Overview & Reviews

User Reviews:

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  QX60 transmission failure @ 300 miles - 2014 Infiniti QX60
  By dmitryo - October 12 - 4:13 pm

  Worst experience ever, Transmission failed after 300 miles. Infiniti refuses to replace the car. Car is in the shop longer than was at my house. Customer care does not return calls and this has lasted over a month now. Had very scary experience entering the highway when transmission gave out.

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  Worst new car Ive ever purchased - 2014 Infiniti QX60
  By Worst new car purchase ever!!! - July 25 - 3:55 pm

  This car has been at the dealership for repairs more than my 2005 work vehicle. There have been problems with the gas hand jumping drastically; front passenger air bag sensor (several repairs); roof rails coming apart; and most recently the transmission had to be replaced.. I will be getting rid of this car as soon as Im able to and never will buy any Nissan / Infiniti product ever again. This has been the worst new car purchase Ive ever had. Thanks for a lot of inconvenience and unreliability at a considerably high cost.

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  HORRIBLE CAR EXPERIENCE! - 2014 Infiniti QX60
  By Alain Bin Naim - November 27 - 1:38 pm

  Like in the Matrix movie quote "When you see an Infiniti QX60 RUN Neo Run" Since i bought this SUV its been at the dealer for repairs almost every 2 months. 1) Headlamp got water inside and had to replace 2)Noise on headliner and had to replace entire headliner almost 10 days without car. 3)Back again for window motor not closing window. 4)Back again for Transmission issues with 22k miles only and had to wait one month to be replaced, meaning car was a dealer for 35 days and me without car. 5)On top of that back again for other headlamp water replacement. 6)Again on dealer for rear passenger seat noise and they had to replace it. Seriously? 2104 and all these pain in the neck repairs? whats next, Im sure something else was fixed that I dont recall, so I decided to sue Nissan, yep I want a new car or my money back.My lawyers are asking for that but Nissan offered just $500 compensation. Are you serious Nissan? So still in pending responses from Nissan before I submit lawsuit. Im really scare now waiting when this car will brake in pieces on the highway. Really disappointed with this purchase! No recommended to anyone my experience.

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  Buyer beware - 2014 Infiniti QX60
  By Joycreasey@yahoo.com - November 8 - 10:37 am

  Like many here, this was my first luxury car purchase. I purchased it in September 2014. My first trip a week later, it started stuttering and jerking and jumping upon acceleration. I took it back to the dealer every week for months. Each time they replaced something significant, like the transmission. I think I had 3 or 4 new transmissions. At one point, they replaced the engine. This car was a disaster. In the 6 months I owned it, the dealer had it more often than me and put more miles on it than I did. They called at one point and offered me $1000 to shut up and dismiss my claims. Um, no. After dealing with it for 5 months, the person at Nissan Corporate said she didnt realize my transmission had been replaced so many times. So they bought it back. But charged me for all the miles, most of which had been the result of the dealer driving it or going back and forth to the dealer. Then I got a notice prior to the completion of the buy back (and after they had already told me what they would give me for it) that I should make a payment since the buy back wasnt final. I financed through NISSAN!!. I made the payment anyway. And sure enough, when I got my check, it was for the original amount and didnt include the payback of my payment. So they tried to pocket that. I appealed it and it took a month or so to get that back. The only people that impressed me about Infiniti were the service people, who REALLY tried. Everyone else was horrible, from the sell to the buy back.