4 Star Reviews for Mercedes-Benz M-Class

Overview & Reviews

Average Score

4.19/5 Average
1,144 Total Reviews
Model Overview:

While Mercedes-Benz will always be a quintessentially German automaker, its M-Class SUV has always been an American at heart. To begin with, it's built in Alabama and has been since it first burst onto the scene as one of the first luxury SUVs. The U.S. of A is also the M's primary market, as its sizable dimensions and mostly thirsty engines play much better in Frankfort, Kentucky, than they do back in Frankfurt, Germany.

Regardless of its origins, however, each generation of the Mercedes-Benz M-Class has been better than the last. This is especially true of the second generation, which replaced the original model that soldiered on through eight years of subpar reliability and build quality. As such, used shoppers are urged to consider the M-Class from 2006 and later. If you're interested in a newer model, however, the latest, third-generation M-Class is a subtle evolution of the previous one, upping the ante with even more power and features.

Although it's undeniably a solid choice for a midsize luxury SUV, there are many worthwhile and less expensive competitors in the premium SUV segment. As such, it's certainly worth a look around before you settle on this Germanic American.

Current Mercedes-Benz M-Class
The Mercedes-Benz M-Class midsize luxury SUV's exterior styling strikes a balance between traditional M-Class cues and the latest ones from the Mercedes-Benz line. As always with a Mercedes, however, it's the quality of construction and all-around feeling of solidity that make it stand out. Other key strengths include its diverse engine lineup, comfortable seating and excellent brakes. With only five seats, however, it's less family-friendly than some rivals that offer third-row seating, and its price can be considered quite expensive.

The current M-Class is available in four different trim levels defined by their engine: ML250 Bluetec, ML350, ML400 and ML63 AMG. All come with a seven-speed automatic and all-wheel drive ("4Matic") except for the ML350, which can be had with either rear- or all-wheel drive.

Under the hood, the ML250 Bluetec has a turbocharged 2.1-liter four-cylinder diesel with 200 horsepower and a healthy 369 pound-feet of torque. The ML350 comes with a 3.5-liter V6 that produces 302 hp and 273 lb-ft. The ML400 features a turbocharged 3.0-liter V6 that produces 329 hp and 354 lb-ft.

A beast apart from the rest of the lineup is the powerhouse ML63 AMG that boasts a turbocharged 5.5-liter V8 with 518 hp and 516 lb-ft. Output is even greater -- at 550 hp and 560 lb-ft – if you opt for the AMG Performance package. The ML63 AMG also includes active roll stabilization, sportier suspension and steering tuning, 20-inch wheels, stronger brakes and special interior trim.

All M-Class models come similarly equipped with standard items like a sunroof, a power liftgate, heated power front seats, the latest COMAND electronics interface, Bluetooth and an emergency communications system. Optional highlights include a panoramic sunroof, keyless ignition and entry and "multicontour" front seats with massage functions. The On/Off Road package is notable for its adaptive air suspension (that improves both ride and handling qualities) as well as its two-speed transfer case, six-mode terrain selector and underbody skid plates.

In reviews, we've been impressed by the Mercedes-Benz M-Class' brisk performance and strong brakes. Handling is confident enough around corners, but the electrically assisted steering is a little too light in effort and lacks the subtle feedback we've come to expect from Mercedes-Benz. Interior quality is excellent, as expected, though the more rounded dash design reminds us more of the distantly related Jeep Grand Cherokee in its appearance than its squared-off Mercedes siblings. Overall, the M-Class is solid choice for a luxury SUV, but as there's so much to choose from in this segment, taking a look at a few different competitors as well is a good idea.

Used Mercedes-Benz M-Class Models
The current third-generation Mercedes-Benz M-Class debuted for 2012. The following year brought the optional On/Off Road package (replacing the Dynamic Handling package) as well as the massage functions for the front seats.

Note that these M-Class models differed from today's lineup in terms of a few engine offerings. Specifically, compared to the current ML250 Bluetec, the 2012-'14 ML350 Bluetec had a more powerful but less fuel-efficient turbodiesel V6 with 240 hp and 455 lb-ft. Also available those first three years was the ML550 with its 4.7-liter turbocharged V8 good for 402 hp and 443 lb-ft.

The previous, second-generation M-Class was produced from 2006-'11. Though similar in appearance to the current model, this M-Class differs in its engine choices, hydraulic versus electric steering, slightly lower-quality interior, and electronics controls that were less user-friendly than those of its contemporary competitors.

This generation was introduced with only two trims. The ML350 came with a 3.5-liter 268-hp V6, while the ML500 was powered by a 5.0-liter 302-hp V8. Both came similarly equipped.

The next year saw two additional models join the line. The ML320 CDI featured a relatively fuel-efficient diesel engine (215 hp, 398 lb-ft of torque) that didn't have California emissions approval, while the performance-oriented ML63 AMG came with a 6.2-liter V8 good for 503 hp. It also included a number of other performance and handling upgrades.

The ML550 replaced the ML500 for '08, boasting a 5.5-liter V8 good for a much healthier 382 hp. The following year saw the advent of the 50-state-compliant and renamed ML320 Bluetec, along with a base rear-wheel-drive ML350. Every ML also received a face-lift front and rear and an available updated COMAND system with Bluetooth phone connectivity.

For '10, the diesel model became the ML350 Bluetec and received a smidge more torque, but the bigger news was the addition of the ML450 Hybrid. Featuring a gasoline-electric hybrid system co-developed with BMW and General Motors, this ML featured a 3.5-liter V6, a pair of electric motors and an advanced transmission for a total of 335 hp. It achieved 22 mpg combined, which is good, but the cheaper Bluetec managed 21.

In reviews, our editors found the second-generation M-Class imparted that feeling of impenetrable solidity one expects from Mercedes-Benz. With the optional air suspension, the ride quality was impressively supple. Behind the wheel, one will find plenty of room and excellent support from the premium multicontour seats, as well as superb cabin materials. Major downsides included fussy electronic controls, pokey acceleration with the V6 engine, and higher ownership costs than some other luxury SUVs.

The first-generation Mercedes M-Class debuted in 1998 with the ML320, which was motivated by a 3.2-liter V6 with 215 hp. More standard equipment was added in 1999, as well as a more powerful and luxurious V8-equipped ML430 model. Detail improvements in 2000 included an interior freshening and optional third-row seating on all M-Class models, and in 2001 the TeleAid emergency calling system became standard across the lineup. These early ML models suffered from extensive quality-control issues that often resulted in expensive repair bills, so we wouldn't recommend them as used-car purchases.

The Mercedes-Benz M-Class was reworked and improved in 2002 with the modification of more than 1,100 parts and the substitution of the ML500 for the previous ML430, now featuring a 5.0-liter V8 packing 288 hp. Telltale signs included new bumpers, clear-lens headlights and restyled mirrors. In late 2003, the ML350 replaced the ML320, featuring a larger 3.5-liter 232-hp V6.

Mercedes was also first to market with a high-performance luxury SUV, offering the ML55 AMG from 2000-'03. Sold in limited numbers, this pricey ML had a 5.4-liter V8 good for 342 hp and 376 lb-ft of torque, along with a sport-tuned suspension.

User Reviews:

Showing 81 through 90 of 1,144.00
  • Time To Trade - 1998 Mercedes-Benz M-Class
    By -

    After waiting a year to receive my ML I was thrilled to pick it up. The handling in bad road conditions is exceptional. The handling and ride are all I hoped for. Build quality is horrific. The original paint chipped in over 200 places on the hood, MB repainted the front end under warranty. Electrical problems persist. The trip computer has gone out, my wipers no longer work, the clock works intermittently. MB wants $145 to look at the wipers - no repair. The arrogance of the dealership is incredible as they make me wait 11 days to schedule an oil change.

  • Diesels are Great - 2007 Mercedes-Benz M-Class
    By -

    I have owned this CDI for 4 months and love it. It is a great engine... plenty of smooth, quite power. I routinely get 23 MPG around town and up to 28 on the highway. The transmission shifts a little "truck like", but does a great job of slowing the vehicle without brakes. The cruise control is excellent, hardly ever downshifting. The interior is very nice. My biggest complaint is the finicky Bluetooth adapter that does not work with many cell phones. Diesel service costs will be higher.

  • Great but not perfectly reliable - 1998 Mercedes-Benz M-Class
    By -

    This vehicle is great with the exception of subpar reliability. I bought it new after being on a list for a while, instead of an Expedition (~ same price). I cant think of an SUV currently on sale that I would rather own. It drives wonderfully, has an exceptionally smooth and quick shifting transmission, returns 18-24 mpg in varying conditions...Interior is very spacious and it tows a 4000 lb. boat without breaking a sweat while getting 16 or 17 mpg in the process!! The closest M-B dealership is fantastic.

  • Good Car But Sleazy Dealer at Barrier of Bellevue - 2012 Mercedes-Benz M-Class
    By -

    Handling is firm and precise. Acceleration is good. It feels as nimble as a mid-size sedan. In fact it can make much tighter U-turns than my old Lexus ES300. It is also very smooth and quiet. One downside is the fuel efficiency is not nearly as good as its labeled. I could get only 12 mpg in city and 17 mpg in city-highway combined. For potential buyers in the Seattle area, be aware of the dealer at Barrier of Bellevue. During my price negotiation the dealer quoted the Mercedes Conquest rebate amount for October as $1,000 while the actual amount was $2,000. He also hid the fact that people from my company would automatically qualify for a fleet discount of $3,000 from MSRP.

  • Decent Buy - 1999 Mercedes-Benz M-Class
    By -

    I bought this 1999 model in late 1998. I know the 1998 models and numberous problems. I have done 69K miles and have had the following warranty repairs. Transmission Control Module (Warranty) Driver Side Power Window Switch (Warranty) Alarm System (Warranty) Power Steering Hose (Recall) Auxulliary Cooling Fan Harness ( Out of Warranty: $400). Besides this I have done the regular maintenance, brakes, belts, etc. Overall it has been very reliable. I have never been stranded. I hear a lot of horror stories and sometimes think about trading it in. But since I have had no major problems, I dont want to start making new car payments and will probably keep it untill the first major problem.

  • Just the Beginning... I Hope - 2000 Mercedes-Benz M-Class
    By -

    We were shopping for a used SUV of far newer age but found this 2000 M-B ML430 really cheap at a small local used car lot. (The owner of the business has been in the same spot since 1987 and the entire community knows and respects him.) The ML430 had been sitting idle for about two years. It has some minor dings, a few rust spots from sitting under an old tree on his lot but was otherwise quite intact. Upon first test drive, we were immediately impressed. The only problem on day one was that it had 87 octane gas so we had to fill er up with some good stuff. It needed an oil change and the plugs (all 16 of them!) will be done be days end today. Contd

  • Stranded - 2008 Mercedes-Benz M-Class
    By -

    I have only had my ML350 for 1 year and the battery has died on me twice already. Here I am in a brand new Mercedes and I have to get a jump, how embarrasing. The second time the battery died I took it to the dealership and they said that the computer chip got wet some how. They want to charge me $900, but its not happening.

  • Call the dealer again! - 2006 Mercedes-Benz M-Class
    By -

    This vehicle is very comfortable. The navigation system could be improved a bit.Its difficult to enter information at times. In my first year I had to take it to the dealer 2 times, and now working on my third, for things like dying battery, non-operable cd changer and now the moon roof squeaks bad and does not always want to close all the way. I have not had any mechanical problems only small issues so it is all good. Some of the issues have been a hassle but I would and probably will buy another ML.

  • short lived affair - 2000 Mercedes-Benz M-Class
    By -

    I first saw this car in the movie jurassic park and said to myself: I must have one. I finally got one a few months back and today, I traded it in for a jaguar because I am concerned about the future reliability of the car. the passenger driver door lock needs replacement and I hear some funny noises coming from the steering mechanism. a plastic part in the back just cracked for no reason and even with the extended warranty I just dont want the hassle. my business parner has a 320 sedan and he is eager to dump it because mercedes benz got lost somewhere and their newer cars are just overpriced not the legends of yesterday.

  • Good but has hidden issues - 2011 Mercedes-Benz M-Class
    By -

    Purchased a used 2011 ML350 Bluetec with 65,000 miles for about $30,000 with taxes. Same day troubles began. Check engine came on and I opened a bar tab at the dealership. Local shop replaced the Nox sensor ($700) and said that there is a possibility of a bad valve body. Reset was performed with hope it doesnt come back but shortly after a 45 miles drive check engine came on. Only MB dealer can fix a valve body and they did for about $2,400. Took a 1000 miles road trip with no issues until 3 weeks later. Check engine again and new code P20BE1B, reductant heater performance, possible $1,200 fix. Mechanic reset the code and said to drive it and see if code comes back. To be continued...

Mercedes-Benz M-Class Reviews By Year:
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