Overview & Reviews

User Reviews:

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  A Hunk of Junk !!!!! DEFINITELY a lemon! - 2016 Jeep Cherokee
  By Ben Fink / Anthony Gordon - February 16 - 7:04 am

  Wow , What a huge dissapointment, was really excited and bought a 2016 trail hawk with the 6 cycl engine Heres how owning one has gone (FYI i only have had it 3 weeks ) Week 1, computer froze with rear camera stuck on and blaring latin oompah music ,,,,,,,brought it back to the dealer for repair ,,,,they said dust got in the computer? Week 2 , brought it in for a computer update ....... Week 3 ,,,,transmission froze up while driving into neutral , couldnt get it out of neutral , had it towed to the dealers ( Santa Monica ) and its been sitting there for 3 days and nobody has even looked at it yet What can I tell you ,,,its a huge disappointment , jeep dosent seem to care.... its been in the shop more than Ive actually driven it ,,,,,wish I would have bought something elese and the dealer is NO help whats ever !!!!!!!!!!!! #jeep #trailhawk #jeeptrailhawk #lemon

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  Do your research first - 2016 Jeep Cherokee
  By Henry Reed - August 3 - 3:57 am

  First of all after purchasing this car I feel like the stupidest person alive. I assumed there would be a spare tire or at least a donut which there is none, all you get is a tire pump filled with a one time use sealant where the spare should be. You think i wouldve checked before buying. The Uconnect voice commands only understand you 5% of the time, worthless. I purchased the Lifetime Warranty, which i assumed would be forever as long as Im in ownership of the vehicle and breathing. This is not the case the Lifetime warranty becomes void as soon as the repair cost becomes more than the vehicles value at the time, I figure 10-12 years according to what i see on Blue Book Values, not to mention deductibles on warranty repairs which greatly affects warranty price. Last but not least, bring a calculator with you on any new car purchase and take the time to recalculate the dealers figures, mine offered me $1000 trade-in on my hunk of junk without even seeing it, which now that i think about it. He probably gave me nothing and made it seem like he did. Live and learn. I have only owned this for 3 days, so i dont know very much on performance and reliability, but from what Ive seen so far, I think im in for a very bumpy road ahead. My first choice was a 2016 Hyundai Tucson, shouldve went back.

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  2016 model 6cyl 9 spd - 2016 Jeep Cherokee
  By joe skelly - January 3 - 5:14 pm

  I guess we win. transmission crapped out after only 265mi. yes thats right 265! All the things everyone is saying about this vehicle are true. Run dont walk away from this. Luckily we were not on highway when it failed. Dont listen to dealer lies. They know about transmission problems and are not able to fix them. Gonna have to take a huge loss to get out from this junk. Lemon law is our only hope.

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  Wrost car I have ever had in my life - 2016 Jeep Cherokee
  By janis.thompson@comcast.net - August 20 - 1:38 am

  Do not buy this car. It will not start, the door will come down on you head and knock you out, the tire pressure gauge alternates between okay and low, and the dealer will flash the computer about fifteen to twenty times and the car will still not work. I will never , never, never, buy another Jeep. Also I had the worst dealership. When I called about my car during the 6 weeks they kept the car during the first 3 months of ownership I was told that nobody in the shop know anything. I had to take off work to talk to the shop about the status of my car. they thought is was okay to sell me that loaner car at the same price of my Jeep which was about $10,000 less than my Jeep. Usually drive about 20,000 per year but I am afraid to drive this car! Plan to sell as soon as possible! Paid much more than it was worth.

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  By far the worst Jeep ever. - 2016 Jeep Cherokee
  By Kendall Smith - July 22 - 3:19 am

  So we had to rent this car while our X5 was getting fixed. First I want to say that this car is not good looking at ALL. First i will start with the quality of the interior . The front seat comfort was OK, but the rear seat comfort was awful. Now the engine. I am blown away by how horrible this engine is. I tried to accelerate and I seriously had to wait a solid 2 seconds to go any farther . AND yes I know cars have lag , but this was a lack of a good engine. I hate this so called SUV.