2 Star Reviews for 2016 Volvo XC90

Overview & Reviews

Average Score

3.21/5 Average
96 Total Reviews
This Year's Model Updates:

The 2016 Volvo XC90 is fully redesigned with a new look, a new body structure and a more efficient powertrain.

Pros:
  • Available hybrid model.
  • Cutting-edge safety technology
  • Sharp new look and style
  • Small but powerful engine promises improved fuel efficiency
Cons:
  • Unknown how well the new touchscreen interface will work.

User Reviews:

Showing 1 through 10 of 96.00
  • Dont waste your time - 2016 Volvo XC90
    By -

    We brought our xc90 back on June of 2015 after trading in our 2013 xc60. It was one of the first models, fresh off the assembly line. It is a beautiful car. But dont let its looks fool you. The first 6 months were great. Then things started to go downhill. The first thing that happened was the hood flew open while we were driving. Luckily we were on a city street and were only driving 30 miles per hour; this could have been a disaster. We had the car towed to the dealer. They identified a faulty hood release and fixed the body work free of charge. Next we started to notice that the safety system is too sensitive. We had 2 instances of the car stopping itself (braking) for no apparent reason while in city traffic. Again, disaster was averted due to low speed and traffic. The car also has electronic and braking issues. Out of the blue the brakes started squealing and grinding to the point that it was undrivable (at 11k miles). Had it towed to the dealer where the front and rear brakes and rotors had to be replaced. While there, I asked that the software be updated (the dealer couldnt manage to figure it out when I was last there). They had problems with it. My car was out of service for 2 weeks due to an inability to update the software that controls many features of the car. A week after I picked it up I took it back because the brake light would not go off and all of the tire sensors were on. Its been there for the last 2 weeks and they cant figure out how to fix the issues. Shame on volvo for using its customers as guinea pigs; the car has many issues that they are working out in the field and its not okay! Save your money, time, and energy and buy something else! Ive moved on to a lovely audi!

  • AC fails after a week - 2016 Volvo XC90
    By -

    What can I say.... In one week, the AC has stopped cooling. ONE WEEK!

  • Hybrid system plagued by poor quality - AVOID - 2016 Volvo XC90
    By -

    Our XC90 T8 is a little over a year old, and it has spent about two months of that time in the shop for several different visits. The car has completely been drained of battery once and needed towing (it had no power at all, zero, not even the electric doors would work); it had a problem hesitating when going uphill that required over a month in the shop and parts shipped from Sweden; and many warning lights have been going off requiring trips to the dealer. This new Volvo hybrid drive train is not ready for prime time. Its too bad as its a very nice car otherwise.

  • Oh my god what a POS - 2016 Volvo XC90
    By -

    Consumer reports and Edmunds have this SUV totally wrong. In 9 months its been in the shop 5 times, and has had 4 recalls and almost got me killed twice from safety installed technology features. The software crashes more that a PC in the 90s. Glitches in the software caused the entire dashboard and ipad system to go down when I was on the highway doing 70, then it locks up and wont go more than 30 miles and hour about getting me killed, has to towed in, takes 3 three days to get back and there only answer is we fixed it by updating the software?? Next the active collision system keep going of when car that are in the lane beside me slow down forcing my XC90 to abruptly break getting me almost rammed from behind 4 times. The brakes have been recalled and the transmission started locking up. entertainment system goes down and want respond almost every day and there is a delay in the car staring. After 18000 miles the belts had to be replaced from fraying... This is a piece of software digital crap read reviews of this car from people who own. The technicians have no idea and it takes weeks to get parts. Im begging you if you have children dont by this car,,, its dangerous..Volvo is owned by company out of China and has all the quality of a product you would expect out of that country. They may not MFG it there but its got that money first quality maybe mentality

  • Finger Nail Across the Blackboard! - 2016 Volvo XC90
    By -

    before i bought this car, i did a lot of research, and test drove every car in its class. on paper this car has the most standard feature among all of the same vehicle in its class for the price hands down. but soon after i got the car, i start hearing break noises...... now i am driving a loaner car for the fourth time! every time so far has been with the same issue.... noisy breaks. perhaps this problem isnt as serious as those electronic failure or engine and transmission issues, but for a new car that i have driven for less than half a year(it has literally been at the dealer ship for about 28 days for repair total i kid you not! the previous time i sent it in for breaks and they fried the turn signal module while doing software update, i waited over 3 weeks for that one time since the parts come from abroad). if you ever drive on the freeway and hear loud squeaky breaks and try to look for that semi but then realize that it was you then you would know how it feels. i have told Volvo and the dealership that this will the last time i am fixing this issue. if they still cannot fix it i would need to end the lease. Volvo and the dealership have been nice so far, the reason i didnt say helpful because my issue has not been fixed. my suggestion for those of you considering this car is wait until the 2018 model, heck i dont think they have fix the break issue for the 2017s. i also wish that those of you that have gotten the vehicle do not experience what i have experienced, it is beyond annoying and frustrating.

  • Great SUV (When It WORKS) - 2016 Volvo XC90
    By -

    When my wife and I leased this SUV, we fell in LOVE with it. The screen, controls, the safety features and even the gas mileage was great. We had it for 5 months and then the entire computer system went NUTS. Left me stranded in a parking lot without being able to start the car because the computer applied the parking brake and would not let go. Then the car only started the first try 70% of the time. It took some button pushing and resetting with the door locks the other 30% (NO IDEA WHY) Then the noises started. The dealer ended up replacing the entire front end and still noises persisted. It ended up being faulty transmission and engine mounts. To reiterate what another reviewer said, the dealer had to learn from Volvo Cars of America technicians how to work on the car. Our XC90 was in the shop for more than 2 months that we had it. We are now giving the car back to Volvo but if we were to keep it, it needs a software upgrade and the windows screech all the way down and up. I love the styling and honestly love the SUV, but it seems they need to work through many items to make this Car of the Year worthy.

  • Disastrous Volvo XC90 - 2016 Volvo XC90
    By -

    This car sold me on how beautifully it was designed - I was so excited for this new car... the excitement ended quite quickly. This list of things that went wrong are too many to list, however my car was in the shop every couple months the first year. The worst part is the Volvo strung me along with my major issue being that there is a computer glitch on the 2016 model that is causing transmission problems. When you go to accelerate there is a major lag, and Volvo just admitted to me after 6 months of dealing with this that they dont know how to fix it!

  • Considering the hype about the Volvo brand, indeed - 2016 Volvo XC90
    By -

    I purchased this coming from a Lexus 400h expecting to be wowed. The test drive was good. The 360 view, the dashboard were fantastic looking and I was blown over. Post purchase, I began to uncover lots of common sense things that the car simply refused to do. Unlike the Infiniti, the 360 view is not attainable unless you go through several clicks and swipes on the very cool tablet/ipad like dashboard controls. The purpose of the 360 view is lost totally. The rear view can be replaced with the 360 view but then you lose the range of vision of the road behind you. Radio settings are made unnecessary complicated. Another example, the simple and easy windshield wipers. You would think they would have these automated down pat but no. Unlike the Lexus, you actually have to tell it that it is raining only after which it does some level of automated speed up and slow down of the wipers. The service was "ugh" and "aargh" always - condescending disposition of the people and poor time estimation at the top of the problems. A supposed 45 minute wait became "a few more minutes", "half hour more", "15 more minutes" to three hours! There was one time when the service person told me that car pick up for maintenance will happen only if I was disabled in some manner which was an outright cooked up story. The service people behave as if they are high and mighty and want to show that they control who gets picked up and who doesnt. A simple reason such as, "We dont have drivers or cars to pick up at that time" would have been totally understandable for inability to pick up. Lexus service was soooo much better! These are registered complaints and I received apologies. I was okay the first time but some issue or the other came up which did not have to come up. The router and the wifi is not of great strength as advertised for sure. The Lane Assist detected white dashed lines only. The double yellow line and the solid white line were totally ignored. To top all of this, the car self-braked many times for the wrong scenarios such as a car coming on the opposite lane, a parked car in a turn and didnt stop for a stopped vehicle causing a head-on collision and was totaled after 6 months of usage. In conclusion, it comes with a few cool bells and whistles but it is not a well thought through car for overall execution. Service gets the lowest score. Truly disappointing.

  • Great car, terrible technology - 2016 Volvo XC90
    By -

    The good: Car has great material, great feel, and great acceleration/braking. A ton of space and smooth ride. If the software was so terrible the car would be perfect. The bad/worst: Car has so many software bugs and issues, its just terrible. Voice command will sometimes disable the radio buttons, the system crashes, auto stop/start works whenever it feels like it, and worst of all, the accident prevention braking goes off randomly. Car decided to randomly apply brakes and almost caused our car to get rear-ended.

  • In the shop over 80 days in the first 3 mos - 2016 Volvo XC90
    By -

    I receive my inscription on 17 July 2015. After owning it for nine days I received a suspension error code followed by a safety restraint error code and promptly sent it in for service. It was in the Volvo dealership in Tulsa for over 30 days. After I received my car back I had it for less than one week before more electronic error codes again began popping up in addition to my virtual speedometer going black on rainy night. Despite dispatching numerous Volvo engineers who attempted to service my car, Volvo was unable to repair it and didnt give me a refund after four months of ownership. I would tread extremely carefully with this first model year car as it seems Volvo has no idea how to have the various modules interact with each other. I would visit various Volvo forums to better understand the gravity of this problem and Volvos pompous attitude to their new customers of the 2016 "car of the year"

Volvo XC90 Reviews By Year:
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