Overview & Reviews

User Reviews:

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  Not the quality we expected - 2014 Infiniti QX60
  By Merrill - March 14 - 8:21 am

  Let me start by saying we loved this car the first year we had it. Its beautiful and comfortable and we loved the safety features. However, we have had this car for less than two years and it is literally falling apart at the seams. Our transmission failed at 50k miles, the seals on the roof came out and started flapping in the wind, the front console trim cracked in multiple places, the seals around the vents are coming out (not even sure how!), the driver visor broke and now just hangs, the latch for the storage compartment broke. The car is also under powered with poor acceleration. We got the car fully loaded and it has failed to meet our quality expectations for a $60k+ car. Were now hoping to get rid of it before it completely falls apart.

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  Loved it, but showing some concerns with time - 2014 Infiniti QX60
  By dennyw1 - July 6 - 9:48 pm

  The JX35/QX60 has a pleasant look, great interior, and probably the best seating arrangement for a vehicle in this size and price range. I have the Premium, Driver Assistance and Theater packages. It is not a snappy driver, but for long trips with the family it is quiet and the safety features generally work very well on the highway. The first 8 months were wonderful. Then the problems started. Be very careful in checking out the brake pedal. At times it will “fall to the floor” or hit the physical stop. Happens on JX and QX. Two of last four months in the shop for a variety of issues (primarily brakes and interior). Replaced all the leather. Concerned about long term safety & cost

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  Total Sham!!! - 2014 Infiniti QX60
  By cbe1970 - December 30 - 11:04 am

  26-28 MPG? What a sham! Ive had the car for 6 months, have approximately 5000 miles on it and average about 16 MPG! The car has been back over 3 times to the dealer. Each time they tell us there is nothing wrong with the vehicle. They even kept the car one day and took it on various trips on the highway, off the highway, idling in a parking lot, etc.… and claim that they were able to get the car up to 26 MPG. Since then, we’ve come to find out that the Hybrid does not work when the air conditioning is on. Really? I live in Florida! The air conditioning is ALWAYS on. It would have been nice if this were brought to my attention by the dealer, prior to me leasing the car.

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  What a dissapointment - 2014 Infiniti QX60
  By infinitino14 - January 7 - 9:44 pm

  I purchased a 2014 QX60 two months ago. . In the 8 weeks that I’ve owned the car, it has been in for service 4 times due to design, manufacturing and workmanship issues from both Infiniti and the dealer. First is a harness issue on the windshield. Was fixed, then fell off again after the dealer left fingerprints all over my car. Then the driver side heat and heated seat did not work. It was supposedly fixed, but the day we got it back, the heat was still broken, the steering wheel was misaligned and have had issues with gears getting stuck when trying to shift. The topper was today, when the dealer picked up the car to fix the heat and the car literally sputtered out of my driveway.

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  Look before you leap! - 2014 Infiniti QX60
  By jpsctt - May 30 - 9:18 am

  Comfortable, spacious and smooth riding SUV that is a pleasure to drive. However, the car is unreliable with a CVT transmission that has been replaced twice. Excellent service from Infiniti. Although a very nice vehicle, I would not trust it on a long trip.

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  Factory Paint Defects - 2014 Infiniti QX60
  By Greg Wolfenbarger - May 11 - 12:00 pm

  BUYER BEWARE!!!. The test of a great company is when they have to deal with a customer issue and how they resolve the issue and make the customer a long time loyal customer. Just bought a brand new Infiniti 2014 QX60 in January 2015 with less than 525 miles (the car was delivered with the paint issues) and found manufacturer paint defect issues and Infiniti Affairs has refused to repurchase or trade out the vehicle and have not accepted responsibility for their paint defects. Infiniti Corp has also ignored the dealer, Infiniti of Dayton, who agreed and provided documentation to the BBB that there are manufacturers defects in the paint. Infiniti Corps response is "we will cover the costs

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  Dont buy this car - 2014 Infiniti QX60
  By joesams - February 18 - 8:59 am

  The car is roomy, great for family with kids, but the nightmares started in the first week when I noticed that the hybrid battery is hardly discharging any power towards the car, the energy screen is always showing energy discharged from the engine towards the car or the battery, and after the first 250 miles the average of gas consumption was 15 miles per gallon...yes 15,,not 26 as they claimed, I took the care back to the dealership who contacted infiniti of USA and the answer was it is what it is,,the battery is not fully hybrid but partially, and gues what if your AC is working then the battery wont work,,,,I filed a case with infiniti ad Im waiting for an answer, ill update you.