Overview & Reviews

Making its debut for 2009, the Ford Flex crossover wagon boasts eye-catching styling and room for seven full-size adults.

• Genuine seven-passenger accommodations, high-quality interior materials, unique styling, optional all-wheel drive, availability of Sync multimedia interface.

User Reviews:

Showing 1 through 10 of 187.00

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  0 Miles to "E" with a 1/4 tank - 2009 Ford Flex
  By designqueen83 - March 22 - 12:28 pm

  I have had my Flex since August of 2010. I have put on 78k miles total. With in the first winter I had 1/4 of a tank of gas and the reader told me there were 60 miles to E. I was in good shape to get to work then get gas at lunch. My car dinged, read 0 miles to E and then shut down. This has happened a few times since and the dealership cant pin point the problem. They have even made it die the same way too (b/c they didnt believe me). Now I am left with a solution of dont drive it under 1/4 tank and dont get down to 90 miles to E. Seriously? Is anyone else having this problem? I am the second owner and the first time it happened was at 30k. Senders have been replaced and other parts.

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  Ford Does Not Support - 2009 Ford Flex
  By jstaples15 - December 28 - 7:15 pm

  I have a 2009 Ford Flex that was involved in an accident with a deer. According to the repair shop, there is a necessary part that is needed on the vehicle, P/N 8A8Z16138A, that is not in production and not available anywhere in the US. I contacted Ford Motor Co. several times and they have informed me that they have no planned date for production, due to tooling issues. Their stand on the issue is that it is not their problem. I have exhausted all contacts and Ford has no answer when my car may be drivable again.

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  POS - 2009 Ford Flex
  By btcadams - December 19 - 3:49 pm

  My wife and I drove numerous cars before deciding to purchase our 1st and last Ford vehicle. At first it seemed to be the answer to all of our needs. We purchased this car new in NOV 08. Within 6mnths,we had to take the car in to have the "sync" systems wiring harness replaced 4 times and the touch screen once! Within 16k miles (2 years) we had to replace the front rotors and brakes. And now just 11 months and 10k miles later, we now need to replace the front rotors again, the rear brakes and the rear rotors! Ford Corporate was of no help for this non-warranty item stating "normal/routine maintenance". Not to mention the horrible screeching sound that comes from the brakes, also "normal"

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  Loved it and now would like it to stay out of the shop.... - 2009 Ford Flex
  By stew2730 - April 23 - 7:52 pm

  Totally disappointed, I have previously posted two very flattering reviews of this car and now need to retract those as well as apologize to all who stopped me and asked me about this car. Have had my Flex for 2 1/2 years and have put 45k miles on it. About 10 days ago it began running hot, ended up being in the shop for almost 9 days. Have had the car back for 8 days and it started running hot in traffic on our way to dinner tonight. We had to park the car and hope it will still be there Monday so we can have it towed to yet another dealership! Going back to a Japanese car after this!

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  Great at first, Then just plain aggervating. - 2009 Ford Flex
  By big_d1 - January 12 - 7:39 pm

  Tons of room, decent power and very comfy. With about 100 miles the Sync system stopped working 4 trips back to the dealer until figured out. 8K The Rack & Pinion went bad and the car spent 3 days in the shop getting repaired. 10K terrible odor from under the dash (dealer couldnt replicate). 14K SMOKE from under the dash, took it straight to the dealer "we saw the smoke but couldnt find a problem" 16.5K Car lost all electrical power (incl PS/PB) with my wife driving So she pulled to the side of the road and it got towed to the dealer. If they tell me there is nothing wrong, Im getting a Venza.

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  Be careful of Stability control - 2009 Ford Flex
  By Todd - November 16 - 2:00 am

  The design and concept of this car is great. Unfortunately I have had to sell it over safety concerns. The cars stability control engages for no apparent reason and brings the car to a sudden halt. No one appears to be wiling to address the issue. I would be careful of a family based car that is potentially unpredictable.

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  Review - 2009 Ford Flex
  By Bella - August 24 - 2:27 pm

  My flex is very comfortable, plenty of room for my family of five. The third row seat can fit adults. The internal voice activated communication system is great. What I dont like is that there are a lot of blind spots I have difficulty seeing past the support post on the passenger side. We have had the car for about a year now and I am starting to notice that there are whistling sounds when I drive and the breaks are squealing, which the dealership cannot replicate so they haven’t fixed it. If I had it to do over Im not sure if I would buy a flex again.

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  Really Bummed - 2009 Ford Flex
  By Brent Dyer - April 12 - 11:39 pm

  So lets start with the brakes. Horrible brake sound when backing up. Grinding noise in the front. I took it in and they said I have to pay after 15k miles. Then the second time I took it in they said that the brakes were dirty. Horrible wind noise. Have major trans problems. Revs up to 6k rpm and I have to pull over and stop. (no, I did not touch the shifter). Took it in and they said nothing is wrong. I am taking it in again tomorrow for the 4th time in 5 months. I am tired of this and I dont have time to deal with this anymore. I am just going to be told that there is nothing wrong. Is anybody listening? I am very frustrated and no longer feel safe

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  Disappointed - 2009 Ford Flex
  By jks - February 27 - 1:52 pm

  After a year of Flex ownership, its not quite the vehicle I expected in quality. I am having front brake issues (severe grinding) which I understand is common with this vehicle. Plastic interior trim pieces falling off. Exterior plastic pillar piece coming off - its attached with double sided tape. And the gas mileage rarely gets above 21 mpg on the highway. Dont get duped by the advertised 24 mpg.

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  Piece of junk - 2009 Ford Flex
  By tim - February 9 - 4:59 pm

  Nothing but problems needed new heater core 2 mths. after purchase transmission needed rebuild after 13 months replaced rear sensors 5 times drivers door mirror needed to be re- attached wheel bearing on right front needed replacement very poor gas mileage.Can hardly wait to get rid of this clunker.