Herb Chambers Toyota of Auburn in Auburn, MA

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"Bought A New Car"


User

from Southbridge ma

Recommended? Yes

Purchased? Yes


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Our sales girl Heather was awesome! That was the first and only stop we made. We bought a 2017 Toyota RAV 4. Thesales people were so helpful and fonice got us the price range and payments that we were comfortable with

"Toyota Rav 4 Xle"


Business Owner

from Millbury, Ma

Recommended? Yes

Purchased? Yes

10-03-2017


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I want to Thank Fouad Farris for great customer service and answering all my question on My new Toyota Rave 4. The buying was no pressure they made me feel comfortable and explain all the options to me. So Thank You very much for great service. Sincerely Patricia Connolly

Response from Herb Chambers Toyota of Auburn:

Thank you so much, Patricia! Im so pleased to learn that your visit here was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Dan Bortolussi, General Manager

"Toyota Rave 4"


User

from Auburn Mass

Recommended? Yes

Purchased? Yes


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I want to Thank Fouad Farris for great customer service and answering all my question on My new Toyota Rave 4. The buying was no pressure they made me feel comfortable and explain all the options to me. So Thank You very much for great service. Sincerely Patricia Connolly

"Great Experience!!!"


User

from Millbury, MA

Recommended? Yes

Purchased? Yes


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Roger & Toni did an amazing job helping me purchase a 2018 Tundra. They listened to my needs and help through the entire process. Even after the sale, Roger was there to help me.

"2017 Avalon"


Business Owner

from Leominster, MA

Recommended? Yes

Purchased? Yes

09-12-2017


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Had a great experience at Herb Chambers Toyota especially salesman Mato Lako, he was very professional and helpful throughout the process. I walked out of there an owner of a brand new 2017 Avalon.

Response from Herb Chambers Toyota of Auburn:

Thank you, Joanne! Were thrilled that you enjoyed working with Mato, hes certainly a wonderful asset to our team. If theres ever anything more that we can assist you with, please dont hesitate to ask! Best, Dan Bortolussi, General Manager

"Happy Customer"


Business Owner

from Auburn, MA

Recommended? Yes

Purchased? Yes

08-28-2017


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Shopped for a used vehicle Jeff Moran was very prompt and quick to find what we were looking for and needed

Response from Herb Chambers Toyota of Auburn:

Thank you for your business and we look forward to welcoming you back in the future! Best, Dan Bortolussi, General Manager

"Great Service!"


Business Owner

from Auburn, Ma

Recommended? Yes

Purchased? Yes

08-22-2017


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Tim went over and above to assist me with my purchase. He answered all my questions and didnt pressure me at all! It was a pleasant experience!

Response from Herb Chambers Toyota of Auburn:

Thank you for the five-star review, Allison! Best, Dan Bortolussi, General Manager

"Fantastic Buying Experience"


Business Owner

from Dudley, MA

Recommended? Yes

Purchased? Yes

08-22-2017


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We purchased our new Highlander on July 5th. The entire team was great to work with and were respectful of our needs. Our sales consultant, Francisco Arden, was very knowledgeable. He was able to answer all of our questions and explained the details of the vehicle. All of the sales managers (Tomi Tsitsos, Dimitri Lako, and Emad Benelkour) worked with us to meet the pricing and trade in we were looking for. Great job was done by the entire team! Thank you!

Response from Herb Chambers Toyota of Auburn:

Thank you for the five-star review! Francisco, Imad, Tomi and Dimitri are such assets to our team and I know they will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Dan Bortolussi, General Manager

"Appreciation"


Business Owner

from Worcester MA

Recommended? Yes

Purchased? Yes

08-17-2017


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I was there to purchase a new car and sales and leasing consultant name KAMRAN ASIF was so good to me he help me in every way I recommend this dealer to everyone I know who wants to buy a car. He was nice and helpful keep it up .He help me and my dream come true on my birthday.Thanks to all.

Response from Herb Chambers Toyota of Auburn:

Thank you, Victoria! We appreciate your feedback and so happy to know Kamran was able to help your birthday dreams come true. Please let us know if we may assist you in the future. Best, Dan Bortolussi, General Manager

"Great Experience"


Business Owner

from Massachusetts

Recommended? Yes

Purchased? Yes

08-15-2017


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I had an amazing at buying experience with jimmy eldean-sales consultant !! Best car buying experience I have ever had! So professional and courteous! He made the experience so enjoyable! Id also like thank emad benelkour, Stefane Jovian, Tomi tistsos -the management team at Toyota of auburn-five stars all the way!

Response from Herb Chambers Toyota of Auburn:

Thank you, Alicia, for taking the time to write this review. Tomi, Stephane, and Jimmys commitment to excellence is always in the forefront and Im so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

"Jean C"


User

from North Oxford ma

Recommended? Yes

Purchased? No


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Went in to have my brakes inspected because of squealing at 30k miles was told they needed to be replaced I was expecting a big bill but walked out paying ZERO! They truly care

"Great"


Business Owner

from Worcester

Recommended? Yes

Purchased? Yes

08-07-2017


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Service was excellent. Roger was absolutely helpful and courteous. Really made sure I was getting the car I wanted with no regrets. Cannot recommend enough.

Response from Herb Chambers Toyota of Auburn:

Thank you for taking time out of your day to write this review, Miriam! Please let us know if there is anything else we can help with. Best, Dan Bortolussi, General Manager

"Great Service"


Business Owner

from Leicester MA

Recommended? Yes

Purchased? Yes

08-07-2017


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From the very start the whole process was comfortable--no pressure. All my questions were answered and Faoud and Imad were helpful from start to end. Faoud was the sales person and made every effort to take care of all my needs. Imad made the financial process easy. He made every effort to make the financial aspect one that fit into my budget. Thank you Faoud and Imad.. I would not hesitate to recommend Herb Chambers Toyota to anyone or to recommend that they ask for Faoud and if there are financial questions, work with Imad

Response from Herb Chambers Toyota of Auburn:

Thank you, Pauline! We appreciate the kind words and are excited to have you as part of the Herb Chambers family! Please let us know if there is anything else we can help with. Best, Dan Bortolussi, General Manager

"Leased A New Rev 4"


Business Owner

from Auburn, MA

Recommended? Yes

Purchased? Yes

07-28-2017


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Anthony Murgo and Tomi Tsitsos were professional and compassionaate, caring people. They went above and beyond any experience my wife and I have ever had when buying or leasing a car. In the future we will bring our business to them. Herb Chambers is in deed fortunate to have such outstanding employees. Don and Patricia Covel

Response from Herb Chambers Toyota of Auburn:

Thank you again, Patricia and Don!

"Leased A New Rev 4"


Business Owner

from Auburn, MA

Recommended? Yes

Purchased? Yes

07-27-2017


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Anthony Murgo and Tomi Tsitsos were professional and compassionaate, caring people. They went above and beyond any experience my wife and I have ever had when buying or leasing a car. In the future we will bring our business to them. Herb Chambers is in deed fortunate to have such outstanding employees. Don and Patricia Covel

Response from Herb Chambers Toyota of Auburn:

Thank you, Patricia and Don, so much for your wonderful feedback! Please let Anthony, Tomi or myself know if we may assist you in the future. Best, Dan Bortolussi, General Manager

"Sales Manager"


Business Owner

from Rochdale, Ma

Recommended? Yes

Purchased? Yes

06-29-2017


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we feel we got the best deal possible from Dimitri and Fransisco everyone was friendly and helpful all options were explained to us there was no pressure

Response from Herb Chambers Toyota of Auburn:

Thank you, Jeanne and Ed! Im so pleased to hear that you enjoyed working alongside Dimitri and Fransisco. We value your business and please dont hesitate to contact us should any future questions arise. Best, Dan Bortolussi, General Manager

"Great Service!"


User

from massachusettes

Recommended? Yes

Purchased? Yes


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My experience at Toyota of Auburn was very successful thanks to the team they had working with me. Imad, Dan, and Samantha worked the best deals with me and they were very understanding. Eddie the sales man was extremely knowledgeable and made sure i knew everything about my lease car and made sure that it suited me well. They made me feel like their priority there at Herb Chambers Toyota of Auburn and i greatly recommend this dealership to my family and friends.

"Satisfied Customer"


User

from Leicester, MA

Recommended? Yes

Purchased? Yes


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My husband and I just bought our 7th new car from Marque Hoenig at Herb Chambers Toyota of Auburn. The fact that we keep coming back to this dealer and salesman says it all.

"Issa Naalbandyan, A Great Help In Buying A New Car"


User

from N. Brookfield, MA

Recommended? Yes

Purchased? Yes


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He was informative, patient, courteous, helpful, guiding, reserved, a gentleman, and calming. After owning the same the Chevy Prism (a Toyota Corolla twin) for fifteen years , I was overwhelmed by all the technology advancements. Issa guided me through everything I needed to know to make a good decision. You were just what I needed to make my car shopping experience a good experience. Thank you Issa.

"Monish And Dan Made The Difference!"


User

from Sturbridge

Recommended? Yes

Purchased? Yes


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I went to Herb Chambers, Auburn to car shop. I met with Monish, a sales rep about trading in my vehicle for a new or newer Toyota. While shopping for cars makes my stomach turn, Monish was fair and honest and truly listened to my needs and budget. I was on the fence and I changed my mind a couple times before I settled on a 2017 Rav4. Monish and Dan listened to my concerns and understood what a huge decision and commitment this was for me. I truly credit them for making the process as painless as possible and ensuring that when I left, I felt good about my purchase.

"My New 2017 Highlander"


User

from Douglas MA

Recommended? Yes

Purchased? Yes


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This was the easiest purchase i have ever made. Every one was polite and curtious.

"Great Experience"


User

from Holden ma

Recommended? Yes

Purchased? Yes


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I had a great experience from start to finish my salesman Monish knew every aspect of the truck I wanted! No sneaky sales tactics or trying to get me to buy more than I needed. It was a hassle free experience.

"Issa Great Guy."


Business Owner

from north brookfield, MA

Recommended? Yes

Purchased? Yes

05-16-2017


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He was informative, patient, courteous, helpful, guiding, reserved, a gentleman, and calming. After owning the same the Chevy Prism (a Toyota Corolla twin) for fifteen years , I was overwhelmed by all the technology advancements. Issa guided me through everything I needed to know to make a good decision. You were just what I needed to make my car shopping experience a good experience. Thank you Issa.

Response from Herb Chambers Toyota of Auburn:

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. Im so pleased our crew was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Dan Bortolussi, General Manager

"Happy Customer"


Business Owner

from Charlton MA

Recommended? Yes

Purchased? Yes

04-30-2017


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I wasnt looking forward to buying a new car. I went to Herb Chambers of Auburn, and I have to say it wasnt nearly as bad as I was expecting. My salesperson Jacob Merritt listened to what I told him I was looking for and got me a great deal on a Rav 4 Hybrid. If youre looking for a Toyota, and want to be treated well, go to H. Chambers. Thanks again Jacob.

Response from Herb Chambers Toyota of Auburn:

Thank you for taking the time to share your feedback. Im so pleased to hear that Jacob delivered a 5-star experience. If any questions arise or if you need any future assistance, please dont hesitate to contact us. Best, Dan Bortolussi, General Manager

"Rosemary V"


Business Owner

from MA

Recommended? Yes

Purchased? Yes

03-27-2017


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They are so friendly. They are prompt, fast and competent. We leased a new 2017 Camry. I can see why Dhimitri Lako has sales awards. He was very helpful. So was Dan Bortolussi, the mgr. Sweet operation.

Response from Herb Chambers Toyota of Auburn:

Thank you, Rosemary! We appreciate your recommendation and thank you for choosing Herb Chambers Toyota Scion of Auburn for your automotive needs. Sincerely, Dan Bortolussi, General Manager

"Wonderful Experience!"


User

from Monson, MA

Recommended? Yes

Purchased? Yes


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I highly recommend this dealership! This is my second lease from them, and it was wonderful! You get an entire experience with them - from the sales team to an equally great service department! They really care, and appreciate your business! From the time I was greeted at the door, I felt comfortable, and valued. I wasnt just someone who wanted to lease a car - I felt like I was an important member of the Herb Chambers family. Francisco Arden was my salesman, and he made sure he answered all my questions, and he didnt pressure me into anything, which I really appreciated. I also worked with Emad Benelkour, a General Sales Manager, who was equally great to work with. I have been to other dealerships where you walk in, and they pounce on you like piranhas, and try to pressure you into a deal, and dont care about you at all. It is so refreshing to walk into Herb Chambers of Toyota where they are completely different! I recommend this dealership very highly! If you want a friendly, honest, no pressure dealership that actually really cares for their customers, go right down to Herb Chambers immediately!! You will walk out with a great deal, and a really great experience!!

"Easiest And Most Comfortablebuying Experience"


Business Owner

from Marlborough Ma.

Recommended? Yes

Purchased? Yes

03-10-2017


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When my son and I arrived , we where leary of the buying process. We had a few different brands inneedd, however Sales consultant Anthony Murgo helped us by understanding our needs and price point. Mrg. Stephan Jovan aided in the negotiation process with a sense of humor and efficencey. Since then, we have had a great service experience and referred my neice from Dedham, who is very happy with her Rave4 lease . I recommend this dealership highly.

Response from Herb Chambers Toyota of Auburn:

Thank you, Taryn! We appreciate your terrific feedback. Please let Anthony, Stephan or myself know if we can assist you or any other family members in the future. Best, Dan Bortolussi, General Manager

"Finally, A Wonderful Car Buying Experience!"


Business Owner

from Hubbardston, MA

Recommended? Yes

Purchased? Yes

03-05-2017


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After visiting other local Toyota dealerships, I recently bought a new Toyota 4Runner from Herb Chambers Toyota. I was greeted at the door and introduced to my Salesman, Monish. From the first minute I walked through the doors, I felt I was getting information and answers to help me in my search. They had the exact vehicle I was looking for, arriving in their inventory in about a week. I have never had an auto dealer take the time to see what was "arriving soon". Monish took me through all the specifics about that certain 4Runner. Dylan was very fair with my trade and their financing options accommodated my needs and budget. It was the smoothest vehicle buying experience I have ever had, right down to the Registration transfer and Inspection Sticker. Monish took the time to explain all the features of my new vehicle and answered all my questions while we sat inside the vehicle checking things out. I will definitely be sending folks to this Dealership. Thank you!!!!

Response from Herb Chambers Toyota of Auburn:

Thank you so much, Donna! Im so pleased to learn that your visit here was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Dan Bortolussi, General Manager

"Buying A New Car"


Business Owner

from Worcester

Recommended? Yes

Purchased? Yes

02-13-2017


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Thankyou Anthony and Andi fo helping the service was good!

Response from Herb Chambers Toyota of Auburn:

Thank you so much for your feedback! Please let us know if we can be of further assistance. Best, Dan Bortolussi, General Manager

"The Best Car Buying Experience Evah!"


User

from Holden, Ma

Recommended? Yes

Purchased? Yes


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The entire process was an easy experience. Hey, lets face it no one likes going to buy a new car, but from the moment I was contacted with an Internet quote to when I walked though the doors at Herb Chambers to when I was passed onto the sales it was very smooth and comfortable. I dealt with Mr Mateo Lako through the entire process and I wish I had a 6th star to further compliment his gracious attitude and professional demenouur. I felt like I was not sold a car, but guided through the process. I will highly recommend this dealership and Mateo!

"New Family Vehicle"


Business Owner

from Dedham, MA

Recommended? Yes

Purchased? Yes

02-01-2017


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My wife and I have been customers of Herb Chambers Toyota for many years now. Tim Dalton is phenomenal at what he does and makes the car buying process simple and painless. One of our vehicles was recently involved in an accident and was deemed a total loss. I emailed Tim and within days our vehicle was replaced and our lives uninterrupted. What could have been a very stressful situation was made worry free by Tim. He always finds the right vehicle, at the right price, to fit our needs. Tim is a huge asset to Herb Chambers and as long as he is there, we would never buy from anywhere else. Thanks again Tim! As usual, we love the new ride!

Response from Herb Chambers Toyota of Auburn:

Thank you, Andy, for the kind words. We are truly lucky to have such wonderful people working here, like Tim. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Dan Bortolussi, General Manager

"Looking For Car? This Is The Best Place :)"


Business Owner

from Worcester MA

Recommended? Yes

Purchased? Yes

01-30-2017


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They are very nice people with whom you can make a great deals I recommend this place to buy a car

Response from Herb Chambers Toyota of Auburn:

Thank you, Marvin, for sharing your feedback! Were delighted to hear that you had such an enjoyable experience. Congratulations on your new Toyota, we appreciate your business! Best, Dan Bortolussi, General Manager

"Very Pleased! Thanks Anthony!!"


Business Owner

from Worcester, MA

Recommended? Yes

Purchased? Yes

01-25-2017


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Anthony Murgo was amazing! We were looking for a crossover and Anthony let us try the RAV4 and the Venza. We ended up with the RAV4 and he went above and beyond to give us a great vehicle that was within our budget and reliable!. I have had no issues since and would recommend working with Anthony to any customer who goes to Herb Chambers in Auburn.

Response from Herb Chambers Toyota of Auburn:

Thank you, Leyla, for taking the time to tell us about your experience. Hearing that Anthony took such great care of you from start to finish is the kind of feedback we like to hear! Im so glad you are happy with your new RAV4 and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

"Couldnt Be Better"


Business Owner

from Leicester, MA

Recommended? Yes

Purchased? Yes

01-12-2017


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I recently purchased a 2017 Toyota Highlander for my wife. My salesperson Kennedy was extremely helpful throughout the whole process. He even stood outside in the rain on the day we picked up the car and showed us how to use all the cars features. Kennedy was extremely nice and courteous, as was the whole staff. Thanks to Kennedy and Herb Chambers Toyota, I was able to get my wife the perfect Christmas present. They even gave me a bow to put on top! I will very highly recommend Kennedy and Herb Chamber Toyota to all my friends and family in the future. Thanks again! Jim T

Response from Herb Chambers Toyota of Auburn:

Thank you, Jim, for your time and recommendation. We truly appreciate hearing feedback from our guests! Your satisfaction is our #1 goal! Should you or your wife need anything else, please do not hesitate to call. Best, Dan Bortolussi, General Manager

"Buyer"


Business Owner

from Worcester MA

Recommended? Yes

Purchased? Yes

01-02-2017


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We are at Toyota herb chamber in Auburn Ma and we close the deal on a Toyota Rava 4 with a very nice and professional salesman. I just want to say thank you so much Dhimitri lako, you are the best, and keep up with this great job!!! We have bought a few cars in the past and have never had such a great experience. Im so happy and feel like there was no reservations with our purchase. I recommend Dhimitri to everyone ...

Response from Herb Chambers Toyota of Auburn:

Thank you, Eddie, and Happy New Year! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Dan Bortolussi, General Manager

"3 Cars In 5 Days!"


Business Owner

from Worcester Ma

Recommended? Yes

Purchased? Yes

12-16-2016


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Isnt it just wonderful when everything, like EVERYTHING, goes well? I think so. My experience with Herb Chambers Toyota of Auburn started 8 months ago when I was ready for a new Tacoma but not that ready (and unbeknownst to them my girlfriend was ready for a new car soon and so was her Mom). I went on over to Herb Chambers in Auburn and upon arriving quickly pulled up reviews online to spark my memory of a name I had gotten from a friend of mine. Boom! His name is Timothy Dalton. I head on in nervous as can be but was immediately greeted ever so warmly by Stefane Jovin the Sales Manger as well as Imad Benelkour the General Sales Manager. About two seconds after being paged, Tim comes out with a warm welcome and we go into his office. He asks me exactly what I was looking for and got me a truck to drive within minutes! I let Tim know I will be back at some point and leave. Fast forward to now. I am finally ready for my Tacoma! I head back over to Auburn and again there is Stefane and Imad happy to see me! Tim stayed in touch and was ready for me upon arrival. I give Tim exact details on what I wanted and where I needed to be one more time and he got to work. After a quick maybe 5 minute conversation with Imad and Tim educating me on the market, they gave me an extremely fair deal! So fair that two days after I got my truck, my girlfriend leased a new Corolla LE and traded in her Civic lease for less money with better safety features! Two days after that, my girlfriends Mom and Dad ( yeah the In - Laws, its at that point) leased a brand new 2017 Rav 4 LE! All this happened within 4-5 days and with literally Zip, Zilch, Nada, Nothing, None, 0 ISSSUES! WOW! I want to point out some shining moments from others as well. The night when we made the deal on the Corolla lease it was late and Tim had to go. He introduced us to Kennedy Lidonde. to square away the details, paperwork and questions. Kennedy was instantly our best friend! He was so gracious to let us drive two cars in the freezing cold past closing time while we couldnt decide on an interior color for 30 minutes gracious that is. He stayed well past closing to also allow us to finish paperwork so my girlfriend could pickup the next day! I was also graciously helped by two other fine young men during the process who were so happy to just help us when Tim was either running around getting 3 cars ready from all over gods creation or when he was just busy. David Tran showed us lots of features on the cars and educated us on all the crazy benefits on the new leases with Toyota. I also brought Jen by quickly unannounced the first night again at closing to see the truck and get the final 100% and M Fouad Faris showed Jen and I features of the truck all just to make sure we were happy and taken care of. So, 3 Sales in 5 days with all crazy happy customers in my world is like really tough. The folks at Toyota Auburn pulled it off and with 100% calm and the utmost class. Thank you everyone and especially a BIG GIANT THANK YOU to Timothy Dalton. We appreciate it and love looking fly in our brand new cars! Anthony and Jennifer Troy and Darlene

Response from Herb Chambers Toyota of Auburn:

Thank you for taking the time to share your experience! Im thrilled to hear how happy you and the whole family are. We value our guests feedback and I know our whole team will appreciate your encouraging words. On behalf of our entire team here in Auburn, we thank you for your business and look forward to serving your automotive needs for many more years to come! Happy Holidays! Dan Bortolussi, General Manager

"Outstanding Customer Service."


Business Owner

from Worcester, MA

Recommended? Yes

Purchased? Yes

12-13-2016


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I was very nervous when I walked into the dealership. Meeting with Dhimitri, walking me through everything, taking his time, showing me everything I needed to know about my purchase made me very happy. He ran through all the different models of the Toyota with me and made sure I had the right car for my budget and my lifestyle. So ladies, Dhimitri is your man! Great sales team! Car buying should always be this easy. I love my new Camry!

Response from Herb Chambers Toyota of Auburn:

Thank you, Mirela, for sharing this terrific feedback and for choosing us for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Dan Bortolussi, General Manager

"Love My New Rav4"


Business Owner

from Auburn, MA

Recommended? Yes

Purchased? Yes

12-05-2016


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Stand up ovation for Mr. Tim Dalton! This was the 4th Toyota Ive leased and the easiest most professional experience yet! Ive been working with Tim for months in anticipation of leasing another vehicle and he assured me that I had nothing to worry about...boy was that true. I went to sleep and when I woke up my car was ready! Tim youre the greatest!!!

Response from Herb Chambers Toyota of Auburn:

Thanks so much for leaving us a review, Betsy! Well be sure to tell Tim what a great job he is doing! Many thanks and happy driving! Best, Dan Bortolussi, General Manager

"Excellent Service - Satisfied Customer"


Business Owner

from Northbridge Ma

Recommended? Yes

Purchased? Yes

11-28-2016


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Another great car buying experience with Tim Dalton at Herb Chambers Auburn. He makes car buying easy and comfortable. Excellent customer service which is why I am a repeat customer!

Response from Herb Chambers Toyota of Auburn:

Thank you for your business and we look forward to seeing you again! Kind Regards, Dan Bortolssi, General Manager

"Tim The Great"


Business Owner

from Webster, MA

Recommended? Yes

Purchased? Yes

11-23-2016


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Ive had the pleasure of working with Tim Dalton on my 4th vehicle purchased at Herb Chambers Toyota Auburn! Tim is such a wonderful person! He is easy going and focuses on customer service and making your purchase as stress free as possible! If you plan to purchase your next vehicle at this dealership please request Tim for a great experience! *Angela H.*

Response from Herb Chambers Toyota of Auburn:

Thank you, Angela! We realize you have several choices when buying a new vehicle and we thank you for choosing Herb Chambers Toyota. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Tim was able to prove this to you. We thank you for your business and look forward to serving you in the future. Best, Dan Bortolussi, General Manager

"New Rav 4 Owner"


Business Owner

from Sutton, MA

Recommended? Yes

Purchased? Yes

11-17-2016


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Great overall buying experience and I would highly recommend this dealer to family and friends

Response from Herb Chambers Toyota of Auburn:

Wow, thank you for the wonderful review! Please come back to see us. Best, Dan Bortolussi, General Manager

"New Yaris"


User

from Worcester Ma

Recommended? Yes

Purchased? Yes


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I Just Want to Say Thank You to David Egland for helping me find the Car I was looking for. David made Everything go Smoothly with Buying my Toyota Yaris. Thanks Again.. CBS

"Scanlon Funeral Service"


User

from Webster, Massachusetts

Recommended? Yes

Purchased? Yes


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Marque Hoenig has been my contact/salesperson for what will be my 4th lease vehicle. He is honest (refreshing in a salesman) and he has helped me through the process, so it was more of a friendly conversation than a sale.

"Monish"


Business Owner

from Auburn ma

Recommended? Yes

Purchased? Yes

11-02-2016


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Monish was the man to go to. He crushed it. He helped answer the questions I needed. Hopefully he will Go for a ride in the new whip. Kid is boss status.

Response from Herb Chambers Toyota of Auburn:

Thank you for your business and we hope to serve your automotive needs for many more years to come. Best, Dan Bortolussi, General Manager

"The Best!"


Business Owner

from Worcester, MA

Recommended? Yes

Purchased? Yes

10-31-2016


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Excellent and exceptional service provided by Samantha Tetreau, Tony Choun, and Chan Nguyen. I can always count on them to get the job done!

Response from Herb Chambers Toyota of Auburn:

Thank you , Sonny, so much for your feedback and recommendation. Best, Dan Bortolussi, General Manager

"Herb Chambers Auburn Mass."


User

from Southbridge Mass. 01550

Recommended? Yes

Purchased? Yes


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Would like to give kudos to our salesman Kennedy Lidonde, never any pressure never rushed us as we were looking at many different vehicles. once a purchase was decided, he walked us through all the details and when we went to pick up the vehicle scratches were present on the drivers side door Kennedy called in a person and I went in a few days later to have the scratches buffed out, all arranged by Kennedy himself, He absolutely went above and beyond to satisfy us. Would refer him personally to all our family and friends. Herb Chambers needs more sales people like him.

"Stress-free New Car Purchase"


Eliza Doherty

from Dudley, Ma

Recommended? Yes

Purchased? Yes

07-29-2016


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Matt P was fantastic- got me exactly what I wanted and made the entire process stress-free which is usually unheard of when youre shopping for a car. Would definitely recommend him and Herb Chambers of Auburn to others.

Response from Herb Chambers Toyota of Auburn:

Thank you, Michelle, so much for sharing your experience with Matt! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Dan Bortolussi, General Manager

"Amazing Customer Service"


User

from Sturbridge MA

Recommended? Yes

Purchased? Yes


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I want to thank Mr. Monish Naicker today, for making it possible to get my "DREAM" car. My husband and I purchased a 2016 Toyota 4Runner..... THANK YOU THANK YOU!!!! Monish you have made me the happiest girl alive..... Toyota Herb Chambers of Auburn you have a Gem in Monish at your dealer. He was so nice, considerate, and humble and most of all patient. Not your typical arrogant salesman. He has good customer service skills, and makes it his priority to get you what you want. Thank you Again, your amazing at what you do!!!!

"Was A Great Decision To Look Here, They Were Great"


Eliza Doherty

from Palmer, Ma

Recommended? Yes

Purchased? Yes

05-31-2016


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Jimmy Eldean was a huge influence on my decision to buy and made the process very easy. With the finance manager and the rest of the team the dealership was great. I will be going to Herb Chambers Auburn first next time.

Response from Herb Chambers Toyota of Auburn:

Were so glad that you had such enjoyable visit with us! We appreciate your comments about Jimmy and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Dan Bortolussi, General Manager

"Wonderful Car Buying Experience!"


User

from Auburn, Ma

Recommended? Yes

Purchased? Yes


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I worked with Michael R., the internet manager, and Michael B., the sales representative. They were helpful and informative and I never felt as though I was being pushed towards making any decisions. The manager was excellent at explaining every detail of the process and was able to close the deal so that I could take my brand new Camry home that same day. I would highly recommend this dealership and, in particular, these employees to anyone looking to buy a car.

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