4 Star Reviews for Mercedes-Benz M-Class

Overview & Reviews

Average Score

4.19/5 Average
1,144 Total Reviews
Model Overview:

While Mercedes-Benz will always be a quintessentially German automaker, its M-Class SUV has always been an American at heart. To begin with, it's built in Alabama and has been since it first burst onto the scene as one of the first luxury SUVs. The U.S. of A is also the M's primary market, as its sizable dimensions and mostly thirsty engines play much better in Frankfort, Kentucky, than they do back in Frankfurt, Germany.

Regardless of its origins, however, each generation of the Mercedes-Benz M-Class has been better than the last. This is especially true of the second generation, which replaced the original model that soldiered on through eight years of subpar reliability and build quality. As such, used shoppers are urged to consider the M-Class from 2006 and later. If you're interested in a newer model, however, the latest, third-generation M-Class is a subtle evolution of the previous one, upping the ante with even more power and features.

Although it's undeniably a solid choice for a midsize luxury SUV, there are many worthwhile and less expensive competitors in the premium SUV segment. As such, it's certainly worth a look around before you settle on this Germanic American.

Current Mercedes-Benz M-Class
The Mercedes-Benz M-Class midsize luxury SUV's exterior styling strikes a balance between traditional M-Class cues and the latest ones from the Mercedes-Benz line. As always with a Mercedes, however, it's the quality of construction and all-around feeling of solidity that make it stand out. Other key strengths include its diverse engine lineup, comfortable seating and excellent brakes. With only five seats, however, it's less family-friendly than some rivals that offer third-row seating, and its price can be considered quite expensive.

The current M-Class is available in four different trim levels defined by their engine: ML250 Bluetec, ML350, ML400 and ML63 AMG. All come with a seven-speed automatic and all-wheel drive ("4Matic") except for the ML350, which can be had with either rear- or all-wheel drive.

Under the hood, the ML250 Bluetec has a turbocharged 2.1-liter four-cylinder diesel with 200 horsepower and a healthy 369 pound-feet of torque. The ML350 comes with a 3.5-liter V6 that produces 302 hp and 273 lb-ft. The ML400 features a turbocharged 3.0-liter V6 that produces 329 hp and 354 lb-ft.

A beast apart from the rest of the lineup is the powerhouse ML63 AMG that boasts a turbocharged 5.5-liter V8 with 518 hp and 516 lb-ft. Output is even greater -- at 550 hp and 560 lb-ft – if you opt for the AMG Performance package. The ML63 AMG also includes active roll stabilization, sportier suspension and steering tuning, 20-inch wheels, stronger brakes and special interior trim.

All M-Class models come similarly equipped with standard items like a sunroof, a power liftgate, heated power front seats, the latest COMAND electronics interface, Bluetooth and an emergency communications system. Optional highlights include a panoramic sunroof, keyless ignition and entry and "multicontour" front seats with massage functions. The On/Off Road package is notable for its adaptive air suspension (that improves both ride and handling qualities) as well as its two-speed transfer case, six-mode terrain selector and underbody skid plates.

In reviews, we've been impressed by the Mercedes-Benz M-Class' brisk performance and strong brakes. Handling is confident enough around corners, but the electrically assisted steering is a little too light in effort and lacks the subtle feedback we've come to expect from Mercedes-Benz. Interior quality is excellent, as expected, though the more rounded dash design reminds us more of the distantly related Jeep Grand Cherokee in its appearance than its squared-off Mercedes siblings. Overall, the M-Class is solid choice for a luxury SUV, but as there's so much to choose from in this segment, taking a look at a few different competitors as well is a good idea.

Used Mercedes-Benz M-Class Models
The current third-generation Mercedes-Benz M-Class debuted for 2012. The following year brought the optional On/Off Road package (replacing the Dynamic Handling package) as well as the massage functions for the front seats.

Note that these M-Class models differed from today's lineup in terms of a few engine offerings. Specifically, compared to the current ML250 Bluetec, the 2012-'14 ML350 Bluetec had a more powerful but less fuel-efficient turbodiesel V6 with 240 hp and 455 lb-ft. Also available those first three years was the ML550 with its 4.7-liter turbocharged V8 good for 402 hp and 443 lb-ft.

The previous, second-generation M-Class was produced from 2006-'11. Though similar in appearance to the current model, this M-Class differs in its engine choices, hydraulic versus electric steering, slightly lower-quality interior, and electronics controls that were less user-friendly than those of its contemporary competitors.

This generation was introduced with only two trims. The ML350 came with a 3.5-liter 268-hp V6, while the ML500 was powered by a 5.0-liter 302-hp V8. Both came similarly equipped.

The next year saw two additional models join the line. The ML320 CDI featured a relatively fuel-efficient diesel engine (215 hp, 398 lb-ft of torque) that didn't have California emissions approval, while the performance-oriented ML63 AMG came with a 6.2-liter V8 good for 503 hp. It also included a number of other performance and handling upgrades.

The ML550 replaced the ML500 for '08, boasting a 5.5-liter V8 good for a much healthier 382 hp. The following year saw the advent of the 50-state-compliant and renamed ML320 Bluetec, along with a base rear-wheel-drive ML350. Every ML also received a face-lift front and rear and an available updated COMAND system with Bluetooth phone connectivity.

For '10, the diesel model became the ML350 Bluetec and received a smidge more torque, but the bigger news was the addition of the ML450 Hybrid. Featuring a gasoline-electric hybrid system co-developed with BMW and General Motors, this ML featured a 3.5-liter V6, a pair of electric motors and an advanced transmission for a total of 335 hp. It achieved 22 mpg combined, which is good, but the cheaper Bluetec managed 21.

In reviews, our editors found the second-generation M-Class imparted that feeling of impenetrable solidity one expects from Mercedes-Benz. With the optional air suspension, the ride quality was impressively supple. Behind the wheel, one will find plenty of room and excellent support from the premium multicontour seats, as well as superb cabin materials. Major downsides included fussy electronic controls, pokey acceleration with the V6 engine, and higher ownership costs than some other luxury SUVs.

The first-generation Mercedes M-Class debuted in 1998 with the ML320, which was motivated by a 3.2-liter V6 with 215 hp. More standard equipment was added in 1999, as well as a more powerful and luxurious V8-equipped ML430 model. Detail improvements in 2000 included an interior freshening and optional third-row seating on all M-Class models, and in 2001 the TeleAid emergency calling system became standard across the lineup. These early ML models suffered from extensive quality-control issues that often resulted in expensive repair bills, so we wouldn't recommend them as used-car purchases.

The Mercedes-Benz M-Class was reworked and improved in 2002 with the modification of more than 1,100 parts and the substitution of the ML500 for the previous ML430, now featuring a 5.0-liter V8 packing 288 hp. Telltale signs included new bumpers, clear-lens headlights and restyled mirrors. In late 2003, the ML350 replaced the ML320, featuring a larger 3.5-liter 232-hp V6.

Mercedes was also first to market with a high-performance luxury SUV, offering the ML55 AMG from 2000-'03. Sold in limited numbers, this pricey ML had a 5.4-liter V8 good for 342 hp and 376 lb-ft of torque, along with a sport-tuned suspension.

User Reviews:

Showing 41 through 50 of 1,144.00
  • ML 2002 review - 2002 Mercedes-Benz M-Class
    By -

    Great SUV. Goes absolutely anywhere. Never let me down. Only problem is quality of finish and quality of details. Some exterior trim finish is poor quality. Lovely, beefy SUV. Overall have loved this vehicle.

  • Poor navigation system in ML2013 - 2013 Mercedes-Benz M-Class
    By -

    I bought ML350 with Navigation system. My wife drives it. I spent some time to get familiar with its navigation system. It looks like the Navigation system is poorly designed, no touch screen and typing in address takes a long time, sucks ! (compared with 2005 Toyota Camry V6 XLEs navigation, Googles navigation, and my portable one, 2013 ML350 is the worst). Sure, it gots voice command control, but it is not as easy as inputing addresses, which is what I expected about vioce control.

  • Great mileage & looks but - 2010 Mercedes-Benz M-Class
    By -

    The mileage is stunning for a car of this size; were getting about 500+ miles per tank, and thats mostly city driving. The car looks great, too. BUT, the COMMAND system (nav, radio, phone) is pretty AWFUL. Our Acuras nav system is far more pleasing and 100% more intuitive. Even the nav voice is annoying.

  • Not very happy - 2006 Mercedes-Benz M-Class
    By -

    The vehicle exterior appearance looks impressive and thats why I bought it. Unfortunately when I picked up the vehicle it had a problem with the transmission one week later. The transmission bucks going down to 1st gear when you slow down. Had it in 3 times to be serviced and it is still not perfect. They cant seem to get it right. The interior has a nice layout. The other shortfalls are: lack of cigarette lighters in the front seat area, the leather is not very good quality, the back window does not open up. Good qualities: Nice navigation system, good legroom and headroom in the front seat area, lots of compliments on the appearance.

  • The #1 HONEST Turbo Diesel Review - 2010 Mercedes-Benz M-Class
    By -

    We live in the hills and noticed right away the ride is more stiff this year, making it safer on curvy roads. This is a Diesel that gets up and goes, not sluggish like diesels of the past. My wife and I enjoy being in this SUV, to us the interior looks elegant. You want safety?--Get this SUV - you WILL feel safer. A/C and Heating works excellent - keeping steady temperatures. BE SURE TO GET BLACK FLOOR MATS - other colors will get dirty and look terrible very soon. We are averaging 24 Miles Per Gallon of Diesel (city and highway combined)- that is great for such a big SUV! It got more noisy after about 500 miles for some reason.

  • ML320 - 2002 Mercedes-Benz M-Class
    By -

    Poor dealer service. Dealrs dont treat this vehicle/ customers the same as they do for their cars.

  • Probably not worth the investment - 2008 Mercedes-Benz M-Class
    By -

    I bought this car new in October 2007. I have general dislikes about this vehicle and the cost of ownership. First, the SUV has 37k miles on it and I am on my 3rd set of tires at $1100 per set (including mounting and balancing). MBUSA says its due to the weight of the vehicle and that the tires available are soft (whatever you do DO NOT buy Continental 4X4 contacts for this car). Second, there are many, many little things that for a MB are un acceptable like, front defroster only has one setting, which is high, then you need to play the on/off game with it when the windows fog up, the radio does not display the song or artist, the alarm makes no audio sound to indicate it is alarmed, ect

  • Consumer - 2001 Mercedes-Benz M-Class
    By -

    My vehicle was purchased after market. I thought that I inspected the vehicle well but found out later that the vehicle had a little defect. The aligment was set so off that the interior of its both rear tires worn out. The vehicle had only 9,500 miles on it even though the previous owner owned it for 18 months already. Its was so clean and drive pretty much normal, nobody would suspect something like that would happened, only a visual inspection under the vehicle would show.

  • pretty disappointing - 2000 Mercedes-Benz M-Class
    By -

    My rating number does not tell the full story. My wife and I love the truck for all that is Mercedes. We both agree though that the build quality is poor. Sure all the stuff is fixed under warranty, but going to the dealership every month and a half gets old. I should have known what I was in for when the door broke on delivery. Failed window switches, radio glitches, hoses that develop holes - in addition to shoddy work at the dealer. Cant say I would buy one again, and in fact, are shopping to trade it in on something else. Really thought I would get something more for a $500 a month payment.

  • Not a bad car - 2006 Mercedes-Benz M-Class
    By -

    Bought this car new, and have no problems other than replacing brake lights and the fuel filter ($3000+). Ive 118000+ miles and have no serious complaints other than shoddy switchgear (sunroof switch is broken). Roomy, decent gas milage (23mpg+) and fully-featured, this I believe is my perfect car. However, the 8-quart oil requirement makes for expensive oil changes when using synthetic ($100+).

Mercedes-Benz M-Class Reviews By Year:
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