"My Experience At Hunting Beach Cdjr"
09-28-2017
Very pleasant and friendly dealership with fantastic prices on new Chryslers, Dodges and Ram trucks. I saved a whopping $12, 500 below sticker (MSRP) on my 2017 Ram 1500 4x4. This dealer has the largest dealer discounts of any dealer Ive ever seen. They do tremendous volume, in fact they are the # 1 CDJR dealer in the state of Ca. I recommend shop here and compare for yourself. The whole Staff (sales, finance, etc) is awsum. My salesman was Nathan whom is the owners grandson. Tom
"Stay Away!!!!!!!"
09-22-2017
Do not work with these people. Changed my rates multiple times, even after the 10 days. Don’t answer the phone or even voicemails. Shady. They don’t deserve your money. The advertised price is just to lure you. Wish I could give 0 stars.....
"Just Looking"
Just inquired through email never went to the dealership
"Not Interested"
08-03-2017
Upfront, they state the price of the car will be higher if you do not finance with them. Immediately, I knew I didnt want to buy from this dealership.
"Dodge Journey"
Speedy and friendly process . I was pleased by the teamwork and non pressured approach by them as well as ensuring all was in absolutely wonderful conditions prior to leaving with the car. The follow up by the seller was impressive . I would recommend this dealer anytime!
"No Pressure"
06-27-2017
The dealer did not pressure me to buy something I did not want. the only upsell was requested by me regarding the extended warranty.
"Chrysler Jeep"
My salesassociate Michael Vallaine was awlful. He was to contact me and never did. After a few email conversations, he said he had a family emergency and couldnt call all 150 prospective buyers back. So sorry he felt that way. I believe his work ethics are a poor reflection of his work practices and I will not work with a dealership who has staff that doesnt value their customers. Its a very poor reflection on the dealership. As a result, I will not do business with this business!
"Purchased Used Vw Jetta In May 2017"
I purchased a used 2016 VW Jetta after viewing a number of them on Cars.com in the SoCal area. Huntington Beach seemed to price consistently and significantly priced lower vs competition...and had multiple cars to choose from - they source many of them ex-rental and hence you have to be careful so as to avoid any examples that are cosmetically flawed. To cut a long story short, the salesman ("Jan") was exceptionally helpful, polite and very knowledgeable...he followed-up on multiple occasions via text to ensure the buying/financing process went smoothly, and was unusually thorough beyond the point when I signed for the vehicle, when clearly his role was complete yet he continued to follow-up and ensure everything was fine. I highly recommend looking past the "production line" atmosphere and take advantage of the fact they make their numbers by shifting high volume at low prices. Excellent.
"Not The Real Price"
Unfortunately their written quoted price (we said we are paying cash) was not the price they returned to the table with - they want $1,000 more. I am glad I brought my son for the learning experience. These cars were bought auction. Be careful when they come back with the final numbers.
"The Best In Huntington Beach! !"
Nice people ..very helpful..especially Dawn..who helped through out the buying process ..and Jason too..
"Internet Sales Dealer"
Good response time returning phone calls via internet inquiries. Very helpful internet sells people.
"Very Happy With My New Car"
After having a competitor dealer tell me to come back after my current Jeep lease ends (2 months left), I decided to try HB Jeep. Oliver Carper and I spoke on the phone and he told me he could make a deal to get me out of my old leaseand into a new purchase. I drove over and sure enough, between him and Daniel Anderson, I ended up with the Cherokee Trail Hawk that I wanted. Great Job guys!!!! Thanks again.
"My Experience"
They were very attentive and helpful. I contacted them about a car I was interested in and were quick to answer.
"Good Sales Experience "
02-21-2017
We dont submit a lot of online reviews but thought I would share a good used auto purchase experience. Purchased a used SUV and the experience was very pleasant, extremely fair negotiation, quick finance decision and fast overall transaction. We were out of the dealership with the vehicle in a couple of hours. I would recommend them for future purchases.
"Huntington Beach Chrysler Jeep Dodge"
Good experience and good price not a place that have a problem recommending thank you ,Dawn was grest
"Huntington Jeep Dodge Treat You With Respect"
I have not had the experience of buying a truck from them but in the near future Im going to buy my next truck from this dealer because of their prices and they are the cheapest.
"I Will Never Return To This Unethical Dealership"
12-09-2016
I showed up to check out a 2015 Ram with only 13,000 miles, and i had been assured that this vehicle had no major dents or accidents.. what a big Lie..not only was it in an accident, it was in several accidents and had major dents everywhere, Even on the Fuel Door.. this was obviously a construction company truck that owned it.. it had been trashed, smoked in and wrecked..it had dents on the front, on the sides and in the back, even inside the bed of the truck it had dents everywhere.. the tires in the rear also needed replaced because the tires had cupping.. the shocks needed replaced and the A/C had been welded back together.. i came from San diego just to be shown an abused truck that was way overpriced.. i guarantee you, i will never go back to this sleazy place.
"A Wonderful Eperience All The Way Around."
12-09-2016
An excellent experience all the way around. A highly professional staff at all levels, including its service department led by Jonathan. If I would have to do it again, I will go back to them.
"Disappointed"
I saw a car I wanted online through cars.com but the photo was a stock picture of the car. I sent a message to the dealership requesting actual photos of the car before I drove out to Huntington for a test drive. I did not hear back them anyone for several days, and then only a request for my phone number. Thinking they just wanted my number to call me about the car, I asked that they simply send the pictures to my email. 5 days later, still no pictures. 2 days after that, I get an email from someone else at the dealership, asking if their service had met my expectations. I said no, definitely not, and explained why. A few days later, I get another email asking for my phone number, explaining the sending photos of the car to my phone would be easier. I surrendered and emailed my phone number right back. That was 5 days ago. I still havent seen any pictures of the car. Guess they are not interested in selling it. I wont go there, even if I DO see the pictures at some point. If this is your example of customer service, it is disappointing. I wouldnt want to rely on this dealership for follow up service!
"Very Happy!!!!"
Very happy!!!! They had what i was looking for and at the price i was looking for..
"Worst Dealership!"
Date September 15 2016. wasted 8hrs of our time. They made us believe we already closed the deal on the car we saw on their website deal. They said the deal is ok we just need to sign the papers for the car. So we drive from Bakersfield to the dealership with our kids. We arrived at 8:30pm signed the papers checked and test drive the car. We waited for the release and all of a sudden the sales manager changed the deal that we already talked to on the phone. In short we didnt get the car,drive back to Bakersfield tired and disappointed... poor kids got home at 1am
"Buyers Beware! Avoid This Dealership"
Warning! Beware! Avoid this dealership! Do not trust these people, do not believe them if they tell you a car is available! Worst deals i ever heard!
"Terrible Customer Service."
I called the dealer and ask them if a car was still available which they told me it was. I made an appointment the same day to check the car. I drove from San Diego to LA for more than 2 hours in traffic. when I got there, they were selling the car to someone else. They at least should have call me to let me know that the car was being sold to someone else. I will never buy a car from these people and I will never recommend this place to anyone.
"R. Scott"
Nice sales person, decent facility, super long wait (over 2 hours) to get paper work done for a used car. Charged us $500 dollars over what the internet add price was (need to purchase a new car or finance to get this untold discount).
"Review"
Great people to deal with upfront about everything, no hassle great customer service.
"Good, Funny, Great People!"
Nicholas Tardif is one cool guy! He made my visit really smooth. I walked in thinking that it was going to a big pain, but no very funny visit. Over all during my trip I didnt drive out with a car just wasnt right at the moment but Ill will be going back.
"More Than Worth The Trip"
My wife and I were in the market for either a GMC Acadia or Buick Enclave. We live in Modesto, CA and had been searching throughout Northern California. It seemed like every vehicle we found with our preferred mileage/year/equipment was just a few 1000 out of our price range. To top it off, it seemed like no dealer would budge on the price when we inquired. My wife and I took a trip to So-Cal for a quick trip to Disneyland as our annual passes will be expiring soon and we wouldnt be able to get away for the long holiday weekend due to work. While waiting in line for rides, we decided to browse the internet, thinking maybe prices would be better than up North. We found a much larger selection, but similar pricing to the dealers near home. Then we found Huntington Beach Chrysler Dodge Jeep Ram and they had two Acadias that seemed to be what we wanted with much better prices than we expected to find. I e-mailed the dealer asking if the vehicle was still available and got a phone call back within the hour. We scheduled an appointment for noon the next day. We got up the next morning and decided to go to the dealer early. We were contacted by phone at about 10 AM to confirm we would be showing up. We told them we were ready and could come in early. The same salesman (Miguel) I spoke to on the phone was quick to greet us, despite not being scheduled. He took us over to see both cars, let us drive them both and then asked what he could do for us. We asked for a little off the price, which we didnt get, but I wasnt expecting as the price was already $3-4k off what we would have paid for a similar vehicle in Northern California. Once we agreed on a price, the manager Anthony came over to explain our different financing options and how we could save the most money in that process. Miguel then took the car over for a final detail and cleaning while we went and finalized the contract. They took us in to meet Executive Sales Manager Chris Amato, who was already finishing up our paperwork. Chris was very gregarious and outgoing, asking us plenty of questions about what got us to the dealership, why we chose the car, etc. He also gave us a better explanation of how they were able to give us such a great price. Basically, since the dealer is so high volume, they dont have to make such high markups on each vehicle. Chris finished up the paperwork and transferred it all to a really neat desktop monitor that displayed all the contracts and allowed us to sign electronically. Finally, we were finished with the paperwork, Chris walked us back out to the showroom where we waited a few minutes for the detailing to be finished. Miguel showed up with the vehicle, handed us the keys and we were on our way back home to Modesto. All told it was maybe 3 1/2 hours from the time we arrived, to driving off, which seems to be pretty quick from what I understand of the car buying experience. Throughout the day, various members of the staff made sure to check on us and see if we needed anything to drink or anything like that. I would HIGHLY reccomend this dealership to anyone buying a new or used vehicle. They really go the extra mile to make sure you are comfortable throughout the experience and dont pressure you into anything you dont feel comfortable with. This was a great experience and more than worth the trip. I will most likely look to make a trip down again for our next car purchase.
"Internet Salesman"
04-29-2016
I inquired about a vehicle for sale on the Internet. The dealership internet sales office contacted me within 12hrs. and arranged a vehicle showing the same day. Although I did not purchase the vehicle, I found the service to be exceptional. Great customer service.
"Great Place To Buy!!"
I had the best car buying experience of my life with this dealership. Everyone I felt with at the dealership went above and beyond all my expectations. I am an out of town buyer and took a flight into Long Beach and was picked up by one of the salesman and brought back to dealership. I have nothing bad to say about this place. If you are looking for a car I would recommend that you stop by there or give them a call. Thank You again Huntington Beach Chrysler Dodge Jeep Ram!!! Special Thanks to Oscar!! You made everything so easy.
"Not Good Customer Service Place"
I travel from Northern CA and asked to look at an SUV I saw on cars.com. Making phone call before the trip and was told the car is available. When I came, the car was still in repair shop !! A saleman said it would be done in 2 days. I called back to the same person in 2 days, and asking about the price along with the vehicle. He said he would get back to me in 10 minutes. Did not receive any call until 7:00PM at night and I rec message stating that car is sold !!
"Sales Managers Are Shady. Beware. "
08-07-2015
sales people were very nice and helpful. Once it came time to purchase and the sales managers got involved it all went downhill. They were shady, dishonest, chauvinistic and basically rude. I left the dealer during the middle of the purchase process and bought my jeep the next day from another dealer for a better price and from MUCH more honest people.
"Great Service And Lots Of Cars To Choose From"
Me and my wife would like to thank the people that worked with us especially the Sales Rep, Matt Martinez. He was so patient with us because when we got there we had 3 options in mind. The Beetle, Mustang convertible and the Mini Cooper S. He gave us some opinions about the 3 different cars. He was not very pushy unlike other Sales Rep who are just after a big chunk of commission. Everybody were very helpful when it comes to working with our finances. They were able to match the budget that we intend to spend for the car that we are buying. We were even impressed as to how they do the car documentation using the doc pad which saves a lot time signing the car documents. Thumbs up to this car dealership¿
"Not Professional"
06-12-2015
I was interested by a Jeep Wrangler. I saw one post from this dealer so, I contact them to see the car. They call me back to confirm the appointment for today. When I got there, the person with whom I had appointment was not available. So I was waiting until someone else can take care of me. Then the employee told me that the vehicle was not located on-site. So we need to move somewhere else. So I decide to follow him to the another location, what a surprise seeing the vehicle which did not at all correspond to the photographs presented on the website cars.com? He was not even cleaned. I wasted my time as Id just came from Beverly Hills to see it.
"Second Use Car Bought At Hb Chrysler Dodge Jeepram"
06-10-2015
My experience was good,I love my use car,and the seller was very helpful. This is the second car I purchase at HB Chrysler Dodge Jeep Ram and I am very happy with my two vehicles. Thank you Adrian and Benita from Finance for your assistance and help. My family and I just wanted to let you know that we had a very pleasant car shopping/buying experience. Adrian and the finance dept. were very helpful. I really appreciate your help and your time. We are enjoying both of our cars. The 2013 Dodge Durango and the Nissan Sentra and certainly Thank you HB Chrysler Dodge Jeep Ram.. Sincerely, Fam. Espinoza Isabel Espinoza
"Good Deals"
They gave me the payments i was looking for. There the number 1 for a reason.
"Huge Inventory"
This place is a class act. They had several options for the Jeep I was looking for and were able to bring it in at the price I wanted, no haggling. Dan Powers was the best salesman! He made the process fun, easy and quick. I highly recommend this dealership!
"Purchase Of Jeep Patriot"
04-01-2015
I allowed myself to be bamboozled by their "friendly, were so happy to help you" routine! They must have had a good laugh, patting themselves on the back when we left. They advertised the car with a sales price, and also implied that they would push to get a lower price, but when they drew up the contract they used the "list" price. That way they also didnt have to give me any trade in value for my car - I am actually paying them to take my car! Oh well, lesson learned! I will never buy a car from this dealership again!
"Great Deals!"
03-18-2015
Great car buying experience ,thanks Jason Im looking forward to buying another car here they have a really large selection of new cars fantastic prices check them out on cars,com Best Deals at the Best Prices
"The No-nonsense, No-hassle Dealer To Beat!"
03-18-2015
No one approached me when I got to the dealer. I felt free to roam and look at vehicles without anyone hovering over me. I loved that the salesman gave me the bottom line price from the get go, which is how this dealer operates. The price you see online is their bottom line sale price and taxes and fees will be applied to the general sale price after manufacturer rebates and such. I went in on a Sunday, so wait time was crazy. I got there at around 2:15 PM and knew what I wanted but still didnt leave the dealership until around 6:00 PM because of how slammed they were. Super busy! Our salesman "MD" was very professional, courteous and knowledgeable. All in all, very impressed with both the price and service! Would definitely go again for another car. Came out feeling lucky. Very happy camper.
"Terrible Customer Service"
02-20-2015
After purchasing a 2014 Jeep Patriot, we have had issues with the throttle body multiple times. Everything from cutting out in traffic to now accelerating on its own. We took it in to Huntington Beach Jeep who then put 220 miles on our vehicle and stated they could not replicate the issue. I was able to replicate the issue 4 times in 1 day!! By the time I was done with all of the "add ons" they said I absolutely needed, I paid WELL over sticker price for this vehicle and to have it in the shop 3 times in the last 7 months is ridiculous. I will NEVER buy anything from Jeep again.
"Best Car Purchase Ever!"
Thank you Uriel and Mauro for making this the best car/experience ever. This team made our car purchase so easy. This dealer has the best prices and discounts out there. We got treated like royalty and they Answered all of our questions and they were patient and not pushy. Thank you Tom Cruise for you Honesty as well. I recommend this dealer to everyone who is in the market in purchasing a new vehicle. We are enjoying our 2015 Jeep Grand Cherokee. Thank you Huntington Beach Jeep.
"Rough Start, Good Finish"
I had a rough start with this dealership. I found the exact car I wanted on Cars.com, then worked with an internet sales representative to get the deal lined up and ready to deliver the vehicle. That evening, I received an email saying "bad news, [the car] was sold." No real apology. Fortunately, they worked very hard to save my business by finding an alternative to the car I wanted and offered me a reasonable discount for my troubles. It took almost a full week longer to buy the car than I thought, but at the end of the day I got the car I wanted, at the price I wanted and am satisfied. They have one outstanding item to add when the parts arrive. Will update if that does not go smoothly, but overall I would say that they recognized a mistake and worked hard to correct it and keep my business. I am definitely a fan of Pete the GM who intervened twice to keep the deal on track.
"Customer Service At Its Best!!!"
I am a native from Wisconsin who moved to California. I decided after much studying and looking around the internet to buy a 2014 Jeep Patriot. I searched and researched and finally decided on one I had seen in cars.com from Huntington Beach Chrysler Dodge Jeep Ram. I drove 106 miles to this dealership. I talked with Andrew Woods after first having discussions with Ritchie Sorensen.....Ritchie was busy at the time I arrived without an appointment. I have never had such awesome customer service from people from the salesman , to the finance person, to the guy who showed me how to operate the car and made sure it got cleaned and detailed properly. They all went above and beyond making sure I got the attention and knowledge about the car I wanted. Being a female was not an issue nor did they take advantage of that fact. I will be a repeat customer and I will recommend this dealership to anyone I hear who wants a car. Huntington Beach Chrysler Dodge Jeep Ram you are the best !!!!!!!
"Professional Curiosity Staff"
This is my second Dodge car my husband and I purchased from Michael Sorersen within a year. He knows what hes doing, very professional and personable. I would recommend Michael to any of my family members, friends or clients that are in the market looking for a car. We filled our application online and by the time that we got to the dealer our paperwork was ready for us. Our whole transaction went smoothly from start to ending. Thank You Michael and to the rest of staff for making our lives a little less stressful and less complicated when purchasing a vehicle. We will be back again in the future.
"Awesome Staff And Great Pricing"
We bought a car today and the staff was very friendly and helpful even though it took us about a month to finally buy it. Shawn was very patient with us and answered all our questions knowledgeably. We got a great deal on the price and the car is exactly what we wanted. Great team=)
"Great Staff! 2014 Jeep Wrangler Unlimited Sport"
Tomas and Johnny were fantastic. My wife and I really appreciated their no pressure sales approach. We knew what we wanted and they didn’t push nor try to mow us over with something we didn’t want. We got exactly what we wanted and even more. Great experience. They were straight to the point and we never ever got that “being sold†feeling you get with some salespersons. My wife and I were immediately at ease talking with them about what we wanted. Mike in finance. He really knows his stuff. We were dreading that part of purchasing a car. In previous experiences, it was a nightmare when the finance person manages to add all kinds of things with the feeling of being sold. But NOT there. He was up front. He showed us options and gave us bottom line information and never once pushed, which was refreshing. When we left his office we felt really good about the decision that we made. Chris P did our delivery. He answered all the questions we had about the vehicle. In addition, he helped setup the hands-free before leaving the dealership. You have a great crew there. Weve already told our friends of the great experience and we will be looking to trade in our 2nd vehicle as we’ve already decided to come back there to do it. Thanks for a great experience.
"2011 Ram"
This dodge ram dealership is second to none when it comes to taking care of their clients and potential clients. I highly recommend this dealership to anyone who is purchasing a vehicle. They listen to the client and try to meet their needs. If you looking for a ram see OSCAR DUARTE. Very good person to deal with .. I had the best experience with this dealership.
"2014 Dodge Challenger R/t"
Ive been thinking about buying a new car for 2 years. I had finally settled on a Dodge Challenger R/T and have been researching where to buy for several weeks. There is a particular color for the R/T manual transmission I was interested in which is not easy to locate on the dealer lots. I did find one at a Los Angeles County dealer, but I was hesitant to buy there because of their reputation. I already knew Huntington Beach Dodge had a solid reputation and orginally visited with sales person Noah Lacken and he informed me that when we were ready to buy, it could be done if they didnt have it on the lot. Some weeks after that we were ready to buy and were assisted by sales person Ron Williams. I informed Ron that the car I wanted was at another dealer. He assured me Huntington Beach Dodge would acquire it for us from that dealer and have it ready for our purchase. The day finally came when the car was available to us and it was the exact car; they had acquired it from the other dealer, no problem! The sales transaction went very smoothly and the finance department was very accomodating to our needs. We are very happy with the car and Huntington Beach Dodge!
"Dealer Review"
My experience at this dealership was great. I would especially like to thank and recommend the following: Nick Corle: Sales He was very helpful. If I had a question he did not try to fake it; he got the answer and immediately got back to me. Nick Farber: Delivery Specialist He was very knowledgeable and patient Rod Muller: Product Specialist Rod was very knowledgeable and gave great advice as to aftermarket upgrades. Rich Sorenson: Manager Rich was very helpful and easy to work with in solving a complaint I had. As indicated above my experience was unequivocally positive.
"Excellent Service And Experience!!"
We were looking to buy a 2014 Durango. I found Paul Whitehead and he worked with my father and myself on the deal. Mr. Whitehead over-delivered and got us a beautiful new Durango with zero hassle. I highly recommend Paul if you want to work with someone who is a straight shooter and get in and out of the dealership in minimal time. Thank you Paul. Great to have found you and thank you for all of your hard work! PS - Paul had access to more 2014 Dodge Durangos than any dealer we spoke to in the area. We shared what we wanted with him and the truck was there the next day.
