 - 12:18 am

  I purchased a sprinter van brand new off the lot at sticker price. Haggling was not an option. Despite their stuck up attitude, I purchased the van. Fortunately, I did also purchase the extended warranty. I purchased the van as a service vehicle in the Commercial Refrigeration industry. High roof, extended wheelbase, Diesel engine - how could I go wrong? Well, I’m going to tell you. That van was in the shop since day one on average of every 2 1/2 weeks for something different every time. Mind you, everything that went wrong was mostly electrical. Tire pressure sensors, lightbulbs, light sockets, EGR, shifter, instrument cluster, fuse holder, DEF heater, and the list goes on. At 70 K the turbo went out. That is where I was happy I purchased the extended warranty. Two out of four rims leaked. I’ve never in my life had or ever heard of rims leaking. They tried to blame it on me saying that I was overloaded. Both rims that leaked were in the front. Was that a fat joke? I had to fight tooth and nail to get them to warranty the rims. Every time it broke, I had to get a ride back to my shop and use one of my other vans. I lost countless hours and who knows how much money playing this back-and-forth game every time it broke. I finally complained to the manager of the dealership and the best he would do for me is a free oil change. This is the Mercedes dealership in Eugene Oregon by the way. The manager’s name is Ralph and he’s an asshole. I have confirmed that with sufficient data. To top it off, I had left my van there overnight to be repaired the next morning, under warranty, with my keys in their care and control. That evening, a tow truck had dropped off a vehicle similar to mine right next to my vehicle. The owner of that vehicle decided to stay the night in the vehicle and supposedly let the E break off for some mysterious reason, causing it to roll into my van. The dealership was very quick to tell me about the situation but told me they had no interest in paying for the damage. They told my insurance people to piss up a rope. Ralph laughed my insurance lady off the phone. Unbelievable. If the fender wasn’t so cheap, I would’ve sued the hell out of them. This vehicle and the dealership it came from was the worst company decision I have ever made. To this day, eight years later, I still have nothing but problems with that stupid thing. I am so invested in equipping that van that I can’t yet part with it. Yes, it’s definitely the most comfortable van, has the best visibility, and definitely a smooth riding van. But for the love of everything holy, why did it have to be such a giant piece of shit. Please don’t buy one of these. Everybody in the industry that I work around that bought one regrets every day that goes by owning one. All they do is break! All the time! I’ve decided that when the transmission goes out, I will throw in the towel and buy a Ford transit van. Thank you for listening to my rant. And don’t buy a sprinter.

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  Best 12 passenger van - 2012 Mercedes-Benz Sprinter
  By ehibma - January 20 - 6:15 am

  This is by far the best 12 passenger van on the market! We have put on about 10K miles now. We knew within 5 minutes that we hated the GM/Ford/Dodge vans. Those domestic vans drove horrible and were unsafe. No headrests, kids had to duck under seatbelts. We then found the Sprinter van. This has been wonderful. We get stopped all the time to ask what kind of van we have. The diesel motor has plenty of power and has been smooth up and down hills, with plenty of pickup power. We have found the "lacks power" reviews unfounded. The seats are comfortable and supportive, and we love being able to walk through to the back to help the kids when necessary. A big family delight!

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  DTF Light - 2012 Mercedes-Benz Sprinter
  By hothanddd - March 28 - 12:58 am

  DTF light keeps coming on when DTF tank is full has done it in two vans now.