"Great Service"
Glendale Infiniti had the best service from all the infiniti dealerships I have been to. Everything was simple and my car was taken good care of.
"Good Thorough Service"
The service manager (Steve Chen) and advisor were very efficient and well-informed. Steve walked with me around my car to inspect anything that needed to be addressed and was very thorough.
"Oil Change Service "
The service was great. They didnt take that long. The employees were all helpful and friendly. They check up every 30 minutes to see if we needed anything new and let me know how long left till my car is ready.
"Best Service Ive Experienced"
Ben was incredibly helpful and made sure my car being serviced didnt inconvenience plans I had in place. Plus the car seems to be running like new
"Infiniti Service Department Rules."
Prompt, informative, patient and friendly service. Consistently excellent over the past 20 years and counting. Used to offer loaner cars free with few restrictions. Not anymore. Sigh.
"Great Service"
Im a Glendale Infiniti customer more than ten years. Sam Mikel taking care of me since that time. His response is always quick. He is the best person in the Glendale Infiniti.
"Fast & Great Service "
The man helping me was very professional and explained to me everything my car needed to get done and told me the pricing beforehand so i wasnt surprised. The process itself was also very fast.
"Very Good Service "
the service advisor is very helpful ,he discuss everything about the job done . The shuttle service is very good they drop me in downtown.
"Reivew (service/maintenance)"
Attentive, seemed customer oriented. Was in and out fairly quickly. Did office a loaner even for a relatively quick service.
"Service Call"
Outstanding Customer oriented experience with Marco, without an appointment. Easy Oil Change, Filter and Lube with a one hour turnaround.
"Oil Change"
I was helped quickly and the sales rep was very polite. Facility had great snacks and drinks. Even though I had no appointment my car was taken right in and the wait was very little.
"Great Service "
Fast and easy. The rep was easy to work with and made the experience very enjoyable. Gave me a good recommendation with some minor issues with the car.
"Amazing Service Appointment"
I was met promptly and courteously upon arrival and taken into an office to review my service requirements. Jeff was very pleasant and efficient in the processing. I was notified very timely by text, as requested when my car was done. Check out was amazingly fast, and I was off and away in record time in a very clean and freshly washed car. What a delightful experience. The best.
"Awesome Service!!!"
05-04-2017
The service staff was excellent. Ive been a customer for 13 years, and theyve always take good care of me.
"Great Experience "
05-04-2017
Mo was a great salesperson - friendly and professional. The finance manager was helpful and efficient The whole sales process was pleasant. This is our third car purchased from Glendale Infiniti, and we will definitely shop for our next care there too.
"Great Service"
05-04-2017
First class as usual. From the moment I bring out car in to pick up, always feel like Im treated like a VIP. Ive owned many cars, Infiniti has given us the best service experience from them all consistently.
"The Best Place To Take Your Infiniti!"
05-04-2017
Steven Chen and his team are amazing. They genuinely care and are completely trustworthy: 2 traits you dont always expect to fin on a service department.
"Great Service"
05-04-2017
I made an appointment the day before and they accommodated me. Everyone were very friendly. They told me I would have to wait approximately 2 hours and they only took 1 1/2 hours.
"Great Service!"
05-04-2017
I appreciated the prompt and personal service; they showed genuine concern for my time and ensured that they addressed all of my service needs.
"Glendale Infiniti"
05-04-2017
Sam was wonderful, gave us the best service and helped us with all of the questions. He is very knowledgeable and thorough with the explanations of the services given. He made the experience very easy and I am very grateful to him.
"Service Call - Oil Change"
The checkin and checkout were quick. But there was confusion in-house on prices and I was overcharged for the service.
"Great Service ! "
05-04-2017
Awsome experience , quick and easy . My car was delivered as promised on time . I will defiantly be coming back.
"Great Service Consultants"
05-01-2017
Steven Chen and Sam Mikel were great! They were very thorough in explaining what was needed for my car and what I need to be on the look out for in my next service.
"Great Service, Honest And Friendly"
05-01-2017
Service managers are friendly and honest. Sam M and Steven Chin are both excellent to work with and provider a personal touch to the overall service experience
"Leasing Process"
04-28-2017
Excellent customer service. Patrick and Mahdi made my experience comfortable as a first time leasing customer. I definitely recommend Glendale Infiniti for all customers.
"Great Service"
04-22-2017
Lucine is always a Pleasure to deal with. Dealership always Nice Everyone Friendly. Service was done while I waited which was nice since there was no loaners available.
"Great Service, Fast Service"
04-22-2017
At Infiniti of Glendale i received excellent service. The process was fast and people who work there were very friendly and professional.
"Overall A Good Experience"
Promptness, courtesy, knowledge, flexibility. The sales part of the visit was fine. The paperwork part took too long. 2 hours is excessive.
"Good Service, Better Than Most Dealerships."
Marco went out of his way to help us. The service took less time than was stated, Marco recommended a good restaurant, everything went better than expected.
"Excellent Service "
04-12-2017
Short waiting time. Excellent customer service. Ben is very nice and always follow up and g Ive used update about the car.
"First Visit Was Pleasant "
04-10-2017
Friendliness and professionalism is what I look for in any business environment. Glendale Infiniti was one of the best experiences I had.
"Quick And Reliable Service "
Sam is an outstanding service advisor. Quick and reliable. I have never had a problem here. The dealer, however, needs to be remodeled.
"Quick Oil Change"
04-05-2017
No appointment. I called and they said come right in. My car was taken right away and the oil change done quickly. I was given a ride to the mall and picked up right away. Couldnt have gone better.
"Attentive "
fast and knowledgeable. kept me up to date on service. and what i really needed.it was a pleasant experience. thank you.
"Best Car Dealer "
Ovarall great experience the customer service here is incredible they answered every question I had and helped me by going above and beyond I recommend glendale Infiniti to anyone in the market for a car
"Great Service"
Your staff was extremely professional and the service was done in a timely fashion. Your service workers went out of their way to make me feel welcomed and comfortable.
"Great Customer Service"
Everyone I dealt with was extremely helpful and accommodating. I was provided a loaner car free of charge while my car was being serviced.
"Infinity Of Glendale Has A Great Service Departmen"
03-31-2017
Very professional. I do not feel pressured to do other services. Steven Chen has returned - the best guy I have ever worked with in the past.
"Great Service"
03-29-2017
professional service experience was excellent and the facilities where clean and well maintained. The employee and service individuals where kind communicative and well trained.
"Great Service"
03-27-2017
I found the staff at Glendale Infiniti very helpful and informative. Completing the service on my QX70 before the estimated time is a definite plus. Thank you!
"Oil Change"
Did not have to wait 30+ minutes for my car to be washed. First time ever! NO MORE WORDS. I REPEAT...NO MORE WORDS.
"Great Service "
03-20-2017
Excellent Jeff was super helpful in every aspect greeting till my car was out made sure everything was taken care of
"Service At Infiniti In Glendale, Ca"
03-20-2017
Ben, the service rep. that assisted me was very professional, respectful of my time and informative. I didnt feel like he was trying to sell me things that I didnt need and was happy with the thorough explanation of the services I requested. Also, the customer service reps. that called me to remind me about the appointments were nice and professional.
"Great Service"
Sam, the service associate was very helpful and accommodating. He was knowledgeable about the service programs available and worked to ensure I knew the best options for my vehicle.
"Fast, Friendly Serivce"
03-15-2017
Ben was very helpful and friendly. The waiting room was accommodating. Very clean all around. Fast service, even with a car wash.
"Great Service, Nice Employees, Free Car Wash"
03-15-2017
Sam Mikel, the service rep. was nice, accommodating and fast. No need for appointment and free car wash after service.
"Excellent Service "
03-15-2017
Service was outstanding, Lucine was great. This is what i dont mind driving over 20 miles to come to this location.
"Customer Service "
03-10-2017
Much better customer service then any other visit Ive had at this dealership, definitely have become more alert about how to treat their customers.
"Great Service"
03-10-2017
Friendly, efficient service representative; I needed to be have an oil change done in a little over an hour and was done in 40 minutes.
"Glendale Infiniti"
Excellent customer service across the board. Celia, Pezh and Erik were very informative and professional. Highly recommend their product and service.
