2 Star Reviews for Buick LaCrosse

Overview & Reviews

Average Score

4.38/5 Average
536 Total Reviews
Model Overview:

During the course of two generations, the Buick LaCrosse has been a large, five-passenger sedan. That's really where the similarities end, though, as they are radically different cars indicative of much different eras for the Buick brand.

The first LaCrosse was the epitome of old Buick, in more ways than one. Bland to look at, blander to drive and with a cabin filled with subpar materials, it was a decade behind the times. Its large size and simple controls at least made it popular among senior car shoppers. The current-generation LaCrosse, however, is a far more modern, stylish and overall impressive automobile that is not only one of the better full-size sedans you can buy, but even gives certain luxury-branded large sedans a run for their money. Regardless of your age, it's definitely worth consideration.

Current Buick LaCrosse
The Buick LaCrosse is a large sedan that blends modern styling and surprisingly accomplished handling with traditional Buick traits like light-effort steering and a cushy ride. The base engine consists of a mild-hybrid setup dubbed "eAssist" that pairs a 2.4-liter 182-horsepower four-cylinder engine with an 11-kilowatt electric motor and a lithium-ion battery pack. Fuel mileage estimates for this roomy sedan are impressive, at almost 30 mpg combined. A 3.6-liter V6 with 303 hp is also available. A six-speed automatic is the lone transmission choice either way. Front-wheel drive is standard, though V6 buyers can also opt for all-wheel drive.

There are four trim levels: base, Leather, Premium 1 and Premium 2. Even the base is well equipped, with 17-inch alloy wheels, a power driver seat, dual-zone automatic climate control, OnStar, Bluetooth, a USB/iPod interface and smartphone integration. Moving up through the trims provides an ever-growing standard features list -- a rearview camera, heated and ventilated front seats and xenon headlights among them -- culminating in the Premium 2, which counts 20-inch wheels and a navigation system among its standard niceties. Packages are available that add options that include blind-spot, lane-departure and forward-collision warning systems.

In reviews, we've been impressed by the LaCrosse's appealing dual nature. Those looking for a traditional, plush Buick ride will be pleased. At the same time, so will those looking for a more engaging full-size sedan, as the LaCrosse is surprisingly nimble and sure-footed given its size. It's not a sport sedan, but it is on par with the Lexus ES 350, and gives up nothing in ride comfort. Spirited acceleration makes the 3.6-liter V6 the obvious choice for those who demand some old-fashioned grunt from their big sedan, though the high fuel efficiency of the eAssist powertrain makes its sluggish acceleration a lot easier to tolerate.

The LaCrosse also impresses in non-dynamic respects. The backseat is roomy and comfortable, and the front seats offer firm support that's more German sedan than American land yacht. The dashboard design is sleek and sophisticated, and materials quality is good except for some rough plastic edges and superfluous chrome here and there. Buick's Intellilink electronics control is dominated by a large touchscreen that does a fairly good job of controlling infotainment tasks both simple (changing a radio station) and complicated (entering a navigation destination). One of our few complaints involves the 13-cubic-foot trunk, which is unusually small for this segment. The hybrid's trunk shrinks even more -- down to 10.8 cubic feet -- to accommodate the battery pack.

Used Buick LaCrosse Models
The second-generation LaCrosse debuted for 2010 and was offered in base CX, midlevel CXL and top-of-the-line CXS trim levels. Initially, there were two V6 engines offered: a 255-hp, 3.0-liter V6 and a 280-hp, 3.6-liter V6. Later that model year, a 182-hp, 2.4-liter inline-4 became the base engine, but it's quite underpowered and we'd avoid it. The smaller V6 was dropped the following year and the four-cylinder version gained a new electric power steering system. The eAssist hybrid replaced the base four-cylinder for '12.

These LaCrosse models sold prior to 2014 had slightly different exterior styling and Buick's previous-generation interior electronics controls that featured a great many buttons and could be confusing to use. Intellilink's smartphone integration features as well as electronic safety features like lane change alerts and rear cross traffic alerts were also unavailable prior to '14.

The first-generation Buick LaCrosse was produced for the 2005-'09 model years. Its basic platform was similar to that of a few other General Motors products, including the Pontiac Grand Prix. Its highlights were available six-passenger seating (with a front bench seat), a large trunk and a soft, isolated and quiet ride.

There were three trim levels for most of the original LaCrosse's run: CX, CXL and CXS. The Super model joined the lineup in 2008. The CX and CXL were powered by GM's venerable 3.8-liter, 200-horsepower V6, while the CXS got a 3.6-liter V6 good for 240 hp, and the Super was motivated by a 5.3-liter small-block V8 providing 300 hp. All engines routed their power to the front wheels through a four-speed automatic transmission.

The CX came with basics like air-conditioning and full power accessories, while the CXL stepped up to leather upholstery, automatic climate control and more upscale exterior trim. The CXS added the peppier V6, 17-inch alloy wheels, a sport-tuned suspension, a quicker steering ratio and a split-folding rear seat. The top-of-the-line Super featured a broad-shouldered V8, a sport suspension, unique front and rear styling and dual chrome exhaust outlets.

In reviews, our editors found the first-generation Buick LaCrosse to be a mixed bag. On the plus side, the car offered Buick's traditional soft, quiet ride, and acceleration was fine, particularly with the Super's V8, a rarity in a front-drive luxury car. The gauges were easily read, and storage space was ample thanks to the roomy 16-cubic-foot trunk.

However, we thought the soft seats unsupportive on longer drives, and found the car's faux wood trim and standard "mouse fur" upholstery a bit hokey. Furthermore, there was an abundance of cheap plastics on the center console, and the backseat offered rather tight accommodations for a car this size. As you might expect, the LaCrosse was "LaConfused" when driven through corners with any gusto, displaying significant body roll and lazy steering response. The four-speed automatic was another liability, as competing cars typically offered more efficient five- and six-speed units.

Notable changes during the original Buick LaCrosse's run began in 2006, when head-protecting side curtain airbags and antilock brakes became standard on all models. The Super joined the lineup for 2008, while Bluetooth was added (and the CXS model dropped) for 2009, the last year of production.

User Reviews:

Showing 1 through 10 of 536.00
  • Buick lights - 2009 Buick LaCrosse
    By -

    There is a problem with the lights circuity design. You can find many stories of the problems. It relates to low beams not working and also daytime lights also fail at the same time. Model years affected, 2006 thru 2009. After a massive number of complaints, Buick had no choice to post a recall notice. So even though officially recalled, Buick has not yet found a fix. The problem is where they located the relay box. It actually gets so hot that it melts down at which time you are left only with your high beams. "GM Recall N 140291 issued 11/25/2014. Title: Low Beam Headlamp". :Recall Status: Remedy Not Available as of 02/16 2015". So why arent dealers telling potential buyers about this??

  • Poor visibility - 2012 Buick LaCrosse
    By -

    I love cars....new cars, antique cars I love all cars. I enjoy driving any type of car. My parents have a new Buick Lacrosse and the visibility is nothing short of awful. I absolutely do not like driving it. There are blind spots everywhere. I cannot believe that a car company would design a car that is unsafe to drive. If I am at a stop sign several seconds pass before I have visibility of a full sized car or truck coming from my right. I have to lean forward and backward to avoid that blind spot. There is no way of viewing a car when merging or changing lanes except with the side mirror. If I look over my left should all I see is the b pillar and the c pillar and a tiny slit.

  • Sadly, the worst car Ive ever had. - 2012 Buick LaCrosse
    By -

    To start is the poor visibility. You dont get all of the pros and cons on a test drive...The front passenger view is blocked by the frame and outside mirror...it is horrifying on the incidences weve encountered...thankfully managed to avoid an accident, but you c a n n o t see a person or vehicle approach on your right... The ad showing Shaq sitting comfortably is a joke..Why cant GM be honest? Had a 2009 Buick Lucerne...it was the best vehicle...so sorry I traded it in...whomever purchased got a prize...why did GM stop building them?

  • Car makes a loud noise when starting/also stalls at times - 2011 Buick LaCrosse
    By -

    I bought my 2011 buick lacrosse last year. Im very dissatisfied,,, this car has been to the dealership three times already. The car makes a loud annoying sound immediately after starting it. It has stalled on me several times and at times doesnt seems to be able to get enough power to make it go.. This will be my first and last Buick. Looks can definetely be deceiving

  • LaCrosse Lemon - 2011 Buick LaCrosse
    By -

    I purchased a new LaCrosse for $44,000 and are having major safety problems. The power steering has been worked on and replaced numerous times and is still making noises. The exhaust system had to be replaced after numerous times at Crown Buick and finally was replaced at 3 months. The car will not start intermittently. This has happened on numerous occasions and the service department manager nor the mechanics can fix this. The trunk pops open while driving and the latch was replaced. Crown Buick and GM are aware of these ongoing problems. GM offered to replace the vehicle but has not done so to date. The car has less than 5,000 miles. I am a prisoner to my home because of this car.

  • Steering Issues - 2010 Buick LaCrosse
    By -

    After 5 attempts to fix the steering issues over 6 months, the Buick dealership has not been able to repair the defective steering issues. They have even brought in a GM Engineer with no success. They just keep asking for me to bring the back the car for another try - like a race pit stop. Since Buick has not admitted the problem cannot be fixed. I have sought help from the BBB Auto Line (http://www.bbb.org/us/auto-line-lemon-law/) . Based on the customer service that I have received from the Buick Warranty Department, I imagine that I will end up in court. I will be parking the car, so I do not go over the 50,000 warranty and buying a foreign car.

  • This car vibrates - 2011 Buick LaCrosse
    By -

    I have the V6 with 18 inch wheels and have accrued 4500 miles on this car. Although beautiful, it has a constant vibration through the seats and causes the legs of my pants to visibly move. It has been back to the dealer twice. Once for a balancing which did nothing and once for a force balancing with one of the tires being replaced.The ride is worse than before. The vibration is so noticeable that I cannot enjoy anything about this care. I drive the same roads in a Toyota Solara and Hyundai Sonata which both have far superior rides. I have never been so disappointed with a car and will never return to GM. A huge mistake to leave Toyota. I wish I had paid the extra money to buy the Avalon.

  • Very Dissapointed - 2011 Buick LaCrosse
    By -

    Getting 14 miles in city and 20 in highway - far below EPA estimates. V-6 engine and steering wheel vibrate - dealer says thats normal as well as mileage. Very difficult to get into car due to low roof line. No storage, interior trunk release and interior gas cover release. Cheap carpets and no glove box lock. Has several fit and finish and mechanical defects - already been in for repairs several times. There is much better out there and for far less money and aggravation.

  • Not world class - 2011 Buick LaCrosse
    By -

    We bought this car maily because it looks great. But thats where it ends. There are several serious blind spots, the front headrests push your head very far forward making it very uncomfortable. Cheap materials like the carpeting, no trunk release from inside the car, no gas door lock, etc. After 2,000 miles the car has been in for several repairs with more to come. We are getting 12 miles to the gallon - dealer says all his customers are getting far less than whats advertised. Several mouldings dont even come close to lining up. Fit and finish widely varies by each vehicle on lot. Any interested buyers?

  • Unreliable - 2010 Buick LaCrosse
    By -

    My Lacrosse has been in the Gm shop once a week for the past 6 weeks and towed in once a week for the past 3 weeks. It overheats and dies every othe day. Buick is a joke and the inconvenience they have caused me with no compassion from them is not worth buying another Buick or any GM automobile.

Buick LaCrosse Reviews By Year:
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