Overview & Reviews
The supercharged Impala SS joins the lineup for 2004. Besides offering 240 horsepower, the SS features a tightened suspension to allow it to take corners with a bit more gusto. Base and LS models have redesigned bench and bucket seats, and a sport appearance package is now available on the base sedan.
- Six-passenger seating availability, good crash test scores, torquey V6 engines.
- Vague steering, soggy suspension on base and LS models, low-buck interior.
User Reviews:
Showing 1 through 10 of 283.00-
GM needs to do better - 2004 Chevrolet Impala
By craig dickinson - June 8 - 9:07 amOwned the vehicle for 4 years. Bought it with 29,000 miles on it traded it at 90,000 miles. Great 1st two years of ownership. Comfortable back seat, great on long trips, liked the exterior styling. Interior did not hold up. Seat material started looking like an old sweater, paint on interior controls faded away, front seats squeaked endlessly etc. Started getting nickeled and dimed with 150-250 dollar repairs around 70,000 miles tranny went out at 90k. Bottom line, the car seemed to age very poorly. Would not recommend it as a used car purchase.
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Impala - 2004 Chevrolet Impala
By Phil - March 20 - 9:28 pmWe had purchased new in 2004, On the most part I like my Impala. Drives on the highway very well. The interior could be better designed IE:parts used fill cheap, Cup holders are on the arm rest in between driver and front passenger placing a cup of coffee is very awkward, Interior lighting is not placed to help you see, Map lights are built into the mirror and you have to lean forward to see the map. The radio has problems with the reception, I am told it is because of the back window defroster. The suspension could have been better designed We are on our third set of tires, Second set of rotors front and back, Replaced the heater blower, Alignment each time the tires were changed.
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Chevy Needs to Prove they Build Quality - 2004 Chevrolet Impala
By Jennsavage - February 1 - 12:51 pmI purchased this car about 4 years ago. It had about 35k on it and I purchased an extended warranty for another 35k. I have a black one and the paint job is really cheap looking. IF you have tinted windows, you cant get good reception from the AM radio. After owning the vehicle 1 year we had to replace the radiator, fortunately it was covered under the warranty I had purchased, otherwise that would have cost an about $1500.00 to fix. I can hear a clunk in the steering column, which might be a lose linkage somewhere, but disconcerting. The vehicle and plummeted in value since I purchased it.
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P.O.S. 04 Impala - 2004 Chevrolet Impala
By Notta GM fan - December 29 - 6:46 amGot it used w/24k on it. Since I have had it I replaced two wheel hubs ($400 each), replaced instrument cluster assembly ($500... gas gauge had stopped working), replaced two heater cores ($900 each), replaced heater control head so the heat could actually get out the vents ($500), ABS light coming on ($1000), replaced steering shaft (warranty), ETC!!
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Horrible - 2004 Chevrolet Impala
By Never Again - October 29 - 11:21 amI bought this car in 2004 new with maybe 500-1000 miles on it. They had to replace the dashboard, carpet, starter and thermostat while it was still under warranty. Now that it is not and I own it, it is falling apart. I have just replaced the thermostat and now they are saying it may need a new radiator.
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No More GM`S - 2004 Chevrolet Impala
By No More GM`S - August 20 - 11:39 amBought the car new. 3000 miles ac compressor froze. 2 steering racks replaced before 55,000 miles. Manifold gasket let go at 60,000 miles. Speedometer sometimes will not work9 (no safety issue here). Now the transmission will occassionally slip when taking off.
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JUNK - 2004 Chevrolet Impala
By Kyle - August 19 - 4:46 pm04 impala LS/3.8L/90k miles. CClunking in steering wheel, ABS/traction control lights coming on at random, ABS pump coming on at random, cruise control malfunction, loud whining when I turn. I replaced all rotors and brakes, replaced struts, new tires replaced front wheel hubs, alternator, "greased intermediate steering shaft" and aligned wheels. Car still has a slight shake when I drive, still getting the ABS/TC light, ABS pump still engages AND still a light occaisional clunk in the steering column. even went back myself with a multi meter to check each hub individually to see if a sensor failed and check for bad wiring. Checked out OK. I found the problem. All substandard components.
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Disappointed Owner - 2004 Chevrolet Impala
By Drew - March 1 - 4:43 pmI purchased my 04 Impala brand new and the first year of owning the vehicle I thought it was the best car I ever owned. Year 2 I had to replace the speedometer and the radio, year 3 tie rod, rear hub assembly. Year 4 I had to replace the water pump, rebuild the transmission, and now I am having issues with the coolant system! All in all a major disappointed with GM products, especially a vehicle with a $26,000 sticker price! This is my second Impala, as I had one in 2003 that was wrecked, and I thought this car would last 10 years with no troubles! Boy was I surprised!!!! Chevrolet you need to get it together or Ill have to consider buying a Toyota or Nissan!
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a car - 2004 Chevrolet Impala
By big moma - June 10 - 2:00 amthe leg room sucks in the front of the car, rides comfortable, fair on gas.......
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Poor Quality Impala - 2004 Chevrolet Impala
By Jerrys Impala - December 6 - 2:51 amThis is our first new car and it has been a horrible car. The motor burned oil for the 1st 10,000 miles when the dealer finally agreed to fix it. The service writers just laugh when the car comes in. GM has even given it an extended warranty because of all the problems. The car is great to drive with all the options when it is holding together. The car was getting 31mpg hwy when they reflashed the computer and now it gets 24mpg and the dealer says that is OK. I am now selling the car. Impalas are great cars. But I wont buy GM for a while until GM and their dealers get it together.
