"Another Great Service Experience"
Great experience, this is what owning a BMW is all about! BMW in general and BMW of North Haven in particular!
"Bmw 330i"
Ashley is an excellent service representative and I am happy to work with her. She is extremely knowledgeable about the car and that helps clarify things for me.
"Great Dealer"
BMW of NorthHaven is always been great to me. Gave me a 2016 BMW loaner car for the weekend and my car was done on time and looked great
"1990 311 Bmw Convertable"
I am completely Satisfied with my service experience on a 27 y.o. 311 convertible. 11
"Bmw Servicedept,bmw Nohaven, Ct. Skilled & Sonice!"
Have owned 6 BMW cars consecutively since 1970. (& two BMW motos) BMW NoHaven, CT is really the BEST dealer from South Carolina to Maine! Truly! Have been helped by them for about 3 yrs now. Great team! Efficient! VERY knowledgeable! Fun! Humorous! Extremely welcoming! Most importantly, they ALL know the product better than anywhere else! Sales: Steph, Service: Ashley & Luis, Mechanic: Todd. If I wasnt retired, Id hire these people at my own company. Thank you for being so excellent!
"Service Provider"
Was very pleased by professionalism and responsiveness associated with my car getting serviced.
"Matenance And Data Upgrades"
Everything was fine. Did a good job. Every body was nice.
"Great Service"
Very polite and courteous. The work was high quality!
"The Best Bmw Dealership In Connecticut"
BMW of North Haven is efficient and professional in every way. Special mention to Stephanie in sales who made selecting my car a throughly enjoyable experience.
"Brake Repair & Service"
Even though some parts were not in stock, the dealership was able to obtain them and complete the repair a day early in order to accommodate our upcoming vacation trip. We were pleased to be able to remain on our scheduled trip.
"Great Service!"
Right on time, friendly, efficient as always! Thank you!
"Great Service"
Oil change and service was completed in a timely fashion. Service advisor was great and was I able to use a loaner while he work was getting done. Car is running great!
"Happy"
I have purchased 3 cars from this dealer, Basil is amazing Couldnt imagine going anywhere else.
"Airbag Recall"
I keep getting mail and calls from BMW for our 2001 325 ragtop. I take it in every time and they say its fine. The service rep is outstanding and the reason I use you for service. Thanks.
"Title Of What?"
These folks helped a stranded driver get back out on the road and saved my vacation. These folks are simply the very best
"Car Repair"
Great customer service and very responsive. Luis is a pleasure to work with
"Great Service"
Excellent service, just a bit expensive. Negotiate with your service rep and ask about specials, or just plain ask for a discount.
"Warranty Service"
excellent work. problem taken care of without any discussion about the problem needed.
"Superb Customer Service"
BMW of North Haven is top notch. Great customer service all around.
"So Excited!!!"
Another awesome shopping experience at BMW of north Haven. Basel is the BEST!!!!
"Service Customer"
Always a 10! Great service from the moment of arrival.
"Marjorie Sullivan"
I was in for routine service.. Service was excellent.
"Bmw Of North Haven"
Outstanding service staff, well run dealership. It was so well run the I purchased two 2016 BMWs, a 328i X Drive and a 2016 X3. Fabulous automobiles...
"Second Car And Adding"
I highly recommend Rick Zwiebel from sales and Michael P. from service. I have been going to them for 10 years and have received nothing short of excellence on both of my cars. We are looking at adding to our BMWs soon, and would trust no one else. I have shopped at other BMW dealerships and have family that have purchased at others and have been disappointed. To start, I walked in as a 22 year old fresh out of college and Rick treated me fairly and with no judgement as to whether I could or could not afford a car. He could have easily dismissed me before we even started talking and I greatly appreciate his attentiveness and respect that led me to purchasing my first BMW. Michael has worked on both my daily driver and my M3 and I would not trust anyone else. The knowledge found here is second to none for BMWs.
"Great Service"
I have purchased and serviced three BMWs through this dealership. Although sales was good, Services the best. They are always friendly, courteous and very knowledgeable.
"Very Satisfied With Bmw Of North Haven Service"
Overall very satisfied with BMW of North Haven. People are courteous and attentive. Service work performed was great
"Buying A 2014 528ix Bmw"
My wife and I were amazed how quickly and professionally Basel Saad got the right 528ix for us. I made contact with him on Saturday letting him know what kind of car we wanted. Basel replied the same day. I test drove the car on Monday and by Wednesday we bought it. We will buy our next BMW from Basel! We also appreciated the gifts that he left in the trunk.
"Review Of Service"
As usual, BMW of North Haven doesnt disappoint! Always a great experience.
"Bmw Of North Haven"
May 16, 2017 The troubling spectacle that a couple of airline passengers aboard United and American Airlines were subjected to, underscores the (now diminished) proposition of what customer service should not be about. But since this review is about a car dealership; the North Haven BMW dealership to be precise, the notion of a customer being hauled away from the premises for being an aggravated pain, would be a highly improbable scenario to envisage. But that unimaginable prospect is not what this is. In fact, my repeated experience with Ashley the service advisor; her manager Nicole as well as Carl and Todd were so pleasant and endearing I thought it would be more effective if I were to add context to this review so the contrast could be better imagined and appreciated. Needless to say there are other individuals that helped make up that conclusion, but whose names I regretfully do not remember. But suffice it to say that all of them to a person, made me feel and think that I can go about my routine with a peace of mind, confident in the knowledge that our car will be repaired and returned to us in the standard that befits its brand name. It has almost been a year since our first visit to that dealership (for service repairs) and in each instance, our expectations were unfailingly met even exceeded, (in a couple of instances, I had raised a question about specificity) but overall, they most definitely, deliver! Given that observation, I can without hesitation, say that ALL of them are a definite asset to the BMW name and quite naturally to their employer, Mike Mauro. Most appealingly is the follow up call the following day by Alison, (prompted by Ms. Roudie I was told) for that thought, certainly seals the deal for me. Thank you all very much! Oni and Jocelyn Sioson 12 Wilkenda Av East Haven, CT. 06512 review
"Car Repair"
steve h. was very helpfulwhen it was time to service my car, thank you ,mark.
"Bmw Of North Haven"
from beginning to end was a very enjoyable experience.
"Della Our Sales Associate Was Ver Good !"
Della was a great communicator throughout the entire process ! Could not have asked for anything more from a representative. This X3 was for our daughter and Della made the experience for her feel special as well. Our only feedback would be that we had a 2:30 appointment to sign the papers and went in to close the deal about 90 minutes late. Della apologized numerous times but didnt feel the same from the business manager. We like this dealership a lot and the service team is excellent ! Ashley in service is awesome as well as Alison in setting up appointments and coordinating loaner cars if needed !
"Bmw Of North Haven Service Review"
Good service. Kept me informed and provided a loaner car for my convenience.
"Amazing Follow Through"
I had a windscreen break on my four month old BMW 230ix. I was looking to get a new one ordered that I was looking to pay for. Stephanie went the extra mile to research if others had experienced this issue (didnt seem so) but still was able to discuss the issue with BMW corporate. The end result is they were sending a new windscreen to BMW of North Haven for my vehicle at no cost. I have nothing but positive experiences with this dealership. The buying process was top notch, the vehicle is amazing to drive and my Genius (Taylor) was a pleasure to work with. I cant recommend them enough. Top notch.
"Simply The Best!"
Picked up a new 430i yesterday as my 6th BMW from North Haven. I would never even consider another for any BMW purchase! Its an easy going experience and with reasonable expectations Ive always gotten the price I want, really.
"Big Fan Of Bmw Of North Haven"
I just bought my second BMW from Basel Saad at BMW of North Haven. The experience both times was very professional, user-friendly, and extremely satisfying. Both Basel and the dealership in general have given me every reason to keep coming back.
"Mr Dominic Mustello"
Came in for oil change. Ashley Roudie was very helpful . Excellent service department and customer service area.
"Bmw X5 35i"
All my families is in love with this car and its perfect!
"335 Service"
One of the best service experiences I have ever had. Very professional and timely.
"Great Service!"
I came in without an appointment with a nail in my tire. I was out the door within 90 minutes with a new tire!!!!
"Bmw Service..."
Service is great; however, because of the high cost of repairs at BMW Service locations, you will find that business is lost as a result of individuals finding other service stations that can perform the same services at a lower cost. The dealer facilities are very nice, but overall, the service comes down to not only receiving quality service, but at a very very affordable cost.
"Great Service People!"
Went in for a few issues lol, but all where resolved with Ashleys help. Overall all, I was happy with the service I received.
"Basel Saad"
Was a pleasure working with Basel hes awesome highly recommend, he got me exactly what I wanted I couldnt be happier.
"Best Experience"
This is the 2nd time Ive had the pleasure of partnering with Basel - he goes above and beyond what anyone could expect. I was switching over from leasing to buying and he made it such a seamless and smooth process. He helped me find the perfect car.
"2nd To None"
Yet again Basel continues to be a cut above. Have been doing business with BMW of North Haven for roughly 16 years, six vehicles later i couldnt imagine shopping or servicing anywhere else. Thank you Basel for everything! Looking forward to future endeavors.
"Bmw 528i Xdrive"
Fantastic experience couldnt ask for anything more from purchase to service you reallly count at BMW of North Haven
"Professor"
Your service and courtesy are extraordinary. I shall return to admire your splendid place, your kindest employees, your incredible machines. Loaning a car to take care of my daily activities, while the car was being serviced, was an added attraction. How can anyone not come to meet of all you and not back home with a phenomenal experience?
"Joseph & Toni T."
Satisfied in every way...with purchase and exceptional customer service Basel Saad was an exceptional Client Advisor
"Review"
great dealership clean friendly great selection of vehciles
"Serviced My Car"
Very nice quality of car wash....................................................................................
