"Thank You Having Great Experience With Sales Guy."
Their website is just fishing for clients. When you contact them, it will be no inventory. Also, sales person keeps ask me trade car appraisal rather than ask for which vehicle I want and what is the price of the vehicle. Even stop the communication with customer without say anything. Super rude!
"Could Not Be Happier"
07-21-2017
I found myself suddenly in a car that needed more repairs than it was worth but the wonderful service team and sales team worked with me to trade in my broken car and get me in a new Ford Escape. I cannot say more good things, everyone I interacted with was out of their way helpful and got me a new car that has all the bells and whistles. Sonny Alavicheh was by far the best car sales man I have ever worked with and would not hesitate to go back to him and Ken Gordy Ford in a heart beat for my next new car. If you are in the market for a new car definitely go to Ken Grody Ford.
"These Guys Are Awsome"
Im very happy to say we made a deal on my new family car. I just wanted to thank Gus and his amazing team for welcoming us to the Ken Grodi family. Thank u for helping us withe a quick and painless prosses of buying a car!!!!
"Repair Airbag Recall/oil Change"
This place is way too busy, takes hours for a oil change, all day possibly 2days to fix recall airbag issue, this place sucks will not give them my money, and previous refused my mustang due to accident damage, only reason I got there because its close to my house.
"Be Ready For Hard Sell, And Bad Service "
Had purchased a fusion from them and after hours of negotiations I finally got the price I wanted. I actually out lasted them! My price was fair for both of us but they really wanted blood. All it did was waste their time. Anyway, came back for service and just wanted an oil change, before I knew it my bill was full of stuff I didnt want and didnt authorize. Never paid for it, but my warning to the timid is: they will try to take advantage of you, keep your guard up.
"Great Deals Works Hard On Getting You A Good Deal"
Ive purchace my new 5.0 mustang from here and was very happy with the deal i got at the end even better than "TRUE CAR PRICE" I got turnt down on galphin fordbeing the largest dealer ship but here got my car and and i was just going to look at the cars.
"Bait And Switch"
04-29-2014
I called before showing up, and asked for a specific special I was advised that it was still available. Drove 45 minutes and when I got there no car in sight. After 10 minutes of looking the salesperson finally goes in and asks the sales manager to be told that it was sold in the morning. Then they wouldnt give me my $25 gift card for showing up that they offered me.
"Not Good"
12-04-2013
very unprofessional throughout. very unprofessional throughout.very unprofessional throughout.
"Easy To Work With.."
I would buy from them again... Everyone was very helpful in every department I went to.The dealership was clean and everyone was dress nice.
"Car Buyer"
08-05-2013
Seemed very underhanded and wouldnt answer basic question in a straightforward manner. Tries to get you invest in extreme amount of time in the process so you give in to their demands at the end. I would not recommend this dealer to anyone.
"Amazing"
Amazing ford dealer very helpful and respectful. Completely satisfied with my new fusion. Thank you ken Grody !
"Dishonest Advertising"
I found this dealer through cars.com when I was looking for a Ford Fiesta. They advertisted a great price and when I called they said it was still available at that price. I told them I was coming down to buy the car and set up a time to do so. Right before I came down which was a four hour drive they told me that really wasnt the selling price unless I could qualify for several different rebates like new student and cars turn back for lease etc. Very dishonest advertising which I am sure is illegal. They have wasted enough of my time.
"Fusion"
We ended up buying a different car from another dealership, but only because that better suited our needs. During discussions on the Fusion we were treated professionally and courteously by the folks at Grody.
