Overview & Reviews

User Reviews:

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  Rear differential leaking oil after 176 miles - 2016 Honda Pilot
  By Patrick - July 27 - 1:02 pm

  Buyers beware: Purchased AWD EX-L model two weeks ago. Noticed oil on garage floor. Oil leaking from rear differential (AWD model). Vehicle is at dealership and service department is contacting Honda. Was happy with the overall performance / ride of the 2016 pilot but reliability is most important to me. Very disappointed.

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  WATER LEAKING INTO THE CAR - 2016 Honda Pilot
  By Bala - October 18 - 2:32 pm

  I have a Honda pilot 2016 LX model, this is my second Honda car. The experience with this car is horrible. Recently, I noticed the water leaking into the car. During the rain in Fremont, CA, the water went inside the car all the way to the floor mat thru the dashboard. I took the car to the local Honda dealer to fix the leaking problem and inspect the dashboard and the floor. Water leaking could spread the rust quickly and may cause some electrical problem. A week later, I got my car back and within 2 days I noticed the water leaking problem is not fixed. I also noticed the metal inside the car dashboard is rusted. I believe, the service center didn’t inspect the dashboard, floor and find the root cause. Now, the car is at the same service center to fix the same problem. The car has not only this problem, it had other problems like remote key was not working, tail light assembly was broken when I got the delivery, screws in rear of vehicle were stripped, takes too long to stop vehicle completely and ON and OFF smoking while driving. The new car has too many issues, I’m also wondering how this car passed the quality control test and testing for water leaking. My main concern is a safety since I have a newborn baby(5 months old) and a kid. I feel traveling with my family in this car may cause issues like computer failure, sensor failure, etc., so I’m avoiding to drive this car with the family. I don’t recommend this car. Honda Customer Service Honda customer service is also worst. I tried to contact the case manager, but I couldn’t reach him to know the status of the car. After several attempts, I reached him, he was simply saying busy with his work and he couldn’t answer all my questions, just saying “he is not a technical person”. I spent $ 35,000 to buy this car and it’s Honda’s responsibility to clarify all customers queries.

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  Great product ruined by infotainment system - 2016 Honda Pilot
  By Magnolia - September 26 - 1:44 pm

  Do not buy a Honda until they replace the current infotainment system! Screen goes dark randomly and often. Back up camera frequently does not come on. Bluetooth hands free intermittently will not make calls and/or drops calls. Dealer replaced system and new one does exactly same thing! No cooperation from Honda. Honda America representative said they have no fix at the current time. Another representative said it could be my phone--IPhone 6splus or carrier--Verizon. Said it may not be compatible even though it works fine about 50% of the time. Car purchased new and now has only 5000 miles. I have filed for arbitration and Honda has suggested I drop the case and then they may be able to offer some help! I will never purchase another Honda.

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  water leak - 2016 Honda Pilot
  By Triz - August 6 - 7:45 am

  Please stay away from this car. Honda pilots are having a major water leak and the dealer has not idea how to fix it.

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  Watch Out -- Lemons are out there - 2016 Honda Pilot
  By Hawk - March 27 - 4:52 am

  Purchased my 2016 Pilot LX in late July -- what a mistake ; after 300 miles heard a popping noise in chassis / suspension when backing out and steering to move forward - very pronounced; brought in for service and the service rep said it was a bushing; well it re-occurred -- now 1500 miles and it is in the shop again -- guess what -- was told that Honda is aware of the problem BUT while no TSB is out , Honda mechanics tried another fix with the drivers side wheel assembly and frame ... will see how this holds up in a month. Otherwise, the LX remains a very good vehicle ... just that after owning my share of American cars in the 60s and 70s where it was the norm to visit the dealership within a week oe two for defective issues, I have gotten "spoiled" in owning good foreign cars where a visit to the shop is only for scheduled maintenance. Update 12/15/2016- the popping noise has returned -- so much for Honda Quality unless totally built in Japan.

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  Infotainment is Terrible - 2016 Honda Pilot
  By Willsboro Bob - November 5 - 7:15 pm

  All Pilots come without a CD player – something that sales people should point out! It costs about $280 to have Honda add one. I had Honda add one. I drive a lot and listen to books on CD while I drive. It is important to me that the car remember where the CD left off when I turn off the car. That way it will continue the story when I start driving again. About 10-20% of the time the car forgets where it was and starts the CD from the beginning. Ive owned 4 Toyotas and this has never happened with any of them. Otherwise, the infotainment system is a mess. It is not at all intuitive. It is difficult or impossible to operate with gloves on (I live in northern NY and it is cold in the winter). The voice commands are finicky. It forgot all the speed dial numbers that I manually entered! The infotainment display occasionally gets stuck - an obvious software bug. As for the rest of the car, it downshifts too far when accelerating quickly. I pull a boat and admittedly, the car is good at that. The drivers seat is comfortable but the drivers seat arm rest tilts down at an odd angle and is next to worthless. The battery is inaccessible - I cannot use the car to jump start my tractor! In short, this could be a good car but it is plagued with a series of small but annoying design flaws and software bugs.

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  Glad to be rid of this problem - 2016 Honda Pilot
  By carol Carter - June 30 - 6:27 pm

  Have had transmission trouble almost from the day I bought vehicle. Transmission has trouble shifting gears. Traded vehicle in less than one year, lost money but at least I am through with that vehicle. I will never buy another Honda.

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  Little scared to drive - 2016 Honda Pilot
  By P.P. - May 7 - 1:26 am

  I love Hondas. Have had a few. Was excited to purchase the 2016 Honda Pilot. We have had the Honda for 1 year and 2 months..it has approximately 19thousand miles. Unfortunately, as the time increases things are starting to break. The passenger windows have had problems going back up...once down it may take several minutes to get the windows to roll up. The dealership is going to replace some parts and hope this will allow them to work again. The second row Passenger seat broke and was unable to move forward or back..the dealership fixed and I hope the other seats do not have problems. The biggest problem is the transmission. The engine started to make a chirping noise about 2 weeks ago when shifting into 4th gear or when you got to about 10/15 miles. I took it in to find out that it is unable to drive and will take 2 weeks to repair because it needs a new transmission. I find it a little scary after researching on the web that this is a common problem. I contacted the dealership where I purchased the car to express my concern. They suggested I call Honda directly. I have done this and now have a case file and they are to contact me tomorrow. With 3 kids and reading a lot of reviews of transmission problems and brake problems will admit am a little scared to drive once they fix. How do I know that this will not happen again or something else? I cant get over the fact that it has only 19 thousand miles and only about a year old. My husband is ready to trade the car in and call it a loss. Recommend doing a bunch of research before purchasing this type vehicle.

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  Looks Like a Ferrari drives like a Fiat - 2016 Honda Pilot
  By ChuckTX - March 29 - 6:17 pm

  We leased the 2016 Pilot with the expectation we were getting the same quality as the last 3 Pilots we leased. This was not the same Pilot we had come to love. This vehicle is tinny - the vibration and awful performance are staggering. We recently took it on a 10 hour road trip. It was like sitting on an airplane next to the motor. As we traveled down the highway I felt as if the hood was going to peel back like a sardine can. I am hoping the dealership will take the vehicle back as we have just exceeded our 30 day period. I should have been more aware of the fact there were 3,200 miles on the vehicle when we leased it realizing someone already knew what I was about tho find out. I would not recommend this vehicle to anyone.

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  Horrible transmission problems on 9-speed. - 2016 Honda Pilot
  By John Saaty - August 12 - 4:14 pm

  The 2016 Honda Pilot is almost a perfect car except that it has major, major transmission problems that arent readily evident in just a test drive. We just purchased a 2016 Honda Elite and the transmission really is a mess. It cant find gears correctly, when on a downhill and you brake the car actually speeds up because it upshifts while you are braking, there are head-jerking episodes that are unexplained, when trying to climb hills it downshifts so much that you actually fight the car to try to get it up the hill. We are so disappointed I cant even tell you. We paid $51,000 for this car at a Honda dealer in Northern Virginia and it only has 265 miles on it and my wife refuses to drive it anymore. She was in tears at the dealership and they, so far, have taken no ownership of the problem. By the way, if you think that this is just us then go and look at other reviews on forums for the Pilots on the Internet. It is known that the 9 speed has a real problem. Honda does not seem to be addressing this which is shocking given that it is happening on the 2 highest end models -- Touring and Elite. But Im getting the feeling that they dont care or dont know how to fix it. With literally just 265 miles on the car we have listed it for sale. We are going to take a major loss on this car and get rid of it right away. I have nothing but the worst feelings about Honda as a company and brand. Do not buy this car. Do not buy this car.