4 Star Reviews for Mercedes-Benz M-Class

Overview & Reviews

Average Score

4.19/5 Average
1,144 Total Reviews
Model Overview:

While Mercedes-Benz will always be a quintessentially German automaker, its M-Class SUV has always been an American at heart. To begin with, it's built in Alabama and has been since it first burst onto the scene as one of the first luxury SUVs. The U.S. of A is also the M's primary market, as its sizable dimensions and mostly thirsty engines play much better in Frankfort, Kentucky, than they do back in Frankfurt, Germany.

Regardless of its origins, however, each generation of the Mercedes-Benz M-Class has been better than the last. This is especially true of the second generation, which replaced the original model that soldiered on through eight years of subpar reliability and build quality. As such, used shoppers are urged to consider the M-Class from 2006 and later. If you're interested in a newer model, however, the latest, third-generation M-Class is a subtle evolution of the previous one, upping the ante with even more power and features.

Although it's undeniably a solid choice for a midsize luxury SUV, there are many worthwhile and less expensive competitors in the premium SUV segment. As such, it's certainly worth a look around before you settle on this Germanic American.

Current Mercedes-Benz M-Class
The Mercedes-Benz M-Class midsize luxury SUV's exterior styling strikes a balance between traditional M-Class cues and the latest ones from the Mercedes-Benz line. As always with a Mercedes, however, it's the quality of construction and all-around feeling of solidity that make it stand out. Other key strengths include its diverse engine lineup, comfortable seating and excellent brakes. With only five seats, however, it's less family-friendly than some rivals that offer third-row seating, and its price can be considered quite expensive.

The current M-Class is available in four different trim levels defined by their engine: ML250 Bluetec, ML350, ML400 and ML63 AMG. All come with a seven-speed automatic and all-wheel drive ("4Matic") except for the ML350, which can be had with either rear- or all-wheel drive.

Under the hood, the ML250 Bluetec has a turbocharged 2.1-liter four-cylinder diesel with 200 horsepower and a healthy 369 pound-feet of torque. The ML350 comes with a 3.5-liter V6 that produces 302 hp and 273 lb-ft. The ML400 features a turbocharged 3.0-liter V6 that produces 329 hp and 354 lb-ft.

A beast apart from the rest of the lineup is the powerhouse ML63 AMG that boasts a turbocharged 5.5-liter V8 with 518 hp and 516 lb-ft. Output is even greater -- at 550 hp and 560 lb-ft – if you opt for the AMG Performance package. The ML63 AMG also includes active roll stabilization, sportier suspension and steering tuning, 20-inch wheels, stronger brakes and special interior trim.

All M-Class models come similarly equipped with standard items like a sunroof, a power liftgate, heated power front seats, the latest COMAND electronics interface, Bluetooth and an emergency communications system. Optional highlights include a panoramic sunroof, keyless ignition and entry and "multicontour" front seats with massage functions. The On/Off Road package is notable for its adaptive air suspension (that improves both ride and handling qualities) as well as its two-speed transfer case, six-mode terrain selector and underbody skid plates.

In reviews, we've been impressed by the Mercedes-Benz M-Class' brisk performance and strong brakes. Handling is confident enough around corners, but the electrically assisted steering is a little too light in effort and lacks the subtle feedback we've come to expect from Mercedes-Benz. Interior quality is excellent, as expected, though the more rounded dash design reminds us more of the distantly related Jeep Grand Cherokee in its appearance than its squared-off Mercedes siblings. Overall, the M-Class is solid choice for a luxury SUV, but as there's so much to choose from in this segment, taking a look at a few different competitors as well is a good idea.

Used Mercedes-Benz M-Class Models
The current third-generation Mercedes-Benz M-Class debuted for 2012. The following year brought the optional On/Off Road package (replacing the Dynamic Handling package) as well as the massage functions for the front seats.

Note that these M-Class models differed from today's lineup in terms of a few engine offerings. Specifically, compared to the current ML250 Bluetec, the 2012-'14 ML350 Bluetec had a more powerful but less fuel-efficient turbodiesel V6 with 240 hp and 455 lb-ft. Also available those first three years was the ML550 with its 4.7-liter turbocharged V8 good for 402 hp and 443 lb-ft.

The previous, second-generation M-Class was produced from 2006-'11. Though similar in appearance to the current model, this M-Class differs in its engine choices, hydraulic versus electric steering, slightly lower-quality interior, and electronics controls that were less user-friendly than those of its contemporary competitors.

This generation was introduced with only two trims. The ML350 came with a 3.5-liter 268-hp V6, while the ML500 was powered by a 5.0-liter 302-hp V8. Both came similarly equipped.

The next year saw two additional models join the line. The ML320 CDI featured a relatively fuel-efficient diesel engine (215 hp, 398 lb-ft of torque) that didn't have California emissions approval, while the performance-oriented ML63 AMG came with a 6.2-liter V8 good for 503 hp. It also included a number of other performance and handling upgrades.

The ML550 replaced the ML500 for '08, boasting a 5.5-liter V8 good for a much healthier 382 hp. The following year saw the advent of the 50-state-compliant and renamed ML320 Bluetec, along with a base rear-wheel-drive ML350. Every ML also received a face-lift front and rear and an available updated COMAND system with Bluetooth phone connectivity.

For '10, the diesel model became the ML350 Bluetec and received a smidge more torque, but the bigger news was the addition of the ML450 Hybrid. Featuring a gasoline-electric hybrid system co-developed with BMW and General Motors, this ML featured a 3.5-liter V6, a pair of electric motors and an advanced transmission for a total of 335 hp. It achieved 22 mpg combined, which is good, but the cheaper Bluetec managed 21.

In reviews, our editors found the second-generation M-Class imparted that feeling of impenetrable solidity one expects from Mercedes-Benz. With the optional air suspension, the ride quality was impressively supple. Behind the wheel, one will find plenty of room and excellent support from the premium multicontour seats, as well as superb cabin materials. Major downsides included fussy electronic controls, pokey acceleration with the V6 engine, and higher ownership costs than some other luxury SUVs.

The first-generation Mercedes M-Class debuted in 1998 with the ML320, which was motivated by a 3.2-liter V6 with 215 hp. More standard equipment was added in 1999, as well as a more powerful and luxurious V8-equipped ML430 model. Detail improvements in 2000 included an interior freshening and optional third-row seating on all M-Class models, and in 2001 the TeleAid emergency calling system became standard across the lineup. These early ML models suffered from extensive quality-control issues that often resulted in expensive repair bills, so we wouldn't recommend them as used-car purchases.

The Mercedes-Benz M-Class was reworked and improved in 2002 with the modification of more than 1,100 parts and the substitution of the ML500 for the previous ML430, now featuring a 5.0-liter V8 packing 288 hp. Telltale signs included new bumpers, clear-lens headlights and restyled mirrors. In late 2003, the ML350 replaced the ML320, featuring a larger 3.5-liter 232-hp V6.

Mercedes was also first to market with a high-performance luxury SUV, offering the ML55 AMG from 2000-'03. Sold in limited numbers, this pricey ML had a 5.4-liter V8 good for 342 hp and 376 lb-ft of torque, along with a sport-tuned suspension.

User Reviews:

Showing 51 through 60 of 1,144.00
  • Exactly what I expected - 2008 Mercedes-Benz M-Class
    By -

    Its no RR Sport. Not as fun- but 27.4mpg hwy and between 20-22 overall. The gas mileage is great and less carbon emissions. Diesel engine noise is annoying. Porsche will win if they can combine sport and "green" in the new Cayenne!

  • EXCELLENT AUTOMOBILE FOR THE PRICE - 1999 Mercedes-Benz M-Class
    By -

    EXPERIENCE HAS BEEN EXCELLENT. ABSOLUTELY NO PROBLEMS WHATSOEVER. EXCELLENT HANDLING AND BRAKING.

  • Uberwagen - 2000 Mercedes-Benz M-Class
    By -

    This is two vehicles-in-one for our family. My wife loves using it for driving the kids around, shopping, whatever. She especially likes the on- the-spot braking. I love taking it on camping trips. It has tons of room for all our camping gear (family of 4) - especially when I shift the back seats forward to increase the cargo area. No other SUVs I looked at (at the time) had the same blend of cargo capacity, handling and ride. You do feel like you are driving a tall euro sedan - cornering is quite remarkable (due to ESP) for a vehicle so tall. We have had a few minor issues requiring dealer service but overall have been pleased with its reliability.

  • An brief unbiased review - 2012 Mercedes-Benz M-Class
    By -

    Pros: *Very nice fit and finish for the exterior and especially, the interior. *Smooth ride, quiet cabin, no vibration noises. *Excellent Harmon Kardon sound system *Good driver all around visibility. *Good head room and leg room. *High resolution command or navigation screen that maintains readability even with sunlight shining directly on it. *Quick and effective blindspot warning system(a must have option) *Bluetooth connectivity is easy for the use of phone and audio devices. Cons. *Average performance: engine works hard for acceleration, heavy car feel during quick maneuver. *Time consuming use of the MB command controller(address entry for navigation)

  • not as bad as they say - 2005 Mercedes-Benz M-Class
    By -

    this is my 2nd ML and if the fact that I bought it after owning a 99 doesnt tell you I think of them nothing will. Use it in my work in the deserts of Nevada and the mountains of Colorasdo. They have been nothing but exactly what one would expect from a Mercedes.

  • Gets better with age - 2002 Mercedes-Benz M-Class
    By -

    Initial experience during the first 4 years of ownership was mixed, in and out of the dealership for various warranty repairs this was offset by the MB loan cars and MB USA extending my warranty for another 4 years. So far, the truck has been trouble free for the last three years. I recommend using ceramic brake pads, it last twice as long. I will likely keep this truck until for a few more years.

  • MERCEDES M-350 SUV - 2003 Mercedes-Benz M-Class
    By -

    WE CERTAINLY LIKED BUYING THE VEHICLE AT RUSNAK. IT WAS A NON-STRESS EXPERIENCE. THEY WERE WILLING TO DEAL BELOW INVOICE. THE VEHICLE NEEDS A LITTLE MORE HEADROOM. I AM 6-4 AND IT IS A LITTLE DIFFICULT TO GET INTO THE VEHICLE. IT IS MY WIFES CAR AND SHE LOVES IT. IT HAS A LOT OF SAFETY FEATURES THAT SOLE US ON BUYING IT.

  • Help Me! - 2000 Mercedes-Benz M-Class
    By -

    Wow, I should have read these reviews before purchasing this car. Started problems after 2 years (when I brought it to Canada and it got daytime running lights). Last 3 months in the shop 5 times, for weeks on end (there now for new engine mounts (2 weeks & counting). Replaced: catalictic converter, engine discs, mass air flow sensor, rate sensor, ignition coil, alternator, etc. Battery went dead, towed in. Embarrassing! UNSAFE, I bought it for the safety & reliability! Has put me & my family in dangerous situations when it stalls!

  • Nice car, bad service = bad experience - 2006 Mercedes-Benz M-Class
    By -

    I have had my ML 350 for 6 months. In that time it has been in for service 5 times. When the car is not in the shop, it is a pleasure to drive, even in the 6 months of snow here in Alaska. If you are going to spend the money, make sure your dealership understands what "customer service" is. I failed to do so and now find myself wishing I had taken my money elsewhere.

  • A truly reliable fast Chariot - 2002 Mercedes-Benz M-Class
    By -

    I read some reviews about the ML55 stating that it drank too much gas and that there were little issues here and there. Initially I was hesitant but instinctively, I wanted to drive it to believe. My wife and I absolutely love the car. It is quick, reliable, sturdy, and a pleasure to drive, especially on the highway. It does not drink that much gas, only to the heavy footed driver. In fact, because of its weight, on the highway, once you build a speed and hold it, the car just cruises sipping on gas. The music is great and the stopping is excellent. No brake problems. We like it and its amazingly safe for the family.

Mercedes-Benz M-Class Reviews By Year:
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