4 Star Reviews for 2009 Ford Flex

Overview & Reviews

Average Score

4.51/5 Average
187 Total Reviews
This Year's Model Updates:

Making its debut for 2009, the Ford Flex crossover wagon boasts eye-catching styling and room for seven full-size adults.

Pros:
  • Genuine seven-passenger accommodations, high-quality interior materials, unique styling, optional all-wheel drive, availability of Sync multimedia interface.
Cons:

User Reviews:

Showing 1 through 10 of 187.00
  • No Support From Ford - 2009 Ford Flex
    By -

    We purchased this new in 2009 and overall have been please with the vehicle. However, I had to rate build quality and reliability low here due to the following: at about 30K (warranty) it needed a new front hub & bearing at 44K it then needed a right rear caliper ($500). We were very disappointed that the dealer would not contact Ford about what they could do about the caliper (I currently also have 2 GM vehicles with well over 100K miles on them with original hubs and calipers!). The dealer had the nerve to tell me that he had a concern about using aftermarket calipers... I just looked at him and said "really, right now I have to pay $500 to fix a Ford OEM caliper!" Going back to GM!

  • Sticker shock - 2009 Ford Flex
    By -

    In general my 2009 Ford Flex has been a very enjoyable car, Ive almost 50,000 miles on it other than the center console latch breaking in the first year its been a good car. Last month I had noticed two of the panels between the doors was loose. These are about the size of a bumper sticker and run vertically between the doors. The dealer said it would be $198 for each panel. Last week one of them flew off the car and I realized they are basically stickers. The plastic panels are held on with foam tape whose glue is now failing. I cant believe Ford is charging $198 for what are glorified stickers! My car was always hand washed, garaged and Seattle is a mild climate. Anyone else see this

  • 2009 Flex Brake problems - 2009 Ford Flex
    By -

    I was happy with the ride and feel until I hit 20K, and noticed a momentary grinding when I applied the brakes. Sometimes a gaslike smell was noticed after breaking. Quite a bit of black dust seemed to accumulate on the two rear wheels. At 25K a periodic squeal was noticed but the Ford dealer inspected and said the brakes were "good". At 29.5K the brakes made a grinding sound and were visably scored (rear left). My Ford Dealer said that "it wasnt a Ford problem because he didnt have a service bulletin that dealt with this problem!". Rather than have him repair with duplicate Ford parts, I took the car to a Goodrich dealer for new rear rotors and new upgraded pads.

  • Love the ride but the brakes... - 2009 Ford Flex
    By -

    I have 52k on the car and the rear brakes are having to be worked on again. They are telling me that it is the "elements", if Michigan driving is a problem for the brakes on this car they may have a few problems to work out! The rear parking sensor has stopped working, and is not covered under warranty, too many blind spots for this short girl to try and navigate blindly!Love the ride and comfort of the car but i think i will have to move on from my first and probably last ford vehicle.

  • 09 Ltd had it 1 1/2 yrs starting to act like a lemon - 2009 Ford Flex
    By -

    i LOVE this cars comfort, style, buttons & cup holders where you need them.. ford always does a great job w/ that.. BUT UNDER THE HOOD.. not so much.. :( after the last 2 fords (tauras & CV) i SWORE no more.. but loved the flex.. however its true colors are showing.. @25K already needed new tires, @30K newed brake & lifetime rotors replaced!?? 46K a/c is going out..WHAT?!! let me stress..we take it to the dealer & dont drive our cars hard, get regular oil changes, rotations, etc. my toyota scion has 100K & only needed 1 set of tires & brakes @50K.. and NEVER needed anything else NOTHING!!! come on ford america, we can do better!

  • Brakes TSB - 2009 Ford Flex
    By -

    All you guys having the brakes problems, if your car is still under warranty there is a few TSBs out there to fix the issue. They did it to ours about 3500 miles ago and have no issues since. We love the car, got it used with just over 8,000 miles on it, had the brake issue took it in and was fixed and havent had any issues at all since. Its a great family car and all the room is great for moving large items too.

  • Ongoing brake problems - 2009 Ford Flex
    By -

    In one year Ford has tried to fix brakes 7 times to no avail. The make grinding and rubbing noises when applied. Locked up one time on my wife. This problem is also present in Lincoln and Ford models because they all share the same brakes according to service manager .

  • Bad deal - 2009 Ford Flex
    By -

    I bought the Managers Special with 4500 miles on it. Within 2 weeks the engine light went on. I have been back 4x and they hope they get it right this time. Right Caliper/breaks had to be changed. Gears rub between 3th and 4th, knocking in engine? No real good explanations they just keep blaming on modules and sensors. OH and the drivers seat making noises, they order parts, but are missing some. Have to bring it back again? OH car was in for service at 2300 miles when the Manager had it ( at least 2-3 x)!

  • So far, pretty good - 2009 Ford Flex
    By -

    First of all this is THE quietest vehicle I have owned. Second, very very comfortable. We could drive all day without any discomfort. Mileage is pretty good, not great but its a heavy beast so that is to be expected. The Sync and other toys in the Flex make it that much better. Now, the brakes. Like every other person here I too am having both grinding AND squealing. Going to the dealership tomorrow to try for a fix. I hope I dont have to return so often (like others here) that I start ot get upset with the Flex. Overall, so far, I love it.

  • Cant drive with the windows open - 2009 Ford Flex
    By -

    Love my FLEX, this car is great! I had a few issues that they had to change brakes, pads, rotors but that is all worked out. The center console is a little dark as well as the key-hole in the steering column. My BIGGEST complaint is that I cant drive with my windows open because you get a very annoying sound that is loud and hurts your ears. I tried my windows in different positions and no help! I had this on my vette but they came up with a solution.

Ford Flex Reviews By Year:
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