Bravo Chrysler Dodge Jeep RAM in Alhambra, CA

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"Adam Pingleton"


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from La,ca

Recommended? Yes

Purchased? Yes


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I thought the team here was great! We came looking for a new car and they helped us find what we wanted in a price range we wanted and they never pressured us into anything:)

"Over All Satisfaction 5 Star"


Jessenia De Casas

from Los Angeles .CA

Recommended? Yes

Purchased? Yes

09-19-2017


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I am very pleased with Rodolfo, Bryan and Cesar for being able to locate the truck I have been looking for for about 3 months no other place was able to find it until I came to Bravo CDJR in Alhambra. Not only were they fast to find the vehicle I wanted but they were very friendly. Thank you again gentlemen

Response from Bravo Chrysler Dodge Jeep RAM:

The Bravo CDJR team was more than glad to help you out, thank you for giving us the opportunity to earn your business.

"Waterworks Technology Inc."


User

from Alhambra, CA

Recommended? Yes

Purchased? Yes


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If anyone is in the market for a new Dodge Ram truck, be it business or personal, please go to Bravo Dodge in Alhambra. The professional attention I was given, along with the friendly atmosphere, was quite impressive. I had a very negative experience at another Dodge dealer. Because of this, I was considering to switch to a Ford or Chevy truck. However, with the assistance of the finance manager and two outgoing salesmen, Anthony and Carlos, I was convinced to stick with Dodge. I had previously presented a special $199 monthly lease, from an internet add, to another Dodge Dealer on Azusa Blvd. Although the manufacturers add was legitimate, the dealer would not honor it. I decided to go to another dealer just to see if their story would be the same however, Bravo was the complete opposite. Bravo honored the Manufacturers offer with a smile and treated me with the up-most concern and respect. I am a business owner and realize how important customer service is. Bravo Exceeded the mark and I greatly appreciated them being there for my company. Thanks Bravo!!!

"For The Service Department"


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from Los Angeles CA

Recommended? Yes

Purchased? No


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I really recomend this dealership, the employes are really helpfull and nice. I went to service my car after Lupe set up an apointment for me. She greated me as soon as i got there. She kept her word that my car was going to be done on time and she was very helpfull in explaning the service that was going to be perform to my car.

"Chrysler300"


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from LA

Recommended? Yes

Purchased? No


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Been taking my car for service ask for Joaquin best customer service they care for you vehicle and take care of what your car needs

"Great Experience"


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from Monrovia, CA

Recommended? Yes

Purchased? Yes


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Anthony was great! We ended up buying a new 2017 Grand Cherokee Trailhawk. From the moment we stepped in the door, we were greeted with great customer service, and a dealership that actually wanted to sell us a car.....compared to poor experiences at other local dealerships. We will be a repeat customer for sure!

"Team Goat"


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from CA

Recommended? Yes

Purchased? Yes


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Great service and good deals , i really recommend it.

"Marlen"


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from Los Ángeles, CA

Recommended? Yes

Purchased? Yes


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Great experience and customer service! Thank you so much Jessenia!

"I Love My New Chrysler 300"


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from Long beach

Recommended? Yes

Purchased? Yes


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Thank you so much Roxana Leon this is the 3rd car I bought here... it was quick and easy.... Roxana treat my family and myself in very professional manner no pressure at all. Thank you so much

"Good Service"


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from Alhambra,CA

Recommended? Yes

Purchased? Yes


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Salesman is very nice and patient. He introduced detail enough.

"Great Customer Service!! Team Goat!!¿"


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from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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Big shoutout to Carlos, Moises, and Cesar!! They provided us with the best customer service weve ever had in a dealership! Got me and my family into our new 2017 Jeep Renogade DesertHawk! Love it!!! Come back for sure for our second car!! ;) Go Team Goat !!! ¿¿¿

"Great Service"


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from West Covina , California

Recommended? Yes

Purchased? Yes


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The service team was great, the GM Lori was so nice to me and my family.The service person was Diego , he was efficient and his reason of why my vehicle was having problems was clearly explained to me . We will return for our next service.

"Joel And Anthony Were Extremely Helpful Thu Outthe"


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from South pasadena calif

Recommended? Yes

Purchased? Yes


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Joel and Anthony were extremely helpful thru out the whole process. Very good car buying experience

"High Quality Service With Bravo"


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from Alhambra

Recommended? Yes

Purchased? Yes


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I bought my new Cherokee from the bravo jeep dealership and Im really happy with the whole process of purchasing. Thanks to Yudong (Mars) Zhao to give me the outstanding services. Good salesperson and friendly staff here.

"Great, Friendly And Knowledgeable Service"


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from Los Angeles

Recommended? Yes

Purchased? Yes


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Ingrid was excellent making sure I had all my questions answered, making me feel welcome, understanding what I was looking for and made the overall experience a very pleasant one! Thanks!

"Bravo Dodge Of Alhambra"


User

from Alhambra California

Recommended? No

Purchased? Yes


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It was my first time at bravo dodge, and I had a great experience. Joel, Anthony, and David made my buying experience very easy and enjoyable. Thanks again guys!

"Excellent Customer Service"


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from Los Angeles, CA

Recommended? Yes

Purchased? No


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I just recently went to take my car for service at bravo Chrysler dodge jeep ram of Alhambra and had the best service experience ever. The service advisor was amazing. He was very patient, understanding, and very professional. His name is Fabian and did not dissapoint me at all. I would most definitely go back to him and his great customer service.

"I Recommend This Dealership, Theyre Very Helpful!"


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from California

Recommended? Yes

Purchased? Yes


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I just bought my first Jeep at Bravo CDJR Alhambra! The staff was very helpful and patient. I went in a few times to make sure this was the perfect jeep for me and each time there was a team of staff that helped me; from my first questions to handing me the key to my jeep. Diego Huamani, Carlos Robles, and Evan Park in sales, Erik Mendoza in management and David Macias in Finance were all very friendly and made everything go smoothly. Diego took my husband and I for two test rides so we could each get a good feel for the jeep and answered our many, many questions; Diego is so nice! I’m so happy with my jeep and am glad I was able to get my jeep here!

"Estimator"


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from Menifee, Ca

Recommended? Yes

Purchased? Yes


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Lori the General Manager, was very helpful in the purchase of New Pacifica! Thank you Lori

"Happy Customer"


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from San Gabriel, CA

Recommended? Yes

Purchased? Yes


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It was quick, easy, painless and everybody was so nice. Thank you so much we really appreciate and love our new car!

"Matthew"


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from camp pendleton CA

Recommended? Yes

Purchased? Yes


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i am a first time car buyer so i was pretty stressed out about having to buy a car from a dealer because you hear all the horror stories with dealers ripping you off and taking advantage of the consumer. this was not the case at all shopping with this dealer. Eddie Guerrero, the sales team, and the finance team made this a very easy, and honest transaction. they were very upfront with me and didnt try to force anything on me that i didnt want. the prices on the vehicles there are very reasonable and right around what they should be. i would definitely recommend buying a vehicle from this dealership and this team. great job!

"Great Service!"


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from Monrovia, CA

Recommended? Yes

Purchased? No


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Went in for an oil and filters change. Service was quick and friendly.

"Great Deal"


User

from Canoga Park

Recommended? Yes

Purchased? Yes


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I went through USAAs online car buying circle which guaranteed me $3,500 off of the original MSRP. I took my numbers into the dealership and Chuck honored all of the promised discounts. I previously had a very bad experience buying my first car at the dealership, so it was more than refreshing to get such honesty upfront. No gimmicks, just great service. The last dealerships finance department that I went through was a nightmare, but Alhambras pleasant and non-pushy attitude actually encouraged me to purchase one of their service packages. Overall excellent experience as I purchased the 2014 Dodge Challenger that had been sitting in the showroom.

"Ask For Heather Or Rob"


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from Encino, CA

Recommended? Yes

Purchased? Yes


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After an extensive price check experience for a Jeep Wrangler Unlimited Rubicon, I ended up going with Alhambra CDJR. Both Rob and Heather were extremely polite but not only polite they very quickly and without much hassle gave me easily the best price I could find. I bounced the price they gave me off of other dealers and nobody else would touch it. Now I am happily driving a nice new 2015 Jeep Wrangler Unlimited Rubicon with everything I wanted and with a great deal to boot. Extremely easy to work with and no hassles whatsoever.

"Hector Great Service, Thank You"


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from El Monte, CA

Recommended? Yes

Purchased? No


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Thanks to Hector my service advisor. Service experience was great.

"Excellent Service And Workmanship."


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from Monterey park

Recommended? Yes

Purchased? No


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I am a repeat customer of Alhambra Chrysler and its service department. The service manager Kenneth Okimoto is tops. He is efficient and courteous. He always answers my questions thoroughly and never rushes me. The work is professional and Ive never had to go back to have them redo a task. When its time for another service, Ill be at their door.

"Exceptional Service."


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from LA,CA

Recommended? Yes

Purchased? Yes


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Exceptional service I was provided with. I would in fact recommend this dealership to my family and friends. Also welcome people who are interested in purchasing a vehicle.

"Superior Service. Roger Kept Me Totally Informed."


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from East Los Angeles, California

Recommended? Yes

Purchased? No


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I was very pleased with the service. It was very fast and the turnaround time for the repairs was very fast as well. Roger keep me informed on the progress. What I also liked was that Enterprise car rental was only a very short block away. It took me about 2 minutes to walk to it. What more can you ask for.

"Perfect, Excellent Service"


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from Los Angeles, CA

Recommended? Yes

Purchased? No


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Friendly staff , they were very helpful, accommodated all me needs and answered every question very promptly.

"Great Experience, Ill Be Back"


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from Alhambra, CA

Recommended? Yes

Purchased? Yes


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I had a great experience at this dealer. My salesman (Viador) was very personal, patient & friendly. He went on so many test drives with me before I settled on a car. The gentleman who worked to get financing for me would but stop until he found a deal I was satisfied with. And they were very flexible with me. Not what I would expect from a dealer. I would definitely to business with them again in the future.

"2014 Challenger Purchase"


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from Montebello

Recommended? Yes

Purchased? Yes


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Now, I may have an advantage to my purchase last week. I was in the market for a 2014 Challenger RT. I test drove a model and told the salesman I was pre approved, which I was. I also told him that I had been doing my own research, which was true as well. He brought down the model I wanted, I showed him that the same model was at a different dealership for $5k less than this one. He reviewed the specifications and within minutes he said "Done." I signed all the paperwork and was out within less than 2 hours with my new Challenger RT. Very good experience and will more than likely be back to by my wifes Jeep.

"E-mail And Phone Contact Only."


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from Riverside, Ca.

Recommended? Yes

Purchased? No


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I was searching for a specific used vehicle on Cars.com and found a possible at Alhambra Chrysler Dodge. I sent a query via e-mail. I was contacted by a pleasant and professional person. She was able to answer some of my questions immediately. On the ones she did not know she contacted me back within minutes. It was not the specific vehicle I was looking for.

"Stay Away!!!!"


Kelly Paul

from Socal, CA

Recommended? No

Purchased? Yes

05-07-2014


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Bought a car from Russell, seemed decent at first but turned out to be unable to hold up agreements he made, now been avoiding me for several weeks. Every time I call hes "not there", "on a test drive", "not in today", or "busy with a customer". Doesnt explain why he cant call me back or respond to any of the emails Ive sent him. Dude even wanted me to write a review while I was still in the dealership before purchasing the car, because "theyre trying to overcome some bad reviews" Well Russell dont be shady salesman and you wont get those negative reviews to begin with. Should have known from that to walk out.....

Response from Bravo Chrysler Dodge Jeep RAM:

As the General Manager of Alhambra Chrysler Dodge Jeep & Ram please accept my apologies for your bad experience. We strive to be better than this, and in this one we failed you. Russell has had many of good reviews and is consistently ranked high on the manufacturers satisfaction rankings so this does suprise me a little bit. Its very unfortunate that it happened this way, so if there is anything I can do to help please feel free to contact me. Kelly Paul 626-537-2392

"Overall Great Experience And Non Pushy Salesmen"


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from Los Angeles, Ca

Recommended? Yes

Purchased? No


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Wrote a review yesterday but it looks like it didnt posted so Ill be quick. Had a great experience here. Sales staff was very chill and non pushy. Answered all the questions I had regarding the 300 I was interested in. Large dealership. I didnt buy the car yet since Im still researching but will most likely be coming back here when Im ready to buy since these guys were very helpful and didnt make me feel uncomfortable while I was there.

"Friendly Staff And Most Importantly, Not Pushy!"


User

from Los Angeles, Ca

Recommended? Yes

Purchased? No


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Friendly staff with a positive energy. Parking is a bit of a challenge though. Came in to test drive a Chrysler 300. Salesperson was friendly and not pushy. I didnt wind up buying the vehicle since Im still shopping but will most likely come back here to purchase. Didnt get that pushy car buying experience so I will be back for sure!

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