"Ask For Raymond Lee!"
Raymond Lee was the one who helped me through the process of testing out cars and finally leasing my car. Raymond was very friendly and his approach was very much like a next door neighbor. He answered all of my questions patiently and helped me weigh out the pros and cons of my options. Theres no fluff or frills when they are talking about information and prices. Everything is exactly like they say it is. I would definitely recommend family and friends to come here. Especially for Raymond!
"Trusted Sales Person"
This was the second time I leased a new Acura MDX from that dealership and from the same sales person, Raymond Lee. Raymond is an honest sales person. He talks straight, both pro and con, about every buying/leasing options. Thats why we came back and lease our two cars there, twice in a row.
"Great Service"
Worked with George. He delivered on all his promises. Easy to work with. I didnt feel I was in for service. He treated me like a friend which I appreciate. Solid guy. I recommend working with him.
"One Name - Talk To Ray Lee. Amazing Sales Rep."
08-08-2017
I recommend Ray Lee purchase and negotiate car rates, we had one specific car we had in mind and that same model he helped us walk out in our price range. Ray Lee and acura of east brunswick - great team of people to deal with, I cant mention enough they are very professional and courteous the way they treat you. I am definitely going back to him for second car in few months.
"The Best!"
06-18-2017
We just picked up our 5th car with Open Road Acura (our 4th with Antonella Gambino!) We took a few years off to try another car, and as soon as the lease ended we called Antonella to get back into a MDX. Its so easy to negotiate with Open Road that it doesnt even feel like a negotiation. The entire process could not be any better!
"I Am A Happy New Customer For A Rdx Lease"
Raymond Lee is excellent in every way, prices and service, I just got a RDX lease from him and very happy. I would recommend him to my friends without any hesitation.
"2017 Mdx Lease"
05-02-2017
I had a great experience at Open Road Acura leasing a 2017 MDX. Vladimir was a fantastic salesman. He was attentive and patient and answered all of my questions. He made the process super easy.
"Very Good Acura Dealership"
04-25-2017
This a very good luxury Acura dealer in the area. The sales advisor was very knowledge and professional with no pressure to buy. While I did not buy the car that I test drove, my experience was very pleasant and will most definitely recommend this Acura dealer to anyone looking for new or pre-owned certified vehicle.
"Very Nice"
My purchasing experience was with open road honda was really good we went to buy some other brand so we got a idea to look at Acura as well and we were ending up buying an Acura MDX Mr Vilmidmir was very kind and helping . Thanks for our first car ¿
"Recommend John Genovese!"
John Genovese is your guy if youre looking for a new/used car. I recently purchased a 2016 ILX from Acura of East Brunswick and John made the car buying process a breeze. He was informative, friendly, and seemed to care more about my well being than making the sale. Im not sure if its the Italian in him, but John made me feel like i was family. Also, and i apologize for forgetting his name, but the gentlemen who took care of the billing portion was also great, as well as, the Greek gentlemen! Thanks guys!
"Great Leasing Experience"
My sale person, Antonella Zuckerman was great to deal with, I leased a RLX and the process was simple. I also love this dealer, I have bought and leased many cars over the years. I recommend to see Antonella if you shopping for an Acura.
"Great Fast Experience"
At the beginning of any car purchase quest you first need to decide on a vehicle to target. We actually selected two to look at. 1) The Acura TLX (we drove the 2015 version prior) and the 2) Nissan Maxima (wife owned one a few years back). We made an appointment with Sam at the East Brunswick Acura and the voyage began. We arrived to meet Ray. Ray was an Old Bridge guy and knew the area as we did. He gave us details on the car and then we went and test drove it again. Wow what a ride. We went back and started the conversations on the car. They great thing is they just gave us the price and were really aggressive about it. Saves so much time on the game playing (something to appreciate for sure). From there we met Andrew and Jerry who helped to finalize the purchase. Never looked back. Great Experience, Great car, loyal customer now. Mike F
"Acura East Brunswick, Nj"
03-21-2017
I recently leased an Acura RDX car from Acura East Brunswick and worked with Antonella Gambino. Antonella was a pleasure to work with. She was very straight forward, gave me a great price from the beginning and there was no haggling or games involved which sometimes goes on at other dealerships. I would highly recommend Antonella if you are looking for an Acura.
"Wow! Great Experience"
Ray is the guy you want to go to if you are looking to lease.
"Flawless Lease"
Just leased my second Acura RDX. The experience could not have been better.One feels that the salespeople have as much loyalty to the customer as they have for the dealership. A feeling you dont have at most car dealers. Sam and Amr made the transaction a pleasure, Thank You Again Regards, Michael & Rosalie Unterman
"Great Dealership, Definitely Recommended"
Got dealership, not too pushy, patient with customers. Ambience is great with professional service, however can get a tad too professional.
"So Much For Loyalty"
I will start by writing about previous experiences which were positive. Over the last 10 years, I have leased 4 cars from Open Road Acura. The main reason for my continued business was the ethics of the dealership and the ease they provided to re-lease a car. That all changed this year. To make a very long story short, we turned in our MDX lease and paid ~ 5,600 out of pocket to lease a new RDX. We turned the car in like the previous 3 times and thought all was ok. We received a statement in the mail stating that we owe over $1,700 due to a few issues with the car, a dinged windshield, a tire that although was fine, didnt match the make of the other 3, and a claimed scraping of the bumper. I think the scraping happened there after we turned in the car, but we will never know. If the dealer would have let me know beforehand, I could have had all repaired for ~$80.00 since I had insurance to cover the windshield etc. I would have never leased the car at this time had i known the issues, and only leased another car with this dealer due to previous experience. Never again. Now andrew, the manager up there did help out, but still left us with over $700.00 additional out of pocket. Ive never really haggled with these guys but was now >$6,000 oop on a RDX. They were so intent on making the sale, they ignored all aspects of customer service, and really nailed me on this one. Do not trust this dealership. Get everything in writing, and most important shop around. 10 years, 4 cars and I now say NEVER AGAIN.
"Open Road Acura"
The car condition was as advertised. Dealership was very helpful through the sales process.
"Great Dealer!! Love My 09 Tl"
Bought this used 09 TL tech package in basque red and love it. However Im thinking of trading it in for a new tlx. Ill miss my TL when that day comes ¿
"Loving My New Lease"
It took about a month, but we finally got in to see Anthony and get another new Lease. The transaction was quick and painless. We would go back again.... in three years!!!
"3rd Time Is The Charm"
This was our Third Acura I knew that Anthony and Steve would be able to get us the best pricing; and they did. We traded our current MDX for a brand new, fully loaded one. I could not be happier with the process and pricing. Thank you again for getting us exactly what we were looking for.
"Got Me Out Of A Sticky Situation"
02-24-2016
I was very happy with the service I received at Open Road. I worked with Steve who introduced me to Anthony. We were deep in an ILX and needed to get out. I was way over on the mileage. They were able to help me into a new lease and take care of my previous Acura. I will strongly recommend anyone to go them for their next Acura Lease. Thank you again.
"Back Again"
02-24-2016
This is my fourth Acura and I could not be happier. Anthony and Steve were as helpful as always. Thank you again for another fantastic experience.
"Thanks!"
Other dealerships put a lot of pressure on me to buy a car. Thanks to Tiffany and Steve the sales manager, it was so easy. They even delivered the car to my house in Edison,Nj and took my leased 2013 Acura TL back! I love my new 2016 Acura TLX!
"I Love Acuras Always Have And Always Will!"
02-16-2016
I love Acuras! I have always wanted one every since my ex boyfriends Dad had one. When I graduated college I knew I was buying my self an Acura. My parents and I called made an appointment with Tiffany who was nothing but helpful, to come in a test drive a few vehicle because I was unsure of what I wanted. Mike C, the General Sales Manager helped me through out the buying process and made it easy for me to be so happy with my monthly payments and my Acura TLX, my parents also got one!
"Good Pricing!"
I was working a deal with a local dealership near me in South Jersey; Cape May area, which is about two hours from the dealership. I saw a 2014 Acura ILX on Open Road Acura of East Brunswick that caught my eye I had put in a lead and within minutes I got a call from Tiffany. I spoke with her on Monday and she told me the car was still available I could not come in until Saturday. Tiffany followed up with me everyday to give me a update on the ILX and to make sure it was still there before I drove all the way to Central Jersey. Thanks for you help Tiffany!
"Great Help!"
You do not see many women in sales at a car dealership, so sometimes I hate going in without my husband. But, when I went on Open Road Acura of East Brunswick website and saw that Tiffany was a Customer Care Manager and someone who I can talk to; made me feel at ease. Tiffany was such a great help through out my car buying experience; thank you Tiffany!
"Great Help!"
02-12-2016
It is nice when you can be helped with no questions asked. I had called into the dealership and wanted to know if a car was still available.. I had spoken with Tiffany and she had informed me that the vehicle has a deposit on it but if it falls through she would like me know. I never thought I would hear from her again, but the next day my phone rang and it was Tiffany, and she let me know the deal fell there. I went to the dealership that day and got treated amazing. Even the used car manager Mike Clites came around and spoke with me. I will always do busy with this dealership! Thanks again! I am loving my CPO 2015 Acura TLX; Black Cooper Pearl with Parchment!
"Great Dealership! Highly Recommend Raymond Lee!!!"
I purchased my new TLX from Open Road Acura. Raymond Lee was my Sales Person and he was very helpful and a pleasure to work with. I usually hate going into car dealerships but Raymond made it stress free. Not once did I felt pressured into purchasing like many other dealerships do. I traveled from North Jersey but it was well worth the trip. Our Sales Manager, Steve Flaster was wonderful and made the transaction smooth and easy. I recommend Raymond, Steve and Open Road Acura to anyone who is looking to purchase a new or preowned car. You will not be disappointed.
"Keep Coming Back"
I purchased from Anthony at Open Road before and had a fantastic experience. This time around was no different. Anthony made the transaction smooth and easy for everyone involved. I will make sure to come back in 3 years for my next lease.
"Fantastic Experience! Raymond Was Great!"
I bought my first Acura from Open Road Acura of East Brunswick and had a great experience. Raymond Lee was my Sales Consultant. He was very knowledgeable and answered all my questions. The Sales Manager, Mike Colavito, was a great help and made the process as smooth as possible. I usually hate car shopping but Raymond and Mike made my purchase hassle free. One of the best experiences I had at a dealership. I highly recommend Open Road Acura and Raymond Lee. You will not be disappointed.
"Following Up"
I put in an internet lead a little while and I planned on coming in just got a little crazy with the snow storm and with a couple work meetings. Tiffany helped me and stayed in touch with me and even though I canceled so many times she was always polite and nice to me and I finally found a good day to come in. Thank you Tiffany for staying in touch and being so kind, and helpful.
"New Staff"
02-06-2016
I went into Open Road Acura of East Brunswick I was greeted by the new General Manager Kurt. Kurt was very helpful and he pointed me over to a sales consultant who was also wonderful. When you go into dealerships you sometimes get a little nervous but not at this place! The staff at Open Road Acura of East Brunswick is wonderful!
"Lawrence Helped Me Get Into The Rdx!"
I saw a pre owned Acura RDX and have been following it for a few days when I finally decided to give the dealership a call on it. Lawrence had answered the phone and I made an appointment with him to come in and check it out. Needless to say the car was all ready for me when I got there. We drove it, he helped me out with the Price and the financing all worked out. Within 2 hours I traded my car in and was on the Road in my new car! Very satisfied with Open Road Acura and im looking forward to doing it all over in a few years!!!
"New Tlx"
My wife and I came in to look at a TLX. We did not plan to buy today, but Anthony and Steve gave us an up front offer that we really could not refuse. This was the smoothest experience I have had purchasing a new car in a LONG TIME!!! Thank you again for making this as easy as possible.
"Fantatastic Expereicne"
I had a fantastic experience working with Anthony and Mike at Open Road. We came in from Philly on a pre-owned car. Even though it was late, they were ready and willing to help us. They answered all our questions and were eager to make the experience a great one. It was worth the ride from Philly. I would highly recommend them.
"Love The 2016 Acura Ilx"
02-03-2016
I came Saturday the last day of the month and I knew going in it would be crazy busy. I had bought a car from Barry a little while back and had a good experience with Barry when I was at the dealership. Before I went to the dealership, I was helped by Tiffany. When I was there this Saturday my girlfriend was looking for a car and Barry was busy so Tiffany saw me and came over to me and talked with me, I said I was waiting. My girlfriend and I walked the lot outside and a short while after Tiffany came outside and helped us look at cars and show us different colors and models and even though Tiffany is not a sales consultant she went above and beyond for us until Barry was freed up. We purchased a 2016 Acura ILX that day because of the customer service that was provided to us.
"Worth The Trip"
I called up to enquire about a pre owned on their lot. I spoke with Anthony, who was very helpful and informative. Even though we got there not too long before closing he was ready to take us out on a test drive and answer all of our questions. We spoke with Mike, the sales manager and he, too, was extremely polite and helpful. We planned to pick the truck up on Saturday. Saturday morning came and the car was ready. We were in and out as quick as possible. Being that we came up from Philadelphia it was worth the trip. Thank you again!!!
"Amazing Help!"
01-29-2016
Sometimes car dealerships are not friendly and are not helpful. When I called in to the dealership Tiffany was nothing but helpful. Even though the used car that I was shopping for was sold she went above and beyond to find me something similar to what I originally wanted. It was such a smooth process and Tiffany was very helpful. I even drove all the way from Williamsburg Brooklyn to get it because it was everything I was looking for. I am loving my pre-owed 2015 Acura TLX! Thank you again Tiffany!
"Even Helped When I Was Snowed In!"
01-29-2016
Over the weekend when I was trapped in and snowed in my house Open Road Acura of East Brunswick was helpful! I want to personally thank Tiffany and Michael Colavito for helping me out. I put in a request for a 2016 Acura ILX A-Spec and wanted some numbers. Tiffany let me know that the dealership was closed but she could help me, she took down what I wanted and told me her General Sales Manager Mike would call me and give me some information. They helped me so much I came in and picked the car up on Monday! even though we had a snowy weekend my car was cleaned and ready for me to take home! You will see me in the service department soon and back in three years for another lease! Thank you Open Road Acura of East Brunswick, Tiffany Caccavale and Michael Colavito.
"Wonderful!"
01-25-2016
Wherever you go you always want to free welcomed and important, and that is what I felt here. I had leased my last three cars with Open Road Acura of East Brunswick because I love the way they deal with me. I got a call about six months before my Acura TSX lease was up by Tiffany. Tiffany and I had some great talk and she answered all my questions right away. I had also expressed to Tiffany that I was over my miles and she let me know that was know problem. Tiffany had even had her General Sales Manager call me to reassure me that it was no problem that we will take care of you. Boy where they right! I came into the dealership one night and it was such a smooth easy process. Thank you Open Road Acura of East Brunswick for another great leasing experience!
"Fast Response!!!!!!!"
01-22-2016
Before coming to Open Road Acura of East Brunswick I went to my local Acura dealership. I left my local Acura dealership because they just did not care to help me and I was very annoyed. Did not have any time for me nor did they offer me a test drive. After I left that dealership I Googled Acura dealers and this store came up and it caught my eyes because of the review it has. I called the dealership and Tiffany answered the phone she was nothing but helpful. She invited me right in for a test drive and when I got to the dealership she was waiting for me as well as a Sales Consultant Ray Lee to take me out for a test drive. I will always come back and do my business with Open Road Acura of East Brunswick!
"Thank You!!!!!!!!"
01-19-2016
Being a young girl car dealerships have always scared me. It felt nice when I got a call from Tiffany the Customer Care Manager being a young women herself she understood me. We set up a time for me to come in and it was nice how she how the Sales Manager Steve greet me so I knew at that point I was in good hands! Thank you Open Road Acura of East Brunswick I will come back for my 2018 Acura!
"Made Me Feel At Ease"
01-19-2016
My buying experience at Open Road Acura of East Brunswick was wonderful; from start to finish. It all started with Tiffany help before I came into the dealership to the moment I got my keys. I want to thank the pre-owned manager Mike for welcoming me and helping me out and making me feel at ease. My sales consultant Anthony was also great. It means a lot when the who team is friendly and really car for their customers.
"Thank You For A Great Experience"
I was at the dealership today to research buying a car. When I was there they were having their Christmas party. They invited me to eat with them and I got to hear the managers and the owners speak. These people are real and they are genuine. I felft very comfortable with them and I made the decision to stop shopping and buy the car. I gave them a deposit and I get to pick up my car tomorrow. I cant wait!
"Scott Will Change The Way U Think About Car Stores"
If you were worried about dealing with a car store go see Scott. He is very helpful and easy to speak to. The people at this store are great. Not only did they help me buy a car but they have been very helpful with service as well. Go see Scott and team, you will not be disappointed!!!
"Quick Response!"
I called the dealership to see if a pre-owned 2015 Acura TLX was still there. Tiffany Caccavale helped me out through out the whole process before I came into the dealership. She followed up with me until the day I came in and when I got there she has a sales consultant ready for me. It was a nice and easy process. Ask for Tiffany if you need help find a car!
"General Manager Scott Is An Ace!"
12-09-2015
This guy will change the way you experience a car dealership! True gentleman. I am reccomending this dealership to anyone who wants to buy a new or used car or needs service as long as he is there!
"Wow!!!!!!"
12-07-2015
I usually hate going into car dealerships, especially as a women. But, was I wrong, I was treated with the up most respect and I ended up buying a 2015 Acura TLX that day!
"Great Service"
12-02-2015
I purchase a pre-owed certified Acura TL from Open Road a year and a half ago. Recently we noticed that there was a small defect with the paint on the front of the car. I stopped in one day to show them my concern and they couldnt have been more accommodating. They scheduled a time to repair the vehicle that was convenient for me. They also gave me a vehicle to use while my car was being repaired. The vehicle was delivered to me in showroom condition, they did a great job. I highly recommend Open Road, they stand by their vehicles.