""fantastic Service""
Howard Choi was the most helpful in sharing his knowledge, very courteous, and just catered to us till the very end. Cindy Kim was such a Doll, very outgoing and fun to do business with. We will recommend many people to this location.
"Great Dealer !"
Bought my brand new challenger RT , for a GREAT deal, 9k off msrp, the sales associate (Joseph) was awesome! The whole process was easy and I was in an out .. I was hassled or harassed into buying a car like some dealers, I didnt feel pressured at all, I felt in control of my buying experience the whole time.. I would recommend them any day to anybody.
"Great Experience, Friendly Welcoming Staff."
Came in to have Sprinter serviced very friendly staff members.
"New Ram 3500 Limited"
I special ordered the 2017 Ram 3500. Glenn Thomas Dodge had the lowest price in all of California. They really easy to work with, friendly and professional. This is the second vehicle that I have purchased from this dealership, and they never cease to impress me with their customer service and willingness to deal.
"Amazing Customer Service!!!"
Everyone who helped me purchase my vehicle was extremely friendly (but not phony) and very genuine. They were honest and spoke to me about my financing options. I WILL be referring everyone I know whos in the market for a new or used vehicle to this dealership! Special thanks to Luke, Hugo and Alice : )
"Great Service"
Im a very cautious and particular customer. I spent a year researching cars until I found one I liked. I was buying used and GET dodge happened to have what I wanted in stock. I was in contact with a sales rep, Peter, who was very responsive. I had emailed over 2 dozen dealers and Peter was the only one who saw value in a customer even if they werent on the lot. He was willing to discuss features and negotiate price even through email. Peter was the single reason I made the trip from Glendale. Once I reached the dealer Peter was running late and suggested I work with Kurt, who was very friendly, professional, and patient to deal with all the questions I had as a first time buyer. I had some snafus with my trade in which became a huge ordeal but it was no fault of theirs and Kurt and his management team worked with me to find a solution so I could leave my trade in down there in long beach until I got it straightened out and still take my new car home with me! As a first time buyer from a dealership I was highly anxious and stressed but peter, Kurt, and the rest of the Glenn E Thomas staff helped put me at ease and made this buying process painless for me! Thanks again guys!
"Second To None"
Fantastic buying experience. If you are looking for a knowledgeable sales rep see Peter. Their service department is professional and quick. I had to get the carpet in my wrangler replaced and they did it quickly and efficiently. I wont go anywhere else. 5/5 - Sales 5/5 - Service
"Great Buying Experience"
Great staff...Great service! Howard was very knowledgeable and was a great salesman. Luke was the sales manager and helped me get a manageable monthly payment for my truck. Great buying experience. Enjoy the popcorn!
"Amazing Customer Service!"
First and foremost, the customer service is great. Ask for Beto. He always takes care of my car needs quickly and promptly. I have nothing to complain about any repairs or services. Ive been going here for about 6 years now. Theyve also done some remodeling and the place has only gotten better. Being able to drop off your car during closed hours is also very convenient. Definitely go here for your car needs.
"Excellent Service"
I have had my Dodge vehicles serviced at Glenn Thomas Dodge now for thirty years. From the very beginning, Frank has been the "go-to" service writer. Hes kept my truck and later, Durango, in superb shape. Trading in the Durango on a Caliber, except for a cross-country trip where it was serviced at a Dodge dealer, Frank has kept the Caliber in tip-top condition. Service is excellent. When a repair needs to be made, he calls and gives me a forthright assessment of the problem. Problem is solved, I go home happy. Would I buy another vehicle from GET Dodge? You bet! See Luke to buy your Chrysler vehicle, see Frank to take care of it. You wont go wrong!
"Service"
I had service done to my 2005 Dodge Journey on 3/28/15. Everyone from the shuttle driver "Mike" to service adviser "Beto" where nothing but professional and dedicated employees!!
"Service Department"
A few weeks ago I had to take my car in for its oil change. I normally dislike going to get oil changes, especially on weekends. Who wants to spend time waiting for their car on a Saturday? When I pulled in to the dealer I noticed the long line of cars waiting and I was contemplating turning around and heading somewhere else. I decided to wait, despite the long line of cars. Almost immediately I was greeted by one of the service guys, Beto. He was able to get my car in and out within 30 minutes! I was very impressed and surprised at how quick the service was. I was expecting to be waiting over an hour. Thank you, Beto, for your professionalism and excellent service! I truly appreciate it! If anyone decides to take their car in for service, ask for Beto you will not be disappointed.
"Hvacman"
I have known Tom and Beto in the service department for over 10 years now and they have always gone the extra mile for me and my 300 Touring model. Always friendly with a smile, true professionals. Repairs are done on time and right the first time. Plus they always find ways to give me the best deals offered by Chrysler Corporate and the Glenn E. Thomas Dealership. I recommend them and will keep coming back.
"Go See Josh"
jOSH WAS GREAT SALES PERSON. GO IN AND OUT WITH IN A COUPLE OF HOURS. I GOT A 2014 ADVENGER. THANKS FOR TAKING GREAT CARE OF ME!
"Great Service - Very Nice People"
My jeep needed a recall and oil change, when I called they told me they could get me in right away. Laura was very nice and helped me right away. She offered me a coupon price on the oil change to save me some money. Overall great service.... They even gave me a free car wash!!!
"No Customer Service"
Went to get my oil change & a recall done. Was told to wait by my vehicle, 15 min later no one even attempted to talk to me. I went inside the office to Richards desk. As I walked up, he picked up the phone, pretended to dial and sat there for over 5 min not talking just looking around. I was standing right there & saw he did not even dial the phone. What happened to there customer service? It has gone down to they do not care because they got a 5 star dealership. Too bad, it will catch up with them.
"Loved My First Solo Car Buying Eperience!"
I just have to say I was so nervous looking to buy a car, on my own, for the first time, but I have since been pleasantly relieved. The friendly none intimidating staff working here, were amazing. From my first conversation with Mintu over the phone, to Steve selling me the car I wanted, I had a wonderfull car buying experience. You guys have an awesome staff, and amazing customer service. Thankyou, thankyou for not only making this a good experience, but a fun one too.
"Purchased New Car"
12-17-2012
You dont often associate car buying as a positive experience but ours was. We think we got a great deal on a car we are very happy with. One more important point about Glenn Thomas Dodge. They have a great staff. Everyone who worked with us (5 different people)spoke freely about how much they enjoyed working there. They all talked about how management has standards that they promote and adhere to. Every business has to make some money to survive. I would rather see my money go to this dealership than any other.
"Purchased Ram 2500"
12-03-2012
Daniel is a great sells person, he helped me out on a good deal with a brand new Ram 2500, unlike Cerritos Dodge, told me he can give me a good deal on the truck and the price I wanted to pay, when I got there, its not even the truck I wanted, I emailed him to confirm before I drove there to confirm the truck and info, he said confirmed, very disappointed, and since I am already down there, drove to Signal Hills, I couldnt have been happier. Thanks Daniel.
"Awesome Experience"
12-03-2012
me and my husband went in there thinking to just test drive a 2012 jeep patriot. We got a sales man name JOSE and he was such an awesome salesman. he was easy going and did not pressure us to purchase. he listened to our input and also he helped us figure out which vehicle would be best for us. the finance lady LORI she was fast with all the forms we had to sign. this has to be the most awesome customer service i have ever had since i been buying a car. THANK YOU GLENN E THOMAS FOR ALL UR AWESOME CUSTOMER SERVICE, FAST WORKING, CUSTOMER FRIENDLY EMPLOYEES! YOU GUYS ARE THE BEST! I LOVE MY NEW CAR!!!!
"Wonderful Experience, Wonderful Dealership"
12-03-2012
Purchased a 2012 Jeep Wrangler Rubicon from Glenn E Thomas over the weekend. What a wonderful experience. Customer service from Mark Myers (salesman) and Lori (in financing) was top notch! ALL the staff that worked there were smiling and courteous - a far cry from Motor Village LA - the dealership that drove me away with their chauvinism and condescending customer "relations" (I refuse to call what I experienced at Motor Village LA "service"). The Glenn E Thomas staff treated me with respect, as an educated consumer should be. I experienced complete transparency from the sales staff when it came to negotiating the price - as it should be. Best car buying experience Ive ever had by far. Even the parts and service department was prompt - there was an extra part (tubular steps) I wanted added below the doors of my new Wrangler. While one employee went to check if they had the part in stock, another told me that if it wasnt available now, they would schedule a service appointment for me to come back in three days to install the part. The parts were actually in stock though, and they put them right on my car. Do your research on pricing, value of trade in, etc. They will listen to you and not haggle about the price. Overall, a great dealership, with top notch customer service. These folks cater to the customer experience - they even have their own Jeep enthusiast off-roading club!
"Purchased A 2007 Tahoe"
12-03-2012
Overall it was plesant, just wish my tahoe had no issues after purchased.
