2 Star Reviews for 2004 Kia Sorento

Overview & Reviews

Average Score

4.49/5 Average
435 Total Reviews
This Year's Model Updates:

The LX model is now available with a sport package that includes a new five-speed manual transmission, side step bars, Michelin tires, alloy wheels, roof rack, leather-wrapped steering wheel and keyless entry. A two-tone gray interior color scheme is also new, and metallic interior accents replace last year's wood grain accents.

Pros:
  • Great value, long list of standard features, solid construction, true off-road capability, lengthy warranty coverage.
Cons:
  • Mediocre fuel economy, harsh ride over sharp impacts.

User Reviews:

Showing 1 through 10 of 435.00
  • I wish I never bought a used KIA! - 2004 Kia Sorento
    By -

    Well from the get go I was excited. I loved the outside and my two little boys under 3 wouldnt really mess up a used car and me care as much so it worked out due to the room also of an SUV. So I should have known while buying it the were replacing the timing belt not to get it I have had my drive shaft messed up and falling out along with the carrier bearings (sp.). Now my reservoir is cracked and being replaced and also my head gaskets are blown. I have had no heater and no air sometimes. It has stranded me and 3 kids and one adult in the middle of the road. They have no customer service at all and every time you call its someone new because they can keep their employees. No kia for me!!!!

  • WARRANTY NEVER HONORED - 2004 Kia Sorento
    By -

    The vehicle ran great during our test drive, then down hill battle since! We paid cash for the car, over $26K! have spent in excess of $5K that the "warranty" didnt cover...the problems with gas,[do not appreciate the 12 to 15 mpg], the heater or the air conditioner never has worked properly, stalls whenever without warning, all of the mechanics at the "certified" dealerships tell us, "oh, that part[s] is not covered, but you do need another $600.=/- check up!I want a civil action lawsuit brought against these thieves....help me get an attorney to take on the scammers, please. The dealerships and their mechanics are all at fault, the booklet the vehicle came with is extremely misleading!

  • caveat emptor - 2004 Kia Sorento
    By -

    dont be fooled by the "rating" for this vehicle. most posts prior to 2007 are positive. after that, a precipitous fall off in satisfaction. intoxication from "new car smell, "i love yous" and chocolates (in the form of warranty promises from Kia) subside. after the romance, sobriety sets in. the love in the relationship gets tested. and when the $$$ strain hits the relationship, your lover (Kia) tells you to no longer believe in their commitment to the relationship. ("sorry about misleading you" , they exclaim, as they refuse to honor their vows (warranty coverage). Best get a divorce from this loser. Hope you had a pre-nup.

  • Piece of Junk - 2004 Kia Sorento
    By -

    I have the 2004 Kia Sorento and nothing but a piece of junk! Every since I bought it has been nothing but a headache and not minor things major costly items.. water pump, the ignition fried and would start BY ITS SELF!! The relay box went bad, all the belts had to be replaced and now the mechanic at my near by kia dealership says the timing chain is going bad and the car will be ruined if not fixed! The headlight and tail lights go out every other month. Kias are pieces of crap and I will never buy another if you are looking into buying this vehicle please dont save your time and money! ohh by the way my vehicle only has 81,000 miles on it and still falling apart!

  • Poor - 2004 Kia Sorento
    By -

    I am very unhappy with my 2004 Kia Sorento First the water overflow tank went bad, both sides of the front end had to be replaced, multiple sensors. the head lights and tails lights continually go out. We have had to get the air charge the last 3 years and now it doesnt work at all and I still owe 3 months worth. Cant wait to be done with this lemon!

  • Please Buyer Beware - 2004 Kia Sorento
    By -

    I foolishly purchased a 2004 Kia Sorento EX, in 2009, to date I have replaced the following, Crankshaft, rings, bearings, head qasket, radiator, oil pump. At a tune of 5300.00, at that time is how much I owed to pay it off. I now have a burning smell and smoke every morning that I drive it..No mechanic knows why it occurs, Also have the lights to be replaced rear and front, at least 6 times, my dash lights do not come on at all. Then the paint is chipping off of the hood. If the car stays running, its semi-reliable . If there is another two grand I have to put in this car. I will be buying a new one...A Ford.

  • BEWARE!!! This is a tempting trap! - 2004 Kia Sorento
    By -

    We have had nothing but PROBLEMS with our Kia Sorento! We bought brand new. At 3000 miles the trans. froze on an offramp, we had it towed but they "could not duplicate the problem and did nothing". At 12000 miles, the transmission went out on me. The dealership did not want to pay for rental while they fixed, I contacted BBB and they did. They replaced transmission. They also fixed the back armrest that broke after a WEEK of owning. I spoke with a car insurance agent she said she had a Sorento too and the first week she had it her fuel pump went out, then her suspension! She got a lawyer because they didnt want to fix it, now her trans. is going out too. My suggestion, pass this by!

  • Glad to be rid of it! - 2004 Kia Sorento
    By -

    I had nothing but problems from the time I bought my Kia brand new. Crack in the drive shaft with less than 300 miles on it a month after I bought it. Constant electrical problems that the dealer couldnt fix: brake lights out every 3 months, headlights out every 6 months. Both headlights blew out at the same time once! $400+ to replace sensors, including throttle and airbag, which warranty had just expired (conveniently). Bad catalytic converter, which went bad 2K miles after warranty expired. This is the WORST purchase of my life. The only reason I didnt get rid of it sooner was because I was STUCK with it: they depreciate too fast you cant trade them in. PLANNED OBSOLESCENCE @ its best!

  • Do not buy! - 2004 Kia Sorento
    By -

    I loved my Kia at first. It was a great size..it drove smooth. Then after only 2 months a part broke which was fortunately being recalled. Now not even a year later it overheated and the crank shaft broke. will be 5-7 thousand dollars to fix. Paid cash for the car and now Im out 6200. Cant even trade it in. If you have these problems tell them to look at the coolant leak before they fix anything else. Thats where the major problem comes from. Once it starts overheating its over. Thanks for nothing Kia.

  • Unhappy - 2004 Kia Sorento
    By -

    Driving is great, purchased because of the factory warranty. When engine failed Kia failed to honor the warranty.

Kia Sorento Reviews By Year:
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