Overview & Reviews

User Reviews:

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  Not loyal anymore. - 2017 Buick LaCrosse
  By James - November 8 - 7:21 pm

  I was sad to learn that I would have to spend $40k just to get leather seats. Also if I want the nice "Bose" stereo I would have to buy a "package" that would include Navigation and a bunch of other useless "safety" features you really dont need if your paying attention. They dont put michelin tires on their premium sedans anymore. Really? Im done with GM. I currently drive a 2015 lacrosse. I really think they took the wrong direction and that new gear shifter. Its the same one that they put in the Cruze I think.? I am now looking at the new Continental. They have little "package" games too. If you compare a loaded Lacrosse which is $50k to other competitors I think the decision becomes much clearer. If I am going to spend $50k on car it isnt going to be a Buick. Sorry GM.

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  COMPLAINERS, LEASE DO NOT BUY. - 2017 Buick LaCrosse
  By DEPLORABLE - March 17 - 8:51 am

  All the negative comments about the lacrosse PREMIUM ALL WHEEL DRIVE are not as i am experiencing my LACROSSE. My LACROSSE list at $ 50,370 was well worth the experience i am enjoying. I can only assume that the negativity i saw in the reviews must be frustration from the PRESIDENTIAL election. By the way this is my third new lacrosse since 2010.

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  Good but I would wait till GM gets it right. - 2017 Buick LaCrosse
  By Pat - June 14 - 3:30 am

  I had turned in my 2015 Impala and was looking for another sedan. I had driven the Chrysler 300 and the Lexus ES 350. My local Buick dealer let me take the Lacrosse for the weekend to give it a thorough test drive. While the car has many positive attributes, there are few major issues that kept me from buying it. First the good: The engine and transmission are a dream and provide smooth, quick, fuel efficient operation. The engine has strong exceleration and utilizes cylinder deactivation on the highway. I achieved an incredible 31 mpg highway which is very good for this size of car. The 8 speed transmission is the best I have ever driven and unlike other 8 speeds, it doesnt hunt back and forth for the right gear. It shifts so imperceptibly, there were many times I had no idea what gear I was in. Very Nice! Lastly, you can order Adaptive Cruise with an 18", 19" or 20" tire so you can get a comfortable, bump absorbing tire without having to be pushed into a package of options that includes hard riding 20" tires. Now the bad: I dont know who they are designing these front seats for but Im a small guy, 175 lbs and the seat was too narrow for my legs and thighs. Ive seen this in Cadillacs as well. Hello GM! Side seat bolsters are for THIGH SUPPORT, not to SIT ON or increase pressure on driver/front passenger legs! The bucket seat width narrows towards the seat back so much that my uppers legs were sitting directly ON the side bolsters. After 20 miles, the backs of my upper legs were hurting from the pressure. This absolutely killed the car for me which is too bad. The seat cushion itself was pretty comfy but the side bolsters were unbearable and my salesman said he had heard the same complaint from other potential customers as well. The next issue was overall quality with the car having a "cheap feel" to it. The rear, fold down seat back would not latch and lock in the upright position. The exposed, stationary latch mechanism attached to the back trunk wall (with grease all over it) was locked in the closed position so it couldnt engage with the seat back. I looked at it for several minutes trying to figure it out but could not get it to release. Looking into the trunk from the rear I saw polyester white foam stuffed in behind the trunk wall and the seat back that was coming loose and falling out. I have no idea where this foam was supposed to go or what its purpose was. The morning I was supposed to return it, the battery died and I had to charge it. Then an error light came on referring to a transmission problem. This car had only 700 miles on it and cost $43,000 +, you just shouldnt have these kinds of problems! My 15 Impala was perfect and trouble free for the duration of my 24 month lease. Its seats were wide, supportive and comfortable. The car was quiet, and had great build quality and materials. I wish I could take this advanced engine and transmission and put it in the 2017 model I ended up purchasing. The bad thing about the Impala (again, Hello GM!) is I got pushed into a 20" tire to get my adaptive cruise which I will be quickly trading out for more comfortable riding 18" tires. The 20" tires transmit every road imperfection and make for a very hard, uncomfortable ride. I know, they look very cool but to me, its not worth the sacrifice in comfort. Ive researched how the adaptive cruise works and talked to my engineering friends in the auto industry and contrary to popular belief, you can change tire sizes without any problems.

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  Classy and Sporty - 2017 Buick LaCrosse
  By Ignatius Pagano - June 8 - 3:32 am

  Safety features are great-Automatic Vertical and parallel parking feature needs getting used to. Corrective steering is great when getting near edge of road or other lane. New shifting system is outstanding. Voice recognition features very improved along with Navigation system. Entertainment system/technology improved from my recent 4 Lacrosses. Turned in a 2014 premium Lacrosse and impressed with all the 2017 changes and new styling.

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  Rides like a rock - 2017 Buick LaCrosse
  By Scott H - April 28 - 6:25 am

  I have a crimson red premium with the 20" wheels and tires. What a mistake. I drove the 18" version prior to getting mine and it was a floater. This one, equipped with RE97s rides like a go kart. And in sport mode it feels like you have no suspension at all. Now true, Im a sporting sort of guy for an old geezer, but this car rides harder than a Vette or Z/28 that Ive owned and its not in the same universe as my Pontiac G8 GT. At 500 miles I replaced the tires (at my expense) with Continental Extreme Contact DWS 06 and that helped a little. It still doesnt cure the issue that the suspension tuning is way off the charts. Its never still, never smooth. Going to the dealer service dept. tomorrow, but I highly doubt theres anything that can be done as its just the way the car is. True, big wheels, but still a 40 series tire just like the 19s" on my G8. Why can the G8 ride light-years better on far more aggressive tires (RE-11s)? Other than the above, no complaints. Update: I did take the car to the very helpful dealership because GM wouldnt talk to me unless I did. Checked out nothing wrong and to spec as expected. I also got a chance to drive another new one with the 20" wheels and tires with the hyper-strut and adaptive damping. It was just as bad if not worse (as it had the OEM RE-97s). Ive asked the service manager to run this up the ladder with GM regional service folks to see if we can get engineering to take notice. Hard to believe that they put this car out in the captured test fleet and this wasnt noticed, especially on Detroit streets. Update at 1,300 miles. Now that Im getting a few miles on it, the suspension isnt quite as brittle as it was before. Just got back from a 500 mile trip to the Detroit Auto Show where cruising at 80 mph up and back I got 30 mpg or just under. Detroit city streets took the edge of of the ride a bit. Its now in the range where I can tolerate it. Comfy seats for long trips and extreme quiet help. I got up there much more rested than past trips. I may end up liking this car after all.

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  2017 PURCHASE - 2017 Buick LaCrosse
  By David Quast - September 13 - 10:29 pm

  RIDE QUALITY IS HORRIBLE. BAD CONTINUOUS VIBRATIONS IN DRIVERS SEAT. TIRES POUND THE PAVEMENT. NO COMPARISON TO MY 2011 LACROSSE TRADE-IN. COMPLAINED TO DEALER. SHOWED SERVICE BUILLETIN #03-03-10-007J. TIRES GET A FLAT SPOT WHEN NOT BEING DRIVEN, AND SHOULD BE DRIVEN AT LEAST 15 MILES TO GET RID OF FLAT SPOTS. SUGGESTED BUYING NEW MICHELIN TIRES FOR $900.00.

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  Buick sets new benchmark in Luxury Sedans - 2017 Buick LaCrosse
  By Firemedic1105 - November 16 - 7:22 am

  "I own the redesigned 2017 Buick LaCrosse, Premium/AWD. Previously I drove the 2010 LaCrosse, purchased new and redesigned that year. My satisfaction with the previous generation was outstanding, delivering exceptional service and reaching nearly 80K miles at trade-in. The NEW generation LaCrosse for 2017 undoubtedly sets a higher benchmark for Domestic Luxury Sedans! In addition to its superior comfort and quietness while in motion, this model simply excels in technology and efficiency. Loaded with every safety feature imaginable, this Buick also includes the most advanced 3.6l VVT 310hp V-6 engine, that includes Auto Cylinder-Deactivation and Auto Start-Stop technology. These features collectively assure impressive gas mileage without compromising on rapid acceleration. The latest available, 8-speed auto transmission, is operated by a very intuitive, shift-by-wire control knob. Gear transitions are flawless at speed. Being completely fair & honest with such low mileage currently, I choose not to rate my experience in reliability. However, if this model meets or exceeds my experience with the 2010 Buick LaCrosse, I will surely give it a 10/10 as well. I have no doubts on the future of this car. Every Professional review that Ive researched, suggests that this Buick will indeed give most comparable Foreign Luxury Sedans a serious run for their money! "

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  Auto stop sucks - 2017 Buick LaCrosse
  By Jerry Adamson - July 27 - 7:30 pm

  This car has an engine auto stop program in it that shuts off the engine at every stop to save gas. The transmission jerks when it shuts off and starts up. It feels like someone just ran into the rear of the car when it starts up. This program will not let you come to a smooth stop before the engine stops. Then after the engine stops and it needs to start up again to operate the air conditioning, the car jumps ahead when the engine starts up again. Impossible to creep forward slowly. It is very annoying, aggravating and uncomfortable feeling. There is no way one can shut off this auto stop program. If I knew that this was going to happen, I would not have bought this car. Everything else in or on the car is great.

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  2017 LaCrosse fits like a glove. - 2017 Buick LaCrosse
  By Craig Wendorf - November 1 - 6:24 am

  Although the tires can be a bit noisy on some road surfaces, I love driving my LaCrosse. Ive had it 8 weeks and still look for reasons to go driving. I got the Premium model because I wanted the safety alert seat among other standard features.

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  is the new Lacrosse just a Chevy Impala? - 2017 Buick LaCrosse
  By D Kay - September 26 - 8:52 am

  Went to see the and drive the new Lacrosse and was impressed with the cabin and the engine BUT, the sheet metal looks like a Impala with those ugly lines over the rear wheels/quarter panels and the front looks like a 2003 LeSabre; dont get why they would do this, should have been an eye popping wonderfully upscale looking car, What happened to that awesome looking concept?; I absolutely do not like the styling and will not buy a car that looks like it is 10 years old right when it comes out. Wheres your creativity Buick?