4 Star Reviews for 2003 Chevrolet Impala

Overview & Reviews

Average Score

4.63/5 Average
210 Total Reviews
This Year's Model Updates:

There are only minor upgrades in store for the 2003 Impala. New options include a side airbag for the driver and XM Satellite Radio. Remote keyless entry is now standard and four new exterior colors are available. Both base and LS models get new wheel designs.

Pros:
  • Six-passenger seating availability, good crash test scores, torquey V6 engines.
Cons:
  • Vague steering, soggy suspension, low-buck interior.

User Reviews:

Showing 21 through 30 of 210.00
  • Bills Imp. - 2003 Chevrolet Impala
    By -

    Owning my Impala for only One month its really to soon to give a accurate rating but so far I am very pleased with all thereis to report

  • Great Car - 2003 Chevrolet Impala
    By -

    This car has been great. It is comfortable reliable and gets great gas mileage for car of its size. One thing that has not been so great. It seems to have brake repair issue. I have not done this much work on brakes for any car that I have owned.

  • Nice car poor service -design flaws? - 2003 Chevrolet Impala
    By -

    Have LS. Fun Car to drive, great pickup and good milage. Buying experience painless. Service is an issue. Contes service departments response to issues : It bottoms out going up or down ramps even at slowest speeds (5mph) ..told thats normal! If I stop and immediately start Impalas engine turns several times and theres a delay in dash lights coming on, told they didnt find anything wrong! Occasional hesitation under acceleration, they couldnt find anything wrong! Trunk popped with keyfob doesnt open all the way and hard to close..you guessed it.."normal". Moisture inside right headlamp, replaced headlamp and..still moisture.Too bad..nice car otherwise.

  • Great Family Sedan, Cheap Mechanics - 2003 Chevrolet Impala
    By -

    Bought this Impala new. Now has 81,000 miles. Best family sedan out. Have 3 children and all fit comfortably in backseat with plenty of luggage space. Great gas mileage and comfortable for long trips. Adequate acceleration, braking and handling. Mechanically, apparently cost accountants undercut engineering, hurting Chevys reputation. Twice had to have steering shaft repacked with lube since steering column felt "loose". At 80,000 miles intake gasket gave out leaking antifreeze, costing $700 to repair. My 1st car was a 65 Corvair with 44,000 miles. Gaskets leaked oil. Replaced them with better quality and car lasted 100,000 more miles with no leaks when I sold it. When will Chevy learn?

  • Reliable at best - 2003 Chevrolet Impala
    By -

    After 4 months of ownership my wife noticed a whistle upon acceleration. I was told by the dealership that it is air passing over a hole in the throttle body. Throttle body replaced and problem persists. Contacted GM customer service and they told me it is not a mechanical defect and that "if its not broke, dont fix it". My dealership stated they would keep me up to date on possible recalls related to this issue but after two months of phone calls they no longer call. This whistle is simply not acceptable for a $26,000 vehicle and GM wonders why customers are choosing foreign vehicles with better build quality. Interior plastic looks and feels cheap. I would not buy another one.

  • Great looks, lots of power, so-so feeling - 2003 Chevrolet Impala
    By -

    I love the look of this car. It may be the best looking car I have ever owned. Plenty of power from the 3800 v- 6, but lesser gas mileage than the other 3800s I have owned. The leather seats are hard, non-breathing and somewhat uncomfortable. The car seems excessively noisy to me. The dealer replaced a catalytic converter, and I had some suspension work done. There is a whine, I believe in the power steering, but the dealer cant hear it. That may be because it is still covered by a GM extented warranty. I do not think I would buy anymore Chevrolets due to what I perceive as a lack of production quality and long-term durability. My similar (W chassis) Olds Intrigue was better and more reliable

  • good - 2003 Chevrolet Impala
    By -

    very good car. the only thing that i dont like about it is there is no child safty latch on the back door. other wise for short I LIKE IT. THE DEALER MADE MY SALE VERY EASY NO HASSLE.

  • Six Months In - Glad to have it! - 2003 Chevrolet Impala
    By -

    We purchased this 2003 Impala pre-owned in April. The fuel economy is impressive, particularly on long drives out of state. The spaceous cabin and trunk are a plus with the kids. Its nice to be able to drive something sensible yet sporty, and not have to drive a minivan! Im fine with the build quality. Others forget that more impressive builds = more money on the sticker. Its a car! And since all cars depreciate and break, I dont want to pay more than I should.

  • A GOOD CAR - 2003 Chevrolet Impala
    By -

    Have had this car for 5 months. I have owned many cars, but this one seems to be the best so far. It handles great, fuel milege is great. The dealer has treated me great, unusuall for my experience with new cars. I shopped around before buying and chose the empala for open road performance. Fun to drive, the only problem I do have is backing up the car, the design of the body causes low rear visibility. It takes getting use to.

  • Under-rated ride - 2003 Chevrolet Impala
    By -

    Overall great experience. Wanted lots of interior and trunk room, w/o spending too much. Great gas mileage (30 mpg highway @70 not uncommon). Sure its no Acura, Audi, etc. but I have gotten used to the many "extras" this car has that many do not at thousands more (auto headlamps, tire pressure sensors, rearview mirror auto tint, daytime running lights, delayed power after ignition off, etc.). It doesnt feel quite as "polished" as some foreign brands, yet I feel like it goes out of its way to take care of me. Brake rotors needed machined around 25,000 mi., and two steering wheel switches were replaced due to plastic flaking off. Really the only problems.

Chevrolet Impala Reviews By Year:
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