"Good Service, Rex Only"

Good service for repairing. But only meet Rex, awesome appointment with him

"Service"

Karollina was a pleasure to work with. She answered all my questions and ordered a new navagation chip for me. It?s nice dealing with friendly people when you have to get your car seriveced.

"New Car Service"

I was pleased with the quick service and that even washed the car.

"Auto Nation Ford"

Joseph (Internet Manager) was amazing anyone looking to purchase or lease a car this is your go to guy. Cant say enough good things about him.

"Bad Service Experience"

I brought my 2009 Ford F-150 Platinum truck to Ford AutoNation SPECIFICALLY to repair a high speed front end shake and a sticky door handle - and routine servicing. They had my truck for a week, put over 100 miles on it, and couldnt figure out what the shake was and didnt bother to fix the door handle. That is a huge failure. They did change the fluids and performed the routine inspection (maybe) and charged me over $800.00. Youd think that a dealer as big as this would know how to repair Ford vehicles. They failed me, I am extremely concerned for the safety of my family and myself, that this vehicle is not safe at highway speeds. I no longer feel safe to take this vehicle on vacations. I also have lost faith in Ford AutoNation and this has changed my overall impression of Ford quality. Think twice before getting involved with this dealership. I really feel like selling the truck.

"Very Happy Client"

AutoNation Ford Torrance exceeded my expectations. Joseph the leasing manager was not pushy, he took his time explaining the cars functions and the leasing process. Phong the finance manager also took his time walking me through all the finance paperwork. Both men were very sweet. If youre looking to purchase/lease a Ford go to AutoNation Torrance and ask for Joseph, hell take wonderful care of you because he did for me. This was truly the best car leasing experience Ive had. I will be back in 3 years to lease another vehicle from AutoNation Torrance.

"Serviced My F-150"

Service manager "K" was great made me feel comfortable and also a female which Ive never seen before specially when getting my car serviced. She was very helpful and attentive.

"Mustang Gt"

Our buying experience with Autonnation was amazing, specially with the sales person Karina Vergara.

"Ashley And Bill Were Great!"

Ashley and Bill made the process quick and easy. Very happy with my new explorer.

"Service"

Everyone was really nice and helpful plus fast service!

"Happy Customer"

This was a great experience. Louis Scarpelli helped me out with purchasing a Ford Explorer Sport. I have to say he was really helpful from start to finish. He says he doesnt like working but I think he really does enjoy helping his customers out, because everyone goes to him. He even added some extras to my sweet ride, and got me a great deal on my trade in with the help of Horatio (Harold) - (which they offered more than any other place I went to), and even made sure I was squared away with how to use all the features with the new ride. Thanks again Autonation Ford Torrance!

"2013 Ford Mustang"

Rex, serviced our car. And Rex was very professional and very accomodating.

"Ford Focus"

Aaron Williams so far the one of the few salesmen who treated me right listened to what I wanted and was very chill throughout the process never did he rush me he called to see if I were still interested in the vehicle and even offered to show up on his day off which he did to close the deal other places such as fords dealers at Alhambra and Buena Park were not the best experience Ive had others telling me what I like and rushing me I felt that autonation ford and their team really made me feel comfortable and proud to say I had the best experience buying my first car thank you Aaron

"Review For Louis Scarpelli Sales Associate"

We bought a Ford Explorer from your Torrance Ford Dealer. Louis Scarpelli was the Sales Associate who helped us. After viewing the new and used cars, we decided to visit other dealers before making a decision. After going to at least eight other dealers we decided to return to the Torrance Ford Dealer. The main reason we returned was Mr. Scarpelli. He was not only very knowledgeable, but he was very genuine. He made us feel at home, and he went out of his way to help us in our final decision. We are sure that from now on, as long as he is working there, we will definitely return to this car dealership. After we bought the car, he has called us a couple of times to make sure that everything is well with the car. Thank you so much Mr. Louis Scarpelli.

"Excellent Service"

Tom Noone took excellent care of out Service needs. Always a pleasure being all my fords to him for service

"First Maintenance"

Did the service quickly. Showed me how to activate my electronic gauges which was very helpful.

"Cars Nation Ford In Torrance"

Great experience. Everyone was very professional and helpful. Would highly recomend.

"Maintenance"

Routine oil change & tire rotation. Part of a service contract with dealer.

"Quality Care"

Prompt, professional, trustworthy service every time.

"Jesus Cisneros"

Jesse is always professional and gets us in and out with problems solved.

"Larry A Rumple Ford F150"

great people, things were ready to go upon my arrival. truck was ready, sales people were very nice as was finance people

"Ford Torrance Dealer - Louis Scarpelli"

Louis went beyond a normal salesperson on duty when he took the initiative to make sure a sale would get done. When the truck I wanted sold the day before, without hesitation he found a truck similar & with more. However, I was still on the fence on buying the truck. Louis asked the manager Roy, to have the service request of painting the rims to match the vehicle. Done Deal!! NOW, the truck looks like the vehicle I wanted & Im so-so happy on making my purchased with Louis!

"Service"

In and out for services quickly and efficiently even with assistance needed for transportation back and forth. T. Noonan always great there. Hes the reason I stay there.

"Catherne Vaughn"

Automation was great they found me the exact car I wanted. And have taken great care of it. There customer service is great !

"Starpower"

Great customer service, great prices. Work was done fast.

"Excellent Experience"

04-26-2017

Mike Noone, as always, was very professional; just the right amount of courtesy without overdoing it. I brought my C-Max in for a factory recall work at the agreed upon appointment time. Mike, almost immediately came out to greet me and then ushered me into his office to quickly deal with a little paperwork. Then Mike walked me outside his office and there was a driver waiting to shuttle me home. Later that same day, Customer Service called to inform me that my vehicle was ready to picked up. My wife dropped me off at Auto Nation Ford that evening to pick up my freshly washed vehicle. You cant ask for much more than that.

"Awesome Service"

Stuart was great. Was able to get my oil changed in a timely manner. Very friendly and efficient

"Great Find"

Have had a great relationship with Auto Nation/Ford buy vehicles and service. Always have my vehicle serviced at the dealer it is safer and more reliable

"Ford Torrance"

04-12-2017

Rex was great! Very helpful and kept me up to date.

"Ford Torrance"

04-12-2017

Rex was great! Very helpful and kept me up to date.

"Ford Experience"

My husband and I love our new Ford Fusion Tianium Energy!!! "Spend less time at the pump". Joseph our sales person answered all of our question and we never felt pressured to buy. This car is defenetly a different kind of car. I would recommend to all my friends.

"Awesome !"

Overall experience was good, helped me find the right car for the right price !

"Quick And Efficient"

I was needing a new key for my 2014 F150 Tremor that I had purchased. The AutoNation Ford dealer in Torrance on PCH was chosen. The Maintenance writer was pleasant and efficient. My new key was programmed and finished in under an Hour. Very Quick!!

"Great, No Hassle Experience"

The Auto Nation Representative George Kalaja was very helpful and knowledgeable. He made my buying experience fast and simple. He found the vehicle I was looking for within my budget. Over all it was a great experience.

"37.7k Service Visit"

I like being able to login to Wi-Fi and work while waiting for my car to be serviced at AutoNation Ford and I have come to expect their consistently high-quality customer service!

"Power Ford Torrance"

Experience was great. Friendly Service Writers. Work I had done was great!

"Truly Outstanding Service Advisor"

Although not a frequent service customer but greatly rely when it comes to major repairs, AutoNation Ford Torrance has a competent & knowledgeable service advisor, Tom Noone. After the first major repair (in terms of cost), we experienced splendid interaction with Tom, as well as the tech who did the repair. When a second major repair for our 14 year old Explorer needed to be done, even my wife hoped that Tom would write us up and receive the vehicle for repair. But the biggest factor my wife & I both agree was Tom Noones professionalism, and foremost his being a human being, something thats not so common these days, when dealing with us.

"Good Reliable Service"

I have been taking my Ford Escape to this dealership for service and repairs since 2013. The service advisors are very nice and are great at keeping me updated on the status of my car. Because of the complexity of car systems now, I feel more comfortable having my car serviced by the dealer as opposed to an independent service shop. I have found that their prices are fair, and often times much less than what another mechanic shop would charge. They always inspect my vehicle very thoroughly and let me know if there are any other vehicle issues or services that are needed or should be tended to in the near future, but I have never felt pressured to pay for additional recommended services. Service is quick and is usually finished the same day. Only once did repairs require that they keep my car until the following day and on that occasion, they covered the cost of my rental car. I love my Ford and I will definitely be shopping here when it is time to purchase a new vehicle.

"2016 Ford Flex"

03-09-2017

I will say that Vince is the best car salesman I have ever crossed paths with! He was super helpful and easy to work with.

"Autonation Gets A Standing Ovation"

Even though I wasnt able to get financed , my overall experience at autonation ford in Torrance was comfortable , informative and even pleasant for the most part. My green pea salesman still in training , gave me the the most comfortable experience Ive ever had on a car lot. What he lacked in knowledge he made up for in attitude and enthusiasm. Jeff the sales manager was a seasoned. Veteran and treated me with respect and dignity even though he could not put me in the car of my dreams. Thanks for all your efforts

"Service"

03-03-2017

I had a great experience. They are definitely customer service oriented and made me feel like I was their most important customer.

"Helpful, Friendly, And Fast"

The service rep is helpful, friendly, and quick. Only hope they would close slightly later for me to be few minutes late to pickup the car, but, thats purely my fault and being silly. My brain wasnt thinking that day and took the wrong detour.

"Autonation Ford Took Care Of Me And My Focus"

02-28-2017

The service was 10/10 Couldnt have asked for better

"4 Out Of 5"

Had to wait for Service Rep for about 5 min. Other than that experience was great

"Mr Douglas And Odilia"

Great customer service and nice deals on the cars, Ill recommend it to everyone out there who are looking for a good deal and a nice car

"Autonation Service"

Always been a positive process from day one of purchase thru service,so far.

"Auto Nation Ford"

Purchased a Fusion on the internet, was the fastest easiest and best experience with no hassles.

"Air Bag Recall"

The guys in Palos Verdes quoted me and hour and finished in 30. Fast and professional made sure all my paperwork was up to date and made sure I was in the system for the future.

"Autonation Torrance"

02-08-2017

I met with Mr. Mistrih to return my 2914 Ford Escape since my lease had ended. He was very patient, respectful and courteous. He ended up giving us a great deal on a new ford and we signed a new lease. Prior to going to Autonation I had gone to 2 other ford dealers and received awful service.

"Oil Change & Overall Historical Dealership Rating"

On this occasion I had an oil change. Everything went smoothly. Mario was very courteous. My rating above is based on my service history.