"Exceptional Customer Service "
Absolutely amazing, genuine sales men with your best interest in mind. I absolutely love my Veloster and will return to them for anymore vehicle purchases I may need!!! Thank you very much guys I am a very happy customer!!
"Great Pricing"
i was here 3 months ago with khalid and i could not make a deal that time, i since shopped in many dealers and i was never treated i was treated there. i came back at the end and i got the van i wanted, and the price he gave me compared to the other places i went was really good, and i did not really need to negotiate or waste my time! thank you
"Excellent"
very good, muchas gracias khalid, we buy 2013 toyota corola , with only 30000 mileage, and el senor took like 7 hours to get this happening and at the end it worked . i really respect this guy and i want to tahnk him a lot
"Happy To Find This"
i came here by the recommendation of a friend who bout a car from khaled, he told me that he will help me as much as he can specially that my friend sent me, it took almost 5 hours but at the end i got my car and i am very happy i will bring them a lot more guys from work
"Mean Business"
this is what i call a place of business. we came from PA, and we had to travel almost 2 hours, because when i caleld khaled on the phone, he said he can help me. I was very particular about the car i want and the options i wanted and the payment i wanted. when we arrived, he listened to each requirement, and he tried with the bank a couple of times, but at the end, we left with the car we wanted, the payment we wanted and we have been shoppign for more than a month ! they mean business there, guys go to my man khaled!!
"Very Happy"
khalid my salesperson said to me when i first came, dont worry, ill get you a car :) 3 hours later i was driving my new Hyundai! he was so patient, we saw like 9 cars, and my friend kept asking him questions and he was answering each one of them. REally great experience in the auction, my friend bought a car from them and she brought me, and khalid said ill get you a referral check and they gave her $100 as well ! we all left very happy.
"Biggest In The Area"
dont usually write reviews but they were pros. biggest selection i seen even for manual cars. ended up getting an inifinti that i was looking for all over. team is great from sales khaled to alex manager to joe finance thanks guys
"Awesome Car"
i came for an 06 bmw that i saw online, but they got me a 2010 audi for lower payment than i pay now for my lease !! khaled is the sales and he helps a lot more than regular sales i dealt with before. finance terms were great.
"Awesome"
got my son a nice hummer, he is thrilled. young man khaled was a breeze, with lots of knowledge and really good advice. will buy my daughter her next car from them
"Love It"
my son liked the acura tsx so much, process was very smooth and they got approved even though it was not possible. our salesperson khaled is great . we recommend
"Volvo"
everybody was real pro, my sales khalid, the sales manager, and the paperwork. was all rightly done. my wife likes her new volvo and all is well
"Greatest Car Buying Experience Ever!"
I had a fast and easy experience thanks to miguel cepeda.. he is well knowledgeable and his customer service is on another level.. They made me feel comfortable. Thank you
"Great Service"
07-02-2016
Great place to buy car they reallywork with you...Go in and ask for anthony, he will take care of you.
"Great Customer Service"
06-18-2016
Had an great experience at auto auction purchased my first car . very professional environment , also great customer service was given. the person who helped me with the process was jimmy great guy if anyone is looking to purchase a vehicle I highly recommend.
"Great Experience"
I had a great experience buying a used van from NJ Auto Auction. My first time buying a vehicle from a large lot. Process was smooth and fast. The negotiation process was fair and upfront. My salesman Jimmy was very helpful with getting all my requested repairs done to the vehicle and was very easy to reach on the phone in order to make arrangements for my purchase. Overall I had a very good experience and would consider buying more vehicles from NJ Auto Auction in the future.
"They Make It Really Easy"
Steve made the process of selling my car easy. He had me in and out in less than an hour. He made me a reasonable offer on my vehicle considering the circumstances. He also helped me get my plates off the car and everything out of the car. Excellent service by Steve and I highly recommend him if you are looking to sell your car.
"Great Place"
I had a great experience at the auto auction in jersey city. Our sales associate was named anthony and was fabulous to work with. He was very patient and answered all our questions. I would definitely recommend them.
"Great Service"
I bought an audi about two months ago and I was impressed with the auto auction. They were very nice and took very good care of me. My saleman anthony was so delightful to work with. I would definitely go back to the auto auction
"Highly Recommend"
Well this was my second car buying here the first one I had for two years and I had no issues with it and I was happy with. I came back to my sales guy anthony and bought another truck from him and the auto auction. The truck runs great and I am very happy about that
"Awesome Exprience"
I bought a 2008 toyota and I have to say it was a great experience. The sales person anthony spent alot of time with me which was delighting. Tha other places I went to it seemed like the sales person did not want to deal with me. So, going to the auction and anthony was a very easy decision.
"Ask For Anthony"
Everything at the auto auction was pleasant from our salesman anthony and finance manager joe. They took very good care of us and would highly recommend them
"Excellent Service"
A big thanks to Rodney who was very helpful and diverse knowledge of what is in the car lot. Very easy to talk to and was able to get a better option used car that is within my budget. Highly recommended
"Excellent Service"
Just wanted to thank (Rodney Jackson) For his professionalism and patience,Rodney Help me Pick Out a Beautiful 2012 Ford Explorer that fits my Budget, And i am Very Pleased. The Car Runs And Drives Great Thanks Again Rodney and the New jersey Auto Auction Staff.
"I Love My Car"
i was looking for a cx-9 2012, and I almost made the deal with a dealer next to me here. then I found that nj auction had the same one buy 2013 with navigation and less mileage for same price. yes it was crazy good deal, I expected to get no professional treating, but when I went, khaled was really courteous and helpful and the finance guy was amazing he went above and beyond with the banks to make it happen. will always buy from there and I give them thumbs up
"Great Service"
I bought a car two weeks ago from Anthony and I have to say it was a very pleasant experience. He was very kind and was interested in our needs of a new vehicle. I would definetly recommend Anthony to all my family and friends
"So Happy"
Just wanted to thank Anthony and he auto auction they helped me get into car with having very little credit. I was very happy about the buying process at the auto auction. I would definitely recommend them
"Very Great Service"
Well just wanted to thank the auto auction and anthony bernet. They helped me in every way possible to get me into the Buick enclave I wanted. Anthony was very patient and took time to show us around. I would highly recommend the auto auction and if you go please ask for anthony
"Excellent Service"
Just wanted to thank anthony and the auto auction for being able to get me into the car I wanted...I I was denied in three other places and felt like I was never going ti get into vehicle. I drove by the auto auction and decided to call in...I talked to anthony he was very polite and respectful and talk his time with us. He assured us that he would be able to get then into a car. We went into two days later and we were driving home..If you need a car the auto auction is the place to go to.
"Great Service"
Just wanted to thank anthony and the auto auction. They were very nice and took very good care of us from start to finish. It was a very nice and pleasant experience....I would recommend all my friends and family to go see anthony ar the auto auction
"Awesome Service!"
I recently purchased a 2009 Honda Element. The sales person, Steven Ortiz, was of exceptional help! He patiently took the time to assist me with any and all questions. Due to his customer service, he made my car buying experience an easy process. I would recommend Steven!
"Buying Out Of State? Call Steve Oritz!!!"
Steve Oritz provides extraordinary customer service even if you dont end up buying the vehicle. First, I live over 500 miles from NJ Auto Auction but they had a vehicle I was very interested in. In fact, after numerous phone calls with Steve and carefully reviewing the Carfax, I put down a deposit to hold the vehicle until I could fly in for a test drive. Steve was fantastic, he assured me that the deposit was fully refundable for ANY reason and even put it in writing in an email. Steve personally picked me up from the airport and drove me to the car lot. I informed Steve that I was as also considering a similar vehicle at a nearby dealership and that after test driving and looking over his vehicle, I would take an Uber car to the other dealership before making a final decision. I fully expected Steve to pressure me to close the deal and not go see the other vehicle. He didnt. With no sales pressure, he said ok. So I go to the other dealer and end up liking their vehicle better. I wasnt looking forward to calling Steve and giving him the news that I was buying a competitors vehicle. Steve could not have been more understanding. He thanked me for my time and was happy I found a vehicle that suited me. Steve then fully refunded my deposit AND sent me an email confirmation. I have NEVER received such positive customer service from a car salesman, especially one that I didnt buy a car from. Just a tremendous salesman and a better person. If you are in the market for a pre-owned car or truck, call Steve Oritz, give him a chance. Hes an honest and straight up guy. I couldnt have been happier. By the way, if you dont know used cars and trucks are cheaper in NJ and MD than they are in NC. Always get a Carfax before buying used.
"First Car"
My dad and I were looking for my first car and decided to come to Jersey State Auto. Steven and everyone there was very friendly and helpful. We were disappointed when the car that we actually wanted was out of our budget, but the dealers there were able to give us a very reasonable price in our price range. Overall the process was easy and pleasurable.
"My New 2012 Cruz !"
Khaled helped me get a 2012 chevrolet Cruz, to all the standards and showed me the car to my approval. He sold me the car that i liked, i came the following weekend to pick it up with no problem and no headache and he worked a miracle for me to get it, i would recommend anybody else if the they want a car to come for Khaled, he will give you a good estimate and work with your price and help you get.
"My New 2010 Toyota Corolla!!"
Great place got a great deal. They know how to work with you. Steve & Alex went above and beyond to not only get me approved, and he got me a great insurance quote. Steve is the man!!!
"Corolla Review"
the process was long but i am satisfied with the whole deal, my salesperson Khaled was helpful to me, i would recommend him.
"Corolla Review"
the process was long, but i am satisfied with the deal, my salesperson Khaled, helped me out a lot, i would recommend him.
"Very Nice And Pleasant."
I just bought a 2006 Chrysler Pacifica from New Jersey State Auto Auction 3 weeks ago and had such a great experience! My salesman Ismael Abreu was awesome and had exactly what I was looking for with the options and color. He also were so nice and not a lot of questions, (I left another dealership because they were very rude). Everything from their customer service to closing the deal was such a pleasure for my new car experience. I would highly recommend this dealership if youre looking for a smooth and pleasant experience. So happy with my new car!
"Thank You Ismael"
The entire staff is cordial, pleasant, and the reception staff, even on the phone, is helpful and resourceful. All the staff is incredible and timely service and extremely knowledgeable and informative, especially my sales representative Ismael. I rarely write take time out to write reviews but, with Ismael, this experience was so pleasant and quick, and timely, even though I was buying a car in New Jersey, when everything is difficult, the entire staff was able to accomplish this in no time and quick. Thank you for the incredible services. When people work at a place they love--> it shows!! Thanks again and I look forward to purchasing another vehicle from you soon.
"I Felt Welcomed As Soon As I Entered."
New Jersey State Auto Auction: I felt welcomed as soon as I entered your dealership by the friendly smiles and a simple good morning. As I walked through your salon everyone that I incounter asked me if I was been helped. My service representative Ismael was extremely polite and professionalism. I was looking for a used car, and I made my decision in less that an hour.. After he took down all my information I was in the process. About 40 minutes later I got my car. Overall I had a great Experience and was graffitied by everyones hospitality. Thank you!
"Great Service, Too Many Cars!!!!"
I chose New Jersey State Auto Auction because according to the quotes I received it had the best deal on the vehicle I wanted. The customer service and pricing was very good and thats why Im giving this dealership a high rating. I want to thank to Ismael Abreu for his extraordinary help.
"We Love It!"
Me and my wife appreciated the help and service we received from our salesman Ismael. He was very very good. He was excellent because we could not find a better car dealer to take care of us. We will refer other people to him and well go to him any time because he was great. Keep up the great work. And everyone who saw our car loved it. Lots of love to you. Thank you Ismael, and God Bless You !
"Great Experience"
I had a great experience looking for a car at the JC Auto Auction. Miguel was my sales person and he showed me all of my options and took out all of the guess work out of looking for a car. I found the car that fit budget without feeling like I was being taken advantage of.
"Great Service"
I recently purchased a 2008 Mercedes Benz CLK. Chris the sales person who was very helpful and knowledgeable about the car. He really made it easy for me as a Buyer. Over all my experience would of been better if it wasnt for the finance department. It was a headache dealing with the finance department and I was ready to walk out. But, it was all worth it at the end and they even gave me a discount. I will like to thank Chris again for helping me out and for not being pushy. I been to many dealers and no sales person has been as patient as Chris. On a scale of 1-10, I give them all 20, I would recommend Chris and the dealership anytime. See you soon!
"What Can I Say!"
Ismael Abreu (salesman) was absolutely EXCELLENT. He was very caring and helpful with the whole transaction. Oh....I LOVE my car. I highly recommend this dealership to anyone looking for cheap price, good quality and great service.
"Good Experience"
A great salesman Ismael, took the time to make sure all of my questions were answered. Had a slight mechanical issue after purchase and it was addressed promptly and courteously! I would recommend this dealership to anyone who is looking for a pre-owned car. It was a pleasure to deal with the staff there.
"My Bmw"
I highly recommend this dealership! It was mostly due to Ismael Abreu who helped me. He easily got me approved, was very professional, polite, and very knowledgeable. Usually, buying a car is a long and painful process, but Ismael made the experience easy and enjoyable! I am a extremely happy customer! I plan on purchasing all my future vehicles from this dealership and would definitely go back to Ismael to handle the sale. Love my new BMW!
"Great Cheapest Place!"
Hi, my name is William. I just want to write a recommendation about buying a vehicle. New Jersey State Auto Auction is a great place to go, they have a very good selection and excellent price. I went over there and got an Infinity EX35, I am very satisfied with my purchase. Of course I highly recommend my sales man, Ismael, he is the person that you need to meet to make easy the process. I hope my comment can help you.
"Go Here! Do It! You Wont Regret It!"
Miguel helped me find my new prized possession, my pride and joy. My 2006 Mercedes Benz. I wanted something luxury but nothing too much out of price range. Miguel helped me get the car I wanted for a great price and I couldnt be more pleased. If youre in the market for a reliable vehicle at an affordable rate, this is the place for you.
"I Am Absolutely Satisfied!"
I was in the market for a car and I needed it fast. New Jersey State Auction was recommended to me so I said why not. I was a bit hesitant as I have had bad experiences with dealerships in the past but I gave it a chance. I was helped by a very pleasant and patient young man named Miguel. He was patient throughout the entire process. He showed lots of cars and when I couldnt decide he didnt become irritated and nor did he become agitated, he just kept on until I found the one. I settled for a 2007 Nissan Quest and I couldnt be more pleased. I am thankful to the dealership and to Miguel for helping me make, what Im confident is, the best choice for me.
"Great Service With A Smile"
came to the auto auction in search of a 2012 Ford Explorer the car was available it was shown to me Ishmael helped methe salesperson was right on. Simple done fast and efficient would definitely recommend to anyone else thank you so much Ismael