"Q50 Service"
Friendly, professional ... quickly attended to my issue
"Great Service!"
Great service! Everyone is very professional. The work took longer than expected but Metro Infiniti quickly informed me and gave me a loaner car.
"Good Service Experience ..."
Had the front passenger airbag replaced under factory recall on a 2006 M35. Also requested the cabin air filter replaced (for parts cost only) since it was in that same general location. They found and replaced a faulty engine fan module (at a 20% discount) during the included multi-point inspection of the vehicle. Making an appointment for the service was painless. Showed up at the appointment time (first appointment of the day at 7 am) and was out with a loaner vehicle within 15 minutes. The vehicle was repaired as promised by the early afternoon. The pickup process was also quick and easy. The vehicle was returned washed and even with shiny dressing on the tires. All-in-all, a pleasant service experience. The only one hiccup was a very loose piece of side molding on the passenger side door of the loaner. Didnt notice it until I left the dealership. Was worry that it might fall off while driving, especially at freeway speed. Had to call to make them aware of it so I wont be charged for the damage.
"Amazing Experience !!!!!"
JB Bui was very professional and knowledgeable. We were just going to look but he made the deal so appealing that we purchased the new QX30..
"Service"
GREAT SERVICE, QUICK FAST AND EASY......................................
"Owner"
Great attention from Tim! So EASY, Ill never buy from anyone else!!
"Owner"
The Staff was very Professional and knowledgeable. They made my service a pleasurable experience. Thanks Metro Infiniti
"Best Infiniti Dealer In La!"
Go see Nick Cook at Metro Infiniti. Hes the best in the business!!
"Always Excellent Service"
I have been coming to Metro since 1992, when I bought my first Infiniti, a J30. Always wonderful, friendly, competent and beyond. I just cannot imagine going anywhere else.
"Cheryl In Service Rocks!!!!"
Cheryl in service Rocks. I drive 35 miles right passed an other Infiniti Dealer because I know the great service Cheryl will give me.
"Great Experience."
What a wonderful experience. I would definitely recommend this dealership...
"Service Experience At Metro Infiniti"
Ive been a customer at Metro Infiniti since 2003. The service department, represented mostly by Cheryl, always provided excellent services. Cheryl is very professional, friendly and courteous. She is one of the reasons I stayed with this dealership.
"Best Purchase Of My Life!"
Purchased and Infiniti Q50 Premium. The buying experience was easy and smooth. I had expressed that I had dinner plans and the sales team at Metro made sure I got out as soon as possible.
"Service"
a great place to service your auto...friendly and professional people who know they business....
"Excellent Experience"
I have bought 5 vehicles from this dealership, every two years I lease a new one! Their customer service is definitely worth the ride!
"Mr. Melvin O. Redford"
I have been a customer of Metro Infiniti for over 25 years and service and care is always outstanding.
"Infiniti"
Easiest, friendliest experience bringing my mom back to buy a car
"Always The Best"
I have been coming to Metro since I bought my first Infiniti, a J-30 in the 1990s and have been completely satisfied every time. It really speaks volumes that the same service writers remain and know their stuff. I cannot even consider going anywhere else.
"Q50 Infiniti Great Experience Buying Car"
great sales guy billy adams and I will return again
"Fred Virgo"
absolutely wonderful!! I have never seen such an outstanding group in any other dealership anywhere in my eighty years of experience.
"Good Shopping Experience"
Appreciate the servicegood help, professional salesman answered all the questions and make me know whats the proper car for US
"Metro Infiniti Customer Satisfaction Survey"
The Metro Infiniti dealership has a highly professional staff who deliver excellent customer service and show honesty.They have spent quality time understanding customers needs and gave the best deal financially as well as meeting all other needs like delivering the care to the house the day and time that was convenient for us. In addition, they held the care few days until it was convenient for us to go to the dealer and there was no games. Whatever was promised via email was delivered. I would highly recommend this dealer to anyone.
"Kudos To Service Consultant, Cheryl Whitten."
You have a real "jewel" in your Service Consultant, Cheryl Whitten! Cheryl has assisted me on several occasions; always friendly and helpful! But, today, she went above and beyond. A warning light appeared on my dashboard and I was told it was the "tire pressure light." Cheryl drove the car around back, inflated my tires to the proper pressure and returned the car to me in a matter of minutes. Now thats what I call service! Thank you Cheryl. Carol A. Chrisney
"Best Dealership In All Areas"
This is a great dealership. Infiniti are great cars that need minimal service
"Lease Of 2015 Infiniti Q50 Hybrid Metro Infiniti"
This is the third car my family has purchased from Metro Infiniti. We realy like the way in which Tim Dennis treats our family. He is a gentlemen, is polite, knows his product line, and always gives us the best price. so we dont have to shop at other dealerships.
"Excellent Service"
10-23-2015
Jeff and lily are the best. They made it quick and easy for me. What a wonderful experience!!!
"Mazda 929"
Was contacted by cars.com stating that they had a mazda 929 for sale. I inquired but they never got back to me.
"Infiniti Qx70"
The best experience ever......thanks to Shane and his team. Very professional and fast. If any body need to buy Infiniti this is the place to go!!!
"President"
Service as Excellent ! I will recommend my friend this dealer.
"Metro Infiniti Service Experience"
As always, my recent visit to Metro Infiniti was excellent. I took my car in for routine service, navigation update and also bought a set of tires. Cheryl, my Service Representative, did everything she could to make the visit easy and fast. She applied whatever discounts she could and arranged for a loaner car before I asked for anything. As usual, Cheryl was extremely helpful and pleasant to work with. Ive given the experience a well deserved 5 stars.
"Good Service"
5 Stars for Nicholas Cook, who made the business with me 4 Stars for William Lin, who first contacted me when I walked in 1 Star for Annie Phung. Not satisfy with her. Did not get any helps.
"Executive Chef"
Great service and sales team. Very tasteful, contemporary facility. I would not hesitate to recommend this dealership.
"2015 Infiniti Q50"
Id been shopping around for a while and Infiniti Metro has the best customer service around. Nick, what can I say? You are the best and made this experience much unforgettable. I need numbers and you gave them all to me without hesitation. Other dealers I went, they want me to sign some papers before they would give me the figures. Well guess what, its their loss. And I am glad I went to Infiniti Metro of Monrovia.
"Customer"
06-25-2015
Excellent, professional, fast and friendly service as usual.
"Review"
06-18-2015
My sales person Tim was very helpful and trustworthy. Really happy with the purchase
"Terrific Experience"
06-18-2015
This was my 2nd consecutive lease from Metro Infiniti. Their prices and terms are consistently the best, and their customer service is top-notch. The process to complete the transaction was smooth, easy and quick. I have dealt with Tim, Nick, Jason and Lilly. They are the best.
"My New Car"
Shane Ranger and his Fleet guy Adam, Were so helpful.. I had an extremely amazing experience.
"Great Dealership And Love My Q50"
Cheryl Whitten takes time and is very attentive to all your needs follows up with the service.she makes you feel like you been having Coming to the Dealership for Years.Definitly the person to speak to on your Infiniti needs.
"Great Experience With Metro Infiniti"
Quick response. The only complaint I have is the customer parking lot is small, and it is hard to find a car park on the street.
"2015 Infiniti Q40"
05-04-2015
Stress free experience. I got an unbeatable deal on the Q40, I signed the contract and in less than 1 hour I was driving off the lot in my new car. Thank you Metro Infiniti!
"Top Service With Metro Infiniti (e.g. Nicholas C.)"
05-04-2015
Ive purchased high-end vehicles before, and I must admit, my experience with Metro Infiniti has been the best experience from them all. Kudos to Nicholas Cook who displayed exceptional service from day one. He kept the same level of service throughout the entire process.
"Latest Visit To Metro Infiniti"
04-21-2015
I have always been very satisfied with the service I receive at Metro Infiniti and would not hesitate to recommend the dealership to a friend.
"Love My Q50"
04-17-2015
They went above and beyond. There were no pressure at all. Nelson,Shane and the beautiful finance manager Lily were straight forward got in and out within an hr. Will be back for my next car.thanks
"Mr.ronald Shomber"
04-11-2015
The only reason I will be back next year to buy again is because of service people like Cheryl Whitten .and others in the shop.
"Metro Infinity"
03-24-2015
Awesome team, salesmen Thompson did a good job, I felt that I was in good hands and never wondered if I was making the right decision he also shared the excitement with me on buying my G37.also the girl who wrote up the contract I think her name was Lily was just as good. Thank you Merto team for getting me into the coolest car I ever owned.
"Executive Chef"
03-22-2015
outstanding customer service and facility-Top notch
"New Q50"
02-23-2015
Jason was very, very helpful. He got me a great deal and went out of his way to help me with my new lease
"Great Customer Service"
02-20-2015
The service counselor was very knowledgeable. Shed answered all my concerns.
"Oil Change 2008 Infiniti"
01-23-2015
Service Advisor was very polite professional . Oil change was done promptly. A couple of times I have taken my car elsewhere to get serviced ... But from now on I will always take my car back to dealership....
"My Surprise Christmas Gift For My Wife"
12-31-2014
I surprised my wife on Christmas with a new Infiniti G37. What made it great is that Jeff ( a wonderful salesman) also provided a bow and helped me keep it secret. The sales manager/service department/and finance group all made it a great experience. This is the second car I bought here and will buy a third one here later this year
